ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 35 46 31
Rank change year-on-year +11 -15 -4
Permanent jobs citing ITIL 303 300 504
As % of all permanent jobs advertised in the East of England 4.96% 5.73% 7.71%
As % of the Processes & Methodologies category 6.15% 6.03% 8.12%
Number of salaries quoted 235 202 352
10th Percentile £26,000 £26,250 £28,500
25th Percentile £29,000 £32,813 £37,500
Median annual salary (50th Percentile) £37,500 £50,000 £50,000
Median % change year-on-year -25.00% - +16.96%
75th Percentile £52,500 £60,000 £60,625
90th Percentile £57,500 £67,375 £70,000
England median annual salary £48,323 £47,500 £47,676
% change year-on-year +1.73% -0.37% +5.95%

All Process and Methodology Skills
East of England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,923 4,972 6,205
As % of all permanent jobs advertised in the East of England 80.52% 94.94% 94.89%
Number of salaries quoted 3,695 2,158 2,718
10th Percentile £25,809 £26,750 £28,250
25th Percentile £32,500 £37,500 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £68,438 £65,000
90th Percentile £76,250 £82,500 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 14 May 2024.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -11 94 £42,500 -19.05% 24
Norfolk +11 59 £45,000 +12.50% 9
Cambridgeshire +12 55 £35,000 -28.21% 19
Essex +9 48 £30,000 -28.71% 8
Suffolk +13 24 £31,500 -8.70% 11
Bedfordshire +48 23 £32,000 -18.18% 6
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (17.82%) Microsoft Exchange
2 33 (10.89%) SharePoint
3 8 (2.64%) CMS
4 4 (1.32%) Exchange Server 2007
4 4 (1.32%) Exchange Server 2010
4 4 (1.32%) Exchange Server 2013
5 2 (0.66%) Skype for Business
Applications
1 38 (12.54%) Microsoft Office
2 15 (4.95%) Microsoft Excel
3 9 (2.97%) Microsoft Project
4 7 (2.31%) Microsoft PowerPoint
5 5 (1.65%) MS Visio
5 5 (1.65%) Spreadsheet
Business Applications
1 3 (0.99%) Dynamics NAV
2 2 (0.66%) Dynamics CRM
2 2 (0.66%) Primavera
3 1 (0.33%) Oracle ERP
3 1 (0.33%) Remedy ITSM
3 1 (0.33%) Salesforce CRM
3 1 (0.33%) SAP S/4HANA
Cloud Services
1 137 (45.21%) Microsoft 365
2 101 (33.33%) Azure
3 23 (7.59%) Entra ID
4 20 (6.60%) AWS
5 14 (4.62%) OneDrive
5 14 (4.62%) SaaS
6 9 (2.97%) Power Platform
7 7 (2.31%) Mimecast
8 4 (1.32%) WhatsApp
9 3 (0.99%) Apigee
9 3 (0.99%) Azure API Management
9 3 (0.99%) Azure DevOps
9 3 (0.99%) Azure Service Fabric
9 3 (0.99%) GCP
9 3 (0.99%) PaaS
9 3 (0.99%) Rubrik
10 2 (0.66%) Cloud Computing
10 2 (0.66%) IaaS
10 2 (0.66%) Nutanix
11 1 (0.33%) Snowflake
Communications & Networking
1 58 (19.14%) WAN
2 46 (15.18%) Firewall
3 45 (14.85%) LAN
4 21 (6.93%) VoIP
5 14 (4.62%) DHCP
5 14 (4.62%) DNS
5 14 (4.62%) TCP/IP
5 14 (4.62%) Wi-Fi
6 13 (4.29%) MPLS
6 13 (4.29%) SD-WAN
7 9 (2.97%) SAN
8 8 (2.64%) Intranet
8 8 (2.64%) VPN
9 6 (1.98%) Internet
10 5 (1.65%) NAS
11 4 (1.32%) BGP
12 3 (0.99%) NetScaler
12 3 (0.99%) Wireless
13 2 (0.66%) Skype
13 2 (0.66%) VLAN
Database & Business Intelligence
1 21 (6.93%) SQL Server
2 9 (2.97%) MySQL
3 8 (2.64%) MariaDB
4 7 (2.31%) Power BI
5 5 (1.65%) SQL Server Reporting Services
6 4 (1.32%) Data Lake
6 4 (1.32%) Oracle Database
6 4 (1.32%) PostgreSQL
7 3 (0.99%) Data Warehouse
8 2 (0.66%) Crystal Reports
8 2 (0.66%) Oracle Database 12c
9 1 (0.33%) Amazon RDS
9 1 (0.33%) DynamoDB
9 1 (0.33%) GIS
Development Applications
1 24 (7.92%) JIRA
2 2 (0.66%) Team Foundation Server
3 1 (0.33%) GitLab
3 1 (0.33%) Jenkins
3 1 (0.33%) Rational DOORS
General
1 175 (57.76%) Social Skills
2 78 (25.74%) Analytical Skills
3 17 (5.61%) Organisational Skills
4 15 (4.95%) Finance
5 11 (3.63%) Public Sector
6 10 (3.30%) Retail
7 8 (2.64%) Billing
7 8 (2.64%) Police
8 7 (2.31%) Agriculture
8 7 (2.31%) Manufacturing
8 7 (2.31%) Presentation Skills
9 5 (1.65%) French Language
9 5 (1.65%) German Language
9 5 (1.65%) Influencing Skills
9 5 (1.65%) Law
10 4 (1.32%) Automotive
10 4 (1.32%) Inclusion and Diversity
10 4 (1.32%) Legal
11 3 (0.99%) Pharmaceutical
12 2 (0.66%) Advertising
Job Titles
1 68 (22.44%) Analyst
2 49 (16.17%) IT Support
3 47 (15.51%) Support Engineer
4 43 (14.19%) IT Engineer
5 37 (12.21%) Service Analyst
6 34 (11.22%) Infrastructure Engineer
6 34 (11.22%) IT Support Engineer
7 32 (10.56%) Service Desk Analyst
8 26 (8.58%) 2nd Line Support
8 26 (8.58%) Project Manager
9 24 (7.92%) Senior
10 22 (7.26%) 2nd Line Engineer
11 20 (6.60%) 2nd Line Support Engineer
12 19 (6.27%) IT Manager
13 15 (4.95%) IT Analyst
13 15 (4.95%) Lead
14 14 (4.62%) Infrastructure Manager
15 13 (4.29%) Field Engineer
16 12 (3.96%) 3rd Line Engineer
16 12 (3.96%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (1.32%) Elastic Stack
2 3 (0.99%) ARM Templates
2 3 (0.99%) JSON
3 2 (0.66%) XML
4 1 (0.33%) Node.js
Miscellaneous
1 31 (10.23%) Data Centre
2 24 (7.92%) Driving Licence
3 16 (5.28%) Management Information System
4 14 (4.62%) Self-Motivation
5 9 (2.97%) EPoS
6 8 (2.64%) NHS
6 8 (2.64%) Operational Technology
7 6 (1.98%) Smartphone
8 5 (1.65%) Virtual Team
9 4 (1.32%) Fat Client
9 4 (1.32%) iPad
9 4 (1.32%) Onboarding
9 4 (1.32%) Thin Client
10 3 (0.99%) CMDB
10 3 (0.99%) Enterprise Software
10 3 (0.99%) Hybrid Cloud
11 2 (0.66%) e-Learning
11 2 (0.66%) Housing Association
11 2 (0.66%) IoT
11 2 (0.66%) Team-Oriented Environment
Operating Systems
1 139 (45.87%) Windows
2 69 (22.77%) Windows Server
3 38 (12.54%) Windows 10
4 22 (7.26%) Android
4 22 (7.26%) Linux
5 18 (5.94%) Windows Server 2016
6 8 (2.64%) Windows Server 2008
6 8 (2.64%) Windows Server 2012
7 7 (2.31%) Windows Server 2019
8 6 (1.98%) Apple iOS
8 6 (1.98%) Windows Server 2003
9 4 (1.32%) Debian
9 4 (1.32%) VMS
9 4 (1.32%) Windows 2000
9 4 (1.32%) Windows 7
9 4 (1.32%) Windows NT
9 4 (1.32%) Windows XP
10 3 (0.99%) Mac OS
11 2 (0.66%) Mac OS X
11 2 (0.66%) Unix
Processes & Methodologies
1 92 (30.36%) Problem-Solving
2 63 (20.79%) Customer Service
3 52 (17.16%) ITSM
4 49 (16.17%) Service Management
5 47 (15.51%) Project Management
6 39 (12.87%) Infrastructure Engineering
7 38 (12.54%) Agile
7 38 (12.54%) Service Delivery
8 36 (11.88%) Project Delivery
9 35 (11.55%) PRINCE2
10 32 (10.56%) Stakeholder Management
11 30 (9.90%) Incident Management
12 28 (9.24%) Change Management
13 25 (8.25%) Continuous Improvement
13 25 (8.25%) Time Management
14 23 (7.59%) Service Design
15 21 (6.93%) Cybersecurity
16 20 (6.60%) Disaster Recovery
17 19 (6.27%) Root Cause Analysis
18 18 (5.94%) Statistics
Programming Languages
1 22 (7.26%) SQL
2 10 (3.30%) PowerShell
3 5 (1.65%) PL/SQL
3 5 (1.65%) T-SQL
4 2 (0.66%) Python
5 1 (0.33%) Bash
5 1 (0.33%) C
5 1 (0.33%) Data Analysis Expressions
5 1 (0.33%) Java
Qualifications
1 57 (18.81%) Degree
2 42 (13.86%) Microsoft Certification
3 22 (7.26%) ITIL Certification
4 21 (6.93%) Security Cleared
5 20 (6.60%) CCNA
5 20 (6.60%) Cisco Certification
6 17 (5.61%) MCSE
7 12 (3.96%) A+ Certification
8 11 (3.63%) BPSS Clearance
9 10 (3.30%) Network+ Certification
10 9 (2.97%) DBS Check
11 8 (2.64%) CompTIA Security+
11 8 (2.64%) SC Cleared
12 7 (2.31%) PRINCE2 Certification
12 7 (2.31%) PRINCE2 Practitioner
13 6 (1.98%) HND
14 5 (1.65%) Azure Certification
14 5 (1.65%) MCP
14 5 (1.65%) VMware Certified Professional (VCP)
15 4 (1.32%) DV Cleared
Quality Assurance & Compliance
1 31 (10.23%) SLA
2 9 (2.97%) Data Quality
3 6 (1.98%) GDPR
3 6 (1.98%) QA
4 5 (1.65%) Cyber Essentials
4 5 (1.65%) ISO/IEC 27001
5 4 (1.32%) COBIT
5 4 (1.32%) PCI DSS
6 2 (0.66%) GRC
6 2 (0.66%) ISO/IEC 20000
7 1 (0.33%) California Consumer Privacy Act
7 1 (0.33%) HIPAA
7 1 (0.33%) SOC 2
System Software
1 99 (32.67%) Active Directory
2 47 (15.51%) Hyper-V
3 40 (13.20%) VMware Infrastructure
4 11 (3.63%) vSphere
5 5 (1.65%) Virtual Desktop
6 4 (1.32%) Docker
7 3 (0.99%) Firmware
7 3 (0.99%) Terminal Services
Systems Management
1 33 (10.89%) Microsoft Intune
2 12 (3.96%) SCCM
3 7 (2.31%) WSUS
4 6 (1.98%) SCOM
4 6 (1.98%) SmoothWall
5 4 (1.32%) Jamf Pro
5 4 (1.32%) Kubernetes
5 4 (1.32%) Terraform
6 3 (0.99%) Ansible
6 3 (0.99%) HAProxy
7 2 (0.66%) Aspera SmartTrack
7 2 (0.66%) Autotask
7 2 (0.66%) NetCrunch
7 2 (0.66%) Single Sign-On
8 1 (0.33%) Grafana
8 1 (0.33%) ZABBIX
Vendors
1 181 (59.74%) Microsoft
2 51 (16.83%) VMware
3 31 (10.23%) HP
4 24 (7.92%) Meraki
5 15 (4.95%) Cisco
6 14 (4.62%) Veeam
7 13 (4.29%) Apple
8 11 (3.63%) ServiceNow
9 10 (3.30%) IBM
10 9 (2.97%) Citrix
10 9 (2.97%) Dell
10 9 (2.97%) WatchGuard
11 8 (2.64%) Sophos
12 7 (2.31%) NetApp
12 7 (2.31%) Oracle
13 5 (1.65%) Computacenter
14 4 (1.32%) ConnectWise
14 4 (1.32%) Databricks
15 3 (0.99%) CheckPoint
15 3 (0.99%) Snow