SLA Jobs in the East Midlands

Service Level Agreement (SLA)
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 108 103 65
Rank change year-on-year -5 -38 +17
Permanent jobs citing SLA 87 72 157
As % of all permanent jobs advertised in the East Midlands 1.76% 2.67% 4.47%
As % of the Quality Assurance & Compliance category 13.96% 12.93% 22.46%
Number of salaries quoted 68 42 98
10th Percentile £21,250 - £20,838
25th Percentile £24,240 £25,000 £27,188
Median annual salary (50th Percentile) £28,500 £33,000 £35,000
Median % change year-on-year -13.64% -5.71% +22.81%
75th Percentile £33,250 £53,750 £47,500
90th Percentile £40,000 £55,900 £54,125
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
East Midlands

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 623 557 699
As % of all permanent jobs advertised in the East Midlands 12.60% 20.64% 19.89%
Number of salaries quoted 395 189 439
10th Percentile £24,240 £25,000 £27,000
25th Percentile £29,750 £35,000 £34,500
Median annual salary (50th Percentile) £40,000 £47,500 £45,000
Median % change year-on-year -15.79% +5.56% -
75th Percentile £54,000 £60,000 £55,000
90th Percentile £63,750 £72,500 £66,500
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 1 June 2024.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire +6 27 £28,500 -28.75% 7
Nottinghamshire -19 21 £22,500 -58.33% 5
Northamptonshire -5 20 £24,811 -54.89% 6
Derbyshire -26 16 £24,250 -11.82% 3
Lincolnshire - 3 £40,000 -
SLA
England

SLA
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.60%) CMS
2 2 (2.30%) SharePoint
3 1 (1.15%) Microsoft Exchange
Applications
1 5 (5.75%) Microsoft Office
2 3 (3.45%) Spreadsheet
3 1 (1.15%) Microsoft Excel
3 1 (1.15%) Microsoft PowerPoint
Cloud Services
1 12 (13.79%) Azure
1 12 (13.79%) Microsoft 365
2 6 (6.90%) Dynamics 365
3 2 (2.30%) Cloud Computing
4 1 (1.15%) Entra ID
4 1 (1.15%) Power Platform
Communications & Networking
1 13 (14.94%) Wi-Fi
2 6 (6.90%) Broadband
3 2 (2.30%) Wireless
4 1 (1.15%) DPNSS
4 1 (1.15%) LAN
4 1 (1.15%) Network Security
4 1 (1.15%) TCP/IP
4 1 (1.15%) VPN
4 1 (1.15%) WAN
Database & Business Intelligence
1 1 (1.15%) Power BI
1 1 (1.15%) SQL Server
General
1 26 (29.89%) Social Skills
2 22 (25.29%) Analytical Skills
3 18 (20.69%) Law
4 6 (6.90%) Retail
5 3 (3.45%) Manufacturing
6 2 (2.30%) Telecoms
7 1 (1.15%) Billing
7 1 (1.15%) Legal
Job Titles
1 28 (32.18%) Support Engineer
2 24 (27.59%) Applications Support
3 18 (20.69%) Applications Engineer
3 18 (20.69%) Applications Support Engineer
4 14 (16.09%) Analyst
5 10 (11.49%) IT Support
5 10 (11.49%) Junior
5 10 (11.49%) Mobile Engineer
5 10 (11.49%) Technical Engineer
6 9 (10.34%) Support Analyst
7 8 (9.20%) 1st Line Support
8 7 (8.05%) Buyer
9 6 (6.90%) Applications Support Analyst
9 6 (6.90%) IT Analyst
9 6 (6.90%) IT Support Analyst
9 6 (6.90%) Support Technician
10 5 (5.75%) Desktop Support
10 5 (5.75%) Junior Desktop Engineer
10 5 (5.75%) Junior Desktop Support
10 5 (5.75%) Junior Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 6 (6.90%) OLE
Miscellaneous
1 20 (22.99%) Driving Licence
2 9 (10.34%) Self-Motivation
3 7 (8.05%) Management Information System
4 4 (4.60%) CMDB
5 3 (3.45%) Data Centre
5 3 (3.45%) Operational Technology
6 1 (1.15%) iPhone
Operating Systems
1 19 (21.84%) Windows
2 5 (5.75%) Android
3 4 (4.60%) Windows 10
4 3 (3.45%) Apple iOS
4 3 (3.45%) Mac OS
5 1 (1.15%) Windows Server
Processes & Methodologies
1 34 (39.08%) ITIL
2 30 (34.48%) Customer Service
2 30 (34.48%) Problem-Solving
3 25 (28.74%) Customer Requirements
4 21 (24.14%) Service Management
5 18 (20.69%) User Acceptance Testing
5 18 (20.69%) User Experience
6 13 (14.94%) Asset Management
6 13 (14.94%) Proactive Maintenance
7 12 (13.79%) Service Delivery
8 8 (9.20%) Logistics
9 7 (8.05%) Cost Reduction
9 7 (8.05%) Mathematics
9 7 (8.05%) Time Management
10 6 (6.90%) Continuous Improvement
10 6 (6.90%) ITSM
11 5 (5.75%) Change Management
12 4 (4.60%) Configuration Management
12 4 (4.60%) Telematics
12 4 (4.60%) Validation
Programming Languages
1 22 (25.29%) SQL
2 1 (1.15%) Perl
2 1 (1.15%) Python
Qualifications
1 15 (17.24%) Security Cleared
2 13 (14.94%) BPSS Clearance
3 6 (6.90%) DBS Check
4 5 (5.75%) Degree
5 2 (2.30%) SC Cleared
6 1 (1.15%) ITIL Certification
Quality Assurance & Compliance
1 14 (16.09%) PCI DSS
2 7 (8.05%) ISO 9001
2 7 (8.05%) ISO/IEC 27001
3 2 (2.30%) Accessibility
3 2 (2.30%) GDPR
System Software
1 13 (14.94%) KVM
2 5 (5.75%) Active Directory
3 2 (2.30%) VMware Infrastructure
4 1 (1.15%) Virtual Desktop
Systems Management
1 3 (3.45%) Jamf Pro
Vendors
1 23 (26.44%) Microsoft
2 16 (18.39%) Apple
3 13 (14.94%) Dell
4 4 (4.60%) ServiceNow
5 3 (3.45%) Veeam
6 2 (2.30%) VMware
7 1 (1.15%) Remedy