ISO/IEC 20000 Contracts with Work from Home Options

ISO/IEC 20000 (supersedes BS 15000)
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 2 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 333 431 601
Rank change year-on-year +98 +170 -111
Contract jobs citing ISO/IEC 20000 16 28 25
As % of all contract jobs with a WFH option 0.11% 0.12% 0.057%
As % of the Quality Assurance & Compliance category 0.78% 0.93% 0.43%
Number of daily rates quoted 15 21 21
10th Percentile £475 £425 £375
25th Percentile £500 £475 £381
Median daily rate (50th Percentile) £550 £550 £450
Median % change year-on-year - +22.22% +12.50%
75th Percentile £600 £600 £500
90th Percentile £645 £688 £625
UK median daily rate £600 £550 £450
% change year-on-year +9.09% +22.22% +5.88%

All Quality Assurance and Compliance Skills
Work from Home

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 2,056 3,000 5,816
As % of all contract jobs with a WFH option 14.04% 12.38% 13.15%
Number of daily rates quoted 1,432 2,176 4,152
10th Percentile £300 £325 £313
25th Percentile £413 £419 £411
Median daily rate (50th Percentile) £510 £520 £510
Median % change year-on-year -2.02% +1.96% +7.37%
75th Percentile £619 £632 £613
90th Percentile £750 £743 £700
UK median daily rate £510 £525 £520
% change year-on-year -2.86% +0.96% +9.47%
Number of hourly rates quoted 77 68 129
10th Percentile £12.75 £17.50 £11.97
25th Percentile £14.00 £20.97 £19.50
Median hourly rate £24.00 £39.60 £44.50
Median % change year-on-year -39.39% -11.01% +134.21%
75th Percentile £48.75 £59.46 £56.00
90th Percentile £66.00 £70.75 £75.00
UK median hourly rate £22.34 £37.50 £27.73
% change year-on-year -40.43% +35.23% +32.05%

ISO/IEC 20000
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ISO/IEC 20000 as a proportion of all IT jobs advertised.

ISO/IEC 20000 trend for jobs with a WFH option

ISO/IEC 20000
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing ISO/IEC 20000.

ISO/IEC 20000 daily rate for jobs with a WFH option

ISO/IEC 20000
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing ISO/IEC 20000 over the 6 months to 2 June 2024.

ISO/IEC 20000 daily rate histogram for jobs with a WFH option

ISO/IEC 20000
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing ISO/IEC 20000.

ISO/IEC 20000 hourly rate for jobs with a WFH option

ISO/IEC 20000
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) SharePoint
Business Applications
1 5 (31.25%) Sparx Enterprise Architect
Cloud Services
1 1 (6.25%) Azure
1 1 (6.25%) Azure Synapse Analytics
1 1 (6.25%) Microsoft 365
1 1 (6.25%) OCI
Communications & Networking
1 2 (12.50%) DHCP
1 2 (12.50%) DNS
1 2 (12.50%) TCP/IP
2 1 (6.25%) LAN
2 1 (6.25%) WAN
General
1 7 (43.75%) Local Government
2 6 (37.50%) Public Sector
3 2 (12.50%) Front Office
3 2 (12.50%) Social Skills
4 1 (6.25%) Finance
4 1 (6.25%) Influencing Skills
Job Titles
1 8 (50.00%) Architect
2 6 (37.50%) Solutions Architect
3 5 (31.25%) Service Manager
4 3 (18.75%) Service Transition Manager
4 3 (18.75%) Transition Manager
5 2 (12.50%) Infrastructure Engineer
5 2 (12.50%) Service Architect
6 1 (6.25%) Delivery Manager
6 1 (6.25%) ERP Architect
6 1 (6.25%) ICT Manager
6 1 (6.25%) ICT Service Delivery Manager
6 1 (6.25%) IT Manager
6 1 (6.25%) IT Services Manager
6 1 (6.25%) Lead
6 1 (6.25%) Oracle Architect
6 1 (6.25%) Oracle Solutions Architect
6 1 (6.25%) Senior
6 1 (6.25%) Senior Infrastructure Engineer
6 1 (6.25%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) .NET
2 1 (6.25%) Oracle Fusion
Operating Systems
1 2 (12.50%) Linux
1 2 (12.50%) Ubuntu
1 2 (12.50%) Unix
1 2 (12.50%) Windows
Processes & Methodologies
1 11 (68.75%) ITIL
2 9 (56.25%) Service Management
3 6 (37.50%) PRINCE2
4 5 (31.25%) ArchiMate
4 5 (31.25%) BPMN
4 5 (31.25%) Cybersecurity
4 5 (31.25%) Data Management
4 5 (31.25%) Enterprise Modelling
4 5 (31.25%) IT4IT
4 5 (31.25%) SFIA
4 5 (31.25%) Technical Architecture
4 5 (31.25%) TOGAF
5 3 (18.75%) Continuous Improvement
5 3 (18.75%) Customer Service
5 3 (18.75%) Performance Management
5 3 (18.75%) Service Delivery
5 3 (18.75%) Service Delivery Management
5 3 (18.75%) Service Design
5 3 (18.75%) Stakeholder Management
6 2 (12.50%) Computer Science
Programming Languages
1 2 (12.50%) C++
1 2 (12.50%) PowerShell
1 2 (12.50%) VB.NET
Qualifications
1 2 (12.50%) Degree
1 2 (12.50%) ITIL Certification
1 2 (12.50%) Microsoft Certification
1 2 (12.50%) SC Cleared
1 2 (12.50%) Security Cleared
2 1 (6.25%) Oracle Certification
Quality Assurance & Compliance
1 7 (43.75%) ISO/IEC 27001
2 6 (37.50%) ISO 22301
3 5 (31.25%) COBIT
4 3 (18.75%) SLA
5 2 (12.50%) ISO 9001
6 1 (6.25%) Cyber Essentials
System Software
1 2 (12.50%) Active Directory
1 2 (12.50%) Hyper-V
1 2 (12.50%) Virtual Machines
1 2 (12.50%) VMware Infrastructure
1 2 (12.50%) vSphere
Systems Management
1 2 (12.50%) WSUS
2 1 (6.25%) Microsoft Intune
Vendors
1 5 (31.25%) Sparx
2 2 (12.50%) Microsoft
2 2 (12.50%) VMware
3 1 (6.25%) Oracle
3 1 (6.25%) Qualys
3 1 (6.25%) ServiceNow