Service Management Jobs in London

Service Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 146 130 273
Rank change year-on-year -16 +143 +5
Permanent jobs citing Service Management 520 876 1,149
As % of all permanent jobs advertised in London 2.15% 2.74% 1.57%
As % of the Processes & Methodologies category 2.39% 2.88% 1.62%
Number of salaries quoted 387 593 793
10th Percentile £36,400 £33,850 £31,235
25th Percentile £48,312 £42,500 £44,075
Median annual salary (50th Percentile) £65,000 £65,000 £57,500
Median % change year-on-year - +13.04% -14.18%
75th Percentile £88,750 £83,750 £72,500
90th Percentile £99,250 £92,500 £95,000
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,759 30,392 71,105
As % of all permanent jobs advertised in London 90.06% 95.23% 97.13%
Number of salaries quoted 15,918 22,244 34,287
10th Percentile £37,500 £42,500 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,250
90th Percentile £115,000 £116,250 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 1 June 2024.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -12 111 £65,000 +4.00% 9
South London -8 21 £43,000 -18.10% 3
West London -27 15 £44,500 +29.93% 8
East London -6 3 £37,500 -31.82% 2
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (6.35%) Microsoft Exchange
2 22 (4.23%) SharePoint
3 6 (1.15%) IBM Notes
4 5 (0.96%) CMS
5 4 (0.77%) Moodle
5 4 (0.77%) WordPress
6 3 (0.58%) Apache
6 3 (0.58%) IIS
7 2 (0.38%) Apache Spark
7 2 (0.38%) Confluence
7 2 (0.38%) SAS
8 1 (0.19%) Blackberry Enterprise Server
8 1 (0.19%) Skype for Business
Applications
1 35 (6.73%) Microsoft Excel
2 33 (6.35%) Microsoft Office
3 2 (0.38%) Microsoft PowerPoint
3 2 (0.38%) MS Visio
4 1 (0.19%) Microsoft Project
Business Applications
1 27 (5.19%) Remedy ITSM
2 15 (2.88%) Dynamics CRM
3 11 (2.12%) Elite 3E
4 6 (1.15%) PlanetPress Connect
5 1 (0.19%) Carpe Diem
5 1 (0.19%) Eikon
5 1 (0.19%) Oracle EBS
5 1 (0.19%) SAP ERP
Cloud Services
1 103 (19.81%) Azure
2 71 (13.65%) Microsoft 365
3 50 (9.62%) Power Platform
4 31 (5.96%) SaaS
5 28 (5.38%) Entra ID
6 24 (4.62%) AWS
7 16 (3.08%) Azure Data Factory
8 15 (2.88%) Google Sheets
9 14 (2.69%) Azure DevOps
9 14 (2.69%) Azure Functions
9 14 (2.69%) Azure Logic Apps
9 14 (2.69%) Azure Service Bus
9 14 (2.69%) Serverless
10 11 (2.12%) Dynamics 365
11 10 (1.92%) PaaS
12 9 (1.73%) Azure Monitor
12 9 (1.73%) Azure Storage
12 9 (1.73%) PowerApps
13 8 (1.54%) Mimecast
13 8 (1.54%) Power Automate
Communications & Networking
1 38 (7.31%) Firewall
2 27 (5.19%) VPN
3 12 (2.31%) Wi-Fi
4 10 (1.92%) DNS
4 10 (1.92%) LAN
5 9 (1.73%) TCP/IP
6 8 (1.54%) VoIP
7 7 (1.35%) DHCP
8 6 (1.15%) Network Security
8 6 (1.15%) WAN
9 5 (0.96%) Intrusion Detection
9 5 (0.96%) Remote Desktop
9 5 (0.96%) Skype
9 5 (0.96%) SSL
9 5 (0.96%) Wireless
10 3 (0.58%) Cisco Firepower
10 3 (0.58%) MPLS
10 3 (0.58%) SAN
10 3 (0.58%) SSH
11 2 (0.38%) VSAT
Database & Business Intelligence
1 37 (7.12%) Power BI
2 20 (3.85%) SQL Server
3 15 (2.88%) GIS
4 13 (2.50%) Azure SQL Database
5 12 (2.31%) Data Warehouse
6 8 (1.54%) MySQL
7 7 (1.35%) Relational Database
8 5 (0.96%) Geospatial Data
8 5 (0.96%) Oracle Database
8 5 (0.96%) SQL Server Reporting Services
9 4 (0.77%) SQL Server Integration Services
10 3 (0.58%) Tableau
11 2 (0.38%) Big Data
11 2 (0.38%) BusinessObjects
11 2 (0.38%) Data Lake
11 2 (0.38%) Delta Lake
11 2 (0.38%) Hadoop
11 2 (0.38%) Qlik Sense
11 2 (0.38%) SAP HANA
12 1 (0.19%) Metadata
Development Applications
1 42 (8.08%) JIRA
2 6 (1.15%) Jenkins
2 6 (1.15%) SQL Server Management Studio (SSMS)
3 3 (0.58%) Git
4 2 (0.38%) Postman
4 2 (0.38%) PowerBuilder
5 1 (0.19%) Selenium
General
1 224 (43.08%) Finance
2 194 (37.31%) Social Skills
3 75 (14.42%) Banking
4 67 (12.88%) Analytical Skills
5 49 (9.42%) Inclusion and Diversity
6 40 (7.69%) Billing
7 34 (6.54%) Presentation Skills
8 32 (6.15%) Legal
9 26 (5.00%) Law
10 24 (4.62%) Public Sector
11 20 (3.85%) Retail
12 16 (3.08%) Back Office
13 12 (2.31%) Investment Banking
14 11 (2.12%) Telecoms
15 10 (1.92%) Retail Banking
16 9 (1.73%) Financial Institution
17 8 (1.54%) Influencing Skills
17 8 (1.54%) Organisational Skills
18 5 (0.96%) Front Office
19 4 (0.77%) Spanish Language
Job Titles
1 90 (17.31%) Analyst
2 67 (12.88%) Service Manager
3 55 (10.58%) Lead
4 53 (10.19%) IT Manager
5 45 (8.65%) Senior
6 37 (7.12%) Support Analyst
7 31 (5.96%) IT Support
8 30 (5.77%) Architect
8 30 (5.77%) IT Services Manager
9 29 (5.58%) Delivery Manager
9 29 (5.58%) Service Delivery Manager
10 24 (4.62%) Developer
11 21 (4.04%) Audit Manager
11 21 (4.04%) Service Analyst
12 19 (3.65%) IT Analyst
12 19 (3.65%) Support Engineer
12 19 (3.65%) Team Leader
13 17 (3.27%) Applications Support
14 15 (2.88%) IT Services Delivery Manager
14 15 (2.88%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 18 (3.46%) Web Services
2 16 (3.08%) HTML
3 13 (2.50%) SOAP
3 13 (2.50%) XML
4 11 (2.12%) CSS
5 10 (1.92%) JSON
6 9 (1.73%) .NET
6 9 (1.73%) REST
7 6 (1.15%) AngularJS
7 6 (1.15%) Twitter Bootstrap
8 4 (0.77%) Ajax
8 4 (0.77%) FIX Protocol
8 4 (0.77%) LDAP
9 3 (0.58%) 802.1X
9 3 (0.58%) HTML5 Canvas
10 2 (0.38%) EDI
10 2 (0.38%) PySpark
11 1 (0.19%) ASP.NET
11 1 (0.19%) ASP.NET Web API
11 1 (0.19%) RESTful
Miscellaneous
1 58 (11.15%) Management Information System
2 27 (5.19%) Reinsurance
3 21 (4.04%) CMDB
4 17 (3.27%) Enterprise Software
5 16 (3.08%) Product Ownership
6 14 (2.69%) Data Centre
7 11 (2.12%) Linux Command Line
7 11 (2.12%) Replication
8 10 (1.92%) Public Cloud
9 9 (1.73%) Hedge funds
9 9 (1.73%) Legacy Systems
9 9 (1.73%) Onboarding
10 8 (1.54%) Self-Motivation
11 6 (1.15%) AS400
11 6 (1.15%) Culture of Ownership
11 6 (1.15%) Greenfield Project
12 5 (0.96%) Smartphone
13 4 (0.77%) Learning Management System
13 4 (0.77%) Video Conferencing
13 4 (0.77%) VLE
Operating Systems
1 113 (21.73%) Windows
2 28 (5.38%) Windows 10
3 18 (3.46%) Linux
4 17 (3.27%) Windows Server
5 9 (1.73%) Apple iOS
6 8 (1.54%) Android
6 8 (1.54%) Mac OS
7 5 (0.96%) Mac OS X
7 5 (0.96%) Unix
7 5 (0.96%) Windows 7
8 4 (0.77%) Red Hat Enterprise Linux
8 4 (0.77%) Windows Server 2008
9 2 (0.38%) Windows Vista
10 1 (0.19%) AIX
10 1 (0.19%) VMS
10 1 (0.19%) Windows Server 2012
Processes & Methodologies
1 256 (49.23%) ITSM
2 251 (48.27%) ITIL
3 134 (25.77%) Problem-Solving
4 105 (20.19%) Service Delivery
5 89 (17.12%) Incident Management
6 84 (16.15%) Change Management
7 82 (15.77%) Problem Management
8 78 (15.00%) Customer Service
9 63 (12.12%) Coaching
10 50 (9.62%) People Management
10 50 (9.62%) Performance Management
11 48 (9.23%) Business Development
12 46 (8.85%) Line Management
13 44 (8.46%) Business Intelligence
14 43 (8.27%) Roadmaps
15 41 (7.88%) Continuous Improvement
16 40 (7.69%) Cybersecurity
16 40 (7.69%) DevOps
16 40 (7.69%) Stakeholder Management
17 39 (7.50%) Agile
Programming Languages
1 48 (9.23%) SQL
2 26 (5.00%) JavaScript
3 21 (4.04%) PowerShell
4 19 (3.65%) Python
5 15 (2.88%) C#
6 12 (2.31%) Bash
7 10 (1.92%) RPG
8 6 (1.15%) Java
8 6 (1.15%) T-SQL
9 5 (0.96%) Perl
10 2 (0.38%) PL/SQL
10 2 (0.38%) R
11 1 (0.19%) Shell Script
Qualifications
1 77 (14.81%) Degree
2 46 (8.85%) ITIL Certification
3 41 (7.88%) ACCA
4 36 (6.92%) Security Cleared
5 23 (4.42%) SC Cleared
6 18 (3.46%) ITIL Foundation Certificate
7 14 (2.69%) Microsoft Certification
8 13 (2.50%) Azure Certification
8 13 (2.50%) CISSP
9 11 (2.12%) CISM
10 8 (1.54%) A+ Certification
11 7 (1.35%) Computer Science Degree
12 6 (1.15%) Cisco Certification
12 6 (1.15%) MCDST
13 5 (0.96%) CISA
13 5 (0.96%) CompTIA CySA+
13 5 (0.96%) Master's Degree
13 5 (0.96%) PMI Certification
14 4 (0.77%) CEH
14 4 (0.77%) PMP
Quality Assurance & Compliance
1 41 (7.88%) GAAP
1 41 (7.88%) IFRS
2 33 (6.35%) SLA
3 12 (2.31%) ISO/IEC 27001
4 8 (1.54%) PCI DSS
5 7 (1.35%) GDPR
6 6 (1.15%) COBIT
7 5 (0.96%) Data Quality
7 5 (0.96%) PMO
8 4 (0.77%) Cyber Essentials
8 4 (0.77%) HIPAA
8 4 (0.77%) QA
9 3 (0.58%) NIST
10 2 (0.38%) Accessibility
10 2 (0.38%) Cyber Essentials PLUS
10 2 (0.38%) ISO 31000
10 2 (0.38%) ISO 9001
10 2 (0.38%) ITGC
10 2 (0.38%) Sarbanes-Oxley
10 2 (0.38%) SOX 404
System Software
1 80 (15.38%) Active Directory
2 19 (3.65%) VMware Infrastructure
3 12 (2.31%) Firmware
4 11 (2.12%) VMware ESXi
5 8 (1.54%) Docker
6 7 (1.35%) Virtual Desktop
7 3 (0.58%) Hyper-V
7 3 (0.58%) vSphere
8 2 (0.38%) Oracle RAC
8 2 (0.38%) Virtual Servers
8 2 (0.38%) XenApp
8 2 (0.38%) XenDesktop
9 1 (0.19%) Microsoft Virtual Server
9 1 (0.19%) Veritas Cluster Server
Systems Management
1 35 (6.73%) Microsoft Intune
2 27 (5.19%) SCCM
3 11 (2.12%) SCOM
4 8 (1.54%) Kubernetes
5 7 (1.35%) Terraform
6 5 (0.96%) NetBackup
7 4 (0.77%) CASB
7 4 (0.77%) HP UCMDB
8 3 (0.58%) Active Directory Federation Services
8 3 (0.58%) Jamf Pro
8 3 (0.58%) OpenView
8 3 (0.58%) QRadar
8 3 (0.58%) vCenter Server
9 2 (0.38%) Data Guard
9 2 (0.38%) ITRS Geneos
9 2 (0.38%) McAfee ePO
10 1 (0.19%) Ansible
10 1 (0.19%) Progress Chef
10 1 (0.19%) Prometheus
10 1 (0.19%) Symantec Enterprise Vault
Vendors
1 142 (27.31%) Microsoft
2 70 (13.46%) ServiceNow
3 41 (7.88%) CA
4 33 (6.35%) VMware
5 30 (5.77%) Remedy
6 25 (4.81%) BMC
7 22 (4.23%) Apple
8 21 (4.04%) Google
9 19 (3.65%) Oracle
10 18 (3.46%) IBM
11 15 (2.88%) HP
12 14 (2.69%) Cisco
13 13 (2.50%) Dell
14 11 (2.12%) Veeam
15 10 (1.92%) NetApp
16 9 (1.73%) Citrix
16 9 (1.73%) iManage
16 9 (1.73%) SAP
17 6 (1.15%) FNZ
17 6 (1.15%) Intapp