Support Engineer Contracts in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer daily rate in the UK excluding London is £200 according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 81 81 73
Rank change year-on-year 0 -8 +57
Contract jobs requiring a Support Engineer 505 695 992
As % of all contract jobs advertised in the UK excluding London 2.42% 3.05% 3.25%
As % of the Job Titles category 2.62% 3.24% 3.40%
Number of daily rates quoted 352 476 609
10th Percentile £133 £150 £132
25th Percentile £150 £175 £155
Median daily rate (50th Percentile) £200 £211 £193
Median % change year-on-year -5.33% +9.74% +1.32%
75th Percentile £282 £317 £273
90th Percentile £356 £438 £403
UK median daily rate £213 £250 £213
% change year-on-year -15.00% +17.65% -1.16%
Number of hourly rates quoted 34 41 95
10th Percentile £12.82 £13.75 £13.00
25th Percentile £18.00 £16.50 £15.62
Median hourly rate £23.34 £20.00 £17.50
Median % change year-on-year +16.70% +14.29% +10.20%
75th Percentile £43.75 £23.75 £21.00
90th Percentile £64.63 £38.75 £27.75
UK median hourly rate £22.23 £21.14 £17.50
% change year-on-year +5.16% +20.77% +10.20%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,247 21,469 29,158
% of contract IT jobs with a recognized job title 92.41% 94.25% 95.60%
Number of daily rates quoted 11,616 14,937 20,515
10th Percentile £213 £225 £206
25th Percentile £363 £390 £369
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +10.21%
75th Percentile £594 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.69%
Number of hourly rates quoted 2,422 1,085 1,398
10th Percentile £12.50 £13.41 £12.50
25th Percentile £15.75 £18.03 £14.91
Median hourly rate £40.00 £42.50 £20.00
Median % change year-on-year -5.88% +112.50% +5.26%
75th Percentile £62.50 £65.00 £45.20
90th Percentile £74.00 £75.50 £61.50
UK median hourly rate £37.50 £45.00 £24.50
% change year-on-year -16.67% +83.67% +12.28%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Engineer in the UK excluding London.

Daily rate trend for Support Engineer in the UK excluding London

Support Engineer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 1 June 2024.

Daily rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Engineer in the UK excluding London.

Hourly rate trend for Support Engineer in the UK excluding London

Support Engineer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Engineer in the UK excluding London over the 6 months to 1 June 2024.

Hourly rate histogram for Support Engineer in the UK excluding London

Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -13 124 £215 -4.44% 161
Midlands 0 93 £200 -23.08% 63
North of England -28 84 £190 -11.63% 102
South West -17 65 £178 -11.00% 72
Scotland +46 61 £325 +85.71% 49
West Midlands -19 49 £225 -13.46% 28
East of England -9 48 £225 +18.42% 59
East Midlands +16 44 £200 -33.11% 35
North West -21 44 £160 -33.33% 55
Yorkshire 0 32 £200 -3.61% 35
Wales +22 23 £145 -10.77% 4
Northern Ireland -5 9 £140 -34.12% 9
North East +6 8 £175 -12.50% 14
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Engineer in the job title.

1 273 (54.06%) Windows
2 175 (34.65%) Active Directory
3 174 (34.46%) Social Skills
4 162 (32.08%) Microsoft
5 157 (31.09%) Microsoft 365
6 139 (27.52%) Security Cleared
7 125 (24.75%) Windows 10
8 104 (20.59%) Customer Service
8 104 (20.59%) Problem-Solving
9 98 (19.41%) SCCM
10 88 (17.43%) SC Cleared
11 74 (14.65%) Azure
12 71 (14.06%) ITIL
13 67 (13.27%) Windows Server
14 57 (11.29%) Linux
15 52 (10.30%) Microsoft Office
15 52 (10.30%) Degree
16 51 (10.10%) SLA
16 51 (10.10%) Cisco
17 49 (9.70%) Microsoft Intune
18 46 (9.11%) Microsoft Exchange
18 46 (9.11%) VMware
19 43 (8.51%) Firewall
20 42 (8.32%) Public Sector
21 40 (7.92%) VPN
21 40 (7.92%) PowerShell
22 38 (7.52%) Manufacturing
22 38 (7.52%) DV Cleared
23 37 (7.33%) Telecoms
23 37 (7.33%) DNS

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (9.11%) Microsoft Exchange
2 32 (6.34%) SharePoint
3 10 (1.98%) Confluence
3 10 (1.98%) IIS
4 5 (0.99%) JBoss
5 4 (0.79%) Blackberry Enterprise Server
5 4 (0.79%) Skype for Business
5 4 (0.79%) Tomcat
6 1 (0.20%) Exchange Server 2013
6 1 (0.20%) nginx
6 1 (0.20%) SharePoint Server
6 1 (0.20%) Site Server
Applications
1 52 (10.30%) Microsoft Office
2 9 (1.78%) Microsoft Excel
3 7 (1.39%) Microsoft PowerPoint
4 6 (1.19%) Microsoft Project
4 6 (1.19%) MS Visio
5 1 (0.20%) Acrobat
5 1 (0.20%) AutoCAD
5 1 (0.20%) PTC Creo
5 1 (0.20%) Spreadsheet
5 1 (0.20%) Windchill
Business Applications
1 5 (0.99%) Actimize
2 3 (0.59%) Dynamics CRM
3 2 (0.40%) Shopify
4 1 (0.20%) Elite 3E
4 1 (0.20%) Oracle EBS
Cloud Services
1 157 (31.09%) Microsoft 365
2 74 (14.65%) Azure
3 20 (3.96%) Entra ID
4 10 (1.98%) AWS
5 7 (1.39%) Power Platform
6 6 (1.19%) Azure Monitor
6 6 (1.19%) Azure Storage
7 5 (0.99%) OpenShift
8 4 (0.79%) Dynamics 365
8 4 (0.79%) OneDrive
9 3 (0.59%) Azure DevOps
9 3 (0.59%) WhatsApp
10 2 (0.40%) BigCommerce
10 2 (0.40%) IaaS
11 1 (0.20%) Azure Cognitive Services
11 1 (0.20%) Cloud Computing
11 1 (0.20%) GCP
11 1 (0.20%) GitHub
11 1 (0.20%) Nutanix
11 1 (0.20%) PowerApps
Communications & Networking
1 43 (8.51%) Firewall
2 40 (7.92%) VPN
3 37 (7.33%) DNS
4 32 (6.34%) WAN
5 26 (5.15%) LAN
6 22 (4.36%) DHCP
7 21 (4.16%) TCP/IP
8 20 (3.96%) Wi-Fi
9 17 (3.37%) Wireless
10 16 (3.17%) VLAN
11 15 (2.97%) BGP
11 15 (2.97%) IPsec
12 14 (2.77%) VoIP
13 13 (2.57%) MPLS
13 13 (2.57%) SAN
14 11 (2.18%) Junos
15 10 (1.98%) Cisco Nexus
15 10 (1.98%) SD-WAN
16 9 (1.78%) Internet
16 9 (1.78%) Remote Desktop
Database & Business Intelligence
1 9 (1.78%) SQL Server
2 8 (1.58%) Elasticsearch
3 7 (1.39%) Relational Database
4 6 (1.19%) Power BI
4 6 (1.19%) RDBMS
5 5 (0.99%) MySQL
5 5 (0.99%) PostgreSQL
6 2 (0.40%) MongoDB
7 1 (0.20%) Data Warehouse
7 1 (0.20%) Oracle Database
Development Applications
1 22 (4.36%) JIRA
2 6 (1.19%) Git
3 5 (0.99%) Bitbucket Server
3 5 (0.99%) CA Release Automation
3 5 (0.99%) Jenkins
3 5 (0.99%) SonarQube
3 5 (0.99%) Sonatype Nexus
3 5 (0.99%) TeamCity
4 1 (0.20%) GitLab
4 1 (0.20%) Hudson
4 1 (0.20%) SQL Server Management Studio (SSMS)
General
1 174 (34.46%) Social Skills
2 42 (8.32%) Public Sector
3 38 (7.52%) Manufacturing
4 37 (7.33%) Telecoms
5 36 (7.13%) Finance
6 35 (6.93%) Analytical Skills
7 26 (5.15%) Organisational Skills
8 25 (4.95%) Marketing
9 19 (3.76%) Electronics
10 14 (2.77%) Presentation Skills
11 11 (2.18%) Documentation Skills
12 10 (1.98%) Legal
13 6 (1.19%) Police
14 5 (0.99%) Automotive
14 5 (0.99%) Financial Institution
15 4 (0.79%) Banking
15 4 (0.79%) French Language
15 4 (0.79%) Law
15 4 (0.79%) Military
15 4 (0.79%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 11 (2.18%) Web Services
2 7 (1.39%) REST
3 6 (1.19%) ARM Templates
3 6 (1.19%) Elastic Stack
4 5 (0.99%) Spring Boot
5 4 (0.79%) .NET
5 4 (0.79%) CSS
6 3 (0.59%) Middleware
6 3 (0.59%) XML
7 2 (0.40%) 802.1X
7 2 (0.40%) VML
8 1 (0.20%) Apache NiFi
8 1 (0.20%) Hugging Face
8 1 (0.20%) LangChain
8 1 (0.20%) PyTorch
8 1 (0.20%) Software Packaging
8 1 (0.20%) TensorFlow
Miscellaneous
1 32 (6.34%) Driving Licence
2 31 (6.14%) Data Centre
3 25 (4.95%) PKI
4 20 (3.96%) Self-Motivation
5 19 (3.76%) Clustering
5 19 (3.76%) NHS
6 14 (2.77%) iPhone
7 12 (2.38%) iPad
8 11 (2.18%) Onboarding
9 9 (1.78%) Management Information System
10 8 (1.58%) CMDB
10 8 (1.58%) Data Protection Act
10 8 (1.58%) Linux Command Line
11 7 (1.39%) Video Conferencing
12 5 (0.99%) Fat Client
12 5 (0.99%) Life Science
12 5 (0.99%) Thin Client
13 4 (0.79%) BYOD
13 4 (0.79%) Renewable Energy
14 3 (0.59%) Client/Server
Operating Systems
1 273 (54.06%) Windows
2 125 (24.75%) Windows 10
3 67 (13.27%) Windows Server
4 57 (11.29%) Linux
5 37 (7.33%) Windows 7
6 23 (4.55%) Windows Server 2019
7 21 (4.16%) Red Hat Enterprise Linux
7 21 (4.16%) Windows Server 2012
8 18 (3.56%) Windows Server 2016
9 17 (3.37%) Apple iOS
9 17 (3.37%) Mac OS
10 16 (3.17%) Android
11 7 (1.39%) Solaris
12 6 (1.19%) Windows Vista
13 5 (0.99%) Mac OS X
14 4 (0.79%) VMS
14 4 (0.79%) Windows Server 2008
15 3 (0.59%) Ubuntu
16 2 (0.40%) Debian
16 2 (0.40%) Unix
Processes & Methodologies
1 104 (20.59%) Customer Service
1 104 (20.59%) Problem-Solving
2 71 (14.06%) ITIL
3 30 (5.94%) Infrastructure Engineering
4 28 (5.54%) Service Management
5 27 (5.35%) Migration
6 26 (5.15%) Business Intelligence
7 23 (4.55%) Mobile Device Management
8 20 (3.96%) Break/Fix
9 19 (3.76%) Analytics
9 19 (3.76%) Decision-Making
9 19 (3.76%) Digital Marketing
9 19 (3.76%) Programme Management
9 19 (3.76%) Service Delivery
10 17 (3.37%) Asset Management
11 16 (3.17%) DevOps
11 16 (3.17%) Release Management
12 15 (2.97%) Continuous Improvement
12 15 (2.97%) Proactive Monitoring
13 14 (2.77%) Hardware Maintenance
Programming Languages
1 40 (7.92%) PowerShell
2 19 (3.76%) SQL
3 13 (2.57%) Python
4 7 (1.39%) C#
4 7 (1.39%) VB
5 6 (1.19%) Bicep
5 6 (1.19%) JavaScript
5 6 (1.19%) VBScript
6 5 (0.99%) Perl
7 2 (0.40%) Java
8 1 (0.20%) Bash
8 1 (0.20%) Kusto Query Language
8 1 (0.20%) Shell Script
Qualifications
1 139 (27.52%) Security Cleared
2 88 (17.43%) SC Cleared
3 52 (10.30%) Degree
4 38 (7.52%) DV Cleared
5 22 (4.36%) Cisco Certification
6 20 (3.96%) CCNA
7 17 (3.37%) Microsoft Certification
8 13 (2.57%) BPSS Clearance
8 13 (2.57%) DBS Check
9 8 (1.58%) MCSE
10 7 (1.39%) ITIL Foundation Certificate
10 7 (1.39%) MCSA
11 6 (1.19%) CCNP
11 6 (1.19%) RHCE
12 5 (0.99%) ITIL Certification
13 4 (0.79%) A+ Certification
14 3 (0.59%) MCP
15 2 (0.40%) Dell Certification
15 2 (0.40%) IBM Certification
15 2 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 51 (10.10%) SLA
2 5 (0.99%) GAMP
2 5 (0.99%) GxP
2 5 (0.99%) ISO 9000
3 2 (0.40%) Data Quality
3 2 (0.40%) ISO/IEC 27001
4 1 (0.20%) Cyber Essentials
4 1 (0.20%) QA
System Software
1 175 (34.65%) Active Directory
2 37 (7.33%) VMware Infrastructure
3 15 (2.97%) Hyper-V
4 10 (1.98%) Virtual Machines
5 8 (1.58%) KVM
6 7 (1.39%) VMware ESXi
7 6 (1.19%) Docker
7 6 (1.19%) Virtual Desktop
7 6 (1.19%) vSphere
8 5 (0.99%) VMware Workstation
9 3 (0.59%) BitLocker
9 3 (0.59%) Firmware
10 2 (0.40%) VMware NSX
11 1 (0.20%) Citrix Hypervisor
Systems Management
1 98 (19.41%) SCCM
2 49 (9.70%) Microsoft Intune
3 18 (3.56%) WSUS
4 12 (2.38%) Kubernetes
5 11 (2.18%) SCOM
6 10 (1.98%) Autotask
7 9 (1.78%) Active Directory Federation Services
8 8 (1.58%) Jamf Pro
9 7 (1.39%) Failover Clustering
9 7 (1.39%) Nessus
10 5 (0.99%) Kibana
10 5 (0.99%) OpenView
10 5 (0.99%) Progress Chef
11 4 (0.79%) Ansible
11 4 (0.79%) vCenter Server
12 3 (0.59%) Red Hat Satellite
12 3 (0.59%) ZABBIX
13 2 (0.40%) Systems Management Server (SMS)
14 1 (0.20%) NetBackup
14 1 (0.20%) Oracle Enterprise Manager
Vendors
1 162 (32.08%) Microsoft
2 51 (10.10%) Cisco
3 46 (9.11%) VMware
4 37 (7.33%) Apple
5 25 (4.95%) HP
6 24 (4.75%) Red Hat
7 21 (4.16%) SAP
8 18 (3.56%) Juniper
9 17 (3.37%) ServiceNow
10 12 (2.38%) Atlassian
11 8 (1.58%) Citrix
12 7 (1.39%) Oracle
12 7 (1.39%) Veeam
13 6 (1.19%) BT
13 6 (1.19%) Datto
13 6 (1.19%) Fujitsu
13 6 (1.19%) Samsung
14 5 (0.99%) AppDynamics
14 5 (0.99%) Splunk
15 4 (0.79%) Google