Ticket Management Jobs in London

Ticket Management
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Ticket Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Ticket Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 463 566 741
Rank change year-on-year +103 +175 -140
Permanent jobs citing Ticket Management 46 37 185
As % of all permanent jobs advertised in London 0.19% 0.12% 0.25%
As % of the Processes & Methodologies category 0.21% 0.12% 0.26%
Number of salaries quoted 41 34 66
10th Percentile £28,290 £29,300 £28,625
25th Percentile £39,250 £41,781 £33,000
Median annual salary (50th Percentile) £52,500 £51,250 £42,500
Median % change year-on-year +2.44% +20.59% -8.11%
75th Percentile £63,750 £62,500 £70,000
90th Percentile £92,500 £75,000 £80,000
England median annual salary £39,750 £42,500 £33,000
% change year-on-year -6.47% +28.79% -6.38%

All Process and Methodology Skills
London

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 22,142 29,692 72,269
As % of all permanent jobs advertised in London 89.35% 95.12% 97.11%
Number of salaries quoted 16,050 21,866 34,403
10th Percentile £37,500 £42,500 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,250
90th Percentile £115,000 £116,250 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Ticket Management
Job Vacancy Trend in London

Job postings citing Ticket Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Ticket Management in London

Ticket Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Ticket Management in London.

Salary trend for Ticket Management in London

Ticket Management
Salary Histogram in London

Salary distribution for jobs citing Ticket Management in London over the 6 months to 12 June 2024.

Salary histogram for Ticket Management in London

Ticket Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +46 6 £50,000 +53.85% 1
West London -4 4 £28,290 -47.85%
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.04%) Microsoft Exchange
Applications
1 10 (21.74%) Microsoft Office
2 6 (13.04%) Microsoft Excel
3 4 (8.70%) Microsoft PowerPoint
Business Applications
1 2 (4.35%) Carpe Diem
Cloud Services
1 20 (43.48%) Microsoft 365
2 15 (32.61%) Azure
3 6 (13.04%) Entra ID
4 3 (6.52%) OneDrive
5 2 (4.35%) Power Platform
6 1 (2.17%) AWS
6 1 (2.17%) SaaS
Communications & Networking
1 5 (10.87%) Firewall
1 5 (10.87%) Remote Desktop
1 5 (10.87%) Wireshark
2 4 (8.70%) VPN
3 2 (4.35%) Skype
3 2 (4.35%) VoIP
3 2 (4.35%) Wireless
4 1 (2.17%) DNS
4 1 (2.17%) LAN
Database & Business Intelligence
1 2 (4.35%) Power BI
Development Applications
1 9 (19.57%) JIRA
General
1 30 (65.22%) Social Skills
2 16 (34.78%) Finance
3 14 (30.43%) Analytical Skills
4 4 (8.70%) Law
5 3 (6.52%) Legal
6 2 (4.35%) Presentation Skills
7 1 (2.17%) Banking
7 1 (2.17%) Games
7 1 (2.17%) Inclusion and Diversity
7 1 (2.17%) Retail Banking
7 1 (2.17%) Telecoms
Job Titles
1 13 (28.26%) Analyst
2 8 (17.39%) Applications Manager
2 8 (17.39%) Applications Support
2 8 (17.39%) Applications Support Manager
2 8 (17.39%) IT Analyst
2 8 (17.39%) Support Manager
3 6 (13.04%) Senior
3 6 (13.04%) Service Manager
4 5 (10.87%) Cybersecurity Analyst
4 5 (10.87%) Email Analyst
4 5 (10.87%) IT Security Analyst
4 5 (10.87%) Security Analyst
4 5 (10.87%) Service Desk Engineer
4 5 (10.87%) Vulnerability Analyst
4 5 (10.87%) Vulnerability Management Analyst
5 4 (8.70%) Service Analyst
5 4 (8.70%) Service Desk Analyst
5 4 (8.70%) Support Analyst
5 4 (8.70%) Support Engineer
6 3 (6.52%) Legal Analyst
Libraries, Frameworks & Software Standards
1 1 (2.17%) EDI
1 1 (2.17%) Spring
Miscellaneous
1 7 (15.22%) Management Information System
2 5 (10.87%) Cyber Threat
3 2 (4.35%) iPad
3 2 (4.35%) iPhone
3 2 (4.35%) Onboarding
3 2 (4.35%) Video Conferencing
4 1 (2.17%) Cloud Native
4 1 (2.17%) Data Centre
4 1 (2.17%) Public Cloud
Operating Systems
1 20 (43.48%) Windows
2 5 (10.87%) Apple iOS
3 3 (6.52%) Android
3 3 (6.52%) Mac OS
4 1 (2.17%) Linux
4 1 (2.17%) Windows 10
4 1 (2.17%) Windows Server
Processes & Methodologies
1 17 (36.96%) Problem-Solving
2 16 (34.78%) Customer Service
3 15 (32.61%) ITIL
4 10 (21.74%) Incident Management
4 10 (21.74%) ITSM
4 10 (21.74%) Problem Management
4 10 (21.74%) Service Delivery
5 8 (17.39%) Order Management
5 8 (17.39%) Proactive Monitoring
5 8 (17.39%) Process Improvement
5 8 (17.39%) Risk Management
6 7 (15.22%) Service Management
7 5 (10.87%) Asset Management
7 5 (10.87%) Cybersecurity
7 5 (10.87%) Data Protection
7 5 (10.87%) Data Security
7 5 (10.87%) Project Planning
7 5 (10.87%) Risk Analysis
7 5 (10.87%) SIEM
7 5 (10.87%) Vulnerability Management
Programming Languages
1 1 (2.17%) Java
1 1 (2.17%) SQL
Qualifications
1 6 (13.04%) Degree
2 3 (6.52%) Security Cleared
3 2 (4.35%) ITIL Foundation Certificate
3 2 (4.35%) SC Cleared
4 1 (2.17%) CCNA
4 1 (2.17%) Cisco Certification
4 1 (2.17%) ITIL Certification
4 1 (2.17%) JNCIA
Quality Assurance & Compliance
1 18 (39.13%) SLA
2 5 (10.87%) GDPR
2 5 (10.87%) GRC
2 5 (10.87%) ISO/IEC 27001
2 5 (10.87%) NCSC
2 5 (10.87%) PCI DSS
3 3 (6.52%) Accessibility
4 1 (2.17%) QA
System Software
1 16 (34.78%) Active Directory
Systems Management
1 10 (21.74%) Microsoft Intune
2 5 (10.87%) CSIRT
3 4 (8.70%) SCCM
4 2 (4.35%) AirWatch
Vendors
1 19 (41.30%) Microsoft
2 5 (10.87%) Qualys
2 5 (10.87%) ServiceNow
3 4 (8.70%) Citrix
3 4 (8.70%) iManage
4 2 (4.35%) Bomgar
4 2 (4.35%) Cisco
5 1 (2.17%) Aderant