CRM Contracts in England

Customer Relationship Management (CRM)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 3 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 110 141 120
Rank change year-on-year +31 -21 -5
Contract jobs citing CRM 744 904 1,636
As % of all contract jobs advertised in England 2.03% 1.89% 2.30%
As % of the Processes & Methodologies category 2.37% 2.10% 2.53%
Number of daily rates quoted 473 658 1,146
10th Percentile £313 £375 £375
25th Percentile £413 £450 £450
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - +10.53%
75th Percentile £601 £648 £638
90th Percentile £675 £738 £743
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% +12.21%
Number of hourly rates quoted 22 22 24
10th Percentile - £12.65 £14.50
25th Percentile £13.00 £15.21 £16.25
Median hourly rate £18.61 £21.32 £16.50
Median % change year-on-year -12.70% +29.18% +26.92%
75th Percentile £31.75 £33.34 £20.00
90th Percentile £69.26 £48.28 £43.68
UK median hourly rate £13.75 £21.32 £16.50
% change year-on-year -35.49% +29.18% +26.92%

All Process and Methodology Skills
England

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,458 42,946 64,590
As % of all contract IT jobs advertised in England 85.64% 89.97% 90.87%
Number of daily rates quoted 20,501 30,170 46,065
10th Percentile £300 £325 £338
25th Percentile £413 £444 £433
Median daily rate (50th Percentile) £525 £550 £545
Median % change year-on-year -4.55% +0.92% +9.00%
75th Percentile £650 £675 £650
90th Percentile £750 £769 £750
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 2,315 1,518 1,726
10th Percentile £12.83 £10.63 £12.50
25th Percentile £16.00 £15.66 £15.25
Median hourly rate £37.50 £37.15 £25.00
Median % change year-on-year +0.94% +48.60% +11.11%
75th Percentile £61.30 £65.00 £49.48
90th Percentile £72.50 £75.50 £65.00
UK median hourly rate £36.50 £36.00 £25.68
% change year-on-year +1.39% +40.19% +10.45%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a proportion of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing CRM in England.

Daily rate trend for CRM in England

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 3 June 2024.

Daily rate histogram for CRM in England

CRM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing CRM in England.

Hourly rate trend for CRM in England

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 3 June 2024.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 3 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +28 365 £512 -9.02% 475
South East -15 116 £500 -4.76% 225
North of England +26 109 £500 -2.44% 291
Midlands +2 67 £538 +6.27% 172
South West +38 61 £525 - 85
North West +8 60 £500 - 182
West Midlands -6 54 £538 +3.71% 104
Yorkshire +19 42 £495 -7.91% 83
East of England +19 29 £425 -15.00% 98
East Midlands +10 13 £500 +14.29% 68
North East +11 6 £533 +12.11% 29
CRM
UK

CRM
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (2.55%) SharePoint
2 18 (2.42%) CMS
3 6 (0.81%) Microsoft Exchange
3 6 (0.81%) SAS
4 4 (0.54%) Adobe Experience Manager
5 3 (0.40%) govService
6 2 (0.27%) Apache Spark
6 2 (0.27%) Confluence
6 2 (0.27%) Headless CMS
7 1 (0.13%) Anypoint
7 1 (0.13%) Apache
7 1 (0.13%) Apache Airflow
7 1 (0.13%) BizTalk Server
7 1 (0.13%) MQSeries
7 1 (0.13%) NetWeaver
7 1 (0.13%) Sitecore CMS
Applications
1 27 (3.63%) Microsoft Excel
2 12 (1.61%) Microsoft Office
3 10 (1.34%) MS Visio
4 6 (0.81%) Chatbot
5 3 (0.40%) Microsoft PowerPoint
5 3 (0.40%) Microsoft Project
5 3 (0.40%) Spreadsheet
6 2 (0.27%) Photoshop
Business Applications
1 241 (32.39%) Dynamics CRM
2 25 (3.36%) Salesforce CRM
3 16 (2.15%) SAP S/4HANA
4 12 (1.61%) NetSuite
5 7 (0.94%) SAP CRM
5 7 (0.94%) SAP SD
5 7 (0.94%) Shopify
6 4 (0.54%) SAP ERP
7 3 (0.40%) Adobe Campaign
7 3 (0.40%) Siebel CRM
8 2 (0.27%) Oracle Applications
8 2 (0.27%) SAP Hybris
8 2 (0.27%) SAP IS-U
8 2 (0.27%) SAP PM
9 1 (0.13%) Oracle ERP
9 1 (0.13%) SAP Business One
9 1 (0.13%) SAP HR
9 1 (0.13%) SAP MDM
9 1 (0.13%) SAP SRM
9 1 (0.13%) SAP WM
Cloud Services
1 165 (22.18%) Dynamics 365
2 161 (21.64%) Azure
3 119 (15.99%) Power Platform
4 50 (6.72%) Azure DevOps
5 45 (6.05%) Power Automate
6 31 (4.17%) Microsoft 365
7 28 (3.76%) AWS
7 28 (3.76%) PowerApps
7 28 (3.76%) SaaS
8 20 (2.69%) Serverless
9 11 (1.48%) GCP
9 11 (1.48%) PaaS
10 10 (1.34%) Azure Data Factory
10 10 (1.34%) Azure Functions
11 8 (1.08%) Salesforce Service Cloud
12 7 (0.94%) AWS Lambda
12 7 (0.94%) Azure Service Bus
12 7 (0.94%) Azure Synapse Analytics
12 7 (0.94%) IaaS
12 7 (0.94%) WhatsApp
Communications & Networking
1 9 (1.21%) Internet
1 9 (1.21%) Wi-Fi
2 7 (0.94%) VoIP
3 6 (0.81%) WAN
4 5 (0.67%) CTI
4 5 (0.67%) Intranet
4 5 (0.67%) VPN
5 4 (0.54%) MPLS
5 4 (0.54%) SMS
6 3 (0.40%) ADSL
6 3 (0.40%) Ethernet
6 3 (0.40%) Firewall
6 3 (0.40%) LAN
6 3 (0.40%) PSTN
7 2 (0.27%) Softphone
7 2 (0.27%) Wireless
8 1 (0.13%) Broadband
8 1 (0.13%) Extranet
8 1 (0.13%) FTP
8 1 (0.13%) TCP/IP
Database & Business Intelligence
1 66 (8.87%) Power BI
2 28 (3.76%) Data Warehouse
3 27 (3.63%) SQL Server
4 24 (3.23%) Tableau
5 15 (2.02%) Data Lake
6 14 (1.88%) NoSQL
7 13 (1.75%) SQL Server Integration Services
8 11 (1.48%) MySQL
8 11 (1.48%) Relational Database
9 10 (1.34%) GIS
10 6 (0.81%) DynamoDB
11 3 (0.40%) Azure SQL Database
11 3 (0.40%) Big Data
11 3 (0.40%) Data Mart
11 3 (0.40%) Power Query
11 3 (0.40%) SAP HANA
11 3 (0.40%) SAS Enterprise Guide
11 3 (0.40%) SQL Server Reporting Services
12 2 (0.27%) Oracle Reports
12 2 (0.27%) PostgreSQL
Development Applications
1 35 (4.70%) JIRA
2 7 (0.94%) ERwin
2 7 (0.94%) SQL Server Management Studio (SSMS)
3 5 (0.67%) CircleCI
3 5 (0.67%) Git
4 4 (0.54%) Jenkins
4 4 (0.54%) Selenium
4 4 (0.54%) Visual Studio Code
5 3 (0.40%) Team Foundation Server
5 3 (0.40%) Visual Studio
6 2 (0.27%) Deequ
6 2 (0.27%) GitLab
6 2 (0.27%) gulp
6 2 (0.27%) JUnit
6 2 (0.27%) NUnit
6 2 (0.27%) Oracle Forms
6 2 (0.27%) REST Assured
6 2 (0.27%) TestNG
6 2 (0.27%) Visual Studio Team System
6 2 (0.27%) webpack
General
1 245 (32.93%) Social Skills
2 142 (19.09%) Finance
3 122 (16.40%) Marketing
4 62 (8.33%) Retail
5 57 (7.66%) Analytical Skills
6 41 (5.51%) Public Sector
7 28 (3.76%) Billing
8 25 (3.36%) Telecoms
9 24 (3.23%) Banking
10 23 (3.09%) Local Government
11 20 (2.69%) Manufacturing
12 13 (1.75%) Back Office
12 13 (1.75%) Influencing Skills
13 12 (1.61%) Legal
14 11 (1.48%) Organisational Skills
15 10 (1.34%) Presentation Skills
16 7 (0.94%) Law
16 7 (0.94%) Pharmaceutical
17 6 (0.81%) Documentation Skills
17 6 (0.81%) Inclusion and Diversity
Job Titles
1 144 (19.35%) Analyst
2 108 (14.52%) Architect
3 92 (12.37%) Developer
4 80 (10.75%) Senior
5 78 (10.48%) Project Manager
6 75 (10.08%) Business Analyst
7 70 (9.41%) Consultant
8 59 (7.93%) Lead
9 47 (6.32%) Solutions Architect
10 31 (4.17%) CRM Manager
11 27 (3.63%) CRM Consultant
12 25 (3.36%) Data Analyst
12 25 (3.36%) Dynamics 365 Consultant
13 23 (3.09%) Functional Consultant
14 22 (2.96%) Dynamics 365 Architect
14 22 (2.96%) Microsoft Developer
15 19 (2.55%) CRM Analyst
15 19 (2.55%) Senior Analyst
16 18 (2.42%) Senior Manager
17 17 (2.28%) CRM Project Manager
Libraries, Frameworks & Software Standards
1 46 (6.18%) .NET
2 25 (3.36%) HTML
3 21 (2.82%) CSS
4 16 (2.15%) REST
5 15 (2.02%) .NET Framework
5 15 (2.02%) JSON
5 15 (2.02%) Node.js
5 15 (2.02%) Web Services
6 14 (1.88%) Middleware
7 13 (1.75%) Lightning Web Components
8 12 (1.61%) React
9 11 (1.48%) XML
10 10 (1.34%) Elastic Stack
11 8 (1.08%) React Native
12 7 (0.94%) Microsoft Graph
12 7 (0.94%) OAuth
12 7 (0.94%) RESTful
13 6 (0.81%) AngularJS
13 6 (0.81%) OpenID
14 5 (0.67%) HTML5 Canvas
Miscellaneous
1 63 (8.47%) Management Information System
2 48 (6.45%) Cyber Defence
3 47 (6.32%) Cyber Kill Chain
4 45 (6.05%) Cyber Threat
5 44 (5.91%) Product Ownership
6 23 (3.09%) Legacy Systems
7 12 (1.61%) Marketing Technology
8 10 (1.34%) IVR
9 9 (1.21%) Enterprise Software
9 9 (1.21%) Social Media
9 9 (1.21%) Virtual Team
10 8 (1.08%) Data Protection Act
10 8 (1.08%) Onboarding
11 7 (0.94%) Digital Signage
12 6 (0.81%) EPoS
12 6 (0.81%) Security Operations Centre
13 5 (0.67%) Analytical Mindset
13 5 (0.67%) Public Cloud
14 4 (0.54%) Data Centre
14 4 (0.54%) IoT
Operating Systems
1 11 (1.48%) Windows
2 7 (0.94%) Apple iOS
2 7 (0.94%) Windows 10
2 7 (0.94%) Windows 7
3 2 (0.27%) Windows Server
4 1 (0.13%) Linux
4 1 (0.13%) Mac OS
4 1 (0.13%) Unix
Processes & Methodologies
1 195 (26.21%) Agile
2 99 (13.31%) Migration
3 95 (12.77%) DevOps
4 84 (11.29%) Stakeholder Management
5 82 (11.02%) ERP
6 81 (10.89%) Customer Service
7 79 (10.62%) Business Intelligence
8 77 (10.35%) Problem-Solving
9 75 (10.08%) Analytics
10 66 (8.87%) Case Management
11 63 (8.47%) Data Modelling
12 62 (8.33%) Project Management
12 62 (8.33%) Use Case
13 59 (7.93%) Mentoring
13 59 (7.93%) Scrum
14 57 (7.66%) Incident Management
15 55 (7.39%) Data Migration
16 54 (7.26%) Root Cause Analysis
17 53 (7.12%) Cybersecurity
18 52 (6.99%) Information Security
Programming Languages
1 90 (12.10%) SQL
2 55 (7.39%) JavaScript
3 39 (5.24%) C#
4 24 (3.23%) Python
5 16 (2.15%) Apex Code
6 14 (1.88%) Java
7 11 (1.48%) TypeScript
8 9 (1.21%) PL/SQL
9 5 (0.67%) T-SQL
10 4 (0.54%) SOQL
11 3 (0.40%) R
12 2 (0.27%) Scala
13 1 (0.13%) C++
13 1 (0.13%) Data Analysis Expressions
13 1 (0.13%) F#
13 1 (0.13%) Groovy
13 1 (0.13%) PHP
13 1 (0.13%) PowerShell
13 1 (0.13%) VB.NET
13 1 (0.13%) VBA
Qualifications
1 68 (9.14%) Security Cleared
2 60 (8.06%) Degree
3 41 (5.51%) DV Cleared
4 18 (2.42%) SC Cleared
5 11 (1.48%) Master's Degree
6 8 (1.08%) Azure Certification
7 7 (0.94%) Computer Science Degree
7 7 (0.94%) Microsoft Certification
8 6 (0.81%) BPSS Clearance
8 6 (0.81%) PMP
9 5 (0.67%) AWS Certification
9 5 (0.67%) PMI Certification
10 4 (0.54%) AWS Certified Solutions Architect
11 3 (0.40%) BC Cleared
11 3 (0.40%) ISTQB
11 3 (0.40%) Numerate Degree
12 2 (0.27%) APMP
12 2 (0.27%) CBAP
12 2 (0.27%) PRINCE2 Practitioner
12 2 (0.27%) Tableau Certification
Quality Assurance & Compliance
1 50 (6.72%) Data Quality
2 48 (6.45%) NIST
3 47 (6.32%) NIST 800
4 32 (4.30%) GDPR
4 32 (4.30%) QA
5 14 (1.88%) SLA
6 12 (1.61%) PCI DSS
7 8 (1.08%) Accessibility
8 5 (0.67%) PMO
9 4 (0.54%) HIPAA
9 4 (0.54%) SOC 2
10 3 (0.40%) ISO 20022
11 2 (0.27%) Actionable Recommendations
11 2 (0.27%) P3O
12 1 (0.13%) DICOM
12 1 (0.13%) GxP
12 1 (0.13%) HL7
12 1 (0.13%) ISO/IEC 27001
12 1 (0.13%) WCAG
System Software
1 14 (1.88%) Active Directory
Systems Management
1 10 (1.34%) Kibana
1 10 (1.34%) logstash
2 3 (0.40%) Single Sign-On
3 2 (0.27%) Active Directory Federation Services
4 1 (0.13%) Amdocs OSS
4 1 (0.13%) Systems Management Server (SMS)
4 1 (0.13%) Terraform
Vendors
1 225 (30.24%) Microsoft
2 127 (17.07%) Salesforce
3 61 (8.20%) SAP
4 25 (3.36%) Oracle
5 14 (1.88%) Google
6 13 (1.75%) Adobe
7 12 (1.61%) Salesforce Marketing Cloud
8 11 (1.48%) MuleSoft
9 10 (1.34%) Cisco
10 9 (1.21%) HubSpot
10 9 (1.21%) Tanium
11 8 (1.08%) Avaloq
11 8 (1.08%) Informatica
11 8 (1.08%) Pardot
12 6 (0.81%) Sage
13 5 (0.67%) Avaya
13 5 (0.67%) Genesys
13 5 (0.67%) IFS
13 5 (0.67%) Siebel
14 4 (0.54%) Databricks