IT Support Technician Jobs in England

IT Support Technician
UK > England

The median IT Support Technician salary in England is £27,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 386 641 971
Rank change year-on-year +255 +330 -199
Permanent jobs requiring an IT Support Technician 607 265 218
As % of all permanent jobs advertised in England 0.67% 0.31% 0.15%
As % of the Job Titles category 0.70% 0.35% 0.16%
Number of salaries quoted 522 125 194
10th Percentile £22,000 £22,500 £19,500
25th Percentile £24,500 £24,500 £22,563
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £31,210 £28,750
90th Percentile £33,750 £36,000 £33,750
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,182 76,808 135,607
% of permanent jobs with a recognized job title 94.72% 91.28% 96.02%
Number of salaries quoted 63,611 49,955 75,079
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £71,082 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Technician
Job Vacancy Trend in England

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Technician in England

IT Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Technician in England.

Salary trend for IT Support Technician in England

IT Support Technician
Salary Histogram in England

Salary distribution for jobs citing IT Support Technician in England over the 6 months to 1 June 2024.

Salary histogram for IT Support Technician in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +121 161 £27,000 +5.88% 18
North of England +99 143 £27,500 +4.76% 28
East of England +83 129 £27,000 -1.82% 6
Midlands +77 111 £26,250 +2.94% 21
Yorkshire +127 74 £27,000 - 10
East Midlands +36 61 £25,000 +8.70% 14
North West -10 59 £28,000 +10.89% 14
West Midlands +17 44 £27,500 +7.84% 7
South West -24 37 £27,500 -5.17% 11
London +68 26 £27,000 -6.90% 8
North East -3 10 £36,250 - 4
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 June 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Technician in the job title.

1 311 (51.24%) Microsoft 365
2 302 (49.75%) Windows
3 265 (43.66%) Microsoft
4 209 (34.43%) Customer Service
5 196 (32.29%) Active Directory
6 183 (30.15%) Social Skills
7 149 (24.55%) Problem-Solving
8 127 (20.92%) Windows Server
9 94 (15.49%) Microsoft Office
10 90 (14.83%) Windows 10
11 79 (13.01%) Azure
12 61 (10.05%) Driving Licence
13 56 (9.23%) Google
14 52 (8.57%) Wireless
15 48 (7.91%) ITSM
15 48 (7.91%) DNS
16 47 (7.74%) ITIL
17 46 (7.58%) Firewall
17 46 (7.58%) Entra ID
18 44 (7.25%) Microsoft Exchange
19 42 (6.92%) Manufacturing
20 39 (6.43%) Degree
20 39 (6.43%) A+ Certification
21 38 (6.26%) DHCP
22 36 (5.93%) TCP/IP
23 35 (5.77%) VMware
24 33 (5.44%) SLA
25 32 (5.27%) Microsoft Intune
26 31 (5.11%) Apple
26 31 (5.11%) Service Management

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (7.25%) Microsoft Exchange
2 28 (4.61%) SharePoint
3 6 (0.99%) Exchange Server 2007
3 6 (0.99%) Exchange Server 2010
3 6 (0.99%) Exchange Server 2013
4 5 (0.82%) Confluence
5 3 (0.49%) IIS
6 2 (0.33%) Resin
7 1 (0.16%) Apache
Applications
1 94 (15.49%) Microsoft Office
2 11 (1.81%) Microsoft Excel
3 2 (0.33%) Microsoft PowerPoint
Cloud Services
1 311 (51.24%) Microsoft 365
2 79 (13.01%) Azure
3 46 (7.58%) Entra ID
4 24 (3.95%) Google Workspace
5 10 (1.65%) AWS
6 8 (1.32%) WhatsApp
7 5 (0.82%) ChatGPT
7 5 (0.82%) OneDrive
8 4 (0.66%) Power Platform
9 2 (0.33%) Azure Sentinel
9 2 (0.33%) Dropbox
10 1 (0.16%) Asana
10 1 (0.16%) IaaS
10 1 (0.16%) Miro
Communications & Networking
1 52 (8.57%) Wireless
2 48 (7.91%) DNS
3 46 (7.58%) Firewall
4 38 (6.26%) DHCP
5 36 (5.93%) TCP/IP
6 29 (4.78%) LAN
7 24 (3.95%) Wi-Fi
8 18 (2.97%) VLAN
9 14 (2.31%) Internet
9 14 (2.31%) VPN
9 14 (2.31%) WAN
10 10 (1.65%) VoIP
11 8 (1.32%) FTP
11 8 (1.32%) Network Security
12 6 (0.99%) MPLS
12 6 (0.99%) SD-WAN
13 5 (0.82%) Broadband
13 5 (0.82%) Remote Desktop
13 5 (0.82%) Softphone
14 3 (0.49%) Intranet
Database & Business Intelligence
1 8 (1.32%) SQL Server
2 6 (0.99%) PostgreSQL
3 4 (0.66%) Power BI
4 1 (0.16%) MySQL
4 1 (0.16%) Tableau
Development Applications
1 5 (0.82%) JIRA
General
1 183 (30.15%) Social Skills
2 42 (6.92%) Manufacturing
3 28 (4.61%) Finance
4 21 (3.46%) Analytical Skills
5 13 (2.14%) Inclusion and Diversity
6 10 (1.65%) Local Government
7 9 (1.48%) Organisational Skills
7 9 (1.48%) Public Sector
8 8 (1.32%) Legal
9 6 (0.99%) Marketing
9 6 (0.99%) Retail
9 6 (0.99%) Telecoms
10 5 (0.82%) Automotive
11 3 (0.49%) Aviation
11 3 (0.49%) Multimedia
12 2 (0.33%) Banking
13 1 (0.16%) Back Office
13 1 (0.16%) Documentation Skills
13 1 (0.16%) Games
13 1 (0.16%) Law
Libraries, Frameworks & Software Standards
1 4 (0.66%) X-Windows
2 3 (0.49%) CSS
2 3 (0.49%) HTML
3 2 (0.33%) EDI
4 1 (0.16%) .NET
Miscellaneous
1 61 (10.05%) Driving Licence
2 26 (4.28%) Self-Motivation
3 19 (3.13%) Onboarding
4 18 (2.97%) Management Information System
5 15 (2.47%) CCTV
6 8 (1.32%) Data Centre
6 8 (1.32%) LIMS
6 8 (1.32%) NHS
7 6 (0.99%) Analytical Mindset
8 4 (0.66%) Educational Technology
8 4 (0.66%) Enterprise Software
8 4 (0.66%) Video Conferencing
9 3 (0.49%) Renewable Energy
10 2 (0.33%) Grid Computing
10 2 (0.33%) iPad
10 2 (0.33%) iPhone
10 2 (0.33%) Legacy Systems
10 2 (0.33%) SCADA
10 2 (0.33%) Virtual Team
11 1 (0.16%) BYOD
Operating Systems
1 302 (49.75%) Windows
2 127 (20.92%) Windows Server
3 90 (14.83%) Windows 10
4 27 (4.45%) Linux
5 22 (3.62%) Apple iOS
6 19 (3.13%) Android
7 18 (2.97%) Windows Server 2016
8 17 (2.80%) Mac OS
9 12 (1.98%) Windows 7
10 11 (1.81%) Windows Server 2019
11 7 (1.15%) Windows Server 2012
12 6 (0.99%) Windows 8
12 6 (0.99%) Windows Server 2008
13 5 (0.82%) Red Hat Enterprise Linux
14 4 (0.66%) Mac OS X
15 3 (0.49%) Unix
16 2 (0.33%) Ubuntu
Processes & Methodologies
1 209 (34.43%) Customer Service
2 149 (24.55%) Problem-Solving
3 48 (7.91%) ITSM
4 47 (7.74%) ITIL
5 31 (5.11%) Service Management
6 27 (4.45%) Cybersecurity
7 22 (3.62%) Coaching
8 19 (3.13%) Mathematics
9 18 (2.97%) Service Delivery
10 17 (2.80%) Collaborative Working
10 17 (2.80%) Preventative Maintenance
10 17 (2.80%) Time Management
11 16 (2.64%) Information Security
11 16 (2.64%) Migration
12 15 (2.47%) Change Management
12 15 (2.47%) Configuration Management
13 14 (2.31%) Asset Management
14 10 (1.65%) Computer Science
14 10 (1.65%) Information Governance
14 10 (1.65%) Project Management
Programming Languages
1 17 (2.80%) PowerShell
1 17 (2.80%) SQL
2 2 (0.33%) Java
3 1 (0.16%) C#
Qualifications
1 39 (6.43%) A+ Certification
1 39 (6.43%) Degree
2 29 (4.78%) DBS Check
2 29 (4.78%) Microsoft Certification
3 18 (2.97%) Security Cleared
4 17 (2.80%) SC Cleared
5 13 (2.14%) CCNA
5 13 (2.14%) Cisco Certification
6 9 (1.48%) MCP
6 9 (1.48%) MCSE
6 9 (1.48%) Network+ Certification
7 7 (1.15%) ITIL Foundation Certificate
7 7 (1.15%) MCITP
8 5 (0.82%) MCSA
9 4 (0.66%) ITIL Certification
10 3 (0.49%) HNC
11 2 (0.33%) BPSS Clearance
12 1 (0.16%) Computer Science Degree
12 1 (0.16%) HND
12 1 (0.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 33 (5.44%) SLA
2 7 (1.15%) Cyber Essentials
2 7 (1.15%) Cyber Essentials PLUS
3 2 (0.33%) Accessibility
3 2 (0.33%) GDPR
3 2 (0.33%) ISO/IEC 27001
4 1 (0.16%) ISO 14001
4 1 (0.16%) ISO 9001
4 1 (0.16%) QA
System Software
1 196 (32.29%) Active Directory
2 22 (3.62%) VMware Infrastructure
3 16 (2.64%) Hyper-V
4 10 (1.65%) Virtual Machines
5 3 (0.49%) VMware ESXi
6 2 (0.33%) BitLocker
6 2 (0.33%) Virtual Desktop
6 2 (0.33%) Virtual Servers
Systems Management
1 32 (5.27%) Microsoft Intune
2 5 (0.82%) SCCM
3 4 (0.66%) AirWatch
4 3 (0.49%) Autotask
4 3 (0.49%) Microsoft Data Protection Manager
4 3 (0.49%) SCDPM
5 2 (0.33%) Jamf Pro
5 2 (0.33%) PaperCut
5 2 (0.33%) SmoothWall
6 1 (0.16%) FortiGate
6 1 (0.16%) Graylog
Vendors
1 265 (43.66%) Microsoft
2 56 (9.23%) Google
3 35 (5.77%) VMware
4 31 (5.11%) Apple
5 14 (2.31%) Cisco
6 8 (1.32%) Ubiquiti
6 8 (1.32%) Veeam
7 6 (0.99%) ESET
7 6 (0.99%) Meraki
8 5 (0.82%) Citrix
8 5 (0.82%) Datto
8 5 (0.82%) Dell
8 5 (0.82%) Red Hat
8 5 (0.82%) Sophos
9 4 (0.66%) Sage
10 3 (0.49%) ConnectWise
10 3 (0.49%) Draytek
10 3 (0.49%) Fortinet
10 3 (0.49%) Kaseya
10 3 (0.49%) Sun