Service Management Contracts in Wales

Service Management
UK > Wales

The table below provides summary statistics for contract job vacancies advertised in Wales requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 22 34 56
Rank change year-on-year +12 +22 -3
Contract jobs citing Service Management 19 28 19
As % of all contract jobs advertised in Wales 4.63% 4.80% 2.03%
As % of the Processes & Methodologies category 6.51% 5.47% 2.39%
Number of daily rates quoted 13 19 10
10th Percentile £128 - £185
25th Percentile £161 £273 £263
Median daily rate (50th Percentile) £535 £413 £522
Median % change year-on-year +29.70% -20.99% +49.16%
75th Percentile £553 £538 £626
90th Percentile £570 £630 £678
UK median daily rate £525 £513 £525
% change year-on-year +2.44% -2.38% +10.53%
Number of hourly rates quoted 2 0 7
10th Percentile - - £35.88
25th Percentile - - £45.63
Median hourly rate £19.00 - £46.25
75th Percentile - - £47.40
90th Percentile - - -
UK median hourly rate £19.00 £35.13 £20.50
% change year-on-year -45.91% +71.34% -11.68%

All Process and Methodology Skills
Wales

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Wales.

Contract vacancies with a requirement for process or methodology skills 292 512 796
As % of all contract IT jobs advertised in Wales 71.22% 87.82% 85.04%
Number of daily rates quoted 184 390 574
10th Percentile £143 £180 £201
25th Percentile £297 £314 £401
Median daily rate (50th Percentile) £489 £500 £500
Median % change year-on-year -2.25% - +11.11%
75th Percentile £553 £586 £575
90th Percentile £642 £650 £638
UK median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 36 26 28
10th Percentile £11.75 £14.63 £12.78
25th Percentile £15.41 £16.98 £16.08
Median hourly rate £19.09 £18.14 £21.37
Median % change year-on-year +5.21% -15.11% +4.12%
75th Percentile £51.75 £22.93 £28.38
90th Percentile £85.50 £49.38 £47.03
UK median hourly rate £37.00 £35.65 £26.00
% change year-on-year +3.79% +37.12% +13.04%

Service Management
Job Vacancy Trend in Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Management in Wales

Service Management
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing Service Management in Wales.

Daily rate trend for Service Management in Wales

Service Management
Daily Rate Histogram in Wales

Daily rate distribution for jobs citing Service Management in Wales over the 6 months to 12 June 2024.

Daily rate histogram for Service Management in Wales

Service Management
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing Service Management in Wales.

Hourly rate trend for Service Management in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wales region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales +8 17 £535 +29.70% 9
North Wales - 2 - - 2
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (21.05%) Social Skills
2 3 (15.79%) Inclusion and Diversity
2 3 (15.79%) Public Sector
3 1 (5.26%) Analytical Skills
3 1 (5.26%) Finance
3 1 (5.26%) Legal
3 1 (5.26%) Organisational Skills
Job Titles
1 8 (42.11%) Lead
2 6 (31.58%) Configuration Specialist
3 5 (26.32%) Analyst
3 5 (26.32%) Service Analyst
3 5 (26.32%) Service Desk Analyst
4 1 (5.26%) Administrator
4 1 (5.26%) CCTV Engineer
4 1 (5.26%) Configuration Administrator
4 1 (5.26%) IT Analyst
4 1 (5.26%) IT Manager
4 1 (5.26%) IT Services Manager
4 1 (5.26%) Security Engineer
4 1 (5.26%) Senior
4 1 (5.26%) Senior Analyst
4 1 (5.26%) Senior Service Desk Analyst
4 1 (5.26%) Service Manager
4 1 (5.26%) Systems Administration Leader
4 1 (5.26%) Systems Administrator
Miscellaneous
1 12 (63.16%) LIMS
1 12 (63.16%) Management Information System
2 2 (10.53%) BYOD
2 2 (10.53%) CMDB
2 2 (10.53%) Data Protection Act
2 2 (10.53%) Freedom of Information
3 1 (5.26%) Acoustics
3 1 (5.26%) CCTV
3 1 (5.26%) Driving Licence
3 1 (5.26%) NHS
Processes & Methodologies
1 13 (68.42%) Change Management
2 10 (52.63%) Information Management
3 7 (36.84%) Test Strategy
4 4 (21.05%) Customer Service
4 4 (21.05%) ITIL
5 3 (15.79%) Configuration Management
5 3 (15.79%) Line Management
6 2 (10.53%) Data Protection
6 2 (10.53%) Service Delivery
7 1 (5.26%) Agile
7 1 (5.26%) Analytics
7 1 (5.26%) Conflict Resolution
7 1 (5.26%) Customer Requirements
7 1 (5.26%) Cybersecurity
7 1 (5.26%) Information Governance
7 1 (5.26%) ITSM
7 1 (5.26%) Problem-Solving
7 1 (5.26%) Stakeholder Engagement
7 1 (5.26%) Trend Analysis
7 1 (5.26%) Video Analytics
Qualifications
1 3 (15.79%) ISEB
1 3 (15.79%) ISEB Practitioner
2 2 (10.53%) Degree
3 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (15.79%) SLA
System Software
1 2 (10.53%) Active Directory
Vendors
1 11 (57.89%) InterSystems
2 2 (10.53%) Microsoft