Help Desk Support
UK
The median Help Desk Support salary in the UK is £24,000 per year according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 778 | 877 | 1150 |
| Rank change year-on-year | +99 | +273 | -304 |
| Permanent jobs requiring a Help Desk Support | 129 | 70 | 111 |
| As % of all permanent jobs advertised in the UK | 0.12% | 0.074% | 0.066% |
| As % of the Job Titles category | 0.13% | 0.081% | 0.068% |
| Number of salaries quoted | 107 | 47 | 89 |
| 10th Percentile | £21,000 | £21,250 | £19,900 |
| 25th Percentile | £22,500 | £22,500 | £22,000 |
| Median annual salary (50th Percentile) | £24,000 | £26,000 | £26,000 |
| Median % change year-on-year | -7.69% | - | +1.96% |
| 75th Percentile | £28,000 | £33,750 | £30,000 |
| 90th Percentile | £33,250 | £48,000 | £33,328 |
| UK excluding London median annual salary | £24,000 | £25,000 | £25,500 |
| % change year-on-year | -4.00% | -1.96% | +2.00% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,552 | 86,380 | 162,088 |
| % of permanent jobs with a recognized job title | 94.85% | 91.27% | 96.05% |
| Number of salaries quoted | 70,786 | 55,655 | 84,889 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,625 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,244 |
| % change year-on-year | -6.54% | +6.48% | +5.78% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Support.
Help Desk Support
Salary Histogram
Salary distribution for jobs citing Help Desk Support over the 6 months to 1 June 2024.
Help Desk Support
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +35 | 122 | £24,000 | -4.00% | 24 |
| England | +87 | 120 | £24,000 | -7.69% | 24 |
| South East | +31 | 52 | £24,000 | -2.04% | 11 |
| North of England | +55 | 25 | £22,700 | -25.57% | 4 |
| Midlands | -1 | 23 | £24,000 | +4.35% | 1 |
| North West | +12 | 17 | £24,000 | - | 2 |
| West Midlands | -6 | 17 | £24,000 | +4.35% | |
| Work from Home | +45 | 16 | £23,850 | -4.60% | 5 |
| South West | -30 | 16 | £24,000 | -8.57% | 3 |
| Yorkshire | +68 | 6 | £21,000 | -37.31% | 2 |
| East Midlands | -14 | 6 | £25,500 | +13.33% | 1 |
| Wales | - | 3 | £21,500 | - | 1 |
| London | +102 | 2 | £45,000 | +12.50% | 1 |
| East of England | -5 | 2 | £25,000 | +2.04% | 5 |
| North East | -9 | 2 | £27,649 | +0.54% | |
| Scotland | - | 1 | £24,500 | - | 2 |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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