Service Manager Contracts with Work from Home Options

Services Manager
UK > Work from Home

The median Services Manager daily rate in Work from Home is £489 according to job vacancies posted during the 6 months to 3 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 229 283 287
Rank change year-on-year +54 +4 +32
Contract jobs requiring a Service Manager 113 188 391
As % of all contract jobs with a WFH option 0.78% 0.78% 0.88%
As % of the Job Titles category 0.83% 0.81% 0.92%
Number of daily rates quoted 76 130 309
10th Percentile £375 £350 £363
25th Percentile £421 £406 £425
Median daily rate (50th Percentile) £489 £500 £525
Median % change year-on-year -2.25% -4.76% +10.53%
75th Percentile £554 £570 £586
90th Percentile £600 £653 £650
UK median daily rate £500 £500 £500
% change year-on-year - - +11.11%
Number of hourly rates quoted 4 1 3
10th Percentile - - £17.88
25th Percentile £21.19 £56.25 £18.45
Median hourly rate £47.25 £57.50 £20.82
Median % change year-on-year -17.83% +176.24% -34.55%
75th Percentile £72.90 £58.75 £26.24
90th Percentile - - £28.64
UK median hourly rate £30.00 £12.95 £29.50
% change year-on-year +131.66% -56.10% -7.25%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 13,614 23,092 42,542
% of contract IT jobs with a recognized job title 93.53% 95.27% 95.64%
Number of daily rates quoted 9,191 16,381 30,896
10th Percentile £325 £360 £358
25th Percentile £425 £444 £431
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £631
90th Percentile £750 £750 £725
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.64%
Number of hourly rates quoted 562 531 571
10th Percentile £14.25 £16.98 £13.50
25th Percentile £22.64 £25.00 £19.50
Median hourly rate £44.74 £52.50 £38.16
Median % change year-on-year -14.78% +37.60% +64.39%
75th Percentile £64.69 £67.13 £57.50
90th Percentile £75.23 £77.50 £68.75
UK median hourly rate £37.50 £45.00 £24.46
% change year-on-year -16.67% +83.97% +12.51%

Service Manager
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Manager in the job title as a proportion of all IT jobs advertised.

Service Manager trend for jobs with a WFH option

Service Manager
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Service Manager.

Service Manager daily rate for jobs with a WFH option

Service Manager
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Service Manager over the 6 months to 3 June 2024.

Service Manager daily rate histogram for jobs with a WFH option

Service Manager
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Service Manager.

Service Manager hourly rate for jobs with a WFH option

Service Manager
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with a work from home option citing Service Manager over the 6 months to 3 June 2024.

Service Manager hourly rate histogram for jobs with a WFH option

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 June 2024, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Service Manager in the job title.

1 54 (47.79%) Service Management
2 51 (45.13%) ITIL
3 39 (34.51%) Security Cleared
4 38 (33.63%) Service Delivery
5 35 (30.97%) SC Cleared
6 30 (26.55%) Social Skills
7 27 (23.89%) Service Design
8 26 (23.01%) Public Sector
9 18 (15.93%) Agile
9 18 (15.93%) ITSM
10 17 (15.04%) Finance
10 17 (15.04%) Stakeholder Management
11 14 (12.39%) Problem-Solving
11 14 (12.39%) Continuous Improvement
12 12 (10.62%) Analytical Skills
12 12 (10.62%) Project Management
13 11 (9.73%) Microsoft
13 11 (9.73%) Incident Management
14 10 (8.85%) SLA
15 9 (7.96%) Remedy
15 9 (7.96%) Risk Management
15 9 (7.96%) Change Management
15 9 (7.96%) Salesforce
15 9 (7.96%) Remedy ITSM
15 9 (7.96%) Acceptance Criteria
16 8 (7.08%) Power Platform
16 8 (7.08%) Power BI
16 8 (7.08%) ServiceNow
16 8 (7.08%) Business Intelligence
17 7 (6.19%) Management Information System

Service Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.54%) Confluence
2 2 (1.77%) Adobe Experience Manager
2 2 (1.77%) ArcGIS
2 2 (1.77%) SharePoint
Applications
1 6 (5.31%) Microsoft PowerPoint
2 4 (3.54%) Microsoft Excel
3 2 (1.77%) Microsoft Office
3 2 (1.77%) Spreadsheet
Business Applications
1 9 (7.96%) Remedy ITSM
2 2 (1.77%) Shopify
3 1 (0.88%) SAP S/4HANA
Cloud Services
1 8 (7.08%) Power Platform
2 7 (6.19%) Salesforce Service Cloud
3 4 (3.54%) SaaS
4 3 (2.65%) Azure
5 2 (1.77%) AWS
5 2 (1.77%) BigCommerce
5 2 (1.77%) Google Workspace
5 2 (1.77%) WhatsApp
6 1 (0.88%) IaaS
6 1 (0.88%) Microsoft 365
6 1 (0.88%) PaaS
Communications & Networking
1 3 (2.65%) Firewall
1 3 (2.65%) VPN
2 1 (0.88%) Intrusion Detection
Database & Business Intelligence
1 8 (7.08%) Power BI
2 3 (2.65%) Geospatial Data
3 2 (1.77%) GIS
3 2 (1.77%) MySQL
Development Applications
1 4 (3.54%) JIRA
2 2 (1.77%) Maven
3 1 (0.88%) Git
General
1 30 (26.55%) Social Skills
2 26 (23.01%) Public Sector
3 17 (15.04%) Finance
4 12 (10.62%) Analytical Skills
5 7 (6.19%) Local Government
6 6 (5.31%) Police
7 5 (4.42%) Influencing Skills
7 5 (4.42%) Presentation Skills
8 3 (2.65%) Organisational Skills
8 3 (2.65%) Retail
9 2 (1.77%) German Language
9 2 (1.77%) Marketing
9 2 (1.77%) Publishing
10 1 (0.88%) Automotive
10 1 (0.88%) Dutch Language
10 1 (0.88%) French Language
10 1 (0.88%) Pharmaceutical
10 1 (0.88%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (4.42%) CSS
2 3 (2.65%) AngularJS
2 3 (2.65%) HTML
3 2 (1.77%) J2EE
3 2 (1.77%) jQuery
3 2 (1.77%) REST
3 2 (1.77%) Sass
3 2 (1.77%) Spring
3 2 (1.77%) Spring MVC
3 2 (1.77%) Twitter Bootstrap
3 2 (1.77%) VML
3 2 (1.77%) Web Services
3 2 (1.77%) XML
4 1 (0.88%) CSS3
4 1 (0.88%) HTML5
4 1 (0.88%) React
4 1 (0.88%) Vue
Miscellaneous
1 7 (6.19%) CMDB
1 7 (6.19%) Management Information System
1 7 (6.19%) Onboarding
2 3 (2.65%) Virtual Team
3 2 (1.77%) Algorithms
3 2 (1.77%) Analytical Mindset
3 2 (1.77%) Greenfield Project
3 2 (1.77%) PMI
4 1 (0.88%) Data Centre
4 1 (0.88%) Data Protection Act
4 1 (0.88%) NHS
4 1 (0.88%) Self-Motivation
Operating Systems
1 4 (3.54%) Unix
1 4 (3.54%) Windows
2 2 (1.77%) Linux
Processes & Methodologies
1 54 (47.79%) Service Management
2 51 (45.13%) ITIL
3 38 (33.63%) Service Delivery
4 27 (23.89%) Service Design
5 18 (15.93%) Agile
5 18 (15.93%) ITSM
6 17 (15.04%) Stakeholder Management
7 14 (12.39%) Continuous Improvement
7 14 (12.39%) Problem-Solving
8 12 (10.62%) Project Management
9 11 (9.73%) Incident Management
10 9 (7.96%) Acceptance Criteria
10 9 (7.96%) Change Management
10 9 (7.96%) Risk Management
11 8 (7.08%) Business Intelligence
12 7 (6.19%) Business Continuity
12 7 (6.19%) Roadmaps
13 6 (5.31%) Customer Service
13 6 (5.31%) Project Delivery
13 6 (5.31%) Service Asset and Configuration Management
Programming Languages
1 5 (4.42%) JavaScript
2 2 (1.77%) Java
2 2 (1.77%) SQL
Qualifications
1 39 (34.51%) Security Cleared
2 35 (30.97%) SC Cleared
3 7 (6.19%) BPSS Clearance
4 5 (4.42%) DV Cleared
5 3 (2.65%) Degree
5 3 (2.65%) ITIL Certification
6 2 (1.77%) ISEB
6 2 (1.77%) PMI Certification
6 2 (1.77%) PMP
6 2 (1.77%) PRINCE2 Practitioner
7 1 (0.88%) Computer Science Degree
Quality Assurance & Compliance
1 10 (8.85%) SLA
2 5 (4.42%) ISO/IEC 20000
3 3 (2.65%) Accessibility
4 2 (1.77%) COBIT
4 2 (1.77%) Data Quality
4 2 (1.77%) QA
5 1 (0.88%) ISO/IEC 27001
5 1 (0.88%) NIST
5 1 (0.88%) PMO
Vendors
1 11 (9.73%) Microsoft
2 9 (7.96%) Remedy
2 9 (7.96%) Salesforce
3 8 (7.08%) ServiceNow
4 6 (5.31%) SAP
5 4 (3.54%) Google
6 3 (2.65%) Darktrace
7 2 (1.77%) Adobe
7 2 (1.77%) Cloudera
7 2 (1.77%) Dell
7 2 (1.77%) Intel
7 2 (1.77%) Sitecore
8 1 (0.88%) Cadence
8 1 (0.88%) Snow