IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 65 114 181
Rank change year-on-year +49 +67 -11
Permanent jobs requiring an IT Support 2,698 1,724 1,585
As % of all permanent jobs advertised in the UK excluding London 3.55% 3.05% 2.14%
As % of the Job Titles category 3.74% 3.43% 2.24%
Number of salaries quoted 2,387 867 1,385
10th Percentile £21,000 £22,500 £19,500
25th Percentile £24,250 £25,500 £22,750
Median annual salary (50th Percentile) £28,000 £29,000 £27,500
Median % change year-on-year -3.45% +5.45% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,000 £41,470 £42,500
UK median annual salary £28,808 £31,000 £29,000
% change year-on-year -7.07% +6.90% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 72,166 50,263 70,760
% of permanent jobs with a recognized job title 94.99% 88.90% 95.67%
Number of salaries quoted 50,782 29,433 42,686
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,244
Median % change year-on-year -6.54% +6.48% +5.78%
75th Percentile £63,750 £68,750 £67,000
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 1 June 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +79 672 £29,500 -0.72% 100
North of England +60 613 £28,000 +0.90% 127
Midlands +82 528 £27,000 -1.82% 81
East of England +39 388 £27,500 -4.35% 50
South West -19 318 £28,000 -6.67% 63
West Midlands +64 284 £27,500 - 34
North West +17 281 £27,750 +8.82% 66
Yorkshire +88 253 £27,500 -4.35% 42
East Midlands +56 234 £26,250 -4.55% 47
Scotland -99 103 £27,500 -3.51% 21
North East +34 79 £32,500 -5.80% 22
Wales +51 71 £27,500 -8.33% 9
Northern Ireland +19 6 £30,000 -11.11% 4
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 June 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,277 (47.33%) Windows
2 1,224 (45.37%) Microsoft 365
3 1,221 (45.26%) Microsoft
4 934 (34.62%) Active Directory
5 856 (31.73%) Social Skills
6 706 (26.17%) Customer Service
7 612 (22.68%) Azure
8 578 (21.42%) Windows Server
9 563 (20.87%) Problem-Solving
10 416 (15.42%) Microsoft Office
11 403 (14.94%) Windows 10
12 398 (14.75%) Firewall
13 375 (13.90%) Microsoft Exchange
14 342 (12.68%) ITIL
15 304 (11.27%) VMware
16 260 (9.64%) Driving Licence
17 247 (9.15%) SharePoint
18 238 (8.82%) Entra ID
19 228 (8.45%) Hyper-V
20 221 (8.19%) DNS
21 208 (7.71%) VMware Infrastructure
22 188 (6.97%) Degree
22 188 (6.97%) Microsoft Intune
22 188 (6.97%) DHCP
23 163 (6.04%) Linux
23 163 (6.04%) SLA
24 156 (5.78%) Cybersecurity
25 153 (5.67%) SQL
26 150 (5.56%) Microsoft Certification
27 146 (5.41%) Wireless

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 375 (13.90%) Microsoft Exchange
2 247 (9.15%) SharePoint
3 23 (0.85%) Exchange Server 2013
4 20 (0.74%) Skype for Business
5 15 (0.56%) Confluence
5 15 (0.56%) Exchange Server 2010
6 13 (0.48%) Exchange Server 2007
6 13 (0.48%) IIS
7 7 (0.26%) OpenStack
8 6 (0.22%) Exchange Server 2000
9 3 (0.11%) Jupyter
9 3 (0.11%) WordPress
10 2 (0.074%) Apache
10 2 (0.074%) Blackberry Enterprise Server
10 2 (0.074%) Exchange Server 2003
10 2 (0.074%) Resin
11 1 (0.037%) CMS
11 1 (0.037%) Site Server
11 1 (0.037%) Tomcat
Applications
1 416 (15.42%) Microsoft Office
2 68 (2.52%) Microsoft Excel
3 9 (0.33%) Spreadsheet
4 6 (0.22%) Microsoft PowerPoint
5 4 (0.15%) Microsoft Project
6 3 (0.11%) Final Cut Pro
6 3 (0.11%) Pro Tools
7 1 (0.037%) PrintSoft PReS
Business Applications
1 9 (0.33%) Dynamics CRM
2 5 (0.19%) Dynamics GP
2 5 (0.19%) Sage X3
3 3 (0.11%) Dynamics NAV
4 2 (0.074%) Epicor Tropos
4 2 (0.074%) Misys Midas
4 2 (0.074%) Oracle Receivables
4 2 (0.074%) Sage 200
5 1 (0.037%) Dynamics AX
5 1 (0.037%) Sage 300 ERP
Cloud Services
1 1,224 (45.37%) Microsoft 365
2 612 (22.68%) Azure
3 238 (8.82%) Entra ID
4 77 (2.85%) AWS
5 61 (2.26%) OneDrive
6 53 (1.96%) Google Workspace
7 25 (0.93%) Mimecast
8 18 (0.67%) Power Platform
9 17 (0.63%) WhatsApp
10 13 (0.48%) Dynamics 365
11 11 (0.41%) Cloud Computing
12 10 (0.37%) Power Automate
13 8 (0.30%) SaaS
14 7 (0.26%) Nutanix
15 6 (0.22%) PowerApps
16 5 (0.19%) ChatGPT
16 5 (0.19%) DigitalOcean
16 5 (0.19%) iTunes
16 5 (0.19%) Serverless
17 4 (0.15%) Slack
Communications & Networking
1 398 (14.75%) Firewall
2 221 (8.19%) DNS
3 188 (6.97%) DHCP
4 146 (5.41%) Wireless
5 138 (5.11%) VPN
6 135 (5.00%) Wi-Fi
7 125 (4.63%) LAN
8 122 (4.52%) TCP/IP
9 114 (4.23%) WAN
10 105 (3.89%) VoIP
11 86 (3.19%) VLAN
12 72 (2.67%) Internet
13 64 (2.37%) SAN
14 47 (1.74%) Network Security
15 36 (1.33%) Remote Desktop
16 23 (0.85%) Broadband
17 20 (0.74%) Skype
18 19 (0.70%) NAS
19 16 (0.59%) SD-WAN
19 16 (0.59%) Unified Communications
Database & Business Intelligence
1 115 (4.26%) SQL Server
2 34 (1.26%) Amazon RDS
3 22 (0.82%) MySQL
4 11 (0.41%) Power BI
5 8 (0.30%) MariaDB
6 6 (0.22%) PostgreSQL
7 5 (0.19%) DB2
7 5 (0.19%) SQL Server Reporting Services
8 3 (0.11%) Crystal Reports
8 3 (0.11%) Metabase
9 2 (0.074%) Oracle Reports
10 1 (0.037%) Amazon QuickSight
10 1 (0.037%) Oracle Database
10 1 (0.037%) SQL Server Integration Services
10 1 (0.037%) Tableau
Development Applications
1 34 (1.26%) JIRA
2 3 (0.11%) Visual Studio Code
3 2 (0.074%) Hudson
3 2 (0.074%) Visual Studio
4 1 (0.037%) Jenkins
General
1 856 (31.73%) Social Skills
2 139 (5.15%) Finance
3 114 (4.23%) Manufacturing
4 108 (4.00%) Analytical Skills
5 98 (3.63%) Organisational Skills
6 85 (3.15%) Law
7 76 (2.82%) Legal
8 73 (2.71%) Telecoms
9 63 (2.34%) Inclusion and Diversity
10 61 (2.26%) Retail
11 33 (1.22%) Advertising
11 33 (1.22%) Marketing
12 30 (1.11%) Public Sector
13 24 (0.89%) Documentation Skills
14 22 (0.82%) Automotive
15 21 (0.78%) Games
16 20 (0.74%) German Language
17 13 (0.48%) Back Office
18 11 (0.41%) Local Government
19 8 (0.30%) French Language
Libraries, Frameworks & Software Standards
1 10 (0.37%) HTML
2 6 (0.22%) .NET
2 6 (0.22%) CSS
2 6 (0.22%) OLE
3 5 (0.19%) Kafka
4 4 (0.15%) Cocoa
4 4 (0.15%) EDI
5 3 (0.11%) LAMP
5 3 (0.11%) React
6 2 (0.074%) RESTful
6 2 (0.074%) SOAP
6 2 (0.074%) Software Packaging
6 2 (0.074%) V-Ray
6 2 (0.074%) X-Windows
7 1 (0.037%) LDAP
7 1 (0.037%) RESTEasy
Miscellaneous
1 260 (9.64%) Driving Licence
2 138 (5.11%) Self-Motivation
3 75 (2.78%) Management Information System
4 45 (1.67%) Data Centre
5 44 (1.63%) Onboarding
6 41 (1.52%) Replication
7 32 (1.19%) CCTV
8 26 (0.96%) Enterprise Storage
9 23 (0.85%) Video Conferencing
10 22 (0.82%) EPoS
10 22 (0.82%) Fat Client
10 22 (0.82%) Thin Client
11 21 (0.78%) iPad
12 19 (0.70%) Smartphone
13 12 (0.44%) Client/Server
13 12 (0.44%) Educational Technology
14 11 (0.41%) Public Cloud
15 10 (0.37%) iPhone
15 10 (0.37%) Life Science
15 10 (0.37%) Social Media
Operating Systems
1 1,277 (47.33%) Windows
2 578 (21.42%) Windows Server
3 403 (14.94%) Windows 10
4 163 (6.04%) Linux
5 109 (4.04%) Windows Server 2016
6 102 (3.78%) Android
7 99 (3.67%) Apple iOS
8 92 (3.41%) Mac OS
8 92 (3.41%) Windows Server 2019
9 66 (2.45%) Windows Server 2012
10 49 (1.82%) Windows 7
11 25 (0.93%) Windows Server 2008
12 22 (0.82%) Windows 8
13 16 (0.59%) Mac OS X
14 15 (0.56%) Unix
15 9 (0.33%) Red Hat Enterprise Linux
16 7 (0.26%) CentOS
17 5 (0.19%) Debian
17 5 (0.19%) Ubuntu
17 5 (0.19%) Windows Server 2003
Processes & Methodologies
1 706 (26.17%) Customer Service
2 563 (20.87%) Problem-Solving
3 342 (12.68%) ITIL
4 156 (5.78%) Cybersecurity
5 135 (5.00%) Service Delivery
6 109 (4.04%) Service Management
7 105 (3.89%) Time Management
8 97 (3.60%) ITSM
9 94 (3.48%) Incident Management
10 83 (3.08%) Agile
11 82 (3.04%) Infrastructure Engineering
12 81 (3.00%) Continuous Improvement
13 80 (2.97%) Change Management
14 79 (2.93%) Project Delivery
15 72 (2.67%) Mathematics
16 66 (2.45%) Asset Management
17 61 (2.26%) Project Management
18 52 (1.93%) CRM
19 50 (1.85%) ERP
20 48 (1.78%) Disaster Recovery
Programming Languages
1 153 (5.67%) SQL
2 73 (2.71%) PowerShell
3 13 (0.48%) PHP
4 11 (0.41%) Java
5 7 (0.26%) Python
6 5 (0.19%) Bash
6 5 (0.19%) VB
7 4 (0.15%) C#
7 4 (0.15%) JavaScript
8 1 (0.037%) C
8 1 (0.037%) COBOL
8 1 (0.037%) Perl
8 1 (0.037%) T-SQL
8 1 (0.037%) VBA
8 1 (0.037%) VBScript
Qualifications
1 188 (6.97%) Degree
2 150 (5.56%) Microsoft Certification
3 82 (3.04%) DBS Check
4 65 (2.41%) A+ Certification
5 50 (1.85%) CCNA
5 50 (1.85%) Cisco Certification
6 45 (1.67%) Security Cleared
7 39 (1.45%) MCSE
8 38 (1.41%) MCP
8 38 (1.41%) Network+ Certification
9 30 (1.11%) Azure Certification
10 25 (0.93%) SC Cleared
11 20 (0.74%) Computer Science Degree
12 18 (0.67%) MCSA
13 17 (0.63%) DV Cleared
13 17 (0.63%) ITIL Certification
14 16 (0.59%) ITIL Foundation Certificate
15 12 (0.44%) MCITP
16 10 (0.37%) CompTIA Security+
17 8 (0.30%) NVQ Level 3
Quality Assurance & Compliance
1 163 (6.04%) SLA
2 46 (1.70%) GDPR
3 29 (1.07%) QA
4 26 (0.96%) Cyber Essentials
5 24 (0.89%) ISO/IEC 27001
6 7 (0.26%) Cyber Essentials PLUS
7 6 (0.22%) Accessibility
8 5 (0.19%) PCI DSS
9 3 (0.11%) NIST
10 2 (0.074%) ISO 9001
10 2 (0.074%) PMO
10 2 (0.074%) Sarbanes-Oxley
11 1 (0.037%) ISO 14001
11 1 (0.037%) ISO/IEC 20000
System Software
1 934 (34.62%) Active Directory
2 228 (8.45%) Hyper-V
3 208 (7.71%) VMware Infrastructure
4 43 (1.59%) Virtual Desktop
5 35 (1.30%) VMware ESXi
6 26 (0.96%) Virtual Machines
7 17 (0.63%) vSphere
8 16 (0.59%) Docker
9 7 (0.26%) Virtual Servers
10 4 (0.15%) Citrix Hypervisor
10 4 (0.15%) Terminal Services
11 3 (0.11%) Firmware
11 3 (0.11%) pfSense
12 2 (0.074%) BitLocker
12 2 (0.074%) Terminal Server
12 2 (0.074%) VMware Server
12 2 (0.074%) VMware Workstation
13 1 (0.037%) NFS
13 1 (0.037%) XenApp
Systems Management
1 188 (6.97%) Microsoft Intune
2 82 (3.04%) SCCM
3 13 (0.48%) Cisco CUCM
3 13 (0.48%) Kubernetes
3 13 (0.48%) ServiceCenter
4 12 (0.44%) Jamf Pro
5 10 (0.37%) Autotask
5 10 (0.37%) WSUS
6 8 (0.30%) FortiGate
7 7 (0.26%) Ansible
8 6 (0.22%) Opsgenie
9 5 (0.19%) Systems Management Server (SMS)
10 4 (0.15%) AirWatch
10 4 (0.15%) WhatsUp Gold
11 3 (0.11%) Backup Exec
11 3 (0.11%) Microsoft Data Protection Manager
11 3 (0.11%) NetCrunch
11 3 (0.11%) PaperCut
11 3 (0.11%) SCDPM
12 2 (0.074%) vCenter Server
Vendors
1 1,221 (45.26%) Microsoft
2 304 (11.27%) VMware
3 129 (4.78%) Cisco
4 127 (4.71%) Apple
5 114 (4.23%) Citrix
6 99 (3.67%) Veeam
7 82 (3.04%) Google
8 57 (2.11%) Sophos
9 46 (1.70%) HP
10 42 (1.56%) Meraki
11 30 (1.11%) Draytek
12 25 (0.93%) Aruba
12 25 (0.93%) ConnectWise
12 25 (0.93%) Dell
13 24 (0.89%) Barracuda Networks
14 23 (0.85%) Sage
15 21 (0.78%) Palo Alto
16 18 (0.67%) Fortinet
17 16 (0.59%) Ubiquiti
18 15 (0.56%) ESET