Service Analyst Jobs in London

Service Analyst
England > London

The median Service Analyst salary in London is £38,000 per year according to job vacancies posted during the 6 months to 4 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 Jun 2024
Same period 2023 Same period 2022
Rank 348 365 506
Rank change year-on-year +17 +141 -143
Permanent jobs requiring a Service Analyst 153 246 465
As % of all permanent jobs advertised in London 0.63% 0.77% 0.63%
As % of the Job Titles category 0.67% 0.82% 0.65%
Number of salaries quoted 132 204 357
10th Percentile £26,250 £25,988 £24,250
25th Percentile £31,250 £30,000 £26,500
Median annual salary (50th Percentile) £38,000 £35,000 £35,000
Median % change year-on-year +8.57% - -6.67%
75th Percentile £65,000 £45,000 £60,000
90th Percentile £71,250 £57,500 £79,250
England median annual salary £27,500 £28,500 £27,950
% change year-on-year -3.51% +1.97% +1.64%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,874 30,163 71,064
% of permanent jobs with a recognized job title 94.49% 95.03% 96.23%
Number of salaries quoted 16,909 22,632 34,990
10th Percentile £37,500 £41,750 £41,250
25th Percentile £50,000 £54,988 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £52,500 £60,640 £60,000
% change year-on-year -13.42% +1.07% +9.09%

Service Analyst
Job Vacancy Trend in London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Analyst in London

Service Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Analyst in London.

Salary trend for Service Analyst in London

Service Analyst
Salary Histogram in London

Salary distribution for jobs citing Service Analyst in London over the 6 months to 4 June 2024.

Salary histogram for Service Analyst in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the London region over the 6 months to 4 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +37 25 £35,000 +7.69% 2
East London +15 1 £24,000 -9.43%
West London +2 1 £25,500 -43.33%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 4 June 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Analyst in the job title.

1 68 (44.44%) Windows
2 57 (37.25%) Active Directory
3 54 (35.29%) Finance
4 50 (32.68%) Microsoft 365
5 47 (30.72%) Microsoft
6 43 (28.10%) Social Skills
7 41 (26.80%) Windows 10
8 37 (24.18%) Analytical Skills
8 37 (24.18%) ITSM
9 36 (23.53%) ITIL
10 34 (22.22%) Customer Service
11 31 (20.26%) Microsoft Office
12 27 (17.65%) Azure
13 25 (16.34%) Microsoft Exchange
13 25 (16.34%) Problem-Solving
14 24 (15.69%) SLA
15 23 (15.03%) Banking
16 21 (13.73%) Service Management
17 19 (12.42%) Degree
18 18 (11.76%) SharePoint
18 18 (11.76%) Citrix
18 18 (11.76%) Asset Management
19 16 (10.46%) AWS
20 15 (9.80%) Self-Motivation
21 14 (9.15%) FinOps
21 14 (9.15%) Cost Optimisation
21 14 (9.15%) Agile
22 13 (8.50%) Data Quality
22 13 (8.50%) OneDrive
23 12 (7.84%) Law

Service Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (16.34%) Microsoft Exchange
2 18 (11.76%) SharePoint
3 1 (0.65%) CMS
Applications
1 31 (20.26%) Microsoft Office
2 6 (3.92%) Microsoft Excel
3 3 (1.96%) Microsoft PowerPoint
4 1 (0.65%) Chatbot
Business Applications
1 2 (1.31%) Elite 3E
2 1 (0.65%) Aladdin
2 1 (0.65%) Carpe Diem
Cloud Services
1 50 (32.68%) Microsoft 365
2 27 (17.65%) Azure
3 16 (10.46%) AWS
4 13 (8.50%) OneDrive
5 10 (6.54%) Power Platform
6 9 (5.88%) Entra ID
6 9 (5.88%) Mimecast
7 7 (4.58%) Snowflake
8 3 (1.96%) Power Automate
9 2 (1.31%) GCP
9 2 (1.31%) Google Drive
9 2 (1.31%) Google Workspace
9 2 (1.31%) PaaS
9 2 (1.31%) SaaS
9 2 (1.31%) WhatsApp
10 1 (0.65%) Asana
10 1 (0.65%) Azure Monitor
10 1 (0.65%) Google Sheets
10 1 (0.65%) Zapier
Communications & Networking
1 11 (7.19%) LAN
1 11 (7.19%) VPN
2 7 (4.58%) WAN
3 5 (3.27%) DNS
3 5 (3.27%) SSL
4 4 (2.61%) Wi-Fi
4 4 (2.61%) Wireshark
5 3 (1.96%) Remote Desktop
6 2 (1.31%) Firewall
6 2 (1.31%) SAN
6 2 (1.31%) TCP/IP
6 2 (1.31%) Wireless
7 1 (0.65%) FTP
7 1 (0.65%) HTTP
7 1 (0.65%) Internet
7 1 (0.65%) Intranet
7 1 (0.65%) Network Security
7 1 (0.65%) POP3
7 1 (0.65%) SMTP
7 1 (0.65%) SSH
Database & Business Intelligence
1 10 (6.54%) Power BI
2 3 (1.96%) Tableau
General
1 54 (35.29%) Finance
2 43 (28.10%) Social Skills
3 37 (24.18%) Analytical Skills
4 23 (15.03%) Banking
5 12 (7.84%) Law
6 10 (6.54%) Inclusion and Diversity
6 10 (6.54%) Legal
7 7 (4.58%) Presentation Skills
8 4 (2.61%) Advertising
9 3 (1.96%) Back Office
9 3 (1.96%) Influencing Skills
9 3 (1.96%) Public Sector
9 3 (1.96%) Retail
10 2 (1.31%) Games
10 2 (1.31%) Music Industry
10 2 (1.31%) Organisational Skills
11 1 (0.65%) Investment Banking
11 1 (0.65%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.31%) .NET
2 1 (0.65%) EDI
Miscellaneous
1 15 (9.80%) Self-Motivation
2 9 (5.88%) iPad
2 9 (5.88%) iPhone
3 6 (3.92%) Management Information System
3 6 (3.92%) Onboarding
4 5 (3.27%) CMDB
4 5 (3.27%) Smartphone
5 4 (2.61%) Product Ownership
6 3 (1.96%) Video Conferencing
7 2 (1.31%) Bitcoin
7 2 (1.31%) Data Centre
7 2 (1.31%) Hedge funds
7 2 (1.31%) Housing Association
8 1 (0.65%) Blackberry
8 1 (0.65%) CCTV
8 1 (0.65%) Derivative
8 1 (0.65%) Distributed Denial-of-Service
8 1 (0.65%) Driving Licence
8 1 (0.65%) NHS
8 1 (0.65%) Security Operations Centre
Operating Systems
1 68 (44.44%) Windows
2 41 (26.80%) Windows 10
3 7 (4.58%) Windows Server
4 6 (3.92%) Linux
5 5 (3.27%) Mac OS
6 4 (2.61%) Unix
7 3 (1.96%) Apple iOS
8 2 (1.31%) Android
8 2 (1.31%) Red Hat Enterprise Linux
Processes & Methodologies
1 37 (24.18%) ITSM
2 36 (23.53%) ITIL
3 34 (22.22%) Customer Service
4 25 (16.34%) Problem-Solving
5 21 (13.73%) Service Management
6 18 (11.76%) Asset Management
7 14 (9.15%) Agile
7 14 (9.15%) Cost Optimisation
7 14 (9.15%) FinOps
8 10 (6.54%) Business Intelligence
9 9 (5.88%) Business Analysis
9 9 (5.88%) Stakeholder Management
9 9 (5.88%) Wealth Management
10 8 (5.23%) Analytics
10 8 (5.23%) Change Management
10 8 (5.23%) Incident Management
10 8 (5.23%) Investment Management
10 8 (5.23%) Statistics
11 7 (4.58%) Computer Science
11 7 (4.58%) Cybersecurity
Programming Languages
1 11 (7.19%) Python
1 11 (7.19%) SQL
2 7 (4.58%) R
2 7 (4.58%) T-SQL
3 2 (1.31%) C++
3 2 (1.31%) Java
Qualifications
1 19 (12.42%) Degree
2 7 (4.58%) ITIL Certification
3 4 (2.61%) Computer Science Degree
3 4 (2.61%) GCFA
3 4 (2.61%) GCIA
3 4 (2.61%) GCIH
4 3 (1.96%) Master's Degree
4 3 (1.96%) MBA
5 2 (1.31%) A+ Certification
5 2 (1.31%) ISEB
6 1 (0.65%) CCNA
6 1 (0.65%) CCNP
6 1 (0.65%) CISA
6 1 (0.65%) Cisco Certification
6 1 (0.65%) CISM
6 1 (0.65%) CISSP
6 1 (0.65%) ECDL
6 1 (0.65%) MCP
6 1 (0.65%) Microsoft Certification
6 1 (0.65%) QiCA
Quality Assurance & Compliance
1 24 (15.69%) SLA
2 13 (8.50%) Data Quality
3 5 (3.27%) COBIT
4 4 (2.61%) NIST
4 4 (2.61%) QA
5 3 (1.96%) ITGC
6 2 (1.31%) Accessibility
6 2 (1.31%) Sarbanes-Oxley
6 2 (1.31%) Software Quality Assurance
7 1 (0.65%) ISO/IEC 27001
System Software
1 57 (37.25%) Active Directory
2 11 (7.19%) XenApp
2 11 (7.19%) XenDesktop
3 4 (2.61%) VMware Infrastructure
4 3 (1.96%) Virtual Desktop
Systems Management
1 9 (5.88%) Microsoft Intune
2 2 (1.31%) SCCM
3 1 (0.65%) Jamf Pro
Vendors
1 47 (30.72%) Microsoft
2 18 (11.76%) Citrix
3 9 (5.88%) Ivanti
4 8 (5.23%) iManage
4 8 (5.23%) ServiceNow
4 8 (5.23%) VMware
5 7 (4.58%) Alteryx
6 5 (3.27%) Cisco
7 4 (2.61%) Google
8 3 (1.96%) Adobe
8 3 (1.96%) Intapp
8 3 (1.96%) Splunk
9 2 (1.31%) Aderant
9 2 (1.31%) Atlassian
9 2 (1.31%) CrowdStrike
9 2 (1.31%) Red Hat
9 2 (1.31%) Sun
9 2 (1.31%) Symantec
10 1 (0.65%) Apple
10 1 (0.65%) Cadence