Service Delivery Jobs in London

Service Delivery
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 4 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 Jun 2024
Same period 2023 Same period 2022
Rank 133 182 221
Rank change year-on-year +49 +39 -42
Permanent jobs citing Service Delivery 573 627 1,442
As % of all permanent jobs advertised in London 2.37% 1.98% 1.95%
As % of the Processes & Methodologies category 2.63% 2.07% 2.01%
Number of salaries quoted 372 484 949
10th Percentile £32,050 £31,938 £32,000
25th Percentile £47,385 £43,162 £47,500
Median annual salary (50th Percentile) £60,000 £65,000 £60,000
Median % change year-on-year -7.69% +8.33% +4.35%
75th Percentile £78,750 £85,000 £73,750
90th Percentile £92,159 £105,000 £92,100
England median annual salary £50,000 £52,500 £51,000
% change year-on-year -4.76% +2.94% +2.00%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,762 30,218 71,726
As % of all permanent jobs advertised in London 89.89% 95.20% 97.13%
Number of salaries quoted 15,885 22,168 34,547
10th Percentile £37,500 £42,500 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £116,250 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 4 June 2024.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 4 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +22 109 £69,000 +2.22% 28
South London +27 46 £47,500 +5.56% 4
North London +20 29 £55,000 +4.76% 3
West London +2 29 £61,250 +25.64% 10
East London +12 12 £55,000 +15.79% 10
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.89%) SharePoint
2 25 (4.36%) Microsoft Exchange
3 5 (0.87%) Exchange Server 2013
4 4 (0.70%) Exchange Server 2010
5 3 (0.52%) CMS
6 2 (0.35%) Skype for Business
7 1 (0.17%) Blackberry Enterprise Server
7 1 (0.17%) Documentum
7 1 (0.17%) IIS
Applications
1 21 (3.66%) Microsoft Office
2 20 (3.49%) Microsoft Excel
3 13 (2.27%) Microsoft PowerPoint
4 2 (0.35%) Microsoft Project
Business Applications
1 16 (2.79%) Dynamics CRM
2 4 (0.70%) Elite 3E
3 3 (0.52%) NetSuite
3 3 (0.52%) Remedy ITSM
4 2 (0.35%) Oracle EBS
4 2 (0.35%) SAP CX
4 2 (0.35%) SAP HCM
4 2 (0.35%) Workday HCM
5 1 (0.17%) NEC Housing
5 1 (0.17%) SAP ERP
Cloud Services
1 131 (22.86%) Azure
2 111 (19.37%) Microsoft 365
2 111 (19.37%) SaaS
3 60 (10.47%) Power Platform
4 27 (4.71%) PowerApps
5 23 (4.01%) AWS
6 21 (3.66%) Power Automate
7 20 (3.49%) Azure DevOps
8 17 (2.97%) Entra ID
9 9 (1.57%) Dynamics 365
10 8 (1.40%) OneDrive
10 8 (1.40%) PaaS
11 7 (1.22%) IaaS
12 6 (1.05%) Cloud Computing
13 5 (0.87%) Azure Synapse Analytics
14 4 (0.70%) Mimecast
14 4 (0.70%) Snowflake
14 4 (0.70%) WhatsApp
15 3 (0.52%) Azure Data Factory
15 3 (0.52%) Google Workspace
Communications & Networking
1 19 (3.32%) WAN
2 17 (2.97%) Firewall
3 11 (1.92%) VPN
4 10 (1.75%) LAN
4 10 (1.75%) TCP/IP
4 10 (1.75%) Wi-Fi
5 8 (1.40%) DNS
5 8 (1.40%) Internet
6 7 (1.22%) DHCP
6 7 (1.22%) Wireless
7 6 (1.05%) Cisco Firepower
7 6 (1.05%) Network Security
8 5 (0.87%) SD-WAN
9 4 (0.70%) Remote Desktop
9 4 (0.70%) SSL
10 3 (0.52%) Cisco Nexus
10 3 (0.52%) F5 BIG-IP LTM
10 3 (0.52%) Unified Communications
10 3 (0.52%) VoIP
10 3 (0.52%) VSAT
Database & Business Intelligence
1 39 (6.81%) Power BI
2 31 (5.41%) SQL Server
3 15 (2.62%) Relational Database
4 13 (2.27%) SQL Server Reporting Services
5 11 (1.92%) Azure SQL Database
6 6 (1.05%) SAP HANA
7 4 (0.70%) BusinessObjects
7 4 (0.70%) SQL Server Integration Services
8 3 (0.52%) Data Warehouse
8 3 (0.52%) DBAmp
8 3 (0.52%) GIS
8 3 (0.52%) Tableau
9 2 (0.35%) Data Lake
10 1 (0.17%) Azure SQL Data Warehouse
10 1 (0.17%) Data Mining
10 1 (0.17%) OLAP Cube
10 1 (0.17%) Oracle OWB
10 1 (0.17%) QlikView
10 1 (0.17%) RDBMS
10 1 (0.17%) SQL Server Analysis Services
Development Applications
1 10 (1.75%) Visual Studio
2 8 (1.40%) JIRA
3 3 (0.52%) Git
4 2 (0.35%) Selenium
4 2 (0.35%) Team Foundation Server
5 1 (0.17%) GitLab
5 1 (0.17%) Jenkins
General
1 234 (40.84%) Social Skills
2 179 (31.24%) Finance
3 111 (19.37%) Inclusion and Diversity
4 99 (17.28%) Law
5 53 (9.25%) Analytical Skills
6 42 (7.33%) Legal
7 34 (5.93%) Public Sector
8 24 (4.19%) Banking
9 21 (3.66%) Marketing
10 18 (3.14%) Local Government
11 17 (2.97%) Retail
12 14 (2.44%) Advertising
12 14 (2.44%) Presentation Skills
13 11 (1.92%) Influencing Skills
13 11 (1.92%) Organisational Skills
13 11 (1.92%) Telecoms
14 10 (1.75%) Financial Institution
14 10 (1.75%) Pharmaceutical
15 9 (1.57%) Investment Banking
16 6 (1.05%) Police
Job Titles
1 174 (30.37%) Service Manager
2 152 (26.53%) Delivery Manager
3 148 (25.83%) Service Delivery Manager
4 129 (22.51%) Senior
5 99 (17.28%) Senior Manager
6 91 (15.88%) Senior Delivery Manager
6 91 (15.88%) Senior Service Delivery Manager
6 91 (15.88%) Senior Service Manager
7 73 (12.74%) Lead
8 58 (10.12%) IT Manager
9 51 (8.90%) Developer
10 48 (8.38%) Analyst
11 39 (6.81%) IT Services Manager
12 27 (4.71%) IT Services Delivery Manager
13 23 (4.01%) IT Support
14 18 (3.14%) Power Platform Developer
15 17 (2.97%) Support Engineer
16 16 (2.79%) Lead Developer
17 15 (2.62%) Consultant
18 14 (2.44%) Network Engineer
Libraries, Frameworks & Software Standards
1 18 (3.14%) CSS
2 16 (2.79%) HTML
3 12 (2.09%) .NET
4 8 (1.40%) .NET Framework
4 8 (1.40%) ASP.NET
5 7 (1.22%) Web Services
6 4 (0.70%) 802.1X
7 3 (0.52%) .NET Core
7 3 (0.52%) ASP.NET MVC
8 2 (0.35%) AWS CDK
8 2 (0.35%) JSON
8 2 (0.35%) XML
9 1 (0.17%) EDI
9 1 (0.17%) JSP
9 1 (0.17%) MDX
9 1 (0.17%) Nunjucks
9 1 (0.17%) Servlets
9 1 (0.17%) SOAP
9 1 (0.17%) WebdriverIO
9 1 (0.17%) YAML
Miscellaneous
1 27 (4.71%) Management Information System
2 24 (4.19%) Self-Motivation
3 14 (2.44%) Mainframe
4 11 (1.92%) Product Ownership
5 10 (1.75%) Hedge funds
5 10 (1.75%) Onboarding
6 9 (1.57%) CMDB
7 8 (1.40%) Data Centre
7 8 (1.40%) NHS
8 7 (1.22%) Hybrid Cloud
9 5 (0.87%) Enterprise Software
9 5 (0.87%) FMCG
9 5 (0.87%) iPhone
9 5 (0.87%) Public Cloud
10 4 (0.70%) Cloud Native
10 4 (0.70%) Enterprise Cloud
10 4 (0.70%) Freedom of Information
10 4 (0.70%) IBM Mainframe
10 4 (0.70%) PMI
11 3 (0.52%) Distributed Denial-of-Service
Operating Systems
1 78 (13.61%) Windows
2 19 (3.32%) Windows 10
3 17 (2.97%) Windows Server
4 10 (1.75%) Windows Server 2012
5 8 (1.40%) Windows Server 2008
5 8 (1.40%) Windows Server 2019
6 7 (1.22%) Apple iOS
6 7 (1.22%) Windows Server 2016
7 5 (0.87%) Linux
7 5 (0.87%) Mac OS X
8 3 (0.52%) Mac OS
9 2 (0.35%) VMS
9 2 (0.35%) Windows 7
10 1 (0.17%) OpenVMS
10 1 (0.17%) Unix
Processes & Methodologies
1 190 (33.16%) ITIL
2 120 (20.94%) Mentoring
3 103 (17.98%) ITSM
3 103 (17.98%) Service Management
4 89 (15.53%) Performance Management
4 89 (15.53%) Problem-Solving
5 87 (15.18%) Contract Negotiation
6 78 (13.61%) Customer Service
7 66 (11.52%) Change Management
8 61 (10.65%) Project Management
9 55 (9.60%) Agile
9 55 (9.60%) Collaborative Working
10 52 (9.08%) Continuous Improvement
11 40 (6.98%) Roadmaps
12 39 (6.81%) Business Intelligence
12 39 (6.81%) Incident Management
13 36 (6.28%) Project Delivery
14 35 (6.11%) Cybersecurity
15 31 (5.41%) DevOps
15 31 (5.41%) Line Management
Programming Languages
1 38 (6.63%) SQL
2 29 (5.06%) PowerShell
3 16 (2.79%) T-SQL
4 15 (2.62%) JavaScript
5 14 (2.44%) COBOL
6 12 (2.09%) C#
7 6 (1.05%) Python
8 3 (0.52%) Bash
8 3 (0.52%) Java
8 3 (0.52%) Scala
9 2 (0.35%) Data Analysis Expressions
10 1 (0.17%) TypeScript
10 1 (0.17%) VB.NET
Qualifications
1 85 (14.83%) Degree
2 52 (9.08%) Security Cleared
3 28 (4.89%) ITIL Certification
4 26 (4.54%) CTC Cleared
5 20 (3.49%) Cisco Certification
6 14 (2.44%) CCNA
7 12 (2.09%) CCNP
8 10 (1.75%) DBS Check
9 9 (1.57%) CISSP
9 9 (1.57%) SC Cleared
10 8 (1.40%) Computer Science Degree
11 7 (1.22%) Master's Degree
11 7 (1.22%) PMI Certification
12 6 (1.05%) CEH
12 6 (1.05%) DV Cleared
12 6 (1.05%) Microsoft Certification
13 4 (0.70%) ITIL Foundation Certificate
13 4 (0.70%) PMP
13 4 (0.70%) TOGAF Certification
14 3 (0.52%) MCP
Quality Assurance & Compliance
1 110 (19.20%) SLA
2 12 (2.09%) ISO/IEC 27001
3 11 (1.92%) QA
4 10 (1.75%) Data Quality
4 10 (1.75%) GDPR
5 6 (1.05%) PCI DSS
5 6 (1.05%) PMO
6 5 (0.87%) COBIT
6 5 (0.87%) NIST
7 4 (0.70%) Accessibility
7 4 (0.70%) Cyber Essentials
7 4 (0.70%) GRC
8 3 (0.52%) ISO 9001
9 2 (0.35%) Actionable Recommendations
9 2 (0.35%) GLBA
9 2 (0.35%) NEBOSH
10 1 (0.17%) Cyber Essentials PLUS
10 1 (0.17%) HMG Security Policy Framework
10 1 (0.17%) PMBOK
System Software
1 65 (11.34%) Active Directory
2 8 (1.40%) VMware Infrastructure
3 6 (1.05%) Virtual Desktop
3 6 (1.05%) vSphere
4 4 (0.70%) Firmware
5 3 (0.52%) Docker
5 3 (0.52%) Hyper-V
5 3 (0.52%) Virtual Machines
6 2 (0.35%) Embedded Firmware
6 2 (0.35%) XenApp
7 1 (0.17%) Veritas Cluster Server
7 1 (0.17%) VMware ESXi
Systems Management
1 24 (4.19%) Microsoft Intune
2 19 (3.32%) SCCM
3 6 (1.05%) NetBackup
4 5 (0.87%) FortiGate
5 4 (0.70%) Jamf Pro
6 3 (0.52%) Kubernetes
6 3 (0.52%) Terraform
7 2 (0.35%) McAfee ePO
7 2 (0.35%) WSUS
8 1 (0.17%) Microsoft Clustering
8 1 (0.17%) Norton AntiVirus
8 1 (0.17%) OfficeScan
8 1 (0.17%) SCOM
8 1 (0.17%) Symantec Enterprise Vault
8 1 (0.17%) Trend Micro Deep Security
8 1 (0.17%) vCenter Server
8 1 (0.17%) WMI
Vendors
1 234 (40.84%) Microsoft
2 121 (21.12%) ServiceNow
3 80 (13.96%) Dell
4 22 (3.84%) Cisco
4 22 (3.84%) iManage
4 22 (3.84%) VMware
5 20 (3.49%) Oracle
6 16 (2.79%) SAP
7 15 (2.62%) Aderant
7 15 (2.62%) Apple
8 14 (2.44%) Unisys
9 11 (1.92%) Google
10 8 (1.40%) CheckPoint
11 7 (1.22%) Meraki
11 7 (1.22%) Salesforce
12 6 (1.05%) Palo Alto
12 6 (1.05%) Sun
13 5 (0.87%) Citrix
13 5 (0.87%) Genesys
13 5 (0.87%) Veritas