Service Delivery Jobs in London

Service Delivery
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 130 182 229
Rank change year-on-year +52 +47 -46
Permanent jobs citing Service Delivery 578 627 1,403
As % of all permanent jobs advertised in London 2.39% 1.96% 1.92%
As % of the Processes & Methodologies category 2.66% 2.06% 1.97%
Number of salaries quoted 375 486 937
10th Percentile £32,200 £32,063 £32,300
25th Percentile £47,269 £43,622 £47,500
Median annual salary (50th Percentile) £60,000 £65,000 £60,000
Median % change year-on-year -7.69% +8.33% +4.35%
75th Percentile £78,750 £85,000 £73,750
90th Percentile £93,864 £105,000 £91,250
England median annual salary £50,000 £52,500 £50,500
% change year-on-year -4.76% +3.96% +1.00%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,759 30,392 71,105
As % of all permanent jobs advertised in London 90.06% 95.23% 97.13%
Number of salaries quoted 15,918 22,244 34,287
10th Percentile £37,500 £42,500 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,250
90th Percentile £115,000 £116,250 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 1 June 2024.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +29 111 £65,000 -3.70% 25
South London +32 46 £47,500 +5.56% 5
North London +18 29 £55,000 +4.76% 4
West London +2 29 £61,250 +22.50% 15
East London +10 12 £55,000 +15.79% 13
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.84%) SharePoint
2 25 (4.33%) Microsoft Exchange
3 5 (0.87%) Exchange Server 2013
4 4 (0.69%) Exchange Server 2010
5 3 (0.52%) CMS
6 2 (0.35%) Skype for Business
7 1 (0.17%) Blackberry Enterprise Server
7 1 (0.17%) Documentum
7 1 (0.17%) IIS
Applications
1 23 (3.98%) Microsoft Office
2 21 (3.63%) Microsoft Excel
3 14 (2.42%) Microsoft PowerPoint
4 2 (0.35%) Microsoft Project
Business Applications
1 16 (2.77%) Dynamics CRM
2 4 (0.69%) Elite 3E
3 3 (0.52%) NetSuite
3 3 (0.52%) Remedy ITSM
4 2 (0.35%) Oracle EBS
4 2 (0.35%) SAP CX
4 2 (0.35%) SAP HCM
4 2 (0.35%) Workday HCM
5 1 (0.17%) NEC Housing
5 1 (0.17%) SAP ERP
Cloud Services
1 134 (23.18%) Azure
2 113 (19.55%) Microsoft 365
3 111 (19.20%) SaaS
4 60 (10.38%) Power Platform
5 27 (4.67%) PowerApps
6 24 (4.15%) AWS
7 21 (3.63%) Power Automate
8 20 (3.46%) Azure DevOps
9 19 (3.29%) Entra ID
10 9 (1.56%) Dynamics 365
11 8 (1.38%) OneDrive
11 8 (1.38%) PaaS
12 7 (1.21%) IaaS
13 6 (1.04%) Cloud Computing
14 5 (0.87%) Azure Synapse Analytics
15 4 (0.69%) Mimecast
15 4 (0.69%) Snowflake
15 4 (0.69%) Virtual Private Cloud
15 4 (0.69%) WhatsApp
16 3 (0.52%) Azure Data Factory
Communications & Networking
1 20 (3.46%) WAN
2 18 (3.11%) Firewall
3 12 (2.08%) VPN
4 11 (1.90%) LAN
5 10 (1.73%) Internet
5 10 (1.73%) TCP/IP
5 10 (1.73%) Wi-Fi
6 8 (1.38%) DNS
6 8 (1.38%) Wireless
7 7 (1.21%) Cisco Firepower
7 7 (1.21%) DHCP
7 7 (1.21%) Network Security
8 5 (0.87%) SD-WAN
8 5 (0.87%) SSL
9 4 (0.69%) Cisco Nexus
9 4 (0.69%) F5 BIG-IP GTM
9 4 (0.69%) F5 BIG-IP LTM
9 4 (0.69%) Remote Desktop
9 4 (0.69%) Unified Communications
9 4 (0.69%) VoIP
Database & Business Intelligence
1 39 (6.75%) Power BI
2 31 (5.36%) SQL Server
3 15 (2.60%) Relational Database
4 13 (2.25%) SQL Server Reporting Services
5 11 (1.90%) Azure SQL Database
6 6 (1.04%) SAP HANA
7 4 (0.69%) BusinessObjects
7 4 (0.69%) SQL Server Integration Services
8 3 (0.52%) Data Warehouse
8 3 (0.52%) DBAmp
8 3 (0.52%) GIS
8 3 (0.52%) Tableau
9 2 (0.35%) Data Lake
10 1 (0.17%) Azure SQL Data Warehouse
10 1 (0.17%) Data Mining
10 1 (0.17%) NoSQL
10 1 (0.17%) OLAP Cube
10 1 (0.17%) Oracle OWB
10 1 (0.17%) QlikView
10 1 (0.17%) SQL Server Analysis Services
Development Applications
1 10 (1.73%) Visual Studio
2 8 (1.38%) JIRA
3 3 (0.52%) Git
4 2 (0.35%) Selenium
4 2 (0.35%) Team Foundation Server
5 1 (0.17%) GitLab
5 1 (0.17%) Jenkins
General
1 237 (41.00%) Social Skills
2 180 (31.14%) Finance
3 111 (19.20%) Inclusion and Diversity
4 99 (17.13%) Law
5 54 (9.34%) Analytical Skills
6 42 (7.27%) Legal
7 34 (5.88%) Public Sector
8 24 (4.15%) Banking
9 21 (3.63%) Marketing
10 18 (3.11%) Local Government
11 17 (2.94%) Retail
12 14 (2.42%) Advertising
12 14 (2.42%) Presentation Skills
13 11 (1.90%) Influencing Skills
13 11 (1.90%) Organisational Skills
13 11 (1.90%) Telecoms
14 10 (1.73%) Financial Institution
14 10 (1.73%) Pharmaceutical
15 9 (1.56%) Investment Banking
16 6 (1.04%) Police
Job Titles
1 174 (30.10%) Service Manager
2 153 (26.47%) Delivery Manager
3 149 (25.78%) Service Delivery Manager
4 130 (22.49%) Senior
5 99 (17.13%) Senior Manager
6 91 (15.74%) Senior Delivery Manager
6 91 (15.74%) Senior Service Delivery Manager
6 91 (15.74%) Senior Service Manager
7 75 (12.98%) Lead
8 58 (10.03%) IT Manager
9 51 (8.82%) Developer
10 48 (8.30%) Analyst
11 39 (6.75%) IT Services Manager
12 28 (4.84%) IT Services Delivery Manager
13 23 (3.98%) IT Support
14 18 (3.11%) Power Platform Developer
15 17 (2.94%) Support Engineer
16 16 (2.77%) Lead Developer
17 15 (2.60%) Consultant
17 15 (2.60%) Network Engineer
Libraries, Frameworks & Software Standards
1 18 (3.11%) CSS
2 16 (2.77%) HTML
3 12 (2.08%) .NET
4 8 (1.38%) .NET Framework
4 8 (1.38%) ASP.NET
5 7 (1.21%) Web Services
6 4 (0.69%) 802.1X
7 3 (0.52%) .NET Core
7 3 (0.52%) ASP.NET MVC
8 2 (0.35%) AWS CDK
8 2 (0.35%) JSON
8 2 (0.35%) XML
9 1 (0.17%) ARM Templates
9 1 (0.17%) Express.js
9 1 (0.17%) JSP
9 1 (0.17%) Nunjucks
9 1 (0.17%) Playwright
9 1 (0.17%) Servlets
9 1 (0.17%) SOAP
9 1 (0.17%) WebdriverIO
Miscellaneous
1 27 (4.67%) Management Information System
2 24 (4.15%) Self-Motivation
3 14 (2.42%) Mainframe
4 11 (1.90%) Product Ownership
5 10 (1.73%) Hedge funds
5 10 (1.73%) Onboarding
6 9 (1.56%) CMDB
7 8 (1.38%) Data Centre
7 8 (1.38%) NHS
8 7 (1.21%) Hybrid Cloud
8 7 (1.21%) Public Cloud
9 5 (0.87%) Enterprise Software
9 5 (0.87%) FMCG
9 5 (0.87%) iPhone
10 4 (0.69%) Cloud Native
10 4 (0.69%) Distributed Denial-of-Service
10 4 (0.69%) Enterprise Cloud
10 4 (0.69%) Freedom of Information
10 4 (0.69%) IBM Mainframe
10 4 (0.69%) PMI
Operating Systems
1 80 (13.84%) Windows
2 20 (3.46%) Windows 10
3 18 (3.11%) Windows Server
4 10 (1.73%) Windows Server 2012
5 8 (1.38%) Apple iOS
5 8 (1.38%) Windows Server 2008
5 8 (1.38%) Windows Server 2019
6 7 (1.21%) Windows Server 2016
7 5 (0.87%) Linux
7 5 (0.87%) Mac OS X
8 3 (0.52%) Mac OS
9 2 (0.35%) VMS
9 2 (0.35%) Windows 7
10 1 (0.17%) Android
10 1 (0.17%) OpenVMS
10 1 (0.17%) Unix
Processes & Methodologies
1 191 (33.04%) ITIL
2 120 (20.76%) Mentoring
3 105 (18.17%) ITSM
3 105 (18.17%) Service Management
4 89 (15.40%) Performance Management
4 89 (15.40%) Problem-Solving
5 87 (15.05%) Contract Negotiation
6 79 (13.67%) Customer Service
7 66 (11.42%) Change Management
8 63 (10.90%) Project Management
9 56 (9.69%) Agile
10 55 (9.52%) Collaborative Working
11 52 (9.00%) Continuous Improvement
12 41 (7.09%) Roadmaps
13 40 (6.92%) Incident Management
14 39 (6.75%) Business Intelligence
15 37 (6.40%) Project Delivery
16 35 (6.06%) Cybersecurity
17 33 (5.71%) Information Security
17 33 (5.71%) Line Management
Programming Languages
1 38 (6.57%) SQL
2 30 (5.19%) PowerShell
3 16 (2.77%) T-SQL
4 15 (2.60%) JavaScript
5 14 (2.42%) COBOL
6 12 (2.08%) C#
7 6 (1.04%) Python
8 3 (0.52%) Bash
8 3 (0.52%) Java
8 3 (0.52%) Scala
9 2 (0.35%) Data Analysis Expressions
10 1 (0.17%) TypeScript
10 1 (0.17%) VB.NET
Qualifications
1 87 (15.05%) Degree
2 52 (9.00%) Security Cleared
3 28 (4.84%) ITIL Certification
4 26 (4.50%) CTC Cleared
5 21 (3.63%) Cisco Certification
6 14 (2.42%) CCNA
7 13 (2.25%) CCNP
8 10 (1.73%) DBS Check
9 9 (1.56%) CISSP
9 9 (1.56%) SC Cleared
10 8 (1.38%) Computer Science Degree
11 7 (1.21%) Master's Degree
11 7 (1.21%) Microsoft Certification
11 7 (1.21%) PMI Certification
12 6 (1.04%) CEH
12 6 (1.04%) DV Cleared
13 4 (0.69%) ITIL Foundation Certificate
13 4 (0.69%) PMP
13 4 (0.69%) TOGAF Certification
14 3 (0.52%) Azure Certification
Quality Assurance & Compliance
1 110 (19.03%) SLA
2 13 (2.25%) ISO/IEC 27001
3 11 (1.90%) QA
4 10 (1.73%) Data Quality
4 10 (1.73%) GDPR
5 7 (1.21%) PCI DSS
6 6 (1.04%) PMO
7 5 (0.87%) COBIT
7 5 (0.87%) NIST
8 4 (0.69%) Accessibility
8 4 (0.69%) Cyber Essentials
8 4 (0.69%) GRC
9 3 (0.52%) ISO 9001
10 2 (0.35%) Actionable Recommendations
10 2 (0.35%) GLBA
10 2 (0.35%) NEBOSH
11 1 (0.17%) Cyber Essentials PLUS
11 1 (0.17%) HMG Security Policy Framework
11 1 (0.17%) PMBOK
System Software
1 67 (11.59%) Active Directory
2 8 (1.38%) VMware Infrastructure
3 7 (1.21%) vSphere
4 6 (1.04%) Virtual Desktop
5 4 (0.69%) Firmware
5 4 (0.69%) Virtual Machines
6 3 (0.52%) Docker
6 3 (0.52%) Hyper-V
7 2 (0.35%) Embedded Firmware
7 2 (0.35%) XenApp
8 1 (0.17%) Veritas Cluster Server
8 1 (0.17%) VMware ESXi
Systems Management
1 24 (4.15%) Microsoft Intune
2 20 (3.46%) SCCM
3 6 (1.04%) NetBackup
4 5 (0.87%) FortiGate
5 4 (0.69%) Jamf Pro
6 3 (0.52%) Kubernetes
6 3 (0.52%) Terraform
7 2 (0.35%) McAfee ePO
7 2 (0.35%) WSUS
8 1 (0.17%) Microsoft Clustering
8 1 (0.17%) Norton AntiVirus
8 1 (0.17%) OfficeScan
8 1 (0.17%) SCOM
8 1 (0.17%) Symantec Enterprise Vault
8 1 (0.17%) Trend Micro Deep Security
8 1 (0.17%) vCenter Server
8 1 (0.17%) WMI
Vendors
1 236 (40.83%) Microsoft
2 121 (20.93%) ServiceNow
3 80 (13.84%) Dell
4 23 (3.98%) Cisco
4 23 (3.98%) VMware
5 22 (3.81%) iManage
6 20 (3.46%) Oracle
7 16 (2.77%) SAP
8 15 (2.60%) Aderant
8 15 (2.60%) Apple
9 14 (2.42%) Unisys
10 11 (1.90%) Google
11 9 (1.56%) CheckPoint
12 7 (1.21%) Meraki
12 7 (1.21%) Salesforce
13 6 (1.04%) Palo Alto
13 6 (1.04%) Sun
14 5 (0.87%) Citrix
14 5 (0.87%) Genesys
14 5 (0.87%) Veritas