Technical Support
UK
The median Technical Support daily rate in the UK is £210 according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 401 | 583 | 636 |
| Rank change year-on-year | +182 | +53 | -32 |
| Contract jobs requiring a Technical Support | 177 | 99 | 203 |
| As % of all contract jobs advertised in the UK | 0.41% | 0.18% | 0.23% |
| As % of the Job Titles category | 0.44% | 0.19% | 0.24% |
| Number of daily rates quoted | 91 | 69 | 123 |
| 10th Percentile | £143 | £130 | £156 |
| 25th Percentile | £150 | £173 | £200 |
| Median daily rate (50th Percentile) | £210 | £213 | £270 |
| Median % change year-on-year | -1.18% | -21.15% | +9.44% |
| 75th Percentile | £286 | £375 | £391 |
| 90th Percentile | £350 | £585 | £605 |
| UK excluding London median daily rate | £175 | £175 | £250 |
| % change year-on-year | - | -30.00% | +25.31% |
| Number of hourly rates quoted | 24 | 10 | 15 |
| 10th Percentile | £11.83 | £14.93 | £12.35 |
| 25th Percentile | £12.46 | £17.11 | £13.88 |
| Median hourly rate | £15.67 | £22.86 | £18.76 |
| Median % change year-on-year | -31.47% | +21.86% | +47.25% |
| 75th Percentile | £20.75 | £29.56 | £23.50 |
| 90th Percentile | £23.75 | £32.19 | £43.57 |
| UK excluding London median hourly rate | £13.00 | £18.41 | £16.63 |
| % change year-on-year | -29.37% | +10.67% | +33.04% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,969 | 53,015 | 83,520 |
| % of contract IT jobs with a recognized job title | 92.83% | 94.58% | 95.35% |
| Number of daily rates quoted | 25,870 | 37,031 | 58,844 |
| 10th Percentile | £280 | £313 | £315 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +10.21% |
| Number of hourly rates quoted | 2,841 | 1,476 | 1,963 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £24.50 |
| Median % change year-on-year | -16.67% | +83.67% | +12.28% |
| 75th Percentile | £61.60 | £65.75 | £49.33 |
| 90th Percentile | £73.75 | £76.13 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Technical Support.
Technical Support
Daily Rate Histogram
Daily rate distribution for jobs citing Technical Support over the 6 months to 1 June 2024.
Technical Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Technical Support.
Technical Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing Technical Support over the 6 months to 1 June 2024.
Technical Support
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +169 | 167 | £210 | -12.50% | 197 |
| UK excluding London | +121 | 129 | £175 | - | 178 |
| Work from Home | +141 | 55 | £153 | -43.33% | 58 |
| South West | +39 | 40 | £165 | -52.86% | 25 |
| London | +90 | 37 | £240 | -20.66% | 25 |
| South East | +32 | 30 | £150 | -37.50% | 45 |
| Midlands | +51 | 29 | £225 | +50.00% | 39 |
| East of England | +23 | 22 | £330 | -9.59% | 29 |
| West Midlands | +33 | 20 | £225 | +50.00% | 27 |
| East Midlands | - | 9 | - | - | 12 |
| North of England | +12 | 5 | £248 | +41.43% | 41 |
| Yorkshire | +17 | 3 | £265 | +82.13% | 15 |
| Scotland | +32 | 2 | £175 | +40.00% | 5 |
| North West | +11 | 2 | £230 | +18.71% | 18 |
| Northern Ireland | +2 | 1 | - | - | 2 |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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