SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 190 206 343
Rank change year-on-year +16 +137 -15
Permanent jobs citing SLA 396 605 832
As % of all permanent jobs advertised in London 1.67% 1.79% 1.19%
As % of the Quality Assurance & Compliance category 11.84% 10.86% 7.26%
Number of salaries quoted 234 429 554
10th Percentile £26,500 £28,750 £26,500
25th Percentile £31,250 £33,000 £32,500
Median annual salary (50th Percentile) £44,000 £45,000 £48,000
Median % change year-on-year -2.22% -6.25% -8.57%
75th Percentile £65,938 £72,500 £67,500
90th Percentile £85,000 £85,000 £85,000
England median annual salary £32,500 £40,000 £37,500
% change year-on-year -18.75% +6.67% -6.25%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,345 5,569 11,462
As % of all permanent jobs advertised in London 14.14% 16.51% 16.35%
Number of salaries quoted 2,449 3,563 5,292
10th Percentile £36,250 £39,800 £40,000
25th Percentile £50,000 £51,250 £50,750
Median annual salary (50th Percentile) £67,500 £67,500 £65,000
Median % change year-on-year - +3.85% -
75th Percentile £90,000 £86,250 £85,000
90th Percentile £112,500 £102,500 £100,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 20 May 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -2 54 £37,000 -43.08% 16
South London +20 35 £50,675 +23.60% 5
West London -15 21 £40,000 - 4
East London +15 10 £80,000 +23.08% 21
North London +6 9 £30,000 - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (9.09%) Microsoft Exchange
2 19 (4.80%) SharePoint
3 5 (1.26%) CMS
3 5 (1.26%) JBoss
4 3 (0.76%) Apache Spark
4 3 (0.76%) IIS
4 3 (0.76%) Moodle
4 3 (0.76%) WordPress
5 2 (0.51%) SharePoint Server
5 2 (0.51%) Skype for Business
6 1 (0.25%) Blackberry Enterprise Server
6 1 (0.25%) Confluence
6 1 (0.25%) Exchange Server 2010
Applications
1 55 (13.89%) Microsoft Office
2 9 (2.27%) Microsoft Excel
3 4 (1.01%) Microsoft PowerPoint
4 3 (0.76%) Adobe Creative Suite
5 1 (0.25%) 1Password
Business Applications
1 5 (1.26%) Fidessa
1 5 (1.26%) Temenos T24
2 4 (1.01%) Endur
2 4 (1.01%) Workday HCM
3 2 (0.51%) Adaptiv
3 2 (0.51%) Dynamics CRM
3 2 (0.51%) Elite 3E
3 2 (0.51%) Remedy ITSM
3 2 (0.51%) Unit4 Business World
4 1 (0.25%) Carpe Diem
4 1 (0.25%) HFM
4 1 (0.25%) Oracle EBS
Cloud Services
1 97 (24.49%) Microsoft 365
2 88 (22.22%) SaaS
3 51 (12.88%) Azure
4 22 (5.56%) Power Automate
5 21 (5.30%) AWS
6 20 (5.05%) Snowflake
7 18 (4.55%) Power Platform
8 12 (3.03%) Dynamics 365
8 12 (3.03%) Entra ID
8 12 (3.03%) OneDrive
9 9 (2.27%) Azure DevOps
10 8 (2.02%) IaaS
11 7 (1.77%) PaaS
12 6 (1.52%) Azure AKS
12 6 (1.52%) GCP
12 6 (1.52%) PowerApps
13 5 (1.26%) Azure ExpressRoute
13 5 (1.26%) Azure Pipelines
14 4 (1.01%) Amazon CloudWatch
14 4 (1.01%) Mimecast
Communications & Networking
1 28 (7.07%) VPN
2 26 (6.57%) Firewall
3 23 (5.81%) DNS
4 21 (5.30%) TCP/IP
5 20 (5.05%) DHCP
6 16 (4.04%) BGP
6 16 (4.04%) LAN
6 16 (4.04%) OSPF
6 16 (4.04%) WAN
7 12 (3.03%) MPLS
7 12 (3.03%) Wireless
8 9 (2.27%) F5 BIG-IP GTM
8 9 (2.27%) F5 BIG-IP LTM
8 9 (2.27%) SD-WAN
9 7 (1.77%) VLAN
10 5 (1.26%) BIG-IP
10 5 (1.26%) Cisco Firepower
10 5 (1.26%) FIX Connectivity
10 5 (1.26%) Unified Communications
10 5 (1.26%) VXLAN
Database & Business Intelligence
1 37 (9.34%) SQL Server
2 20 (5.05%) Tableau
3 7 (1.77%) Power BI
4 6 (1.52%) MySQL
5 4 (1.01%) Relational Database
6 2 (0.51%) Data Lake
6 2 (0.51%) Metadata
6 2 (0.51%) Oracle BI EE
6 2 (0.51%) Oracle ODI
7 1 (0.25%) Azure SQL Database
7 1 (0.25%) Elasticsearch
7 1 (0.25%) Enterprise Data Warehouse
7 1 (0.25%) Essbase
7 1 (0.25%) Hazelcast
7 1 (0.25%) MongoDB
7 1 (0.25%) PostgreSQL
Development Applications
1 19 (4.80%) JIRA
2 5 (1.26%) SonarQube
3 4 (1.01%) Git
3 4 (1.01%) Jenkins
3 4 (1.01%) Postman
4 3 (0.76%) Bitbucket
4 3 (0.76%) Subversion
5 1 (0.25%) Oracle APEX
5 1 (0.25%) Sourcetree
5 1 (0.25%) Visual Studio
General
1 198 (50.00%) Social Skills
2 168 (42.42%) Finance
3 116 (29.29%) Inclusion and Diversity
4 96 (24.24%) Law
5 48 (12.12%) Analytical Skills
6 46 (11.62%) Banking
7 25 (6.31%) Marketing
8 15 (3.79%) Back Office
9 13 (3.28%) Environmental Health
10 11 (2.78%) Legal
10 11 (2.78%) Retail
11 9 (2.27%) Telecoms
12 7 (1.77%) Public Sector
13 6 (1.52%) Advertising
13 6 (1.52%) Financial Institution
14 5 (1.26%) German Language
15 4 (1.01%) Games
15 4 (1.01%) Organisational Skills
15 4 (1.01%) Presentation Skills
16 3 (0.76%) Manufacturing
Job Titles
1 127 (32.07%) Senior
2 95 (23.99%) Service Manager
3 84 (21.21%) Delivery Manager
3 84 (21.21%) Service Delivery Manager
4 78 (19.70%) Senior Delivery Manager
4 78 (19.70%) Senior Manager
4 78 (19.70%) Senior Service Delivery Manager
4 78 (19.70%) Senior Service Manager
5 61 (15.40%) Analyst
6 28 (7.07%) Service Analyst
7 27 (6.82%) Applications Support
8 26 (6.57%) Service Desk Analyst
9 25 (6.31%) Support Analyst
10 24 (6.06%) 2nd Line Support
10 24 (6.06%) Support Engineer
11 23 (5.81%) Lead
12 21 (5.30%) IT Support
13 17 (4.29%) Network Engineer
14 13 (3.28%) Applications Manager
14 13 (3.28%) Support Specialist
Libraries, Frameworks & Software Standards
1 23 (5.81%) HTML
2 21 (5.30%) CSS
3 7 (1.77%) ADSI
3 7 (1.77%) FIX Protocol
3 7 (1.77%) LDAP
4 6 (1.52%) ARM Templates
4 6 (1.52%) REST
5 5 (1.26%) .NET
5 5 (1.26%) Azure Blueprints
5 5 (1.26%) Web Services
6 4 (1.01%) XML
7 3 (0.76%) EDI
8 2 (0.51%) .NET Framework
8 2 (0.51%) AngularJS
8 2 (0.51%) SOAP
9 1 (0.25%) ASP.NET
9 1 (0.25%) JSP
9 1 (0.25%) Middleware
9 1 (0.25%) SAML
9 1 (0.25%) Spring
Miscellaneous
1 20 (5.05%) Life Science
2 19 (4.80%) Management Information System
3 16 (4.04%) Data Centre
4 14 (3.54%) Onboarding
4 14 (3.54%) Self-Motivation
5 8 (2.02%) Blackberry
6 7 (1.77%) BYOD
6 7 (1.77%) FMCG
7 5 (1.26%) Eurex
7 5 (1.26%) iPad
7 5 (1.26%) Smartphone
8 4 (1.01%) Distributed Denial-of-Service
8 4 (1.01%) iPhone
9 3 (0.76%) Cyber Kill Chain
9 3 (0.76%) Driving Licence
9 3 (0.76%) Learning Management System
9 3 (0.76%) VLE
10 2 (0.51%) Credit Risk
10 2 (0.51%) Replication
10 2 (0.51%) Taxonomies
Operating Systems
1 123 (31.06%) Windows
2 41 (10.35%) Windows 10
3 34 (8.59%) Windows Server
4 25 (6.31%) Linux
5 22 (5.56%) Unix
6 8 (2.02%) AIX
6 8 (2.02%) Apple iOS
7 7 (1.77%) Mac OS
8 6 (1.52%) Android
9 5 (1.26%) CentOS
10 4 (1.01%) Red Hat Enterprise Linux
11 2 (0.51%) Windows Server 2016
12 1 (0.25%) Solaris
12 1 (0.25%) VMS
12 1 (0.25%) Windows Server 2008
12 1 (0.25%) Windows Server 2012
12 1 (0.25%) Windows Server 2019
Processes & Methodologies
1 111 (28.03%) Service Delivery
2 91 (22.98%) Customer Service
3 90 (22.73%) Mentoring
4 88 (22.22%) ITIL
4 88 (22.22%) Problem-Solving
5 83 (20.96%) Contract Negotiation
6 79 (19.95%) Performance Management
7 48 (12.12%) ITSM
8 42 (10.61%) Incident Management
9 40 (10.10%) Service Management
10 29 (7.32%) Asset Management
11 25 (6.31%) Line Management
12 22 (5.56%) Problem Management
12 22 (5.56%) Root Cause Analysis
12 22 (5.56%) Technical Leadership
13 21 (5.30%) Process Improvement
14 20 (5.05%) Agile
15 19 (4.80%) Customer Experience
15 19 (4.80%) Ticket Management
16 18 (4.55%) Cybersecurity
Programming Languages
1 48 (12.12%) SQL
2 29 (7.32%) JavaScript
3 22 (5.56%) PowerShell
4 20 (5.05%) T-SQL
5 19 (4.80%) Python
6 12 (3.03%) Bash
7 6 (1.52%) Java
8 5 (1.26%) Bicep
8 5 (1.26%) C#
8 5 (1.26%) Perl
8 5 (1.26%) Ruby
9 1 (0.25%) Shell Script
Qualifications
1 47 (11.87%) Degree
2 11 (2.78%) ITIL Certification
3 10 (2.53%) DBS Check
3 10 (2.53%) Security Cleared
4 9 (2.27%) Computer Science Degree
5 8 (2.02%) Cisco Certification
6 7 (1.77%) CCNP
7 5 (1.26%) CCIE
7 5 (1.26%) Microsoft Certification
8 3 (0.76%) Azure Certification
8 3 (0.76%) CCNA
8 3 (0.76%) SC Cleared
9 2 (0.51%) A+ Certification
9 2 (0.51%) ITIL Foundation Certificate
9 2 (0.51%) MCP
9 2 (0.51%) MCSE
10 1 (0.25%) HNC
10 1 (0.25%) HND
10 1 (0.25%) PMI Certification
10 1 (0.25%) PMP
Quality Assurance & Compliance
1 7 (1.77%) GDPR
2 6 (1.52%) QA
3 2 (0.51%) ISO/IEC 27001
4 1 (0.25%) COSHH
4 1 (0.25%) Data Quality
4 1 (0.25%) HMG Security Policy Framework
4 1 (0.25%) NEBOSH
4 1 (0.25%) PCI DSS
System Software
1 100 (25.25%) Active Directory
2 20 (5.05%) VMware Infrastructure
3 6 (1.52%) Virtual Desktop
4 3 (0.76%) Virtual Servers
5 2 (0.51%) Firmware
6 1 (0.25%) Docker
6 1 (0.25%) Hyper-V
6 1 (0.25%) KVM
6 1 (0.25%) LXC
6 1 (0.25%) Squid
6 1 (0.25%) Veritas Cluster Server
6 1 (0.25%) Virtual Machines
6 1 (0.25%) VMware ESXi
6 1 (0.25%) vSphere
6 1 (0.25%) XenApp
Systems Management
1 15 (3.79%) SCCM
2 14 (3.54%) Microsoft Intune
3 7 (1.77%) Kubernetes
4 6 (1.52%) FortiGate
5 5 (1.26%) Istio
6 3 (0.76%) Ansible
6 3 (0.76%) Nessus
7 2 (0.51%) Control-M
7 2 (0.51%) Oracle Enterprise Manager
7 2 (0.51%) Rundeck
7 2 (0.51%) SafeCom
7 2 (0.51%) Single Sign-On
7 2 (0.51%) Terraform
8 1 (0.25%) McAfee ePO
8 1 (0.25%) NetBackup
8 1 (0.25%) OfficeScan
8 1 (0.25%) Prometheus
8 1 (0.25%) SCOM
8 1 (0.25%) SolarWinds Orion
8 1 (0.25%) Trend Micro Deep Security
Vendors
1 208 (52.53%) Microsoft
2 98 (24.75%) ServiceNow
3 81 (20.45%) Dell
4 23 (5.81%) Cisco
4 23 (5.81%) VMware
5 17 (4.29%) Oracle
6 12 (3.03%) Bloomberg
7 11 (2.78%) Citrix
8 9 (2.27%) F5
8 9 (2.27%) Google
8 9 (2.27%) Meraki
8 9 (2.27%) Red Hat
9 8 (2.02%) Apple
10 6 (1.52%) iManage
10 6 (1.52%) Palo Alto
10 6 (1.52%) Qualys
10 6 (1.52%) Remedy
10 6 (1.52%) Salesforce
11 5 (1.26%) Patsystems
11 5 (1.26%) Trayport