Ticket Management Contracts in London

Ticket Management
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring Ticket Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Ticket Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 380 448 565
Rank change year-on-year +68 +117 -70
Contract jobs citing Ticket Management 20 34 39
As % of all contract jobs advertised in London 0.11% 0.14% 0.10%
As % of the Processes & Methodologies category 0.13% 0.15% 0.11%
Number of daily rates quoted 17 29 22
10th Percentile £180 £198 £263
25th Percentile £195 £208 £322
Median daily rate (50th Percentile) £215 £225 £413
Median % change year-on-year -4.44% -45.45% +26.92%
75th Percentile £325 £488 £585
90th Percentile £443 £575 £648
England median daily rate £210 £275 £400
% change year-on-year -23.64% -31.25% -7.25%
Number of hourly rates quoted 0 1 0
Median hourly rate - £25.00 -
England median hourly rate £13.84 £21.57 £16.50
% change year-on-year -35.84% +30.73% +26.92%

All Process and Methodology Skills
London

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 15,607 22,862 35,495
As % of all contract IT jobs advertised in London 88.27% 90.90% 92.19%
Number of daily rates quoted 11,159 16,574 26,061
10th Percentile £340 £375 £394
25th Percentile £445 £475 £475
Median daily rate (50th Percentile) £550 £588 £575
Median % change year-on-year -6.38% +2.17% +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £780
England median daily rate £525 £550 £550
% change year-on-year -4.55% - +10.00%
Number of hourly rates quoted 315 267 388
10th Percentile £15.50 £18.00 £17.09
25th Percentile £20.00 £22.50 £23.91
Median hourly rate £30.00 £39.42 £36.00
Median % change year-on-year -23.90% +9.50% +9.59%
75th Percentile £48.75 £64.50 £50.83
90th Percentile £67.60 £82.50 £67.50
England median hourly rate £37.50 £36.00 £25.68
% change year-on-year +4.17% +40.19% +14.13%

Ticket Management
Job Vacancy Trend in London

Job postings citing Ticket Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Ticket Management in London

Ticket Management
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Ticket Management in London.

Daily rate trend for Ticket Management in London

Ticket Management
Daily Rate Histogram in London

Daily rate distribution for jobs citing Ticket Management in London over the 6 months to 12 June 2024.

Daily rate histogram for Ticket Management in London

Ticket Management
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Ticket Management in London.

Hourly rate trend for Ticket Management in London

Ticket Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Microsoft Exchange
Applications
1 8 (40.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
Cloud Services
1 8 (40.00%) Microsoft 365
2 3 (15.00%) WhatsApp
3 2 (10.00%) Google Workspace
4 1 (5.00%) AWS
4 1 (5.00%) Azure
Communications & Networking
1 2 (10.00%) VPN
2 1 (5.00%) Firewall
2 1 (5.00%) Wi-Fi
Development Applications
1 3 (15.00%) JIRA
General
1 5 (25.00%) Social Skills
2 4 (20.00%) Legal
3 2 (10.00%) Analytical Skills
3 2 (10.00%) Marketing
4 1 (5.00%) Arabic Language
4 1 (5.00%) Banking
4 1 (5.00%) Documentation Skills
4 1 (5.00%) Finance
4 1 (5.00%) French Language
4 1 (5.00%) German Language
4 1 (5.00%) Organisational Skills
4 1 (5.00%) Public Sector
4 1 (5.00%) Spanish Language
Job Titles
1 5 (25.00%) Analyst
2 4 (20.00%) Legal Analyst
2 4 (20.00%) Product Manager
2 4 (20.00%) Service Analyst
2 4 (20.00%) Service Desk Analyst
2 4 (20.00%) Support Engineer
3 3 (15.00%) Mac Engineer
3 3 (15.00%) Service Desk Engineer
4 2 (10.00%) 1st/2nd Line Help Desk Support
4 2 (10.00%) 1st/2nd Line Support
4 2 (10.00%) 1st/2nd Line Support Engineer
4 2 (10.00%) 2nd Line Engineer
4 2 (10.00%) 2nd Line Support
4 2 (10.00%) 2nd Line Support Engineer
4 2 (10.00%) Help Desk Engineer
4 2 (10.00%) Help Desk Support
4 2 (10.00%) Help Desk Support Engineer
5 1 (5.00%) Business Analyst
5 1 (5.00%) Infrastructure Engineer
5 1 (5.00%) Product Business Analyst
Miscellaneous
1 3 (15.00%) Management Information System
2 2 (10.00%) Social Media
3 1 (5.00%) Onboarding
3 1 (5.00%) Product Ownership
3 1 (5.00%) Self-Motivation
3 1 (5.00%) Video Conferencing
Operating Systems
1 13 (65.00%) Windows
2 5 (25.00%) Windows 10
3 3 (15.00%) Android
3 3 (15.00%) Apple iOS
4 2 (10.00%) Mac OS
Processes & Methodologies
1 7 (35.00%) Customer Service
2 5 (25.00%) Case Management
2 5 (25.00%) Continuous Improvement
2 5 (25.00%) Customer Experience
2 5 (25.00%) Incident Management
2 5 (25.00%) Multi-Factor Authentication
2 5 (25.00%) Roadmaps
2 5 (25.00%) Service Delivery
2 5 (25.00%) Service Design
2 5 (25.00%) Service Management
2 5 (25.00%) User Experience
3 4 (20.00%) Agile
3 4 (20.00%) ITSM
3 4 (20.00%) Problem-Solving
3 4 (20.00%) Product Management
4 3 (15.00%) Change Management
4 3 (15.00%) Stakeholder Management
5 2 (10.00%) Innovative Thinking
5 2 (10.00%) ITIL
5 2 (10.00%) Strategic Planning
Qualifications
1 2 (10.00%) A+ Certification
1 2 (10.00%) MCP
1 2 (10.00%) Microsoft Certification
1 2 (10.00%) Security Cleared
2 1 (5.00%) Degree
2 1 (5.00%) SC Cleared
Quality Assurance & Compliance
1 2 (10.00%) SLA
2 1 (5.00%) ISO/IEC 27001
2 1 (5.00%) Sarbanes-Oxley
2 1 (5.00%) SOC 2
System Software
1 8 (40.00%) Active Directory
Systems Management
1 1 (5.00%) Microsoft Intune
Vendors
1 8 (40.00%) Microsoft
2 2 (10.00%) Google
3 1 (5.00%) Adobe
3 1 (5.00%) Apple
3 1 (5.00%) Avaya
3 1 (5.00%) Citrix
3 1 (5.00%) Ivanti
3 1 (5.00%) Okta
3 1 (5.00%) ServiceNow
3 1 (5.00%) Sun