SLA Jobs in the North West

Service Level Agreement (SLA)
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 147 137 104
Rank change year-on-year -10 -33 +40
Permanent jobs citing SLA 164 187 305
As % of all permanent jobs advertised in the North West 1.54% 2.53% 3.17%
As % of the Quality Assurance & Compliance category 12.76% 11.74% 18.56%
Number of salaries quoted 140 108 227
10th Percentile £23,500 £25,000 £21,250
25th Percentile £25,000 £30,938 £25,125
Median annual salary (50th Percentile) £28,500 £45,000 £32,500
Median % change year-on-year -36.67% +38.46% -30.85%
75th Percentile £50,625 £52,813 £43,750
90th Percentile £70,000 £63,750 £60,000
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
North West

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 1,285 1,593 1,643
As % of all permanent jobs advertised in the North West 12.04% 21.55% 17.07%
Number of salaries quoted 901 487 890
10th Percentile £25,750 £29,000 £26,250
25th Percentile £32,500 £38,750 £35,563
Median annual salary (50th Percentile) £47,500 £50,000 £50,000
Median % change year-on-year -5.00% - +5.26%
75th Percentile £65,000 £65,000 £63,750
90th Percentile £85,000 £76,000 £77,500
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the North West

Job postings citing SLA as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for SLA in the North West

SLA
Salary Trend in the North West

3-month moving average salary quoted in jobs citing SLA in the North West.

Salary trend for SLA in the North West

SLA
Salary Histogram in the North West

Salary distribution for jobs citing SLA in the North West over the 6 months to 1 June 2024.

Salary histogram for SLA in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North West region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +6 67 £29,500 -41.00% 28
Cheshire -15 38 £28,500 -12.31% 10
Merseyside +9 31 £29,000 -27.50% 5
Lancashire -19 17 £28,750 -42.50% 7
Cumbria -19 10 £70,000 +55.56% 1
SLA
England

SLA
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.32%) Microsoft Exchange
2 7 (4.27%) SharePoint
3 1 (0.61%) Apache
3 1 (0.61%) IIS
3 1 (0.61%) OpenStack
3 1 (0.61%) WebSphere
Applications
1 35 (21.34%) Microsoft Office
2 3 (1.83%) Microsoft Excel
3 1 (0.61%) Spreadsheet
Business Applications
1 13 (7.93%) Infor SunSystems
1 13 (7.93%) iTrent
2 1 (0.61%) SAP ERP
2 1 (0.61%) SAP PP
Cloud Services
1 40 (24.39%) Microsoft 365
2 26 (15.85%) Azure
3 5 (3.05%) IaaS
3 5 (3.05%) PaaS
4 3 (1.83%) AWS
4 3 (1.83%) Cloud Computing
4 3 (1.83%) Entra ID
4 3 (1.83%) GCP
4 3 (1.83%) SaaS
5 2 (1.22%) Power Platform
6 1 (0.61%) Azure DevOps
6 1 (0.61%) GitHub
6 1 (0.61%) GitHub Actions
6 1 (0.61%) Mimecast
6 1 (0.61%) OneDrive
6 1 (0.61%) OpenShift
6 1 (0.61%) Power Automate
Communications & Networking
1 24 (14.63%) Firewall
2 18 (10.98%) Wi-Fi
3 15 (9.15%) WAN
4 14 (8.54%) LAN
5 10 (6.10%) DNS
6 9 (5.49%) TCP/IP
7 8 (4.88%) VPN
8 7 (4.27%) DHCP
8 7 (4.27%) SD-WAN
9 6 (3.66%) Broadband
10 5 (3.05%) Internet
10 5 (3.05%) SSL
10 5 (3.05%) Wireless
11 2 (1.22%) Network Security
11 2 (1.22%) VLAN
11 2 (1.22%) VoIP
12 1 (0.61%) InfiniBand
12 1 (0.61%) Intranet
12 1 (0.61%) Intrusion Detection
12 1 (0.61%) SAN
Database & Business Intelligence
1 13 (7.93%) BusinessObjects
2 5 (3.05%) Azure SQL Database
3 1 (0.61%) Crystal Reports
3 1 (0.61%) Power BI
Development Applications
1 2 (1.22%) JIRA
2 1 (0.61%) Git
2 1 (0.61%) git-flow
General
1 89 (54.27%) Social Skills
2 29 (17.68%) Analytical Skills
2 29 (17.68%) Finance
3 26 (15.85%) Retail
4 21 (12.80%) Organisational Skills
5 15 (9.15%) Legal
6 12 (7.32%) Law
7 10 (6.10%) Telecoms
8 7 (4.27%) Public Sector
9 6 (3.66%) Manufacturing
10 4 (2.44%) Local Government
11 3 (1.83%) Military
12 2 (1.22%) Inclusion and Diversity
12 2 (1.22%) Marketing
13 1 (0.61%) Automotive
13 1 (0.61%) Games
13 1 (0.61%) Pharmaceutical
13 1 (0.61%) Presentation Skills
Job Titles
1 37 (22.56%) Analyst
2 19 (11.59%) Lead
3 17 (10.37%) IT Support
4 13 (7.93%) Financial Analyst
4 13 (7.93%) Service Analyst
4 13 (7.93%) Service Desk Analyst
4 13 (7.93%) Support Analyst
5 12 (7.32%) Senior
6 11 (6.71%) Field Engineer
6 11 (6.71%) IT Analyst
6 11 (6.71%) IT Manager
6 11 (6.71%) Team Leader
7 10 (6.10%) Finance Systems Analyst
7 10 (6.10%) Service Desk Engineer
7 10 (6.10%) Service Manager
7 10 (6.10%) Systems Analyst
8 9 (5.49%) Field Service Engineer
8 9 (5.49%) Head of IT
8 9 (5.49%) IT Technician
8 9 (5.49%) Support Technician
Libraries, Frameworks & Software Standards
1 3 (1.83%) AngularJS
1 3 (1.83%) Node.js
1 3 (1.83%) React
2 2 (1.22%) Web Services
3 1 (0.61%) .NET
3 1 (0.61%) Ajax
3 1 (0.61%) EDI
3 1 (0.61%) LDAP
3 1 (0.61%) XML
Miscellaneous
1 28 (17.07%) Driving Licence
2 18 (10.98%) Self-Motivation
3 17 (10.37%) Management Information System
4 8 (4.88%) EPoS
5 7 (4.27%) Video Conferencing
6 6 (3.66%) Greenfield Project
7 4 (2.44%) Educational Technology
7 4 (2.44%) Team-Oriented Environment
8 2 (1.22%) NHS
8 2 (1.22%) Renewable Energy
9 1 (0.61%) CMDB
9 1 (0.61%) iPhone
9 1 (0.61%) Life Science
9 1 (0.61%) Operational Technology
9 1 (0.61%) Product Ownership
9 1 (0.61%) Reinsurance
Operating Systems
1 43 (26.22%) Windows
2 19 (11.59%) Windows Server
3 8 (4.88%) Android
3 8 (4.88%) Windows 10
4 7 (4.27%) Linux
5 6 (3.66%) Apple iOS
6 5 (3.05%) Windows Server 2012
7 1 (0.61%) Unix
7 1 (0.61%) VMS
Processes & Methodologies
1 97 (59.15%) Customer Service
2 55 (33.54%) ITIL
3 45 (27.44%) Problem-Solving
4 31 (18.90%) Continuous Improvement
5 29 (17.68%) Time Management
6 20 (12.20%) Cybersecurity
6 20 (12.20%) Decision-Making
7 19 (11.59%) Release Management
7 19 (11.59%) Service Management
8 16 (9.76%) Cost Reduction
9 15 (9.15%) Business Intelligence
10 14 (8.54%) Change Management
10 14 (8.54%) Coaching
10 14 (8.54%) Information Security
10 14 (8.54%) Mentoring
11 13 (7.93%) Root Cause Analysis
11 13 (7.93%) Service Delivery
12 11 (6.71%) Asset Management
12 11 (6.71%) ITSM
12 11 (6.71%) Project Management
Programming Languages
1 7 (4.27%) SQL
2 4 (2.44%) Java
2 4 (2.44%) JavaScript
2 4 (2.44%) Python
3 1 (0.61%) C#
3 1 (0.61%) PowerShell
Qualifications
1 20 (12.20%) Security Cleared
2 15 (9.15%) BPSS Clearance
3 13 (7.93%) Degree
4 9 (5.49%) DBS Check
4 9 (5.49%) MCP
5 8 (4.88%) SC Cleared
6 6 (3.66%) ITIL Certification
7 4 (2.44%) Azure Certification
8 3 (1.83%) CCNA
8 3 (1.83%) CCNP
8 3 (1.83%) Cisco Certification
8 3 (1.83%) Microsoft Certification
8 3 (1.83%) Network+ Certification
9 2 (1.22%) ITIL Foundation Certificate
10 1 (0.61%) CISA
10 1 (0.61%) CISSP
10 1 (0.61%) HNC
10 1 (0.61%) HND
10 1 (0.61%) PMP
Quality Assurance & Compliance
1 9 (5.49%) Cyber Essentials
1 9 (5.49%) ISO/IEC 27001
2 8 (4.88%) PCI DSS
3 5 (3.05%) ISO 9001
4 3 (1.83%) GDPR
5 2 (1.22%) Disclosure Scotland
5 2 (1.22%) QA
6 1 (0.61%) Cyber Essentials PLUS
6 1 (0.61%) FISMA
6 1 (0.61%) HIPAA
6 1 (0.61%) HITRUST
6 1 (0.61%) NEBOSH
6 1 (0.61%) NIST
6 1 (0.61%) PMO
6 1 (0.61%) Sarbanes-Oxley
System Software
1 32 (19.51%) Active Directory
2 10 (6.10%) Hyper-V
3 9 (5.49%) VMware Infrastructure
4 8 (4.88%) Firmware
5 7 (4.27%) KVM
6 1 (0.61%) Docker
6 1 (0.61%) Lustre
6 1 (0.61%) Slurm Workload Manager
6 1 (0.61%) Virtual Machines
Systems Management
1 6 (3.66%) Microsoft Intune
2 5 (3.05%) Systems Management Server (SMS)
2 5 (3.05%) Terraform
3 1 (0.61%) Icinga
3 1 (0.61%) Kubernetes
3 1 (0.61%) Proxmox
Vendors
1 63 (38.41%) Microsoft
2 15 (9.15%) Dell
3 14 (8.54%) SAP
4 13 (7.93%) Infor
5 12 (7.32%) ServiceNow
6 10 (6.10%) VMware
7 9 (5.49%) IBM
8 8 (4.88%) HP
8 8 (4.88%) NetApp
8 8 (4.88%) Veeam
9 7 (4.27%) Apple
10 5 (3.05%) Cisco
10 5 (3.05%) Rapid7
11 4 (2.44%) Citrix
11 4 (2.44%) Salesforce
11 4 (2.44%) Sun
12 3 (1.83%) Fortinet
13 1 (0.61%) Atlassian
13 1 (0.61%) Avaya
13 1 (0.61%) Meraki