Help Desk Technician
UK
The median Help Desk Technician salary in the UK is £25,809 per year according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 801 | 944 | 1217 |
| Rank change year-on-year | +143 | +273 | -293 |
| Permanent jobs requiring a Help Desk Technician | 106 | 3 | 44 |
| As % of all permanent jobs advertised in the UK | 0.10% | 0.003% | 0.026% |
| As % of the Job Titles category | 0.11% | 0.003% | 0.027% |
| Number of salaries quoted | 100 | 3 | 39 |
| 10th Percentile | £22,500 | £20,100 | £21,000 |
| 25th Percentile | £24,000 | £21,000 | £24,000 |
| Median annual salary (50th Percentile) | £25,809 | £23,000 | £25,500 |
| Median % change year-on-year | +12.21% | -9.80% | +8.51% |
| 75th Percentile | £27,117 | £26,375 | £26,000 |
| 90th Percentile | £28,750 | £28,100 | £26,750 |
| UK excluding London median annual salary | £25,809 | £23,000 | £26,000 |
| % change year-on-year | +12.21% | -11.54% | +13.04% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,552 | 86,380 | 162,088 |
| % of permanent jobs with a recognized job title | 94.85% | 91.27% | 96.05% |
| Number of salaries quoted | 70,786 | 55,655 | 84,889 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,625 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,244 |
| % change year-on-year | -6.54% | +6.48% | +5.78% |
Help Desk Technician
Job Vacancy Trend
Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised.
Help Desk Technician
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Technician.
Help Desk Technician
Salary Histogram
Salary distribution for jobs citing Help Desk Technician over the 6 months to 1 June 2024.
Help Desk Technician
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +60 | 95 | £25,809 | +12.21% | 3 |
| England | +126 | 93 | £25,809 | +12.21% | 3 |
| Work from Home | - | 47 | £25,809 | - | |
| East of England | +43 | 45 | £25,809 | +22.90% | |
| South East | +12 | 20 | £25,000 | -2.91% | 2 |
| North of England | - | 13 | £24,000 | - | 1 |
| Scotland | - | 10 | £27,500 | - | |
| North West | - | 9 | £24,000 | - | |
| West Midlands | - | 6 | £24,000 | - | |
| London | - | 6 | £26,000 | - | |
| Midlands | - | 6 | £24,000 | - | |
| North East | - | 3 | £23,625 | - | 1 |
| Yorkshire | - | 1 | £27,000 | - | |
| South West | - | 1 | £40,000 | - |
Help Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Technician in the job title.
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Help Desk Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: