Support Analyst Jobs in Central London

Support Analyst
London > Central London

The median Support Analyst salary in Central London is £47,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 101 113 145
Rank change year-on-year +12 +32 +14
Permanent jobs requiring a Support Analyst 98 125 185
As % of all permanent jobs advertised in Central London 2.57% 2.53% 2.17%
As % of the Job Titles category 2.70% 2.64% 2.27%
Number of salaries quoted 83 109 164
10th Percentile £32,000 £29,900 £26,550
25th Percentile £36,250 £31,750 £31,250
Median annual salary (50th Percentile) £47,500 £38,000 £40,000
Median % change year-on-year +25.00% -5.00% -11.11%
75th Percentile £73,750 £58,750 £62,813
90th Percentile £83,750 £87,500 £73,750
London median annual salary £45,000 £40,699 £37,500
% change year-on-year +10.57% +8.53% -11.76%

All Permanent IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 3,630 4,740 8,150
% of permanent jobs with a recognized job title 95.33% 96.03% 95.72%
Number of salaries quoted 2,739 3,920 6,408
10th Percentile £40,000 £41,250 £42,500
25th Percentile £51,625 £53,938 £55,000
Median annual salary (50th Percentile) £72,500 £74,744 £72,500
Median % change year-on-year -3.00% +3.10% +3.57%
75th Percentile £95,000 £96,375 £92,625
90th Percentile £110,250 £112,500 £107,500
London median annual salary £70,000 £72,500 £70,000
% change year-on-year -3.45% +3.57% -

Support Analyst
Job Vacancy Trend in Central London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Support Analyst in Central London

Support Analyst
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Support Analyst in Central London.

Salary trend for Support Analyst in Central London

Support Analyst
Salary Histogram in Central London

Salary distribution for jobs citing Support Analyst in Central London over the 6 months to 12 June 2024.

Salary histogram for Support Analyst in Central London

Support Analyst
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Central London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +15 89 £47,500 +25.83% 4
Southwark - 3 - -
West End of London +7 2 £41,000 -39.26% 1
City of Westminster - 1 £42,500 -
Support Analyst
London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 12 June 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Support Analyst in the job title.

1 45 (45.92%) SQL
2 38 (38.78%) Windows
3 32 (32.65%) Microsoft
4 28 (28.57%) Social Skills
5 27 (27.55%) Finance
6 22 (22.45%) Microsoft 365
6 22 (22.45%) Azure
6 22 (22.45%) Active Directory
7 20 (20.41%) Customer Service
8 19 (19.39%) ITIL
9 18 (18.37%) Law
10 17 (17.35%) Windows 10
10 17 (17.35%) Problem-Solving
11 14 (14.29%) Analytical Skills
11 14 (14.29%) ITSM
12 13 (13.27%) SQL Server Reporting Services
13 12 (12.24%) Legal
13 12 (12.24%) Microsoft Office
13 12 (12.24%) Video Conferencing
14 11 (11.22%) SQL Server
15 10 (10.20%) .NET
15 10 (10.20%) Degree
16 9 (9.18%) Entra ID
16 9 (9.18%) Bloomberg
17 8 (8.16%) Cisco
17 8 (8.16%) TCP/IP
17 8 (8.16%) Eclipse
17 8 (8.16%) Front Office
17 8 (8.16%) Guidewire
17 8 (8.16%) Document Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.14%) Microsoft Exchange
2 3 (3.06%) CMS
3 2 (2.04%) Exchange Server 2010
3 2 (2.04%) SharePoint
4 1 (1.02%) EPiServer
4 1 (1.02%) SharePoint 2013
Applications
1 12 (12.24%) Microsoft Office
2 7 (7.14%) Microsoft Excel
3 5 (5.10%) Microsoft PowerPoint
Business Applications
1 2 (2.04%) Carpe Diem
1 2 (2.04%) Elite 3E
1 2 (2.04%) Endur
Cloud Services
1 22 (22.45%) Azure
1 22 (22.45%) Microsoft 365
2 9 (9.18%) Entra ID
3 5 (5.10%) AWS
3 5 (5.10%) Power Platform
4 3 (3.06%) GCP
5 2 (2.04%) Azure DevOps
5 2 (2.04%) Azure Sentinel
5 2 (2.04%) SaaS
5 2 (2.04%) WhatsApp
6 1 (1.02%) Azure AKS
6 1 (1.02%) Dynamics 365
6 1 (1.02%) IaaS
6 1 (1.02%) Mimecast
6 1 (1.02%) OneDrive
6 1 (1.02%) PaaS
Communications & Networking
1 8 (8.16%) TCP/IP
2 7 (7.14%) Firewall
3 6 (6.12%) WAN
4 5 (5.10%) DHCP
4 5 (5.10%) Internet
5 4 (4.08%) DNS
5 4 (4.08%) VPN
6 3 (3.06%) LAN
6 3 (3.06%) Wi-Fi
7 2 (2.04%) PSTN
7 2 (2.04%) SD-WAN
7 2 (2.04%) Skype
7 2 (2.04%) VoIP
8 1 (1.02%) 4G
8 1 (1.02%) Cisco IOS
8 1 (1.02%) Intranet
Database & Business Intelligence
1 13 (13.27%) SQL Server Reporting Services
2 11 (11.22%) SQL Server
3 6 (6.12%) MySQL
4 5 (5.10%) Power BI
5 4 (4.08%) Oracle Reports
5 4 (4.08%) Relational Database
5 4 (4.08%) SQL Server Integration Services
6 3 (3.06%) Data Warehouse
6 3 (3.06%) SQL Server Analysis Services
Development Applications
1 8 (8.16%) Eclipse
2 3 (3.06%) Visual Studio
3 2 (2.04%) JIRA
General
1 28 (28.57%) Social Skills
2 27 (27.55%) Finance
3 18 (18.37%) Law
4 14 (14.29%) Analytical Skills
5 12 (12.24%) Legal
6 8 (8.16%) Front Office
7 5 (5.10%) Banking
7 5 (5.10%) Telecoms
8 4 (4.08%) Investment Banking
9 3 (3.06%) Back Office
10 2 (2.04%) Financial Institution
10 2 (2.04%) Retail
11 1 (1.02%) Marketing
11 1 (1.02%) Organisational Skills
11 1 (1.02%) Presentation Skills
Libraries, Frameworks & Software Standards
1 10 (10.20%) .NET
2 8 (8.16%) REST
3 5 (5.10%) ASP.NET
3 5 (5.10%) HTML
3 5 (5.10%) Web Services
3 5 (5.10%) XML
4 4 (4.08%) JSON
4 4 (4.08%) SOAP
5 3 (3.06%) JSP
5 3 (3.06%) Servlets
6 2 (2.04%) CSS
7 1 (1.02%) XSLT
Miscellaneous
1 12 (12.24%) Video Conferencing
2 6 (6.12%) Foreign Exchange (FX)
3 4 (4.08%) Management Information System
4 3 (3.06%) Blackberry
5 2 (2.04%) Credit Risk
5 2 (2.04%) Fat Client
5 2 (2.04%) Market Risk
5 2 (2.04%) Replication
5 2 (2.04%) Thin Client
6 1 (1.02%) Hedge funds
6 1 (1.02%) iPad
6 1 (1.02%) iPhone
6 1 (1.02%) Product Ownership
6 1 (1.02%) Self-Motivation
6 1 (1.02%) Smartphone
6 1 (1.02%) SWIFT Messaging Network
Operating Systems
1 38 (38.78%) Windows
2 17 (17.35%) Windows 10
3 6 (6.12%) Windows Server
4 5 (5.10%) Linux
4 5 (5.10%) Windows Server 2019
5 3 (3.06%) Unix
5 3 (3.06%) Windows 7
5 3 (3.06%) Windows Server 2016
6 2 (2.04%) Apple iOS
7 1 (1.02%) Mac OS
7 1 (1.02%) Red Hat Enterprise Linux
7 1 (1.02%) Windows 8
7 1 (1.02%) Windows Server 2003
Processes & Methodologies
1 20 (20.41%) Customer Service
2 19 (19.39%) ITIL
3 17 (17.35%) Problem-Solving
4 14 (14.29%) ITSM
5 8 (8.16%) Document Management
6 7 (7.14%) Service Management
7 6 (6.12%) Agile
7 6 (6.12%) E-Commerce
7 6 (6.12%) Electronic Trading
7 6 (6.12%) Straight-Through Processing
8 5 (5.10%) Analytics
8 5 (5.10%) Data Management
8 5 (5.10%) Stakeholder Management
9 4 (4.08%) Break/Fix
9 4 (4.08%) Business Intelligence
9 4 (4.08%) ERP
9 4 (4.08%) Knowledge Management
9 4 (4.08%) Line Management
9 4 (4.08%) Process Improvement
9 4 (4.08%) Statistics
Programming Languages
1 45 (45.92%) SQL
2 7 (7.14%) T-SQL
3 6 (6.12%) C#
4 5 (5.10%) JavaScript
5 3 (3.06%) Java
5 3 (3.06%) Python
6 2 (2.04%) C
7 1 (1.02%) PL/SQL
7 1 (1.02%) PowerShell
7 1 (1.02%) XPath
Qualifications
1 10 (10.20%) Degree
2 5 (5.10%) A+ Certification
3 2 (2.04%) Computer Science Degree
3 2 (2.04%) ITIL Foundation Certificate
4 1 (1.02%) MCDST
4 1 (1.02%) MCP
4 1 (1.02%) MCSA
4 1 (1.02%) Microsoft Certification
Quality Assurance & Compliance
1 7 (7.14%) SLA
2 2 (2.04%) Cyber Essentials
2 2 (2.04%) Data Quality
3 1 (1.02%) ISO 9001
3 1 (1.02%) ISO/IEC 27001
System Software
1 22 (22.45%) Active Directory
2 5 (5.10%) VMware Infrastructure
3 3 (3.06%) Hyper-V
4 2 (2.04%) VMware Workstation
4 2 (2.04%) XenApp
4 2 (2.04%) XenDesktop
5 1 (1.02%) Virtual Desktop
Systems Management
1 6 (6.12%) Microsoft Intune
2 4 (4.08%) SCCM
3 2 (2.04%) AirWatch
3 2 (2.04%) Backup Exec
3 2 (2.04%) PaperCut
3 2 (2.04%) ZENworks
Vendors
1 32 (32.65%) Microsoft
2 9 (9.18%) Bloomberg
3 8 (8.16%) Cisco
3 8 (8.16%) Guidewire
4 6 (6.12%) FFastFill
4 6 (6.12%) Refinitiv
5 5 (5.10%) ServiceNow
5 5 (5.10%) VMware
6 4 (4.08%) Citrix
6 4 (4.08%) iManage
6 4 (4.08%) Oracle
6 4 (4.08%) Symantec
6 4 (4.08%) Veeam
7 3 (3.06%) Google
7 3 (3.06%) Salesforce
8 2 (2.04%) Avaya
8 2 (2.04%) BT
8 2 (2.04%) Dell
8 2 (2.04%) HP
8 2 (2.04%) OpenLink