Support Engineer Jobs in London

Support Engineer
England > London

The median Support Engineer salary in London is £40,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 184 187 366
Rank change year-on-year +3 +179 -102
Permanent jobs requiring a Support Engineer 408 617 820
As % of all permanent jobs advertised in London 1.69% 1.93% 1.12%
As % of the Job Titles category 1.79% 2.03% 1.16%
Number of salaries quoted 318 540 697
10th Percentile £28,290 £30,000 £28,000
25th Percentile £32,500 £31,500 £31,250
Median annual salary (50th Percentile) £40,000 £38,000 £37,500
Median % change year-on-year +5.26% +1.33% -11.76%
75th Percentile £51,875 £46,000 £57,500
90th Percentile £73,250 £66,250 £71,250
England median annual salary £32,500 £33,000 £34,000
% change year-on-year -1.52% -2.94% -

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,824 30,324 70,462
% of permanent jobs with a recognized job title 94.47% 95.02% 96.25%
Number of salaries quoted 16,907 22,700 34,725
10th Percentile £37,500 £42,000 £41,250
25th Percentile £50,000 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Engineer in London.

Salary trend for Support Engineer in London

Support Engineer
Salary Histogram in London

Salary distribution for jobs citing Support Engineer in London over the 6 months to 1 June 2024.

Salary histogram for Support Engineer in London

Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +41 117 £40,125 +14.64% 15
West London -6 40 £32,500 -13.33% 12
North London -1 5 £42,500 +30.77% 2
South London -38 4 £34,000 +4.62% 7
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 1 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Engineer in the job title.

1 268 (65.69%) Windows
2 198 (48.53%) Microsoft
2 198 (48.53%) Active Directory
3 192 (47.06%) Microsoft 365
4 128 (31.37%) Social Skills
5 123 (30.15%) Azure
6 121 (29.66%) Finance
7 99 (24.26%) Problem-Solving
8 93 (22.79%) Microsoft Exchange
9 91 (22.30%) Windows 10
10 88 (21.57%) Degree
11 84 (20.59%) Microsoft Office
12 81 (19.85%) Windows Server
13 72 (17.65%) ITIL
13 72 (17.65%) Customer Service
14 70 (17.16%) VMware
15 63 (15.44%) Microsoft Intune
16 59 (14.46%) Analytical Skills
17 55 (13.48%) DNS
18 51 (12.50%) SQL
19 49 (12.01%) PowerShell
19 49 (12.01%) Entra ID
20 47 (11.52%) Linux
21 46 (11.27%) Cisco
21 46 (11.27%) Firewall
22 45 (11.03%) Apple
22 45 (11.03%) SCCM
23 42 (10.29%) SharePoint
24 41 (10.05%) Citrix
25 40 (9.80%) VMware Infrastructure

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (22.79%) Microsoft Exchange
2 42 (10.29%) SharePoint
3 26 (6.37%) Skype for Business
4 13 (3.19%) Confluence
5 9 (2.21%) CMS
5 9 (2.21%) Exchange Server 2010
5 9 (2.21%) Exchange Server 2013
6 7 (1.72%) SharePoint 2010
6 7 (1.72%) SharePoint 2013
7 5 (1.23%) IIS
7 5 (1.23%) Tomcat
8 3 (0.74%) IBM Domino
8 3 (0.74%) SAS
9 2 (0.49%) Apache
9 2 (0.49%) EPiServer
9 2 (0.49%) Exchange Server 2007
Applications
1 84 (20.59%) Microsoft Office
2 5 (1.23%) Microsoft Excel
3 4 (0.98%) Microsoft PowerPoint
4 3 (0.74%) SPSS
Business Applications
1 3 (0.74%) Eikon
2 1 (0.25%) Carpe Diem
2 1 (0.25%) Dynamics CRM
2 1 (0.25%) Elite 3E
2 1 (0.25%) Endur
2 1 (0.25%) Findur
Cloud Services
1 192 (47.06%) Microsoft 365
2 123 (30.15%) Azure
3 49 (12.01%) Entra ID
4 35 (8.58%) AWS
5 16 (3.92%) SaaS
6 13 (3.19%) GCP
6 13 (3.19%) OneDrive
6 13 (3.19%) WhatsApp
7 12 (2.94%) Dynamics 365
7 12 (2.94%) Mimecast
8 7 (1.72%) Azure DevOps
9 6 (1.47%) Nutanix
10 5 (1.23%) Google Workspace
11 4 (0.98%) Amazon EC2
11 4 (0.98%) Azure Monitor
11 4 (0.98%) Power Platform
12 3 (0.74%) Azure Cosmos DB
12 3 (0.74%) Dropbox
12 3 (0.74%) Rubrik
12 3 (0.74%) Slack
Communications & Networking
1 55 (13.48%) DNS
2 46 (11.27%) Firewall
3 31 (7.60%) Wi-Fi
4 30 (7.35%) Skype
5 29 (7.11%) LAN
6 25 (6.13%) Cisco IOS
6 25 (6.13%) VPN
6 25 (6.13%) WAN
7 24 (5.88%) DHCP
8 22 (5.39%) Telepresence
9 20 (4.90%) TCP/IP
10 12 (2.94%) VLAN
10 12 (2.94%) Wireless
11 10 (2.45%) PBX
11 10 (2.45%) VoIP
12 8 (1.96%) WebEx
13 6 (1.47%) Remote Desktop
13 6 (1.47%) SSL
13 6 (1.47%) Unified Communications
14 5 (1.23%) Internet
Database & Business Intelligence
1 21 (5.15%) SQL Server
2 17 (4.17%) PostgreSQL
3 13 (3.19%) MySQL
4 4 (0.98%) Relational Database
5 3 (0.74%) Big Data
5 3 (0.74%) Data Lake
5 3 (0.74%) EDRMS
5 3 (0.74%) Oracle Database
5 3 (0.74%) RDBMS
6 2 (0.49%) Azure SQL Data Warehouse
6 2 (0.49%) BusinessObjects
6 2 (0.49%) Data Warehouse
6 2 (0.49%) Power BI
6 2 (0.49%) PowerPivot
6 2 (0.49%) SQL Server Analysis Services
6 2 (0.49%) SQL Server Integration Services
6 2 (0.49%) SQL Server Reporting Services
7 1 (0.25%) Amazon RDS
7 1 (0.25%) Elasticsearch
7 1 (0.25%) MongoDB
Development Applications
1 18 (4.41%) JIRA
2 11 (2.70%) Bitbucket
2 11 (2.70%) Jenkins
3 8 (1.96%) Git
4 7 (1.72%) Visual Studio
5 3 (0.74%) MSI
6 1 (0.25%) Atlassian Bamboo
6 1 (0.25%) GitLab
General
1 128 (31.37%) Social Skills
2 121 (29.66%) Finance
3 59 (14.46%) Analytical Skills
4 28 (6.86%) Banking
5 26 (6.37%) Telecoms
6 23 (5.64%) Pharmaceutical
7 22 (5.39%) Automotive
8 18 (4.41%) Organisational Skills
9 12 (2.94%) Legal
10 11 (2.70%) Inclusion and Diversity
10 11 (2.70%) Retail
11 10 (2.45%) Marketing
12 7 (1.72%) Law
13 5 (1.23%) Public Sector
14 4 (0.98%) Front Office
14 4 (0.98%) Games
14 4 (0.98%) Manufacturing
15 3 (0.74%) Advertising
15 3 (0.74%) German Language
16 2 (0.49%) Electronics
Libraries, Frameworks & Software Standards
1 13 (3.19%) .NET
2 9 (2.21%) ASP.NET
3 8 (1.96%) LDAP
3 8 (1.96%) REST
3 8 (1.96%) SOAP
3 8 (1.96%) Web Services
4 7 (1.72%) ADSI
4 7 (1.72%) JSON
4 7 (1.72%) XML
4 7 (1.72%) XSLT
5 5 (1.23%) .NET Framework
5 5 (1.23%) FIX Protocol
6 4 (0.98%) CSS
7 2 (0.49%) ASP.NET MVC
7 2 (0.49%) React
8 1 (0.25%) EDI
8 1 (0.25%) Elastic Stack
8 1 (0.25%) LAMP
8 1 (0.25%) SAML
Miscellaneous
1 36 (8.82%) Video Conferencing
2 26 (6.37%) Onboarding
3 23 (5.64%) Self-Motivation
4 22 (5.39%) EPoS
5 15 (3.68%) Smartphone
6 14 (3.43%) Management Information System
7 12 (2.94%) Driving Licence
8 11 (2.70%) Data Centre
8 11 (2.70%) Foreign Exchange (FX)
9 8 (1.96%) Greenfield Project
10 5 (1.23%) CCTV
10 5 (1.23%) iPad
11 3 (0.74%) Apple TV
11 3 (0.74%) Blackberry
11 3 (0.74%) Client/Server
11 3 (0.74%) Cybercrime
11 3 (0.74%) Hedge funds
11 3 (0.74%) Linux Command Line
11 3 (0.74%) Smart City
11 3 (0.74%) Social Media
Operating Systems
1 268 (65.69%) Windows
2 91 (22.30%) Windows 10
3 81 (19.85%) Windows Server
4 47 (11.52%) Linux
5 31 (7.60%) Mac OS
6 27 (6.62%) Windows 7
7 22 (5.39%) Windows Server 2012
8 18 (4.41%) Mac OS X
9 16 (3.92%) Apple iOS
10 14 (3.43%) Android
10 14 (3.43%) Windows Server 2008
11 11 (2.70%) Unix
12 5 (1.23%) Windows Server 2019
13 4 (0.98%) Windows Server 2016
14 3 (0.74%) CentOS
15 2 (0.49%) AIX
15 2 (0.49%) Red Hat Enterprise Linux
16 1 (0.25%) Debian
16 1 (0.25%) Ubuntu
16 1 (0.25%) VMS
Processes & Methodologies
1 99 (24.26%) Problem-Solving
2 72 (17.65%) Customer Service
2 72 (17.65%) ITIL
3 35 (8.58%) Infrastructure Engineering
4 33 (8.09%) Fintech
5 25 (6.13%) Root Cause Analysis
6 22 (5.39%) ITSM
7 20 (4.90%) Computer Science
8 19 (4.66%) Asset Management
8 19 (4.66%) Service Management
9 17 (4.17%) CI/CD
9 17 (4.17%) Mentoring
9 17 (4.17%) Service Delivery
9 17 (4.17%) Stakeholder Management
10 16 (3.92%) Task Automation
11 12 (2.94%) Agile
11 12 (2.94%) Migration
11 12 (2.94%) Mobile Device Management
12 11 (2.70%) Change Control
12 11 (2.70%) Change Management
Programming Languages
1 51 (12.50%) SQL
2 49 (12.01%) PowerShell
3 20 (4.90%) Python
4 17 (4.17%) Bash
5 16 (3.92%) C#
6 13 (3.19%) Java
7 12 (2.94%) T-SQL
8 8 (1.96%) C++
9 7 (1.72%) XPath
10 3 (0.74%) C
11 1 (0.25%) ActionScript
11 1 (0.25%) ActionScript 2.0
11 1 (0.25%) Korn
11 1 (0.25%) PHP
11 1 (0.25%) Shell Script
11 1 (0.25%) Tcl
11 1 (0.25%) tcsh
11 1 (0.25%) VB
Qualifications
1 88 (21.57%) Degree
2 29 (7.11%) Master's Degree
3 22 (5.39%) ITIL Foundation Certificate
3 22 (5.39%) MBA
4 18 (4.41%) Microsoft Certification
5 17 (4.17%) Security Cleared
6 14 (3.43%) CCNA
6 14 (3.43%) Cisco Certification
7 12 (2.94%) Computer Science Degree
8 11 (2.70%) MCSE
9 7 (1.72%) A+ Certification
9 7 (1.72%) Azure Certification
9 7 (1.72%) MCITP
10 5 (1.23%) ITIL Certification
10 5 (1.23%) SC Cleared
11 4 (0.98%) AWS Certification
11 4 (0.98%) DBS Check
11 4 (0.98%) MCP
12 3 (0.74%) MCT
12 3 (0.74%) Network+ Certification
Quality Assurance & Compliance
1 21 (5.15%) SLA
2 4 (0.98%) ISO/IEC 27001
3 2 (0.49%) GDPR
4 1 (0.25%) Accessibility
4 1 (0.25%) Cyber Essentials
4 1 (0.25%) Cyber Essentials PLUS
4 1 (0.25%) ISO 9001
4 1 (0.25%) PCI DSS
4 1 (0.25%) QA
System Software
1 198 (48.53%) Active Directory
2 40 (9.80%) VMware Infrastructure
3 27 (6.62%) Hyper-V
4 23 (5.64%) VMware ESXi
5 14 (3.43%) XenApp
6 13 (3.19%) XenDesktop
7 7 (1.72%) vSphere
8 4 (0.98%) Terminal Services
8 4 (0.98%) Virtual Desktop
8 4 (0.98%) Virtual Machines
9 2 (0.49%) Docker
9 2 (0.49%) Firmware
10 1 (0.25%) KVM
10 1 (0.25%) Microsoft App-V
10 1 (0.25%) NFS
10 1 (0.25%) Virtual Servers
10 1 (0.25%) VMware NSX
10 1 (0.25%) VMware Server
10 1 (0.25%) Xen
Systems Management
1 63 (15.44%) Microsoft Intune
2 45 (11.03%) SCCM
3 11 (2.70%) vCenter Server
4 10 (2.45%) Jamf Pro
5 6 (1.47%) NetBackup
5 6 (1.47%) Terraform
6 5 (1.23%) Pingdom
7 4 (0.98%) Single Sign-On
8 3 (0.74%) Ansible
9 2 (0.49%) Backup Exec
9 2 (0.49%) Cisco CUCM
9 2 (0.49%) ITRS Geneos
9 2 (0.49%) Kubernetes
10 1 (0.25%) FortiGate
10 1 (0.25%) Kibana
10 1 (0.25%) logstash
10 1 (0.25%) Progress Chef
10 1 (0.25%) Puppet
10 1 (0.25%) systemd
10 1 (0.25%) WSUS
Vendors
1 198 (48.53%) Microsoft
2 70 (17.16%) VMware
3 46 (11.27%) Cisco
4 45 (11.03%) Apple
5 41 (10.05%) Citrix
6 25 (6.13%) Bloomberg
7 23 (5.64%) Polycom
8 21 (5.15%) ServiceNow
9 15 (3.68%) Google
10 13 (3.19%) Dell
11 12 (2.94%) HP
11 12 (2.94%) SolarWinds
12 11 (2.70%) Atlassian
12 11 (2.70%) Palo Alto
13 10 (2.45%) Murex
14 8 (1.96%) Symantec
15 7 (1.72%) Okta
15 7 (1.72%) Oracle
16 6 (1.47%) ConnectWise
16 6 (1.47%) Ivanti