SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 124 116 114
Rank change year-on-year -8 -2 +26
Permanent jobs citing SLA 1,624 1,667 2,211
As % of all permanent jobs advertised in the UK excluding London 2.14% 2.95% 2.99%
As % of the Quality Assurance & Compliance category 16.60% 14.81% 17.31%
Number of salaries quoted 1,273 1,046 1,502
10th Percentile £23,500 £25,000 £21,500
25th Percentile £24,807 £28,750 £26,000
Median annual salary (50th Percentile) £30,000 £39,475 £34,427
Median % change year-on-year -24.00% +14.66% -8.19%
75th Percentile £46,030 £52,500 £47,500
90th Percentile £59,180 £66,250 £60,000
UK median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,782 11,254 12,775
As % of all permanent jobs advertised in the UK excluding London 12.88% 19.90% 17.27%
Number of salaries quoted 6,364 4,460 7,033
10th Percentile £25,000 £28,500 £27,000
25th Percentile £32,500 £38,220 £36,000
Median annual salary (50th Percentile) £47,500 £50,000 £48,000
Median % change year-on-year -5.00% +4.17% +1.05%
75th Percentile £62,500 £66,250 £62,827
90th Percentile £76,250 £79,750 £77,500
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.76%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 1 June 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -3 497 £31,000 -21.47% 81
North of England -10 374 £29,500 -21.33% 89
Midlands -1 275 £28,500 -17.39% 66
West Midlands -5 188 £28,119 -25.02% 46
South West -9 164 £37,500 +0.22% 33
North West -10 164 £28,500 -36.67% 49
East of England -41 141 £32,500 -40.91% 48
Yorkshire -4 137 £37,500 +15.38% 25
Scotland -37 101 £24,811 -37.97% 19
East Midlands -5 87 £28,500 -13.64% 20
North East +23 73 £24,960 -30.67% 15
Wales +19 69 £26,500 -17.19% 13
Northern Ireland +12 7 £28,000 -37.78% 15
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 157 (9.67%) Microsoft Exchange
2 70 (4.31%) WebLogic
3 69 (4.25%) SharePoint
4 44 (2.71%) Oracle Service Bus
5 30 (1.85%) Apache Spark
6 6 (0.37%) Confluence
7 5 (0.31%) CMS
7 5 (0.31%) IIS
8 3 (0.18%) IBM Notes
9 2 (0.12%) Exchange Server 2013
10 1 (0.062%) Apache
10 1 (0.062%) Exchange Server 2007
10 1 (0.062%) OpenEdge
10 1 (0.062%) OpenStack
10 1 (0.062%) WebSphere
Applications
1 284 (17.49%) Microsoft Office
2 111 (6.83%) Microsoft Excel
3 51 (3.14%) MS Visio
4 23 (1.42%) Microsoft PowerPoint
5 11 (0.68%) Spreadsheet
6 6 (0.37%) Microsoft Project
7 2 (0.12%) Trello
8 1 (0.062%) Adobe Creative Suite
Business Applications
1 46 (2.83%) Remedy ITSM
2 42 (2.59%) Salesforce CRM
3 18 (1.11%) SAP S/4HANA
4 17 (1.05%) SAP Oil and Gas
5 13 (0.80%) Infor SunSystems
5 13 (0.80%) iTrent
6 3 (0.18%) Dynamics CRM
7 2 (0.12%) assyst
7 2 (0.12%) Oracle ERP
8 1 (0.062%) Cognos Business Intelligence
8 1 (0.062%) Dynamics NAV
8 1 (0.062%) Maximo
8 1 (0.062%) Sage 200
8 1 (0.062%) Sage 50
8 1 (0.062%) SAP ERP
8 1 (0.062%) SAP PP
8 1 (0.062%) SAP SD
8 1 (0.062%) SAP WM
8 1 (0.062%) Unit4 Business World
Cloud Services
1 408 (25.12%) Microsoft 365
2 243 (14.96%) Azure
3 109 (6.71%) AWS
4 65 (4.00%) SaaS
5 49 (3.02%) Entra ID
6 24 (1.48%) Mimecast
7 21 (1.29%) Cloud Computing
8 18 (1.11%) OneDrive
9 16 (0.99%) Dynamics 365
9 16 (0.99%) Power Platform
10 14 (0.86%) GCP
11 9 (0.55%) Google Workspace
12 7 (0.43%) Azure DevOps
12 7 (0.43%) IaaS
13 5 (0.31%) Amazon SQS
13 5 (0.31%) PaaS
14 4 (0.25%) Amazon CloudWatch
14 4 (0.25%) Azure Storage
14 4 (0.25%) GitHub
15 3 (0.18%) GitHub Actions
Communications & Networking
1 140 (8.62%) Firewall
2 100 (6.16%) DNS
3 91 (5.60%) LAN
4 90 (5.54%) DHCP
5 89 (5.48%) Wi-Fi
6 80 (4.93%) VPN
6 80 (4.93%) WAN
7 71 (4.37%) TCP/IP
8 51 (3.14%) Internet
8 51 (3.14%) SAN
9 46 (2.83%) Wireless
10 32 (1.97%) VoIP
11 19 (1.17%) Broadband
11 19 (1.17%) Network Security
11 19 (1.17%) WLAN
12 16 (0.99%) DSL
13 15 (0.92%) VLAN
14 14 (0.86%) SD-WAN
15 13 (0.80%) Remote Desktop
16 12 (0.74%) MPLS
Database & Business Intelligence
1 49 (3.02%) Oracle Database
2 44 (2.71%) Oracle Database 10g
2 44 (2.71%) Oracle Database 11g
2 44 (2.71%) VLDB
3 37 (2.28%) SQL Server
4 32 (1.97%) Amazon RDS
5 30 (1.85%) Big Data
6 26 (1.60%) Elasticsearch
7 25 (1.54%) DB2
8 18 (1.11%) MongoDB
8 18 (1.11%) Tableau
9 16 (0.99%) Data Lake
10 15 (0.92%) MySQL
11 14 (0.86%) Apache Hive
11 14 (0.86%) Hadoop
11 14 (0.86%) Impala
12 13 (0.80%) BusinessObjects
13 7 (0.43%) Power BI
14 6 (0.37%) RDBMS
14 6 (0.37%) Relational Database
Development Applications
1 36 (2.22%) JIRA
2 5 (0.31%) Octopus Deploy
2 5 (0.31%) TeamCity
3 2 (0.12%) CircleCI
3 2 (0.12%) GitLab
3 2 (0.12%) Jenkins
4 1 (0.062%) Git
4 1 (0.062%) git-flow
4 1 (0.062%) MSI
4 1 (0.062%) Oracle Forms
General
1 772 (47.54%) Social Skills
2 274 (16.87%) Finance
3 267 (16.44%) Analytical Skills
4 142 (8.74%) Law
5 129 (7.94%) Retail
6 125 (7.70%) Organisational Skills
7 96 (5.91%) Billing
8 91 (5.60%) Inclusion and Diversity
9 78 (4.80%) Telecoms
10 60 (3.69%) Legal
11 48 (2.96%) Banking
12 42 (2.59%) Public Sector
13 40 (2.46%) Manufacturing
14 37 (2.28%) Presentation Skills
15 35 (2.16%) Marketing
16 27 (1.66%) Police
17 24 (1.48%) Private Banking
18 22 (1.35%) Documentation Skills
18 22 (1.35%) Fire and Rescue
19 18 (1.11%) Financial Institution
Job Titles
1 312 (19.21%) Analyst
2 198 (12.19%) Support Engineer
3 163 (10.04%) IT Support
4 161 (9.91%) Support Analyst
5 131 (8.07%) Service Manager
6 116 (7.14%) Senior
7 113 (6.96%) Applications Support
7 113 (6.96%) Lead
8 94 (5.79%) Service Analyst
8 94 (5.79%) Service Desk Analyst
9 91 (5.60%) IT Engineer
10 83 (5.11%) Applications Support Analyst
11 76 (4.68%) Infrastructure Engineer
11 76 (4.68%) Team Leader
12 65 (4.00%) IT Support Engineer
13 64 (3.94%) IT Manager
14 61 (3.76%) Service Delivery Manager
15 60 (3.69%) Delivery Manager
16 59 (3.63%) IT Technician
17 56 (3.45%) 1st Line Support
Libraries, Frameworks & Software Standards
1 50 (3.08%) Spring
2 27 (1.66%) AngularJS
2 27 (1.66%) React
3 26 (1.60%) J2EE
3 26 (1.60%) Java EE
3 26 (1.60%) RESTful
4 24 (1.48%) Spring Boot
5 18 (1.11%) .NET
6 16 (0.99%) Kafka
7 7 (0.43%) HTML
8 6 (0.37%) OLE
9 5 (0.31%) CSS
9 5 (0.31%) NETCONF
10 4 (0.25%) .NET Framework
10 4 (0.25%) 802.1X
10 4 (0.25%) Elastic Stack
11 3 (0.18%) EDI
11 3 (0.18%) Node.js
11 3 (0.18%) RabbitMQ
12 2 (0.12%) LDAP
Miscellaneous
1 191 (11.76%) Self-Motivation
2 128 (7.88%) Driving Licence
3 98 (6.03%) Video Conferencing
4 90 (5.54%) Digital Signage
5 89 (5.48%) Video\Live Streaming
6 88 (5.42%) Management Information System
7 63 (3.88%) Public Cloud
8 56 (3.45%) Cloud Native
9 48 (2.96%) Data Centre
10 33 (2.03%) EPoS
11 29 (1.79%) Product Ownership
12 28 (1.72%) Onboarding
13 26 (1.60%) Clustering
14 18 (1.11%) IoT
14 18 (1.11%) Replication
14 18 (1.11%) Team-Oriented Environment
15 12 (0.74%) PKI
16 10 (0.62%) CMDB
16 10 (0.62%) Mobile App
16 10 (0.62%) Operational Technology
Operating Systems
1 462 (28.45%) Windows
2 225 (13.85%) Windows Server
3 119 (7.33%) Windows 10
4 115 (7.08%) Linux
5 79 (4.86%) Unix
6 53 (3.26%) Windows Server 2019
7 47 (2.89%) Windows Server 2016
8 46 (2.83%) Windows Server 2012
9 44 (2.71%) Solaris
10 36 (2.22%) Apple iOS
11 28 (1.72%) Android
12 14 (0.86%) AIX
13 13 (0.80%) Windows 7
14 8 (0.49%) Ubuntu
15 7 (0.43%) Windows Server 2008
16 6 (0.37%) Windows 8
17 5 (0.31%) Mac OS
17 5 (0.31%) Red Hat Enterprise Linux
18 4 (0.25%) Debian
19 3 (0.18%) Windows Server 2003
Processes & Methodologies
1 596 (36.70%) Customer Service
2 444 (27.34%) ITIL
3 436 (26.85%) Problem-Solving
4 250 (15.39%) Service Delivery
5 219 (13.49%) Service Management
6 190 (11.70%) Incident Management
7 144 (8.87%) Continuous Improvement
8 138 (8.50%) Infrastructure Engineering
9 122 (7.51%) Time Management
10 117 (7.20%) ITSM
11 113 (6.96%) Agile
11 113 (6.96%) Presales
12 110 (6.77%) Asset Management
13 107 (6.59%) Logistics
14 106 (6.53%) Decision-Making
15 98 (6.03%) Change Management
16 96 (5.91%) Mentoring
17 95 (5.85%) CRM
18 93 (5.73%) Preventative Maintenance
19 91 (5.60%) Cybersecurity
Programming Languages
1 165 (10.16%) SQL
2 77 (4.74%) Java
3 62 (3.82%) PL/SQL
4 47 (2.89%) Python
5 44 (2.71%) PowerShell
6 30 (1.85%) Scala
7 26 (1.60%) Shell Script
8 18 (1.11%) C#
9 14 (0.86%) JavaScript
10 12 (0.74%) ActionScript
10 12 (0.74%) VB
11 10 (0.62%) Bash
12 2 (0.12%) PHP
13 1 (0.062%) C
13 1 (0.062%) Embedded C
13 1 (0.062%) Perl
13 1 (0.062%) Progress 4GL
13 1 (0.062%) VB.NET
13 1 (0.062%) VBScript
Qualifications
1 223 (13.73%) Security Cleared
2 196 (12.07%) Degree
3 130 (8.00%) SC Cleared
4 66 (4.06%) Microsoft Certification
5 62 (3.82%) BPSS Clearance
6 49 (3.02%) Cisco Certification
7 47 (2.89%) CCNA
7 47 (2.89%) ITIL Certification
8 31 (1.91%) MCP
9 28 (1.72%) DV Cleared
10 27 (1.66%) A+ Certification
10 27 (1.66%) CCNP
11 24 (1.48%) Azure Certification
12 20 (1.23%) DBS Check
13 17 (1.05%) HND
13 17 (1.05%) ITIL Foundation Certificate
14 15 (0.92%) Network+ Certification
15 14 (0.86%) Computer Science Degree
16 12 (0.74%) APMP
17 11 (0.68%) HNC
Quality Assurance & Compliance
1 43 (2.65%) PCI DSS
2 42 (2.59%) GDPR
3 40 (2.46%) ISO/IEC 27001
4 25 (1.54%) Cyber Essentials
5 19 (1.17%) QA
6 16 (0.99%) PMO
7 15 (0.92%) ISO 9001
8 12 (0.74%) Accessibility
9 9 (0.55%) Data Quality
10 6 (0.37%) HIPAA
11 5 (0.31%) NIST
12 2 (0.12%) COBIT
12 2 (0.12%) Cyber Essentials PLUS
12 2 (0.12%) Disclosure Scotland
12 2 (0.12%) GRC
12 2 (0.12%) ISO/IEC 20000
13 1 (0.062%) ISO 14001
13 1 (0.062%) ISO 22301
13 1 (0.062%) NEBOSH
13 1 (0.062%) Sarbanes-Oxley
System Software
1 359 (22.11%) Active Directory
2 98 (6.03%) VMware Infrastructure
3 70 (4.31%) Hyper-V
4 44 (2.71%) Oracle RAC
5 38 (2.34%) KVM
6 33 (2.03%) Firmware
7 22 (1.35%) vSphere
8 16 (0.99%) VMware ESXi
8 16 (0.99%) XenApp
9 12 (0.74%) OpenSSH
10 11 (0.68%) Virtual Desktop
11 5 (0.31%) Virtual Machines
12 4 (0.25%) Docker
12 4 (0.25%) VMware Workstation
12 4 (0.25%) XenDesktop
13 2 (0.12%) Virtual Servers
14 1 (0.062%) Lustre
14 1 (0.062%) NFS
14 1 (0.062%) Slurm Workload Manager
Systems Management
1 88 (5.42%) Microsoft Intune
2 50 (3.08%) SCCM
3 45 (2.77%) Oracle RMAN
4 44 (2.71%) Data Guard
5 26 (1.60%) OpenSSO
5 26 (1.60%) Single Sign-On
6 20 (1.23%) vCenter Server
7 19 (1.17%) Kubernetes
8 18 (1.11%) WSUS
9 13 (0.80%) NetBackup
10 12 (0.74%) Backup Exec
10 12 (0.74%) IBM BigFix
10 12 (0.74%) PowerCLI
11 10 (0.62%) Terraform
12 6 (0.37%) Active Directory Federation Services
13 5 (0.31%) Jamf Pro
13 5 (0.31%) SCOM
13 5 (0.31%) Systems Management Server (SMS)
14 4 (0.25%) Cacti
14 4 (0.25%) Grafana
Vendors
1 578 (35.59%) Microsoft
2 171 (10.53%) VMware
3 107 (6.59%) Oracle
4 100 (6.16%) Cisco
5 98 (6.03%) Dell
6 85 (5.23%) SAP
7 73 (4.50%) Remedy
7 73 (4.50%) ServiceNow
8 68 (4.19%) Citrix
9 65 (4.00%) HP
10 52 (3.20%) IBM
11 49 (3.02%) Sun
12 48 (2.96%) Apple
13 46 (2.83%) Salesforce
14 39 (2.40%) NetApp
15 32 (1.97%) Veeam
16 28 (1.72%) Sophos
17 27 (1.66%) Meraki
18 20 (1.23%) ConnectWise
19 17 (1.05%) Cognos