51 to 75 of 234 Support Analyst Jobs in the UK

US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s throw … from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working directly with … the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the support more »

What if you could be the key to seamless tech support and innovation? What if you could be the IT Specialist were looking for? What if you were our Technical Support Analyst? At the IET, making our world a better place starts by creating a better place … also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What youll be doing As the Technical Support Analyst, you will deliver skilled and professional desktop technical support to IET staff and affiliates at the Stevenage Head Office and remote … maintain system and service uptime. The role also involves keeping accurate records of service desk activities and providing excellent customer service. Additionally, you'll support ongoing IT projects and contribute to new developments (Incident and Problem Management). What we hope you can bring to the role You will more »

Support Analyst (UK) About Adaptiva Adaptiva, the Autonomous Endpoint Management company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. At Adaptiva, we pride ourselves on being a great place to work, driven … millions of endpoints. Learn more at Adaptiva, and follow the company at LinkedIn, Facebook and X. About the role We are looking for a Support Analyst to be part of the Customer Success team, performing Tier 1 and Tier 2 technical support. In this role, you will address … full-time, remote (work from home) position based in the United Kingdom. Visa sponsorship is not available for this position. Responsibilities Provide technical product support for existing customers. Respond to customer issues and updates within the service level objectives. Diagnose, troubleshoot, and identify solutions to resolve customer issues. Clearly more »

Role: IT Support Analyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is simple. … means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. The Role: As IT Support Analyst you report into the One Call Helpdesk Manager and provide front-line primary support to Prezzo Restaurants and Support Centre … teams in a wide variety of areas – You will be the first line of support for issues in any number of areas including but not limited to: Line IT Support Query management Chain Issues Control/Invoice Query queries (partnership offers, delivery partner issues etc) issues (CRM queries more »

Job summary We are seeking an enthusiastic Digital Support Analyst to support and assist in the delivery of a variety of digital products and services across the organisation here at Cumbria Health on Call. We are looking for a candidate who possesses excellent IT and customer service … the job Cumbria Healths vision is to ensure that technology is intrinsic to healthcare in an out-of-hospital setting. The role of Digital Support Analyst is to support and assist in the delivery of a variety of digital products and services across the organisation. The post … this includes access to clinical and non-clinical applications 2. Provide technical administration services to the key systems within the organisation. 3. Provide user support to Cumbria Health staff, this will require work during the services operation i.e. evenings and weekends 4. Work closely with Digital Development Manager on more »

Applications Support Analyst Wellingborough - hybrid Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to join the team here providing business systems and application support to their end … users and assisting in the continued rollout, support and troubleshooting of their IT Applications and Peripherals. This will also involve supporting other sites throughout the company and may require occasional travel. The role duties are as follows - Provide support for the full complement of the Group’s applications … peripheral tools in a 1st and 2nd line capacity, as a member of the internal team. Be accountable for daily system and application management support activities including health checks, reporting initial diagnosis of issues, resolving such issues. Work collaboratively with the ERP supplier to support and deliver a more »

growing rapidly with new Financial Institutions taking advantage of the platform features to secure business advantage. About the role We are seeking a Production Support Analyst to join our Wealth Production Support team, which includes SS&C Hubwise. The role involves issue management from external and internal … robust and scalable production environment for internal and external customers. This role requires a strong technical foundation, particularly in database management and ITIL-based support practice , combined with a solid understanding of the financial services and Wealth Management industry . Team Responsibilities Application Support – ensure that the application … is working correctly as deployed. Issue Management – analyse, investigate, and allocate for resolution and closure for all issues. Change Management – support testing and release process for production fixes. Project Handover – facilitate the transition between project support and production support for all change. Service Support – support more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2nd Line IT … Support Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled with the ability to … set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle This is an excellent opportunity to join a leading organisation to more »

Application Support Analyst - London - £70,000 - £80,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a support professional with good more »

SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »

SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »

Application Support Analyst - London - Hybrid - £50,000 - £60,000 Harrington Starr have just partnered with an Award Winning Fintech who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a support professional with more »

Our Team The infrastructure team is well established in Iceland IT, and one of the functions is to provide ongoing desktop and application-based support to over 1000 employees across the organisation. As an End User Support Analyst at Iceland, you will play a crucial role in … systems, and contribute to our mission of delivering outstanding service to our customers through highly reliable, secure, flexible, and efficient technology. The End User Support Analyst role is essential for ensuring that end-users have functional and trouble-free computing, helping to maximise productivity and minimize downtime. The … of applications to the latest technologies and architecture. Theres a wealth of experience within the team and theres always someone willing to offer their support and knowledge. What you can expect from us A collaborative and informal environment. Managers and Team members who invest in your professional and personal more »

Technical Support Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical Support Analyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an impact … with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support … have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience of working with Windows, macOS and Android, Microsoft Intune, Azure and O365. Proficiency in troubleshooting hardware, software, and network issues. Excellent more »

Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »

Senior IT Support Analyst - 6 month FTC Job purpose: We're seeking an Senior IT Support Analyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote workers. Candidates should … system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support … to make recommendation and make security improvements – 10% Working with our third-party MSP – 20% PowerBI reporting and helping users with their dashboards – 20% Support Dynamics CRM and escalate tickets to third-party as necessary – 15% What you need to be successful in this role: Demonstrated proactive, hands-on more »

1st Line Desktop Support Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line Desktop Support Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »

Title of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical … support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of timely and … quality end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the more »

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role … provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as … required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google more »

Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »

Trade Support Analyst Leading UK HNW/UHNW Investment & Wealth Manager, based Central London £50,000 - £55,000 + Excellent Package and Bonus This is an excellent opportunity for an experienced Trade Support Analyst to join a leading UK Wealth Manager in their Investment and trade … support team. Working with their Trade Support team, you will play a key role in the day-to-day execution and management of trades for the firm. Your role will include: Ensure securities are tradeable across all Platforms via Fund Matrix. Ensure up-to-date fees are available … a timely manner. To be successful in this role, you should have experience of the following: At least 3 years in a similar Trade Support role, ideally gained within a similar Brokerage, Wealth or Investment Management firm. Strong numerical and analytical skills, with excellent knowledge of UK regulatory requirements more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in … are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the support of external clients and will suit candidates who have experience in supporting bespoke software solutions. This is a … software support role and therefore you will be heavily involved in working closely with team members to provide support to external corporate clients. Client user Support using email, phone & a helpdesk support ticketing system is crucial. Key skills needed include: Client Management Customer Support 1st more »