IT Support Technician Jobs in the Midlands

IT Support Technician
England > Midlands

The median IT Support Technician salary in the Midlands is £26,250 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 217 294 323
Rank change year-on-year +77 +29 -70
Permanent jobs requiring an IT Support Technician 111 20 34
As % of all permanent jobs advertised in the Midlands 0.85% 0.23% 0.30%
As % of the Job Titles category 0.90% 0.26% 0.32%
Number of salaries quoted 88 20 31
10th Percentile £23,000 £20,500 £20,500
25th Percentile £24,000 £22,500 £22,500
Median annual salary (50th Percentile) £26,250 £25,500 £24,000
Median % change year-on-year +2.94% +6.25% -6.80%
75th Percentile £28,750 £33,250 £25,484
90th Percentile £29,950 £34,125 £27,500
England median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,357 7,658 10,690
% of permanent jobs with a recognized job title 94.60% 89.51% 95.12%
Number of salaries quoted 9,004 4,510 7,073
10th Percentile £26,250 £28,500 £27,650
25th Percentile £34,000 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +9.89%
75th Percentile £60,250 £67,425 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

IT Support Technician
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Technician in the Midlands

IT Support Technician
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Technician in the Midlands.

Salary trend for IT Support Technician in the Midlands

IT Support Technician
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Technician in the Midlands over the 6 months to 1 June 2024.

Salary histogram for IT Support Technician in the Midlands

IT Support Technician
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the Midlands region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +36 61 £25,000 +8.70% 14
West Midlands +17 44 £27,500 +7.84% 7
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 1 June 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Technician in the job title.

1 56 (50.45%) Microsoft
2 55 (49.55%) Microsoft 365
3 54 (48.65%) Social Skills
4 52 (46.85%) Active Directory
4 52 (46.85%) Windows
5 33 (29.73%) Azure
6 29 (26.13%) Problem-Solving
7 26 (23.42%) Windows Server
7 26 (23.42%) Entra ID
7 26 (23.42%) Driving Licence
8 24 (21.62%) Microsoft Office
9 19 (17.12%) Firewall
10 17 (15.32%) ITSM
11 16 (14.41%) DNS
11 16 (14.41%) DHCP
11 16 (14.41%) Customer Service
12 15 (13.51%) SharePoint
12 15 (13.51%) Windows 10
13 14 (12.61%) Microsoft Certification
13 14 (12.61%) Manufacturing
14 12 (10.81%) SQL
15 11 (9.91%) VLAN
15 11 (9.91%) ITIL
15 11 (9.91%) LAN
15 11 (9.91%) A+ Certification
15 11 (9.91%) Finance
15 11 (9.91%) Wireless
16 10 (9.01%) Local Government
17 9 (8.11%) Google
17 9 (8.11%) Microsoft Exchange

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (13.51%) SharePoint
2 9 (8.11%) Microsoft Exchange
3 5 (4.50%) Confluence
4 1 (0.90%) Apache
Applications
1 24 (21.62%) Microsoft Office
2 4 (3.60%) Microsoft Excel
Cloud Services
1 55 (49.55%) Microsoft 365
2 33 (29.73%) Azure
3 26 (23.42%) Entra ID
4 6 (5.41%) Google Workspace
5 5 (4.50%) ChatGPT
6 4 (3.60%) OneDrive
7 2 (1.80%) Azure Sentinel
8 1 (0.90%) Miro
8 1 (0.90%) Power Platform
8 1 (0.90%) WhatsApp
Communications & Networking
1 19 (17.12%) Firewall
2 16 (14.41%) DHCP
2 16 (14.41%) DNS
3 11 (9.91%) LAN
3 11 (9.91%) VLAN
3 11 (9.91%) Wireless
4 6 (5.41%) Internet
4 6 (5.41%) MPLS
4 6 (5.41%) SD-WAN
5 5 (4.50%) Broadband
5 5 (4.50%) Network Security
5 5 (4.50%) Softphone
5 5 (4.50%) WAN
6 4 (3.60%) VPN
6 4 (3.60%) Wi-Fi
7 3 (2.70%) TCP/IP
8 2 (1.80%) Ethernet
8 2 (1.80%) SMTP
9 1 (0.90%) Intranet
9 1 (0.90%) VoIP
Database & Business Intelligence
1 6 (5.41%) PostgreSQL
2 1 (0.90%) MySQL
2 1 (0.90%) Power BI
2 1 (0.90%) SQL Server
Development Applications
1 5 (4.50%) JIRA
General
1 54 (48.65%) Social Skills
2 14 (12.61%) Manufacturing
3 11 (9.91%) Finance
4 10 (9.01%) Local Government
5 5 (4.50%) Analytical Skills
5 5 (4.50%) Legal
6 4 (3.60%) Retail
6 4 (3.60%) Telecoms
7 1 (0.90%) Organisational Skills
7 1 (0.90%) Public Sector
Miscellaneous
1 26 (23.42%) Driving Licence
2 8 (7.21%) Data Centre
3 6 (5.41%) CCTV
4 5 (4.50%) Onboarding
5 3 (2.70%) Self-Motivation
6 1 (0.90%) Analytical Mindset
6 1 (0.90%) iPhone
Operating Systems
1 52 (46.85%) Windows
2 26 (23.42%) Windows Server
3 15 (13.51%) Windows 10
4 7 (6.31%) Linux
4 7 (6.31%) Windows Server 2016
5 5 (4.50%) Windows Server 2019
6 3 (2.70%) Android
7 2 (1.80%) Apple iOS
8 1 (0.90%) Windows Server 2012
Processes & Methodologies
1 29 (26.13%) Problem-Solving
2 17 (15.32%) ITSM
3 16 (14.41%) Customer Service
4 11 (9.91%) ITIL
5 8 (7.21%) CRM
5 8 (7.21%) Mathematics
6 7 (6.31%) Agile
7 6 (5.41%) Migration
7 6 (5.41%) Service Delivery
8 5 (4.50%) Service Management
8 5 (4.50%) Time Management
8 5 (4.50%) User Experience
9 4 (3.60%) Cybersecurity
9 4 (3.60%) Data Security
9 4 (3.60%) Mobile Device Management
9 4 (3.60%) Multi-Factor Authentication
10 2 (1.80%) Collaborative Working
10 2 (1.80%) Customer Experience
10 2 (1.80%) IT Strategy
10 2 (1.80%) Roadmaps
Programming Languages
1 12 (10.81%) SQL
2 2 (1.80%) Java
Qualifications
1 14 (12.61%) Microsoft Certification
2 11 (9.91%) A+ Certification
3 5 (4.50%) MCITP
4 4 (3.60%) MCP
4 4 (3.60%) Network+ Certification
5 3 (2.70%) Degree
6 1 (0.90%) CCNA
6 1 (0.90%) Cisco Certification
6 1 (0.90%) DBS Check
6 1 (0.90%) HNC
6 1 (0.90%) HND
6 1 (0.90%) MCSA
6 1 (0.90%) MCSE
Quality Assurance & Compliance
1 6 (5.41%) Cyber Essentials
1 6 (5.41%) Cyber Essentials PLUS
2 2 (1.80%) Accessibility
2 2 (1.80%) SLA
System Software
1 52 (46.85%) Active Directory
2 6 (5.41%) Virtual Machines
3 2 (1.80%) BitLocker
4 1 (0.90%) Hyper-V
4 1 (0.90%) VMware Infrastructure
Systems Management
1 8 (7.21%) Microsoft Intune
2 4 (3.60%) AirWatch
Vendors
1 56 (50.45%) Microsoft
2 9 (8.11%) Google
3 6 (5.41%) ESET
3 6 (5.41%) Ubiquiti
3 6 (5.41%) VMware
4 4 (3.60%) Veeam
5 2 (1.80%) Datto
5 2 (1.80%) Draytek
5 2 (1.80%) Sage
5 2 (1.80%) Sophos
5 2 (1.80%) Webroot
6 1 (0.90%) Cisco
6 1 (0.90%) Freshdesk
6 1 (0.90%) Mitel
6 1 (0.90%) Oracle
6 1 (0.90%) Sun