Support Analyst Jobs in the South West

Support Analyst
England > South West

The median Support Analyst salary in the South West is £33,250 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 195 180 190
Rank change year-on-year -15 +10 +16
Permanent jobs requiring a Support Analyst 102 90 130
As % of all permanent jobs advertised in the South West 1.02% 1.37% 1.54%
As % of the Job Titles category 1.06% 1.54% 1.61%
Number of salaries quoted 76 56 115
10th Percentile £22,125 £25,125 £21,750
25th Percentile £24,456 £27,000 £24,500
Median annual salary (50th Percentile) £33,250 £30,000 £28,500
Median % change year-on-year +10.83% +5.26% +14.00%
75th Percentile £38,750 £33,375 £34,145
90th Percentile £44,375 £35,000 £42,550
England median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% -0.38%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 9,582 5,850 8,093
% of permanent jobs with a recognized job title 96.16% 88.91% 96.05%
Number of salaries quoted 7,009 3,668 5,118
10th Percentile £28,000 £30,000 £29,150
25th Percentile £36,750 £37,879 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,500
90th Percentile £77,500 £79,050 £80,000
England median annual salary £52,500 £60,331 £60,000
% change year-on-year -12.98% +0.55% +9.09%

Support Analyst
Job Vacancy Trend in the South West

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Analyst in the South West

Support Analyst
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Analyst in the South West.

Salary trend for Support Analyst in the South West

Support Analyst
Salary Histogram in the South West

Salary distribution for jobs citing Support Analyst in the South West over the 6 months to 1 June 2024.

Salary histogram for Support Analyst in the South West

Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South West region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol -7 32 £35,000 +16.67% 15
Wiltshire +5 21 £32,500 +8.33% 7
Devon -1 12 £30,750 +16.04% 1
Gloucestershire -27 12 £25,000 -16.67% 2
Somerset +3 11 £23,750 -23.39% 6
Dorset -40 5 £37,500 +15.38%
Cornwall - 5 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 1 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Analyst in the job title.

1 34 (33.33%) Microsoft
2 32 (31.37%) Social Skills
3 29 (28.43%) Windows
4 26 (25.49%) Active Directory
5 25 (24.51%) Azure
6 22 (21.57%) Problem-Solving
7 21 (20.59%) Customer Service
8 19 (18.63%) Microsoft 365
9 18 (17.65%) SQL
10 15 (14.71%) ITIL
11 14 (13.73%) Windows Server
12 12 (11.76%) SCCM
13 11 (10.78%) Linux
13 11 (10.78%) Entra ID
14 10 (9.80%) SLA
14 10 (9.80%) ITSM
15 9 (8.82%) Firewall
15 9 (8.82%) Microsoft Exchange
15 9 (8.82%) Windows 10
16 8 (7.84%) Microsoft Intune
16 8 (7.84%) Trend Analysis
16 8 (7.84%) AWS
16 8 (7.84%) SQL Server
16 8 (7.84%) Microsoft Office
16 8 (7.84%) Finance
16 8 (7.84%) VMware
17 7 (6.86%) Retail
17 7 (6.86%) Problem Management
17 7 (6.86%) Java
17 7 (6.86%) CRM

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.82%) Microsoft Exchange
2 4 (3.92%) SharePoint
3 3 (2.94%) Apache
3 3 (2.94%) GlassFish
3 3 (2.94%) JBoss
3 3 (2.94%) Tomcat
4 1 (0.98%) Skype for Business
Applications
1 8 (7.84%) Microsoft Office
2 4 (3.92%) Microsoft Excel
Cloud Services
1 25 (24.51%) Azure
2 19 (18.63%) Microsoft 365
3 11 (10.78%) Entra ID
4 8 (7.84%) AWS
5 4 (3.92%) GCP
6 3 (2.94%) Dynamics 365
7 2 (1.96%) Azure Stack
8 1 (0.98%) Power Platform
Communications & Networking
1 9 (8.82%) Firewall
2 5 (4.90%) LAN
2 5 (4.90%) VSAT
3 4 (3.92%) Internet
3 4 (3.92%) WAN
4 3 (2.94%) Reverse Proxy
4 3 (2.94%) Softphone
5 1 (0.98%) Cisco Nexus
5 1 (0.98%) DHCP
5 1 (0.98%) DNS
5 1 (0.98%) HTTP
5 1 (0.98%) HTTPS
5 1 (0.98%) NAS
5 1 (0.98%) SAN
5 1 (0.98%) Skype
5 1 (0.98%) TCP/IP
5 1 (0.98%) VoIP
5 1 (0.98%) Wireless
Database & Business Intelligence
1 8 (7.84%) SQL Server
2 3 (2.94%) Oracle Database
2 3 (2.94%) Oracle Database 12c
2 3 (2.94%) Oracle Reports
3 1 (0.98%) MySQL
3 1 (0.98%) Power BI
Development Applications
1 1 (0.98%) JIRA
General
1 32 (31.37%) Social Skills
2 8 (7.84%) Finance
3 7 (6.86%) Retail
4 6 (5.88%) Marketing
5 5 (4.90%) French Language
5 5 (4.90%) Legal
5 5 (4.90%) Portuguese Language
5 5 (4.90%) Telecoms
6 3 (2.94%) Analytical Skills
7 2 (1.96%) Manufacturing
7 2 (1.96%) Organisational Skills
8 1 (0.98%) Aviation
8 1 (0.98%) Documentation Skills
8 1 (0.98%) Inclusion and Diversity
8 1 (0.98%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (2.94%) LDAP
1 3 (2.94%) SAML
2 2 (1.96%) .NET
3 1 (0.98%) RESTful
Miscellaneous
1 1 (0.98%) Driving Licence
1 1 (0.98%) iPhone
1 1 (0.98%) Life Science
1 1 (0.98%) Management Information System
1 1 (0.98%) Onboarding
1 1 (0.98%) Renewable Energy
Operating Systems
1 29 (28.43%) Windows
2 14 (13.73%) Windows Server
3 11 (10.78%) Linux
4 9 (8.82%) Windows 10
5 4 (3.92%) Mac OS
6 3 (2.94%) AIX
6 3 (2.94%) Solaris
6 3 (2.94%) Unix
7 1 (0.98%) Windows Server 2012
7 1 (0.98%) Windows Server 2019
Processes & Methodologies
1 22 (21.57%) Problem-Solving
2 21 (20.59%) Customer Service
3 15 (14.71%) ITIL
4 10 (9.80%) ITSM
5 8 (7.84%) Trend Analysis
6 7 (6.86%) CRM
6 7 (6.86%) Problem Management
7 6 (5.88%) Fintech
8 5 (4.90%) B2B
8 5 (4.90%) Case Management
8 5 (4.90%) Continuous Improvement
8 5 (4.90%) Service Catalogue
8 5 (4.90%) Service Management
9 4 (3.92%) Asset Management
9 4 (3.92%) Infrastructure Monitoring
9 4 (3.92%) Mobile Device Management
9 4 (3.92%) Server Virtualisation
9 4 (3.92%) User Experience
10 3 (2.94%) Software Asset Management
10 3 (2.94%) Ticket Management
Programming Languages
1 18 (17.65%) SQL
2 7 (6.86%) Java
3 5 (4.90%) PowerShell
4 1 (0.98%) C#
4 1 (0.98%) VB
Qualifications
1 4 (3.92%) Degree
1 4 (3.92%) Microsoft Certification
2 2 (1.96%) A+ Certification
2 2 (1.96%) MCITP
2 2 (1.96%) MCP
2 2 (1.96%) Security Cleared
3 1 (0.98%) Computer Science Degree
Quality Assurance & Compliance
1 10 (9.80%) SLA
2 1 (0.98%) Accessibility
2 1 (0.98%) ISO/IEC 27001
2 1 (0.98%) PMO
System Software
1 26 (25.49%) Active Directory
2 5 (4.90%) VMware Infrastructure
3 4 (3.92%) Hyper-V
3 4 (3.92%) VMware Workstation
3 4 (3.92%) XenApp
3 4 (3.92%) XenDesktop
Systems Management
1 12 (11.76%) SCCM
2 8 (7.84%) Microsoft Intune
3 3 (2.94%) Oracle Statspack
3 3 (2.94%) Single Sign-On
4 1 (0.98%) Jamf Pro
Vendors
1 34 (33.33%) Microsoft
2 8 (7.84%) VMware
3 7 (6.86%) ServiceNow
4 5 (4.90%) Cisco
4 5 (4.90%) Citrix
4 5 (4.90%) Dell
4 5 (4.90%) HP
4 5 (4.90%) Oracle
5 4 (3.92%) Google
5 4 (3.92%) Symantec
6 3 (2.94%) New Relic
6 3 (2.94%) NGA Human Resources
6 3 (2.94%) Northgate
6 3 (2.94%) SolarWinds
7 2 (1.96%) Apple
8 1 (0.98%) Bomgar
8 1 (0.98%) Canon
8 1 (0.98%) Fortinet
8 1 (0.98%) Meraki
8 1 (0.98%) Zscaler