Voice Over IP (VoIP)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 413 442 537
Rank change year-on-year +29 +95 -119
Permanent jobs citing VoIP 606 699 1,009
As % of all permanent jobs advertised in the UK 0.61% 0.70% 0.63%
As % of the Communications & Networking category 4.50% 4.48% 4.73%
Number of salaries quoted 524 502 750
10th Percentile £24,150 £26,250 £25,750
25th Percentile £26,250 £30,000 £32,000
Median annual salary (50th Percentile) £34,000 £39,552 £45,750
Median % change year-on-year -14.04% -13.55% +18.83%
75th Percentile £47,500 £52,500 £66,250
90th Percentile £63,750 £68,750 £77,750
UK excluding London median annual salary £32,500 £39,641 £42,500
% change year-on-year -18.01% -6.73% +21.43%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for communications or computer networking skills.

Permanent vacancies with a requirement for communications or computer networking skills 13,480 15,619 21,348
As % of all permanent jobs advertised in the UK 13.51% 15.74% 13.31%
Number of salaries quoted 9,399 7,893 11,735
10th Percentile £26,250 £27,750 £28,250
25th Percentile £32,500 £35,750 £37,500
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% +5.00%
75th Percentile £63,750 £71,250 £70,000
90th Percentile £77,540 £87,500 £85,000
UK excluding London median annual salary £43,500 £45,000 £47,000
% change year-on-year -3.33% -4.26% +4.44%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Salary Trend

3-month moving average salary quoted in jobs citing VoIP.

Salary trend for VoIP in the UK

VoIP
Salary Histogram

Salary distribution for jobs citing VoIP over the 6 months to 17 May 2024.

Salary histogram for VoIP in the UK

VoIP
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the UK over the 6 months to 17 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +37 567 £33,000 -15.38% 151
UK excluding London 0 511 £32,500 -18.01% 135
Work from Home +32 180 £37,500 -11.76% 59
South East +35 139 £32,500 -30.85% 30
North of England +25 136 £32,000 -17.95% 44
London +37 90 £50,000 +33.33% 24
Midlands +24 89 £29,573 -18.98% 26
North West -34 65 £34,000 -15.00% 28
East of England +20 60 £41,750 +46.49% 14
West Midlands +32 59 £33,750 -14.86% 11
South West -66 49 £37,500 -23.08% 13
Yorkshire +61 41 £27,500 -3.51% 11
North East +15 30 £27,000 -16.92% 5
East Midlands +4 30 £28,165 -20.66% 15
Wales +19 20 £29,750 -21.19% 8
Scotland -59 18 £42,500 -9.57% 3

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (17.16%) Microsoft Exchange
2 74 (12.21%) SharePoint
3 10 (1.65%) Skype for Business
4 5 (0.83%) CMS
4 5 (0.83%) Exchange Server 2013
5 3 (0.50%) IIS
5 3 (0.50%) SAS
6 2 (0.33%) Confluence
6 2 (0.33%) Exchange Server 2003
6 2 (0.33%) Exchange Server 2007
6 2 (0.33%) Exchange Server 2010
6 2 (0.33%) WordPress
7 1 (0.17%) OpenStack
Applications
1 105 (17.33%) Microsoft Office
2 8 (1.32%) Spreadsheet
3 3 (0.50%) MS Visio
3 3 (0.50%) SPSS
4 2 (0.33%) Microsoft Excel
4 2 (0.33%) Trello
Business Applications
1 4 (0.66%) Carpe Diem
2 2 (0.33%) Sage 200
2 2 (0.33%) Sparx Enterprise Architect
3 1 (0.17%) SAP ERP
3 1 (0.17%) SAP S/4HANA
Cloud Services
1 285 (47.03%) Microsoft 365
2 193 (31.85%) Azure
3 64 (10.56%) Entra ID
4 55 (9.08%) AWS
5 32 (5.28%) SaaS
6 22 (3.63%) Mimecast
7 17 (2.81%) Google Workspace
8 16 (2.64%) GCP
9 15 (2.48%) OneDrive
10 13 (2.15%) Power Platform
11 10 (1.65%) WhatsApp
12 7 (1.16%) Amazon EC2
12 7 (1.16%) PaaS
12 7 (1.16%) Rubrik
13 6 (0.99%) Cloud Computing
13 6 (0.99%) Twilio
14 5 (0.83%) Dynamics 365
14 5 (0.83%) IaaS
14 5 (0.83%) Virtual Private Cloud
15 4 (0.66%) Azure ExpressRoute
Communications & Networking
1 175 (28.88%) Firewall
2 141 (23.27%) WAN
3 120 (19.80%) LAN
4 109 (17.99%) VPN
5 105 (17.33%) DNS
6 98 (16.17%) TCP/IP
7 75 (12.38%) Wireless
8 72 (11.88%) Wi-Fi
9 70 (11.55%) DHCP
10 64 (10.56%) VLAN
11 48 (7.92%) Unified Communications
12 45 (7.43%) MPLS
13 43 (7.10%) Internet
14 40 (6.60%) Network Security
15 39 (6.44%) SAN
16 38 (6.27%) SD-WAN
17 37 (6.11%) PBX
18 28 (4.62%) BGP
19 26 (4.29%) Broadband
19 26 (4.29%) OSPF
Database & Business Intelligence
1 44 (7.26%) SQL Server
2 12 (1.98%) MySQL
3 6 (0.99%) Power BI
4 5 (0.83%) Amazon RDS
5 3 (0.50%) Big Data
5 3 (0.50%) EDRMS
6 2 (0.33%) PostgreSQL
7 1 (0.17%) InfluxDB
7 1 (0.17%) MariaDB
7 1 (0.17%) PowerPivot
7 1 (0.17%) RDBMS
7 1 (0.17%) Relational Database
7 1 (0.17%) SQL Server Reporting Services
Development Applications
1 5 (0.83%) Jenkins
2 3 (0.50%) JIRA
2 3 (0.50%) Rational DOORS
3 2 (0.33%) Hudson
3 2 (0.33%) Visual Studio
General
1 267 (44.06%) Social Skills
2 108 (17.82%) Telecoms
3 36 (5.94%) Finance
4 26 (4.29%) Organisational Skills
5 22 (3.63%) Legal
5 22 (3.63%) Retail
6 21 (3.47%) Law
7 18 (2.97%) Analytical Skills
8 16 (2.64%) Inclusion and Diversity
9 13 (2.15%) Documentation Skills
10 11 (1.82%) Back Office
11 10 (1.65%) Marketing
11 10 (1.65%) Presentation Skills
12 9 (1.49%) Electronics
13 8 (1.32%) Billing
13 8 (1.32%) Public Sector
14 7 (1.16%) Banking
15 6 (0.99%) French Language
15 6 (0.99%) German Language
15 6 (0.99%) Italian Language
Job Titles
1 130 (21.45%) Support Engineer
2 122 (20.13%) IT Support
3 110 (18.15%) IT Engineer
4 103 (17.00%) Analyst
5 85 (14.03%) IT Support Engineer
6 58 (9.57%) Senior
7 53 (8.75%) Infrastructure Engineer
8 41 (6.77%) Network Engineer
9 37 (6.11%) IT Technician
10 35 (5.78%) IT Analyst
11 34 (5.61%) Service Analyst
11 34 (5.61%) Service Desk Analyst
12 33 (5.45%) 2nd Line Support
13 32 (5.28%) IT Support Analyst
14 29 (4.79%) Support Analyst
15 28 (4.62%) IT Manager
15 28 (4.62%) Operations Analyst
16 27 (4.46%) 1st Line Support
16 27 (4.46%) Technical Support
17 26 (4.29%) Operations Engineer
Libraries, Frameworks & Software Standards
1 10 (1.65%) 802.1X
2 8 (1.32%) SAML
3 6 (0.99%) .NET
4 5 (0.83%) CSS
5 3 (0.50%) RESTful
5 3 (0.50%) XMPP
6 2 (0.33%) EDI
6 2 (0.33%) FreeSWITCH
6 2 (0.33%) HTML
6 2 (0.33%) Web Services
6 2 (0.33%) XML
7 1 (0.17%) .NET Core
7 1 (0.17%) ASP.NET Web API
7 1 (0.17%) LDAP
7 1 (0.17%) WCF
7 1 (0.17%) WPF
Miscellaneous
1 45 (7.43%) Driving Licence
2 33 (5.45%) Management Information System
3 30 (4.95%) Video Conferencing
4 29 (4.79%) Self-Motivation
5 27 (4.46%) Fat Client
5 27 (4.46%) Thin Client
6 22 (3.63%) Data Centre
7 13 (2.15%) IoT
8 12 (1.98%) CCTV
9 10 (1.65%) Clustering
9 10 (1.65%) Onboarding
9 10 (1.65%) Public Cloud
10 8 (1.32%) Client/Server
11 7 (1.16%) FMCG
11 7 (1.16%) Smartcard
11 7 (1.16%) Social Media
12 5 (0.83%) Data Protection Act
12 5 (0.83%) Distributed Denial-of-Service
12 5 (0.83%) iPhone
12 5 (0.83%) Operational Technology
Operating Systems
1 316 (52.15%) Windows
2 188 (31.02%) Windows Server
3 78 (12.87%) Windows 10
4 37 (6.11%) Windows Server 2016
5 34 (5.61%) Linux
6 29 (4.79%) Windows Server 2019
7 28 (4.62%) Apple iOS
8 27 (4.46%) Mac OS
9 25 (4.13%) Windows Server 2012
10 22 (3.63%) Android
11 17 (2.81%) Windows 7
12 7 (1.16%) Mac OS X
13 5 (0.83%) FreeRTOS
13 5 (0.83%) ThreadX
13 5 (0.83%) Windows Server 2008
14 4 (0.66%) CentOS
15 3 (0.50%) Ubuntu
15 3 (0.50%) Unix
15 3 (0.50%) Windows Vista
15 3 (0.50%) Windows XP
Processes & Methodologies
1 155 (25.58%) Problem-Solving
2 134 (22.11%) Customer Service
3 93 (15.35%) ITIL
4 65 (10.73%) Continuous Improvement
5 59 (9.74%) Infrastructure Engineering
6 50 (8.25%) Cybersecurity
7 46 (7.59%) Service Delivery
8 44 (7.26%) Change Management
9 38 (6.27%) Asset Management
10 37 (6.11%) Disaster Recovery
11 36 (5.94%) ITSM
12 34 (5.61%) Mobile Device Management
13 33 (5.45%) Agile
13 33 (5.45%) Decision-Making
14 31 (5.12%) Project Management
15 30 (4.95%) Project Planning
16 29 (4.79%) Business Development
17 27 (4.46%) Project Delivery
18 26 (4.29%) CRM
18 26 (4.29%) Information Security
Programming Languages
1 42 (6.93%) PowerShell
2 28 (4.62%) SQL
3 18 (2.97%) JavaScript
4 14 (2.31%) Python
5 9 (1.49%) Bash
6 8 (1.32%) C#
7 7 (1.16%) C
7 7 (1.16%) PHP
8 6 (0.99%) C++
9 5 (0.83%) VB.NET
10 4 (0.66%) R
11 3 (0.50%) Java
11 3 (0.50%) Objective-C
12 2 (0.33%) T-SQL
13 1 (0.17%) Perl
13 1 (0.17%) Swift
Qualifications
1 101 (16.67%) Degree
2 69 (11.39%) Cisco Certification
3 50 (8.25%) CCNA
3 50 (8.25%) Microsoft Certification
4 32 (5.28%) CCNP
5 31 (5.12%) MCSE
6 25 (4.13%) DBS Check
7 12 (1.98%) CCIE
7 12 (1.98%) MCSA
8 10 (1.65%) CISSP
8 10 (1.65%) Network+ Certification
9 9 (1.49%) Security Cleared
10 8 (1.32%) MCP
11 7 (1.16%) CCDP
11 7 (1.16%) CCIE Routing and Switching
11 7 (1.16%) CISM
11 7 (1.16%) SC Cleared
12 5 (0.83%) A+ Certification
12 5 (0.83%) ITIL Certification
13 4 (0.66%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (5.78%) SLA
2 16 (2.64%) Cyber Essentials
2 16 (2.64%) GDPR
3 9 (1.49%) QA
4 8 (1.32%) ISO/IEC 27001
5 7 (1.16%) NIST
6 5 (0.83%) NCSC
6 5 (0.83%) PCI DSS
7 1 (0.17%) Accessibility
System Software
1 256 (42.24%) Active Directory
2 120 (19.80%) Hyper-V
3 96 (15.84%) VMware Infrastructure
4 21 (3.47%) vSphere
5 20 (3.30%) VMware ESXi
6 15 (2.48%) Virtual Machines
7 8 (1.32%) Firmware
8 5 (0.83%) Terminal Services
9 3 (0.50%) Kamailio
9 3 (0.50%) Virtual Desktop
10 2 (0.33%) pfSense
10 2 (0.33%) VMware NSX
11 1 (0.17%) Citrix Hypervisor
11 1 (0.17%) Docker
11 1 (0.17%) Dovecot
11 1 (0.17%) NFS
11 1 (0.17%) OpenSIPS
11 1 (0.17%) Postfix
11 1 (0.17%) Virtual Servers
11 1 (0.17%) VMware Server
Systems Management
1 49 (8.09%) SCCM
2 40 (6.60%) Microsoft Intune
3 13 (2.15%) Jamf Pro
4 10 (1.65%) Single Sign-On
5 8 (1.32%) Autotask
6 7 (1.16%) Failover Clustering
6 7 (1.16%) FortiGate
6 7 (1.16%) PaperCut
6 7 (1.16%) ZABBIX
7 4 (0.66%) AirWatch
8 3 (0.50%) Dell DRAC
8 3 (0.50%) WSUS
9 2 (0.33%) Active Directory Federation Services
9 2 (0.33%) Cisco CUCM
9 2 (0.33%) Nessus
9 2 (0.33%) SmoothWall
10 1 (0.17%) Ansible
10 1 (0.17%) MobiControl
10 1 (0.17%) Proxmox
10 1 (0.17%) Terraform
Vendors
1 304 (50.17%) Microsoft
2 134 (22.11%) VMware
3 97 (16.01%) Cisco
4 47 (7.76%) Meraki
5 30 (4.95%) Sophos
6 28 (4.62%) HP
7 26 (4.29%) Apple
8 24 (3.96%) Google
9 23 (3.80%) CheckPoint
10 22 (3.63%) Mitel
11 20 (3.30%) Citrix
12 18 (2.97%) Veeam
13 17 (2.81%) ConnectWise
13 17 (2.81%) Datto
14 16 (2.64%) Acronis
15 15 (2.48%) Dell
15 15 (2.48%) Draytek
16 14 (2.31%) Aruba
16 14 (2.31%) Barracuda Networks
17 13 (2.15%) Ribbon