Service Manager Jobs in the North West

Services Manager
England > North West

The median Services Manager salary in the North West is £46,783 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 223 238 237
Rank change year-on-year +15 -1 -35
Permanent jobs requiring a Service Manager 75 55 100
As % of all permanent jobs advertised in the North West 0.70% 0.74% 1.04%
As % of the Job Titles category 0.74% 0.83% 1.08%
Number of salaries quoted 60 38 88
10th Percentile £35,000 £33,000 £43,025
25th Percentile £40,988 £37,500 £46,250
Median annual salary (50th Percentile) £46,783 £47,500 £55,000
Median % change year-on-year -1.51% -13.64% -1.92%
75th Percentile £57,500 £61,813 £62,500
90th Percentile £63,750 £69,660 £70,000
England median annual salary £52,500 £60,000 £55,000
% change year-on-year -12.50% +9.09% +4.76%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 10,124 6,596 9,240
% of permanent jobs with a recognized job title 94.88% 89.24% 96.02%
Number of salaries quoted 7,670 3,972 5,398
10th Percentile £27,250 £30,138 £28,250
25th Percentile £36,500 £40,791 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £78,525 £81,250 £81,250
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Service Manager
Job Vacancy Trend in the North West

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Manager in the North West

Service Manager
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Manager in the North West.

Salary trend for Service Manager in the North West

Service Manager
Salary Histogram in the North West

Salary distribution for jobs citing Service Manager in the North West over the 6 months to 1 June 2024.

Salary histogram for Service Manager in the North West

Service Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the North West region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +14 31 £55,000 +8.02% 11
Lancashire +7 31 £45,000 -9.54% 5
Cheshire -2 12 £48,000 +1.05% 5
Merseyside -4 1 £46,066 -0.40% 2
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 1 June 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Service Manager in the job title.

1 41 (54.67%) Service Delivery
2 34 (45.33%) ITIL
3 31 (41.33%) Service Management
4 24 (32.00%) Social Skills
5 22 (29.33%) Mentoring
6 21 (28.00%) ITSM
7 17 (22.67%) Coaching
8 16 (21.33%) Customer Service
9 14 (18.67%) Continuous Improvement
10 11 (14.67%) Change Management
11 10 (13.33%) SLA
12 9 (12.00%) Problem Management
12 9 (12.00%) Security Cleared
12 9 (12.00%) Self-Motivation
12 9 (12.00%) Problem-Solving
13 8 (10.67%) Cyber Essentials
13 8 (10.67%) Stakeholder Engagement
13 8 (10.67%) ServiceNow
13 8 (10.67%) Agile
13 8 (10.67%) ISO/IEC 27001
13 8 (10.67%) Microsoft
13 8 (10.67%) Presentation Skills
14 7 (9.33%) Influencing Skills
14 7 (9.33%) Collaborative Culture
14 7 (9.33%) Cybersecurity
14 7 (9.33%) Community of Practice
14 7 (9.33%) People Management
15 6 (8.00%) DevOps
15 6 (8.00%) Analytical Skills
15 6 (8.00%) ITIL Certification

Service Manager Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.33%) Microsoft Exchange
1 1 (1.33%) SharePoint
Applications
1 4 (5.33%) Microsoft Excel
1 4 (5.33%) Microsoft PowerPoint
Cloud Services
1 5 (6.67%) Azure
2 4 (5.33%) Microsoft 365
3 3 (4.00%) Cloud Computing
4 1 (1.33%) OneDrive
Communications & Networking
1 1 (1.33%) DHCP
1 1 (1.33%) DNS
1 1 (1.33%) Firewall
1 1 (1.33%) LAN
1 1 (1.33%) TCP/IP
1 1 (1.33%) WAN
Development Applications
1 1 (1.33%) JIRA
General
1 24 (32.00%) Social Skills
2 8 (10.67%) Presentation Skills
3 7 (9.33%) Influencing Skills
4 6 (8.00%) Analytical Skills
5 4 (5.33%) Finance
5 4 (5.33%) Military
5 4 (5.33%) Public Sector
6 3 (4.00%) Telecoms
7 1 (1.33%) Law
7 1 (1.33%) Manufacturing
7 1 (1.33%) Organisational Skills
7 1 (1.33%) Retail
Miscellaneous
1 9 (12.00%) Self-Motivation
2 4 (5.33%) Cloud Native
2 4 (5.33%) Team-Oriented Environment
3 2 (2.67%) Data Centre
3 2 (2.67%) Greenfield Project
4 1 (1.33%) Management Information System
4 1 (1.33%) PMI
Operating Systems
1 4 (5.33%) Windows
2 1 (1.33%) VMS
Processes & Methodologies
1 41 (54.67%) Service Delivery
2 34 (45.33%) ITIL
3 31 (41.33%) Service Management
4 22 (29.33%) Mentoring
5 21 (28.00%) ITSM
6 17 (22.67%) Coaching
7 16 (21.33%) Customer Service
8 14 (18.67%) Continuous Improvement
9 11 (14.67%) Change Management
10 9 (12.00%) Problem Management
10 9 (12.00%) Problem-Solving
11 8 (10.67%) Agile
11 8 (10.67%) Stakeholder Engagement
12 7 (9.33%) Collaborative Culture
12 7 (9.33%) Community of Practice
12 7 (9.33%) Cybersecurity
12 7 (9.33%) People Management
13 6 (8.00%) DevOps
14 5 (6.67%) Line Management
14 5 (6.67%) Software Delivery
Qualifications
1 9 (12.00%) Security Cleared
2 6 (8.00%) ITIL Certification
3 3 (4.00%) Azure Certification
3 3 (4.00%) CCNA
3 3 (4.00%) CCNP
3 3 (4.00%) Cisco Certification
3 3 (4.00%) Degree
4 2 (2.67%) BC Cleared
4 2 (2.67%) SC Cleared
5 1 (1.33%) Computer Science Degree
5 1 (1.33%) MCP
5 1 (1.33%) PMI Certification
Quality Assurance & Compliance
1 10 (13.33%) SLA
2 8 (10.67%) Cyber Essentials
2 8 (10.67%) ISO/IEC 27001
3 2 (2.67%) QA
System Software
1 2 (2.67%) IAG
2 1 (1.33%) Active Directory
2 1 (1.33%) Hyper-V
Systems Management
1 4 (5.33%) Microsoft Intune
Vendors
1 8 (10.67%) Microsoft
1 8 (10.67%) ServiceNow
2 3 (4.00%) Cisco
2 3 (4.00%) Fortinet
3 1 (1.33%) Progress
3 1 (1.33%) VMware