Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £32,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 80 130 186
Rank change year-on-year +50 +56 -50
Permanent jobs requiring a Support Engineer 2,303 1,572 1,547
As % of all permanent jobs advertised in the UK excluding London 3.03% 2.78% 2.09%
As % of the Job Titles category 3.19% 3.13% 2.19%
Number of salaries quoted 2,081 1,220 1,362
10th Percentile £24,000 £25,000 £22,750
25th Percentile £26,250 £26,250 £26,250
Median annual salary (50th Percentile) £32,500 £32,000 £31,500
Median % change year-on-year +1.56% +1.59% -
75th Percentile £40,000 £38,000 £40,255
90th Percentile £50,000 £47,500 £50,000
UK median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,166 50,263 70,760
% of permanent jobs with a recognized job title 94.99% 88.90% 95.67%
Number of salaries quoted 50,782 29,433 42,686
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,244
Median % change year-on-year -6.54% +6.48% +5.78%
75th Percentile £63,750 £68,750 £67,000
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 1 June 2024.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +17 646 £34,500 +9.52% 161
Midlands +67 436 £30,000 +3.45% 63
North of England +52 432 £30,000 -3.70% 102
South West +23 370 £32,500 +1.56% 73
West Midlands +61 238 £30,500 -5.43% 28
East of England +32 227 £32,000 +0.22% 59
East Midlands +36 194 £30,000 +9.09% 35
North West +9 188 £28,000 -8.77% 55
Yorkshire +63 177 £32,500 +7.44% 35
Scotland -44 89 £28,500 -13.64% 49
North East +34 67 £32,500 -5.80% 14
Wales +36 59 £27,895 -7.02% 4
Northern Ireland +31 33 £35,000 -4.76% 9
Isle of Man - 12 £43,750 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 1,126 (48.89%) Windows
2 1,011 (43.90%) Microsoft
3 969 (42.08%) Microsoft 365
4 828 (35.95%) Active Directory
5 692 (30.05%) Azure
6 688 (29.87%) Social Skills
7 538 (23.36%) Windows Server
8 486 (21.10%) Customer Service
9 431 (18.71%) Problem-Solving
10 428 (18.58%) Firewall
11 394 (17.11%) VMware
12 332 (14.42%) Microsoft Exchange
13 328 (14.24%) ITIL
14 315 (13.68%) Windows 10
15 301 (13.07%) SharePoint
16 292 (12.68%) Microsoft Office
17 291 (12.64%) Hyper-V
18 285 (12.38%) VMware Infrastructure
19 277 (12.03%) SQL
20 257 (11.16%) Entra ID
21 256 (11.12%) Degree
22 250 (10.86%) Microsoft Intune
23 229 (9.94%) Linux
24 220 (9.55%) Driving Licence
25 198 (8.60%) SLA
26 197 (8.55%) Finance
27 195 (8.47%) DNS
28 191 (8.29%) SQL Server
29 183 (7.95%) Cisco
30 168 (7.29%) Microsoft Certification

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 332 (14.42%) Microsoft Exchange
2 301 (13.07%) SharePoint
3 28 (1.22%) IIS
4 22 (0.96%) Apache
5 16 (0.69%) Exchange Server 2013
6 13 (0.56%) Confluence
6 13 (0.56%) Exchange Server 2010
7 12 (0.52%) Exchange Server 2007
8 9 (0.39%) WebSphere
9 7 (0.30%) SharePoint 2010
9 7 (0.30%) SharePoint 2013
10 6 (0.26%) Exchange Server 2000
10 6 (0.26%) Tomcat
11 5 (0.22%) WordPress
12 4 (0.17%) JBoss
13 3 (0.13%) Jupyter
13 3 (0.13%) Skype for Business
14 2 (0.087%) Blackberry Enterprise Server
14 2 (0.087%) Exchange Server 2003
15 1 (0.043%) Site Server
Applications
1 292 (12.68%) Microsoft Office
2 92 (3.99%) Microsoft Excel
3 37 (1.61%) Microsoft PowerPoint
4 7 (0.30%) Spreadsheet
5 4 (0.17%) Microsoft Project
6 3 (0.13%) InfoPath
6 3 (0.13%) Trello
7 2 (0.087%) AutoCAD
7 2 (0.087%) MS Visio
7 2 (0.087%) Revit
Business Applications
1 5 (0.22%) Sage X3
1 5 (0.22%) Salesforce CRM
2 3 (0.13%) Dynamics CRM
3 2 (0.087%) Oracle Receivables
4 1 (0.043%) Dynamics AX
4 1 (0.043%) Dynamics NAV
4 1 (0.043%) JDE EnterpriseOne
4 1 (0.043%) Remedy ITSM
Cloud Services
1 969 (42.08%) Microsoft 365
2 692 (30.05%) Azure
3 257 (11.16%) Entra ID
4 124 (5.38%) OneDrive
5 110 (4.78%) AWS
6 42 (1.82%) GCP
7 39 (1.69%) SaaS
8 30 (1.30%) IaaS
9 28 (1.22%) Google Workspace
10 27 (1.17%) Mimecast
11 22 (0.96%) Dynamics 365
11 22 (0.96%) Power Platform
12 21 (0.91%) PaaS
13 12 (0.52%) OpenShift
14 9 (0.39%) Azure Sentinel
14 9 (0.39%) Cloud Computing
15 8 (0.35%) Power Automate
15 8 (0.35%) WhatsApp
16 7 (0.30%) PowerApps
17 6 (0.26%) Serverless
Communications & Networking
1 428 (18.58%) Firewall
2 195 (8.47%) DNS
3 158 (6.86%) DHCP
4 157 (6.82%) Wi-Fi
5 152 (6.60%) TCP/IP
6 148 (6.43%) WAN
7 142 (6.17%) VPN
8 128 (5.56%) LAN
9 126 (5.47%) Wireless
10 120 (5.21%) VoIP
11 118 (5.12%) SAN
12 97 (4.21%) VLAN
13 69 (3.00%) Remote Desktop
14 66 (2.87%) Internet
15 47 (2.04%) Network Security
16 26 (1.13%) NAS
17 22 (0.96%) Ethernet
18 21 (0.91%) PBX
19 18 (0.78%) LTE
20 17 (0.74%) Broadband
Database & Business Intelligence
1 191 (8.29%) SQL Server
2 57 (2.48%) MySQL
3 55 (2.39%) Amazon RDS
4 22 (0.96%) PostgreSQL
5 21 (0.91%) MongoDB
6 15 (0.65%) Relational Database
7 10 (0.43%) DB2
7 10 (0.43%) MariaDB
8 7 (0.30%) Power BI
9 5 (0.22%) Pentaho
10 4 (0.17%) Azure SQL Database
10 4 (0.17%) GIS
10 4 (0.17%) Oracle Database
11 3 (0.13%) Metabase
12 2 (0.087%) Crystal Reports
12 2 (0.087%) Oracle Reports
12 2 (0.087%) SQL Server Analysis Services
12 2 (0.087%) SQL Server Integration Services
12 2 (0.087%) SQL Server Reporting Services
Development Applications
1 61 (2.65%) JIRA
2 14 (0.61%) Eclipse
3 12 (0.52%) IBM UrbanCode
4 6 (0.26%) Bitbucket
5 3 (0.13%) GitLab
5 3 (0.13%) Octopus Deploy
5 3 (0.13%) TeamCity
5 3 (0.13%) Visual Studio Code
6 2 (0.087%) Git
6 2 (0.087%) HP UFT
6 2 (0.087%) Hudson
6 2 (0.087%) IntelliJ
6 2 (0.087%) JMeter
6 2 (0.087%) LoadRunner
6 2 (0.087%) MSTest
6 2 (0.087%) Selenium
6 2 (0.087%) Team Foundation Server
6 2 (0.087%) Visual Studio
7 1 (0.043%) Gradle
7 1 (0.043%) Jenkins
General
1 688 (29.87%) Social Skills
2 197 (8.55%) Finance
3 149 (6.47%) Analytical Skills
4 140 (6.08%) Telecoms
5 129 (5.60%) Manufacturing
6 116 (5.04%) Organisational Skills
7 87 (3.78%) Law
8 56 (2.43%) Documentation Skills
9 47 (2.04%) Electronics
10 46 (2.00%) Public Sector
11 42 (1.82%) Inclusion and Diversity
12 41 (1.78%) Retail
13 37 (1.61%) Marketing
14 32 (1.39%) Legal
15 28 (1.22%) Military
16 19 (0.83%) Games
17 18 (0.78%) Automotive
18 17 (0.74%) Banking
18 17 (0.74%) Presentation Skills
19 15 (0.65%) Back Office
Libraries, Frameworks & Software Standards
1 50 (2.17%) .NET
2 42 (1.82%) REST
3 40 (1.74%) Web Services
4 37 (1.61%) HTML
5 36 (1.56%) CSS
6 34 (1.48%) SOAP
7 19 (0.83%) XML
8 13 (0.56%) Ajax
8 13 (0.56%) AngularJS
8 13 (0.56%) JDBC
8 13 (0.56%) ODBC
8 13 (0.56%) XHTML
9 10 (0.43%) Kafka
10 9 (0.39%) LAPP Stack
11 8 (0.35%) HTML5
12 7 (0.30%) 802.1X
13 6 (0.26%) COM
14 5 (0.22%) jQuery
14 5 (0.22%) JSON
14 5 (0.22%) React
Miscellaneous
1 220 (9.55%) Driving Licence
2 59 (2.56%) Self-Motivation
3 57 (2.48%) Replication
4 51 (2.21%) Clustering
5 50 (2.17%) Data Centre
6 41 (1.78%) Management Information System
7 39 (1.69%) Onboarding
8 32 (1.39%) Enterprise Storage
9 31 (1.35%) Fat Client
9 31 (1.35%) Thin Client
10 27 (1.17%) Enterprise Software
10 27 (1.17%) Public Cloud
11 24 (1.04%) CCTV
12 21 (0.91%) Smartphone
13 18 (0.78%) iPhone
14 16 (0.69%) Client/Server
15 15 (0.65%) PKI
16 13 (0.56%) CMDB
16 13 (0.56%) iPad
17 12 (0.52%) Linux Command Line
Operating Systems
1 1,126 (48.89%) Windows
2 538 (23.36%) Windows Server
3 315 (13.68%) Windows 10
4 229 (9.94%) Linux
5 110 (4.78%) Mac OS
5 110 (4.78%) Windows Server 2012
6 90 (3.91%) Windows Server 2016
7 75 (3.26%) Windows Server 2019
8 58 (2.52%) Android
9 56 (2.43%) Windows 7
10 50 (2.17%) Apple iOS
11 33 (1.43%) AIX
11 33 (1.43%) Unix
12 30 (1.30%) Windows Server 2008
13 24 (1.04%) CentOS
14 18 (0.78%) Windows 8
15 17 (0.74%) Ubuntu
16 14 (0.61%) Mac OS X
17 10 (0.43%) Debian
17 10 (0.43%) VMS
Processes & Methodologies
1 486 (21.10%) Customer Service
2 431 (18.71%) Problem-Solving
3 328 (14.24%) ITIL
4 166 (7.21%) Infrastructure Engineering
5 107 (4.65%) Cybersecurity
6 98 (4.26%) Incident Management
7 93 (4.04%) Continuous Improvement
8 87 (3.78%) Customer Experience
9 84 (3.65%) Customer Requirements
10 82 (3.56%) Mentoring
11 81 (3.52%) Service Delivery
12 79 (3.43%) Service Management
12 79 (3.43%) Time Management
13 74 (3.21%) Agile
14 66 (2.87%) Computer Science
15 60 (2.61%) Project Delivery
16 57 (2.48%) Break/Fix
17 52 (2.26%) Migration
17 52 (2.26%) OO
17 52 (2.26%) Ticket Management
Programming Languages
1 277 (12.03%) SQL
2 119 (5.17%) PowerShell
3 61 (2.65%) C#
4 57 (2.48%) Java
5 48 (2.08%) Python
6 41 (1.78%) VB
7 38 (1.65%) JavaScript
8 26 (1.13%) C
9 22 (0.96%) C++
10 15 (0.65%) Bash
11 14 (0.61%) Perl
12 13 (0.56%) PL/SQL
13 12 (0.52%) ActionScript
13 12 (0.52%) Groovy
14 11 (0.48%) T-SQL
15 8 (0.35%) Shell Script
16 7 (0.30%) PHP
17 5 (0.22%) VBA
18 4 (0.17%) VBScript
19 3 (0.13%) Apex Code
Qualifications
1 256 (11.12%) Degree
2 168 (7.29%) Microsoft Certification
3 153 (6.64%) Security Cleared
4 84 (3.65%) SC Cleared
5 73 (3.17%) Cisco Certification
6 70 (3.04%) CCNA
6 70 (3.04%) DBS Check
7 53 (2.30%) Computer Science Degree
8 46 (2.00%) ITIL Certification
9 44 (1.91%) A+ Certification
9 44 (1.91%) MCP
10 39 (1.69%) DV Cleared
11 36 (1.56%) Azure Certification
12 34 (1.48%) Network+ Certification
13 32 (1.39%) HNC
14 30 (1.30%) MCSE
15 20 (0.87%) BPSS Clearance
15 20 (0.87%) HND
16 18 (0.78%) MCSA
17 13 (0.56%) MCITP
Quality Assurance & Compliance
1 198 (8.60%) SLA
2 56 (2.43%) GDPR
3 20 (0.87%) PCI DSS
4 18 (0.78%) Cyber Essentials
5 11 (0.48%) ISO/IEC 27001
6 6 (0.26%) QA
7 4 (0.17%) Accessibility
8 2 (0.087%) ISO 14001
8 2 (0.087%) ISO 9001
8 2 (0.087%) NIST
9 1 (0.043%) GxP
System Software
1 828 (35.95%) Active Directory
2 291 (12.64%) Hyper-V
3 285 (12.38%) VMware Infrastructure
4 58 (2.52%) VMware ESXi
5 43 (1.87%) vSphere
6 26 (1.13%) XenApp
7 24 (1.04%) Virtual Desktop
8 22 (0.96%) KVM
9 18 (0.78%) Virtual Machines
10 17 (0.74%) Firmware
11 12 (0.52%) OpenSSH
11 12 (0.52%) Terminal Services
11 12 (0.52%) XenDesktop
12 10 (0.43%) Docker
13 8 (0.35%) VMware Workstation
14 6 (0.26%) NFS
15 5 (0.22%) Virtual Servers
15 5 (0.22%) VMware NSX
16 4 (0.17%) Citrix Hypervisor
17 2 (0.087%) GPFS
Systems Management
1 250 (10.86%) Microsoft Intune
2 121 (5.25%) SCCM
3 22 (0.96%) Jamf Pro
4 21 (0.91%) vCenter Server
5 17 (0.74%) Backup Exec
6 13 (0.56%) Cisco CUCM
6 13 (0.56%) NetBackup
6 13 (0.56%) ServiceCenter
6 13 (0.56%) WMI
7 12 (0.52%) Ansible
7 12 (0.52%) IBM BigFix
7 12 (0.52%) PowerCLI
7 12 (0.52%) Progress Chef
7 12 (0.52%) Terraform
8 10 (0.43%) Autotask
8 10 (0.43%) Failover Clustering
8 10 (0.43%) Grafana
9 9 (0.39%) SCOM
10 8 (0.35%) Microsoft Data Protection Manager
10 8 (0.35%) SCDPM
Vendors
1 1,011 (43.90%) Microsoft
2 394 (17.11%) VMware
3 183 (7.95%) Cisco
4 160 (6.95%) Citrix
5 120 (5.21%) Veeam
6 93 (4.04%) Apple
7 89 (3.86%) HP
8 69 (3.00%) Oracle
9 68 (2.95%) Dell
10 63 (2.74%) Sophos
11 60 (2.61%) Google
12 49 (2.13%) Meraki
13 45 (1.95%) IBM
14 32 (1.39%) Draytek
14 32 (1.39%) Fortinet
15 29 (1.26%) SAP
16 28 (1.22%) ConnectWise
17 26 (1.13%) Aruba
17 26 (1.13%) Salesforce
17 26 (1.13%) Splunk