Service Management Jobs in the North West

Service Management
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 117 130 125
Rank change year-on-year +13 -5 +3
Permanent jobs citing Service Management 208 199 267
As % of all permanent jobs advertised in the North West 1.95% 2.69% 2.77%
As % of the Processes & Methodologies category 2.41% 2.82% 2.91%
Number of salaries quoted 146 90 212
10th Percentile £25,250 £25,004 £23,856
25th Percentile £32,000 £31,250 £30,363
Median annual salary (50th Percentile) £45,000 £47,700 £46,750
Median % change year-on-year -5.66% +2.03% -6.50%
75th Percentile £63,750 £60,000 £58,750
90th Percentile £68,359 £66,332 £70,000
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
North West

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,616 7,048 9,188
As % of all permanent jobs advertised in the North West 80.75% 95.36% 95.48%
Number of salaries quoted 6,399 3,818 5,301
10th Percentile £27,500 £31,250 £30,000
25th Percentile £37,500 £41,250 £38,947
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £81,500 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the North West

Job postings citing Service Management as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Management in the North West

Service Management
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Management in the North West.

Salary trend for Service Management in the North West

Service Management
Salary Histogram in the North West

Salary distribution for jobs citing Service Management in the North West over the 6 months to 1 June 2024.

Salary histogram for Service Management in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +25 122 £45,000 -7.06% 20
Lancashire -15 33 £41,774 +39.54% 6
Cheshire -8 28 £39,000 -29.09% 8
Merseyside +8 24 £26,000 -40.57% 4
Cumbria -19 1 - - 1
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.85%) Microsoft Exchange
2 4 (1.92%) SAS
3 3 (1.44%) SharePoint
4 2 (0.96%) Confluence
5 1 (0.48%) Apache
5 1 (0.48%) IIS
5 1 (0.48%) WebSphere
Applications
1 11 (5.29%) Microsoft Office
2 4 (1.92%) Microsoft Excel
2 4 (1.92%) Microsoft PowerPoint
3 2 (0.96%) MS Visio
Business Applications
1 7 (3.37%) Remedy ITSM
2 1 (0.48%) Dynamics GP
Cloud Services
1 44 (21.15%) Microsoft 365
2 37 (17.79%) Azure
3 20 (9.62%) AWS
4 16 (7.69%) Entra ID
5 6 (2.88%) Azure DevOps
5 6 (2.88%) Power Platform
6 4 (1.92%) Amazon CloudWatch
6 4 (1.92%) Amazon GuardDuty
6 4 (1.92%) AWS CloudTrail
6 4 (1.92%) Google Workspace
6 4 (1.92%) PowerApps
7 3 (1.44%) IaaS
7 3 (1.44%) PaaS
8 2 (0.96%) GCP
8 2 (0.96%) OpenShift
8 2 (0.96%) SaaS
9 1 (0.48%) Amazon EC2
9 1 (0.48%) AWS CloudFormation
9 1 (0.48%) Google Analytics
9 1 (0.48%) Virtual Private Cloud
Communications & Networking
1 6 (2.88%) Firewall
1 6 (2.88%) Wi-Fi
2 3 (1.44%) LAN
2 3 (1.44%) SSL
2 3 (1.44%) VPN
2 3 (1.44%) WAN
3 2 (0.96%) DHCP
3 2 (0.96%) DNS
3 2 (0.96%) Internet
4 1 (0.48%) HTTPS
4 1 (0.48%) Intrusion Detection
4 1 (0.48%) Skype
4 1 (0.48%) TCP/IP
4 1 (0.48%) Wireless
Database & Business Intelligence
1 10 (4.81%) MySQL
2 1 (0.48%) Data Hub
2 1 (0.48%) Relational Database
2 1 (0.48%) SQL Server
Development Applications
1 12 (5.77%) GitLab
2 7 (3.37%) Artifactory
3 2 (0.96%) IBM UrbanCode
3 2 (0.96%) JIRA
4 1 (0.48%) Git
General
1 85 (40.87%) Social Skills
2 51 (24.52%) Finance
3 45 (21.63%) Public Sector
4 25 (12.02%) Presentation Skills
5 22 (10.58%) Analytical Skills
6 20 (9.62%) Law
7 18 (8.65%) Inclusion and Diversity
8 16 (7.69%) Billing
9 14 (6.73%) Local Government
10 12 (5.77%) Legal
11 7 (3.37%) Influencing Skills
12 4 (1.92%) Military
12 4 (1.92%) Telecoms
13 3 (1.44%) Banking
13 3 (1.44%) Manufacturing
14 2 (0.96%) Organisational Skills
14 2 (0.96%) Retail
15 1 (0.48%) Advertising
15 1 (0.48%) Marketing
15 1 (0.48%) Pharmaceutical
Job Titles
1 31 (14.90%) Service Manager
2 27 (12.98%) IT Manager
3 26 (12.50%) Infrastructure Engineer
4 23 (11.06%) Analyst
5 22 (10.58%) Senior
6 17 (8.17%) IT Services Manager
6 17 (8.17%) IT Support
7 16 (7.69%) Head of Design
8 14 (6.73%) Architect
8 14 (6.73%) Audit Manager
8 14 (6.73%) IT Engineer
9 12 (5.77%) Service Analyst
10 11 (5.29%) Administrator
10 11 (5.29%) Cloud Engineer
10 11 (5.29%) Lead
11 10 (4.81%) Developer
11 10 (4.81%) Service Desk Analyst
11 10 (4.81%) ServiceNow Developer
11 10 (4.81%) Systems Administrator
11 10 (4.81%) Team Leader
Libraries, Frameworks & Software Standards
1 8 (3.85%) Web Services
2 7 (3.37%) AngularJS
3 6 (2.88%) CSS
3 6 (2.88%) HTML
3 6 (2.88%) Twitter Bootstrap
4 4 (1.92%) Ajax
4 4 (1.92%) XML
5 3 (1.44%) LDAP
6 2 (0.96%) CSS3
6 2 (0.96%) HTML5
6 2 (0.96%) SOAP
7 1 (0.48%) Middleware
7 1 (0.48%) React
7 1 (0.48%) RESTful
Miscellaneous
1 14 (6.73%) Housing Association
1 14 (6.73%) NHS
2 11 (5.29%) Management Information System
2 11 (5.29%) Self-Motivation
3 9 (4.33%) Public Cloud
4 8 (3.85%) CMDB
5 7 (3.37%) Hybrid Cloud
6 5 (2.40%) Cloud Native
7 4 (1.92%) Enterprise Software
7 4 (1.92%) Legacy Systems
7 4 (1.92%) Private Cloud
8 3 (1.44%) Data Centre
8 3 (1.44%) Mainframe
9 2 (0.96%) Driving Licence
9 2 (0.96%) Fat Client
9 2 (0.96%) Onboarding
9 2 (0.96%) Operational Technology
9 2 (0.96%) PMI
9 2 (0.96%) Thin Client
9 2 (0.96%) Video Conferencing
Operating Systems
1 31 (14.90%) Windows
2 15 (7.21%) Linux
3 9 (4.33%) Android
3 9 (4.33%) Apple iOS
4 6 (2.88%) Windows Server
5 5 (2.40%) Windows 10
6 2 (0.96%) Mac OS
7 1 (0.48%) Amazon Linux
7 1 (0.48%) Unix
7 1 (0.48%) Windows Server 2008
7 1 (0.48%) Windows Server 2012
7 1 (0.48%) Windows Server 2019
Processes & Methodologies
1 112 (53.85%) ITIL
2 92 (44.23%) ITSM
3 53 (25.48%) Service Delivery
4 50 (24.04%) Coaching
5 46 (22.12%) Change Management
5 46 (22.12%) Problem-Solving
6 44 (21.15%) Mentoring
7 33 (15.87%) Customer Service
8 32 (15.38%) Continuous Improvement
8 32 (15.38%) Infrastructure Engineering
9 26 (12.50%) Service Design
9 26 (12.50%) Stakeholder Management
10 22 (10.58%) Problem Management
11 21 (10.10%) Infrastructure as Code
12 20 (9.62%) Actionable Insight
12 20 (9.62%) Business Development
13 17 (8.17%) Migration
13 17 (8.17%) People Management
14 16 (7.69%) DevOps
14 16 (7.69%) Information Security
Programming Languages
1 13 (6.25%) SQL
2 9 (4.33%) Swift
3 5 (2.40%) Bash
3 5 (2.40%) JavaScript
4 4 (1.92%) PowerShell
4 4 (1.92%) Python
5 2 (0.96%) Groovy
5 2 (0.96%) Java
Qualifications
1 20 (9.62%) Security Cleared
2 17 (8.17%) Degree
3 16 (7.69%) SC Cleared
4 14 (6.73%) ACCA
5 9 (4.33%) Microsoft Certification
6 5 (2.40%) ITIL Certification
7 4 (1.92%) AWS Certification
7 4 (1.92%) DBS Check
7 4 (1.92%) ITIL Foundation Certificate
8 3 (1.44%) Azure Certification
9 2 (0.96%) A+ Certification
9 2 (0.96%) CISSP
9 2 (0.96%) Network+ Certification
9 2 (0.96%) PMI Certification
10 1 (0.48%) CISA
10 1 (0.48%) CompTIA Security+
10 1 (0.48%) Computer Science Degree
10 1 (0.48%) PMP
10 1 (0.48%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (9.13%) SLA
2 15 (7.21%) Cyber Essentials
3 14 (6.73%) GAAP
3 14 (6.73%) IFRS
3 14 (6.73%) ISO/IEC 27001
4 7 (3.37%) QA
5 6 (2.88%) COBIT
5 6 (2.88%) GDPR
5 6 (2.88%) NIST
6 5 (2.40%) PCI DSS
7 4 (1.92%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.96%) PMO
9 1 (0.48%) Cyber Essentials PLUS
9 1 (0.48%) Data Quality
9 1 (0.48%) FISMA
9 1 (0.48%) HIPAA
9 1 (0.48%) HITRUST
9 1 (0.48%) Sarbanes-Oxley
System Software
1 36 (17.31%) Active Directory
2 2 (0.96%) IAG
2 2 (0.96%) Terminal Services
Systems Management
1 17 (8.17%) Terraform
2 9 (4.33%) Ansible
3 8 (3.85%) Microsoft Intune
4 7 (3.37%) SCCM
5 6 (2.88%) OpenView
6 5 (2.40%) Systems Management Server (SMS)
7 4 (1.92%) Autotask
8 3 (1.44%) Single Sign-On
9 2 (0.96%) Progress Chef
Vendors
1 56 (26.92%) Microsoft
2 27 (12.98%) ServiceNow
3 14 (6.73%) CA
4 9 (4.33%) BMC
5 7 (3.37%) HP
5 7 (3.37%) Remedy
6 5 (2.40%) Rapid7
7 4 (1.92%) Citrix
7 4 (1.92%) Datto
8 3 (1.44%) Google
9 2 (0.96%) Adobe
9 2 (0.96%) Dynatrace
9 2 (0.96%) IBM
9 2 (0.96%) iManage
9 2 (0.96%) Veeam
10 1 (0.48%) Aderant
10 1 (0.48%) Cisco
10 1 (0.48%) Progress
10 1 (0.48%) Qualys
10 1 (0.48%) VMware