Service Delivery Manager Jobs in London

Service Delivery Manager
England > London

The median Service Delivery Manager salary in London is £68,169 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 355 552 781
Rank change year-on-year +197 +229 -240
Permanent jobs requiring a Service Delivery Manager 149 63 140
As % of all permanent jobs advertised in London 0.62% 0.20% 0.19%
As % of the Job Titles category 0.65% 0.21% 0.20%
Number of salaries quoted 56 57 135
10th Percentile £43,250 £42,360 £47,500
25th Percentile £49,375 £57,500 £55,625
Median annual salary (50th Percentile) £68,169 £71,500 £65,000
Median % change year-on-year -4.66% +10.00% +18.18%
75th Percentile £77,813 £95,000 £70,000
90th Percentile £80,000 - £85,000
England median annual salary £52,500 £62,500 £60,000
% change year-on-year -16.00% +4.17% +14.29%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,824 30,324 70,462
% of permanent jobs with a recognized job title 94.47% 95.02% 96.25%
Number of salaries quoted 16,907 22,700 34,725
10th Percentile £37,500 £42,000 £41,250
25th Percentile £50,000 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Service Delivery Manager
Job Vacancy Trend in London

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery Manager in London

Service Delivery Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery Manager in London.

Salary trend for Service Delivery Manager in London

Service Delivery Manager
Salary Histogram in London

Salary distribution for jobs citing Service Delivery Manager in London over the 6 months to 1 June 2024.

Salary histogram for Service Delivery Manager in London

Service Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +63 24 £75,000 -9.09% 1
South London - 23 - -
West London - 21 £44,500 - 1
East London +28 8 £55,000 -20.86%
North London - 3 £47,500 -
Service Delivery Manager
England

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 1 June 2024, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Delivery Manager in the job title.

1 149 (100.00%) Service Delivery
2 101 (67.79%) Microsoft
3 94 (63.09%) Finance
4 93 (62.42%) Social Skills
5 88 (59.06%) Law
6 86 (57.72%) ServiceNow
7 85 (57.05%) Inclusion and Diversity
8 84 (56.38%) SLA
9 83 (55.70%) Performance Management
10 82 (55.03%) Mentoring
11 81 (54.36%) SaaS
12 78 (52.35%) Dell
12 78 (52.35%) Contract Negotiation
13 37 (24.83%) ITIL
14 29 (19.46%) Service Management
15 21 (14.09%) ITSM
16 18 (12.08%) Microsoft 365
17 14 (9.40%) ITIL Certification
18 13 (8.72%) Customer Service
19 12 (8.05%) Line Management
20 11 (7.38%) Windows
20 11 (7.38%) Cybersecurity
21 10 (6.71%) Degree
21 10 (6.71%) Project Management
22 9 (6.04%) Information Security
22 9 (6.04%) Agile
23 8 (5.37%) Analytical Skills
23 8 (5.37%) Validation
23 8 (5.37%) Risk Management
23 8 (5.37%) Change Management

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.34%) Microsoft Exchange
Applications
1 4 (2.68%) Microsoft Excel
1 4 (2.68%) Microsoft Office
2 2 (1.34%) Microsoft PowerPoint
Business Applications
1 6 (4.03%) Dynamics CRM
2 1 (0.67%) SAP ERP
Cloud Services
1 81 (54.36%) SaaS
2 18 (12.08%) Microsoft 365
3 6 (4.03%) Azure
3 6 (4.03%) Power Platform
4 1 (0.67%) Google Workspace
4 1 (0.67%) PaaS
Communications & Networking
1 4 (2.68%) Wi-Fi
2 2 (1.34%) VSAT
Database & Business Intelligence
1 6 (4.03%) Power BI
1 6 (4.03%) SAP HANA
1 6 (4.03%) SQL Server
General
1 94 (63.09%) Finance
2 93 (62.42%) Social Skills
3 88 (59.06%) Law
4 85 (57.05%) Inclusion and Diversity
5 8 (5.37%) Analytical Skills
6 7 (4.70%) Legal
6 7 (4.70%) Retail
7 6 (4.03%) Pharmaceutical
7 6 (4.03%) Public Sector
8 3 (2.01%) Influencing Skills
8 3 (2.01%) Telecoms
9 2 (1.34%) Advertising
9 2 (1.34%) Banking
Libraries, Frameworks & Software Standards
1 3 (2.01%) CSS
2 1 (0.67%) EDI
Miscellaneous
1 8 (5.37%) Self-Motivation
2 4 (2.68%) Onboarding
2 4 (2.68%) Product Ownership
3 3 (2.01%) Cyber Kill Chain
3 3 (2.01%) Management Information System
4 2 (1.34%) Cyber Threat
4 2 (1.34%) Security Operations Centre
5 1 (0.67%) Data Centre
Operating Systems
1 11 (7.38%) Windows
Processes & Methodologies
1 149 (100.00%) Service Delivery
2 83 (55.70%) Performance Management
3 82 (55.03%) Mentoring
4 78 (52.35%) Contract Negotiation
5 37 (24.83%) ITIL
6 29 (19.46%) Service Management
7 21 (14.09%) ITSM
8 13 (8.72%) Customer Service
9 12 (8.05%) Line Management
10 11 (7.38%) Cybersecurity
11 10 (6.71%) Project Management
12 9 (6.04%) Agile
12 9 (6.04%) Information Security
13 8 (5.37%) Change Management
13 8 (5.37%) Client Onboarding
13 8 (5.37%) Collaborative Working
13 8 (5.37%) ERP
13 8 (5.37%) Problem-Solving
13 8 (5.37%) Risk Management
13 8 (5.37%) Validation
Qualifications
1 14 (9.40%) ITIL Certification
2 10 (6.71%) Degree
3 3 (2.01%) SC Cleared
3 3 (2.01%) Security Cleared
4 1 (0.67%) CCNA
4 1 (0.67%) Cisco Certification
4 1 (0.67%) JNCIA
Quality Assurance & Compliance
1 84 (56.38%) SLA
2 6 (4.03%) GDPR
3 2 (1.34%) COBIT
3 2 (1.34%) NIST
4 1 (0.67%) Cyber Essentials
4 1 (0.67%) ISO 9001
4 1 (0.67%) ISO/IEC 27001
System Software
1 3 (2.01%) Active Directory
Systems Management
1 1 (0.67%) Jamf Pro
1 1 (0.67%) Microsoft Intune
Vendors
1 101 (67.79%) Microsoft
2 86 (57.72%) ServiceNow
3 78 (52.35%) Dell
4 8 (5.37%) Apple
4 8 (5.37%) SAP
5 5 (3.36%) Google
5 5 (3.36%) Oracle
6 3 (2.01%) Genesys
7 2 (1.34%) iManage