Service Manager Jobs in London

Services Manager
England > London

The median Services Manager salary in London is £66,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 271 447 598
Rank change year-on-year +176 +151 -163
Permanent jobs requiring a Service Manager 257 172 344
As % of all permanent jobs advertised in London 1.06% 0.54% 0.47%
As % of the Job Titles category 1.13% 0.57% 0.49%
Number of salaries quoted 144 148 317
10th Percentile £43,775 £44,750 £47,500
25th Percentile £52,000 £56,844 £52,500
Median annual salary (50th Percentile) £66,500 £65,000 £65,000
Median % change year-on-year +2.31% - +8.33%
75th Percentile £80,000 £80,625 £72,500
90th Percentile £89,250 £95,000 £85,000
England median annual salary £52,500 £60,000 £55,000
% change year-on-year -12.50% +9.09% +4.76%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,824 30,324 70,462
% of permanent jobs with a recognized job title 94.47% 95.02% 96.25%
Number of salaries quoted 16,907 22,700 34,725
10th Percentile £37,500 £42,000 £41,250
25th Percentile £50,000 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Service Manager
Job Vacancy Trend in London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Manager in London

Service Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Manager in London.

Salary trend for Service Manager in London

Service Manager
Salary Histogram in London

Salary distribution for jobs citing Service Manager in London over the 6 months to 1 June 2024.

Salary histogram for Service Manager in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +73 50 £75,000 +12.15% 11
South London +26 28 £50,250 +0.50% 2
West London +20 21 £44,500 -29.37% 2
East London +25 9 £55,000 +32.14% 3
North London - 3 £47,500 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 1 June 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Manager in the job title.

1 174 (67.70%) Service Delivery
2 141 (54.86%) Social Skills
3 133 (51.75%) Finance
4 127 (49.42%) Microsoft
5 96 (37.35%) Inclusion and Diversity
6 94 (36.58%) Mentoring
6 94 (36.58%) SLA
7 91 (35.41%) ServiceNow
8 88 (34.24%) Law
9 87 (33.85%) Performance Management
10 86 (33.46%) ITIL
11 83 (32.30%) SaaS
12 81 (31.52%) Contract Negotiation
13 78 (30.35%) Dell
14 67 (26.07%) Service Management
15 57 (22.18%) ITSM
16 34 (13.23%) Banking
16 34 (13.23%) Microsoft 365
16 34 (13.23%) Customer Service
17 33 (12.84%) Problem-Solving
18 32 (12.45%) Degree
19 26 (10.12%) ITIL Certification
20 24 (9.34%) Stakeholder Management
21 23 (8.95%) Agile
22 20 (7.78%) Windows
22 20 (7.78%) Continuous Improvement
23 19 (7.39%) Line Management
23 19 (7.39%) Retail
24 16 (6.23%) Cybersecurity
24 16 (6.23%) Problem Management

Service Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.17%) Microsoft Exchange
2 1 (0.39%) CMS
2 1 (0.39%) SharePoint
Applications
1 11 (4.28%) Microsoft Office
2 7 (2.72%) Microsoft Excel
3 5 (1.95%) Microsoft PowerPoint
4 1 (0.39%) Photoshop
Business Applications
1 7 (2.72%) Dynamics CRM
2 1 (0.39%) Remedy ITSM
2 1 (0.39%) SAP ERP
2 1 (0.39%) SmartPlant
Cloud Services
1 83 (32.30%) SaaS
2 34 (13.23%) Microsoft 365
3 13 (5.06%) Azure
4 8 (3.11%) Power Platform
5 4 (1.56%) Cloud Computing
5 4 (1.56%) Mimecast
6 2 (0.78%) Google Workspace
6 2 (0.78%) WhatsApp
7 1 (0.39%) AWS
7 1 (0.39%) Entra ID
7 1 (0.39%) GCP
7 1 (0.39%) PaaS
Communications & Networking
1 4 (1.56%) Wi-Fi
2 2 (0.78%) VSAT
3 1 (0.39%) Cisco IOS
3 1 (0.39%) Ethernet
3 1 (0.39%) Internet
3 1 (0.39%) ISDN
3 1 (0.39%) VPN
Database & Business Intelligence
1 8 (3.11%) Power BI
2 6 (2.33%) SAP HANA
2 6 (2.33%) SQL Server
3 1 (0.39%) Data Warehouse
Development Applications
1 1 (0.39%) JIRA
General
1 141 (54.86%) Social Skills
2 133 (51.75%) Finance
3 96 (37.35%) Inclusion and Diversity
4 88 (34.24%) Law
5 34 (13.23%) Banking
6 19 (7.39%) Retail
7 15 (5.84%) Analytical Skills
8 12 (4.67%) Presentation Skills
9 8 (3.11%) Pharmaceutical
9 8 (3.11%) Public Sector
10 7 (2.72%) Legal
11 5 (1.95%) Telecoms
12 4 (1.56%) Advertising
12 4 (1.56%) Influencing Skills
13 3 (1.17%) Front Office
13 3 (1.17%) Marketing
13 3 (1.17%) Private Banking
14 2 (0.78%) Corporate Banking
14 2 (0.78%) Investment Banking
14 2 (0.78%) Local Government
Libraries, Frameworks & Software Standards
1 4 (1.56%) CSS
2 3 (1.17%) Middleware
3 1 (0.39%) .NET
3 1 (0.39%) EDI
3 1 (0.39%) Flash
3 1 (0.39%) HTML
Miscellaneous
1 12 (4.67%) Virtual Team
2 10 (3.89%) Data Structures
2 10 (3.89%) Onboarding
3 9 (3.50%) Self-Motivation
4 4 (1.56%) Management Information System
4 4 (1.56%) Product Ownership
4 4 (1.56%) Reinsurance
5 3 (1.17%) Cyber Kill Chain
5 3 (1.17%) Video Conferencing
6 2 (0.78%) Cyber Threat
6 2 (0.78%) Data Centre
6 2 (0.78%) FMCG
6 2 (0.78%) Mobile Computing
6 2 (0.78%) Security Operations Centre
7 1 (0.39%) BYOD
7 1 (0.39%) Hybrid Cloud
7 1 (0.39%) iPhone
7 1 (0.39%) Private Cloud
7 1 (0.39%) Public Cloud
7 1 (0.39%) Social Media
Operating Systems
1 20 (7.78%) Windows
2 4 (1.56%) Windows 10
3 2 (0.78%) Windows Server
4 1 (0.39%) Apple iOS
4 1 (0.39%) Mac OS
4 1 (0.39%) Windows Server 2016
Processes & Methodologies
1 174 (67.70%) Service Delivery
2 94 (36.58%) Mentoring
3 87 (33.85%) Performance Management
4 86 (33.46%) ITIL
5 81 (31.52%) Contract Negotiation
6 67 (26.07%) Service Management
7 57 (22.18%) ITSM
8 34 (13.23%) Customer Service
9 33 (12.84%) Problem-Solving
10 24 (9.34%) Stakeholder Management
11 23 (8.95%) Agile
12 20 (7.78%) Continuous Improvement
13 19 (7.39%) Line Management
14 16 (6.23%) Business Strategy
14 16 (6.23%) Customer Experience
14 16 (6.23%) Cybersecurity
14 16 (6.23%) Problem Management
15 15 (5.84%) Coaching
15 15 (5.84%) Project Management
16 14 (5.45%) Change Management
Programming Languages
1 1 (0.39%) Java
1 1 (0.39%) SQL
Qualifications
1 32 (12.45%) Degree
2 26 (10.12%) ITIL Certification
3 4 (1.56%) PRINCE2 Certification
3 4 (1.56%) Security Cleared
4 3 (1.17%) SC Cleared
5 2 (0.78%) Azure Certification
5 2 (0.78%) Microsoft Certification
6 1 (0.39%) CCNA
6 1 (0.39%) Cisco Certification
6 1 (0.39%) HNC
6 1 (0.39%) ITIL Foundation Certificate
6 1 (0.39%) JNCIA
6 1 (0.39%) Master's Degree
6 1 (0.39%) MBA
6 1 (0.39%) PMI Certification
6 1 (0.39%) PMP
6 1 (0.39%) Postgraduate
Quality Assurance & Compliance
1 94 (36.58%) SLA
2 9 (3.50%) GDPR
3 3 (1.17%) NIST
3 3 (1.17%) PMO
4 2 (0.78%) COBIT
4 2 (0.78%) Cyber Essentials
4 2 (0.78%) ISO/IEC 27001
5 1 (0.39%) ISO 22301
5 1 (0.39%) ISO 9001
5 1 (0.39%) NEBOSH
5 1 (0.39%) NIST 800
5 1 (0.39%) PCI DSS
5 1 (0.39%) QA
System Software
1 10 (3.89%) Active Directory
2 1 (0.39%) VMware Infrastructure
Systems Management
1 5 (1.95%) Jamf Pro
2 3 (1.17%) Microsoft Intune
3 2 (0.78%) SCCM
4 1 (0.39%) WMI
Vendors
1 127 (49.42%) Microsoft
2 91 (35.41%) ServiceNow
3 78 (30.35%) Dell
4 10 (3.89%) Apple
4 10 (3.89%) Salesforce
5 9 (3.50%) SAP
6 6 (2.33%) Google
7 5 (1.95%) Genesys
7 5 (1.95%) Oracle
8 4 (1.56%) Qualys
8 4 (1.56%) Sophos
9 2 (0.78%) iManage
9 2 (0.78%) VMware
10 1 (0.39%) Cisco
10 1 (0.39%) Citrix
10 1 (0.39%) HubSpot
10 1 (0.39%) Meraki
10 1 (0.39%) Remedy