ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 42 53 74
Rank change year-on-year +11 +21 -15
Permanent jobs citing ITIL 4,151 4,880 6,673
As % of all permanent jobs advertised in England 4.84% 5.46% 4.95%
As % of the Processes & Methodologies category 5.67% 5.72% 5.17%
Number of salaries quoted 3,270 3,643 5,094
10th Percentile £27,247 £28,000 £26,750
25th Percentile £34,000 £35,000 £35,025
Median annual salary (50th Percentile) £48,323 £47,500 £47,676
Median % change year-on-year +1.73% -0.37% +5.95%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £76,000 £77,500 £73,758
UK median annual salary £49,000 £47,500 £48,500
% change year-on-year +3.16% -2.06% +6.01%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,224 85,386 129,146
As % of all permanent jobs advertised in England 85.41% 95.61% 95.79%
Number of salaries quoted 53,820 50,634 73,490
10th Percentile £29,000 £34,324 £33,500
25th Percentile £40,000 £46,000 £44,095
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,410 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 14 May 2024.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +15 1,102 £59,500 +8.18% 236
North of England +24 931 £42,500 +6.25% 156
South East +5 842 £50,000 +10.50% 156
Midlands -4 537 £42,500 -5.56% 139
North West +13 477 £43,500 -1.19% 75
South West +9 451 £49,000 +8.89% 104
West Midlands -10 374 £47,500 - 82
East of England +11 303 £37,500 -25.00% 78
Yorkshire +33 301 £42,137 +5.34% 51
East Midlands -1 161 £32,500 -18.65% 57
North East +11 153 £35,000 -7.28% 30
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 471 (11.35%) Microsoft Exchange
2 296 (7.13%) SharePoint
3 37 (0.89%) CMS
4 34 (0.82%) Confluence
5 32 (0.77%) Skype for Business
6 24 (0.58%) IIS
7 22 (0.53%) WebLogic
8 11 (0.26%) OpenStack
9 9 (0.22%) IBM Notes
10 8 (0.19%) Exchange Server 2013
11 7 (0.17%) Apache
11 7 (0.17%) WebSphere
12 6 (0.14%) EPiServer
12 6 (0.14%) Exchange Server 2000
12 6 (0.14%) SharePoint 2010
13 5 (0.12%) Exchange Server 2010
13 5 (0.12%) SAS
13 5 (0.12%) SharePoint 2013
14 4 (0.096%) Oracle Workflow
14 4 (0.096%) WordPress
Applications
1 508 (12.24%) Microsoft Office
2 151 (3.64%) Microsoft Excel
3 50 (1.20%) Microsoft PowerPoint
4 34 (0.82%) MS Visio
5 18 (0.43%) Microsoft Project
6 12 (0.29%) Trello
7 5 (0.12%) Spreadsheet
8 4 (0.096%) SPSS
9 3 (0.072%) Chatbot
10 2 (0.048%) CATIA
10 2 (0.048%) NASTRAN
11 1 (0.024%) Adobe Creative Suite
Business Applications
1 71 (1.71%) Dynamics CRM
2 38 (0.92%) NEC Housing
3 34 (0.82%) Sparx Enterprise Architect
4 32 (0.77%) Remedy ITSM
5 16 (0.39%) Fidessa
6 13 (0.31%) Infor SunSystems
6 13 (0.31%) iTrent
7 11 (0.26%) SAP S/4HANA
8 10 (0.24%) NetSuite
9 9 (0.22%) PlanetPress Connect
9 9 (0.22%) SAP CX
10 7 (0.17%) Dynamics GP
10 7 (0.17%) Elite 3E
11 6 (0.14%) Aladdin
11 6 (0.14%) thinkFolio
11 6 (0.14%) Workday HCM
12 5 (0.12%) Dynamics NAV
13 4 (0.096%) Oracle EBS R12
13 4 (0.096%) SAP Business One
13 4 (0.096%) SAP ERP
Cloud Services
1 1,268 (30.55%) Microsoft 365
2 1,167 (28.11%) Azure
3 322 (7.76%) AWS
4 290 (6.99%) Entra ID
5 198 (4.77%) Power Platform
6 150 (3.61%) SaaS
7 145 (3.49%) IaaS
8 115 (2.77%) Azure DevOps
9 98 (2.36%) PaaS
10 91 (2.19%) OneDrive
11 76 (1.83%) PowerApps
12 67 (1.61%) Cloud Computing
13 65 (1.57%) Power Automate
14 61 (1.47%) GCP
15 51 (1.23%) Dynamics 365
16 46 (1.11%) Mimecast
17 33 (0.79%) WhatsApp
18 31 (0.75%) OpenShift
19 25 (0.60%) Azure Data Factory
19 25 (0.60%) Azure Logic Apps
Communications & Networking
1 477 (11.49%) Firewall
2 400 (9.64%) DNS
3 319 (7.68%) DHCP
4 311 (7.49%) LAN
5 310 (7.47%) WAN
6 229 (5.52%) TCP/IP
7 197 (4.75%) VPN
8 164 (3.95%) SAN
9 144 (3.47%) Wireless
10 124 (2.99%) Wi-Fi
11 122 (2.94%) Network Security
12 93 (2.24%) VoIP
13 77 (1.85%) VLAN
14 66 (1.59%) SD-WAN
15 61 (1.47%) Internet
16 57 (1.37%) MPLS
16 57 (1.37%) Remote Desktop
17 42 (1.01%) Skype
18 37 (0.89%) Cisco IOS
18 37 (0.89%) WLAN
Database & Business Intelligence
1 253 (6.09%) SQL Server
2 118 (2.84%) Power BI
3 67 (1.61%) Relational Database
4 59 (1.42%) Data Warehouse
5 57 (1.37%) Amazon RDS
6 50 (1.20%) MySQL
7 44 (1.06%) SQL Server Reporting Services
8 41 (0.99%) Oracle Database
8 41 (0.99%) SQL Server Integration Services
9 26 (0.63%) Azure SQL Database
10 23 (0.55%) Elasticsearch
11 22 (0.53%) PostgreSQL
12 20 (0.48%) Oracle Database 12c
13 16 (0.39%) Big Data
13 16 (0.39%) BusinessObjects
14 11 (0.26%) SQL Server Analysis Services
15 10 (0.24%) Tableau
16 8 (0.19%) MariaDB
16 8 (0.19%) Metadata
17 6 (0.14%) Data Lake
Development Applications
1 138 (3.32%) JIRA
2 37 (0.89%) GitLab
3 32 (0.77%) Git
4 21 (0.51%) Artifactory
5 20 (0.48%) Jenkins
6 18 (0.43%) Eclipse
7 17 (0.41%) Visual Studio
8 15 (0.36%) SQL Server Management Studio (SSMS)
9 14 (0.34%) MSI
10 11 (0.26%) IBM UrbanCode
11 7 (0.17%) Team Foundation Server
12 6 (0.14%) Rational DOORS
13 5 (0.12%) AdminStudio
13 5 (0.12%) HP UFT
13 5 (0.12%) Hudson
13 5 (0.12%) JMeter
13 5 (0.12%) LoadRunner
13 5 (0.12%) MSTest
13 5 (0.12%) Selenium
13 5 (0.12%) SonarQube
General
1 1,603 (38.62%) Social Skills
2 827 (19.92%) Finance
3 494 (11.90%) Analytical Skills
4 218 (5.25%) Legal
5 208 (5.01%) Public Sector
6 204 (4.91%) Inclusion and Diversity
7 189 (4.55%) Organisational Skills
8 182 (4.38%) Law
9 144 (3.47%) Retail
10 121 (2.91%) Telecoms
11 106 (2.55%) Banking
12 77 (1.85%) Manufacturing
12 77 (1.85%) Presentation Skills
13 67 (1.61%) Police
14 54 (1.30%) Influencing Skills
15 48 (1.16%) Documentation Skills
15 48 (1.16%) Pharmaceutical
16 47 (1.13%) Automotive
16 47 (1.13%) Local Government
17 33 (0.79%) Back Office
Job Titles
1 846 (20.38%) Analyst
2 447 (10.77%) Senior
3 404 (9.73%) IT Support
4 388 (9.35%) Support Engineer
5 352 (8.48%) Lead
6 334 (8.05%) Infrastructure Engineer
6 334 (8.05%) Service Manager
7 317 (7.64%) IT Manager
8 296 (7.13%) Support Analyst
9 277 (6.67%) IT Engineer
10 245 (5.90%) Service Analyst
11 222 (5.35%) IT Analyst
12 187 (4.50%) Team Leader
13 184 (4.43%) Service Desk Analyst
14 171 (4.12%) IT Support Engineer
15 164 (3.95%) Applications Support
16 149 (3.59%) 2nd Line Support
17 133 (3.20%) Architect
17 133 (3.20%) Network Engineer
18 130 (3.13%) IT Services Manager
Libraries, Frameworks & Software Standards
1 114 (2.75%) .NET
2 70 (1.69%) HTML
3 69 (1.66%) Web Services
4 65 (1.57%) CSS
5 59 (1.42%) EDI
6 58 (1.40%) XML
7 40 (0.96%) JSON
7 40 (0.96%) REST
8 37 (0.89%) LDAP
9 36 (0.87%) SOAP
10 35 (0.84%) AngularJS
11 33 (0.79%) .NET Framework
12 27 (0.65%) FIX Protocol
13 24 (0.58%) J2EE
14 23 (0.55%) ARM Templates
14 23 (0.55%) Spring
15 22 (0.53%) Java EE
16 20 (0.48%) Twitter Bootstrap
17 19 (0.46%) Ajax
18 18 (0.43%) Middleware
Miscellaneous
1 307 (7.40%) Management Information System
2 272 (6.55%) Data Centre
3 223 (5.37%) Driving Licence
4 166 (4.00%) Self-Motivation
5 94 (2.26%) Onboarding
6 86 (2.07%) CMDB
7 78 (1.88%) Public Cloud
8 74 (1.78%) Product Ownership
9 58 (1.40%) PKI
9 58 (1.40%) Replication
10 50 (1.20%) Video Conferencing
11 48 (1.16%) Enterprise Software
12 47 (1.13%) Fat Client
12 47 (1.13%) Thin Client
13 38 (0.92%) iPad
14 37 (0.89%) Hybrid Cloud
15 36 (0.87%) Enterprise Storage
16 35 (0.84%) Cyber Threat
17 32 (0.77%) Smartphone
18 30 (0.72%) iPhone
Operating Systems
1 1,477 (35.58%) Windows
2 575 (13.85%) Windows Server
3 483 (11.64%) Windows 10
4 274 (6.60%) Linux
5 168 (4.05%) Windows Server 2016
6 158 (3.81%) Unix
7 152 (3.66%) Windows 7
8 148 (3.57%) Windows Server 2019
9 118 (2.84%) Windows Server 2012
10 97 (2.34%) Android
11 67 (1.61%) Apple iOS
12 52 (1.25%) Mac OS
13 47 (1.13%) Windows 8
13 47 (1.13%) Windows Server 2008
14 42 (1.01%) CentOS
15 31 (0.75%) Red Hat Enterprise Linux
16 22 (0.53%) Ubuntu
17 20 (0.48%) CoreOS
18 16 (0.39%) Mac OS X
18 16 (0.39%) Windows NT
Processes & Methodologies
1 1,022 (24.62%) Service Management
2 990 (23.85%) Problem-Solving
3 827 (19.92%) Customer Service
4 790 (19.03%) Service Delivery
5 759 (18.28%) ITSM
6 553 (13.32%) Agile
7 545 (13.13%) Change Management
8 474 (11.42%) Project Management
9 471 (11.35%) Infrastructure Engineering
10 467 (11.25%) Incident Management
11 418 (10.07%) Cybersecurity
12 410 (9.88%) Problem Management
13 409 (9.85%) Continuous Improvement
14 387 (9.32%) Mentoring
15 345 (8.31%) Roadmaps
16 318 (7.66%) Stakeholder Management
17 308 (7.42%) DevOps
18 283 (6.82%) PRINCE2
19 263 (6.34%) Disaster Recovery
20 257 (6.19%) Coaching
Programming Languages
1 423 (10.19%) SQL
2 351 (8.46%) PowerShell
3 132 (3.18%) Python
4 127 (3.06%) JavaScript
5 80 (1.93%) T-SQL
6 78 (1.88%) Bash
7 62 (1.49%) C#
8 55 (1.32%) Java
9 48 (1.16%) Perl
10 27 (0.65%) PL/SQL
11 26 (0.63%) Shell Script
12 20 (0.48%) Ruby
13 19 (0.46%) Bicep
13 19 (0.46%) COBOL
13 19 (0.46%) VB
14 15 (0.36%) VBScript
15 14 (0.34%) RPG
16 12 (0.29%) Groovy
17 10 (0.24%) Swift
18 9 (0.22%) PHP
Qualifications
1 881 (21.22%) Degree
2 534 (12.86%) Security Cleared
3 320 (7.71%) ITIL Certification
4 294 (7.08%) SC Cleared
5 278 (6.70%) Microsoft Certification
6 200 (4.82%) Cisco Certification
7 180 (4.34%) DV Cleared
8 164 (3.95%) CCNA
9 142 (3.42%) ITIL Foundation Certificate
10 113 (2.72%) CISSP
11 112 (2.70%) Computer Science Degree
12 111 (2.67%) Azure Certification
13 100 (2.41%) A+ Certification
14 95 (2.29%) CCNP
15 94 (2.26%) PMI Certification
16 93 (2.24%) DBS Check
17 81 (1.95%) PMP
18 75 (1.81%) MCSE
19 67 (1.61%) MCP
20 66 (1.59%) BPSS Clearance
Quality Assurance & Compliance
1 505 (12.17%) SLA
2 189 (4.55%) ISO/IEC 27001
3 131 (3.16%) GDPR
4 120 (2.89%) Cyber Essentials
5 66 (1.59%) QA
6 58 (1.40%) NIST
7 55 (1.32%) COBIT
8 46 (1.11%) Accessibility
9 41 (0.99%) PCI DSS
10 37 (0.89%) Data Quality
10 37 (0.89%) Sarbanes-Oxley
11 29 (0.70%) GRC
12 22 (0.53%) ISO/IEC 20000
12 22 (0.53%) PMO
13 20 (0.48%) ISO 9001
14 18 (0.43%) NCSC
15 16 (0.39%) Cyber Essentials PLUS
16 14 (0.34%) HIPAA
17 13 (0.31%) ITGC
18 8 (0.19%) SOC 2
System Software
1 1,158 (27.90%) Active Directory
2 438 (10.55%) VMware Infrastructure
3 279 (6.72%) Hyper-V
4 80 (1.93%) vSphere
5 68 (1.64%) XenApp
6 64 (1.54%) XenDesktop
7 59 (1.42%) Virtual Desktop
8 57 (1.37%) Firmware
8 57 (1.37%) VMware ESXi
9 54 (1.30%) Virtual Machines
10 43 (1.04%) VirtualBox
11 40 (0.96%) Docker
12 19 (0.46%) Terminal Services
13 17 (0.41%) Virtual Servers
14 15 (0.36%) Microsoft App-V
15 7 (0.17%) IAG
16 6 (0.14%) Microsoft Virtual Server
16 6 (0.14%) VMware Workstation
17 5 (0.12%) BitLocker
18 4 (0.096%) pfSense
Systems Management
1 307 (7.40%) Microsoft Intune
2 295 (7.11%) SCCM
3 110 (2.65%) Terraform
4 94 (2.26%) Ansible
5 76 (1.83%) WSUS
6 71 (1.71%) Kubernetes
7 70 (1.69%) SCOM
8 65 (1.57%) Single Sign-On
9 39 (0.94%) Jamf Pro
10 34 (0.82%) Puppet
11 33 (0.79%) vCenter Server
12 30 (0.72%) NetBackup
13 29 (0.70%) Active Directory Federation Services
14 22 (0.53%) OpenSSO
15 20 (0.48%) ZABBIX
16 17 (0.41%) Backup Exec
16 17 (0.41%) FortiGate
17 15 (0.36%) Nessus
17 15 (0.36%) Progress Chef
18 13 (0.31%) WMI
Vendors
1 1,761 (42.42%) Microsoft
2 597 (14.38%) VMware
3 370 (8.91%) Cisco
4 319 (7.68%) ServiceNow
5 254 (6.12%) Citrix
6 173 (4.17%) Oracle
7 160 (3.85%) HP
8 136 (3.28%) Apple
9 127 (3.06%) Veeam
10 99 (2.38%) Dell
11 95 (2.29%) Meraki
12 90 (2.17%) SAP
13 89 (2.14%) IBM
14 67 (1.61%) Fortinet
15 64 (1.54%) Remedy
16 60 (1.45%) Google
16 60 (1.45%) Salesforce
17 58 (1.40%) Sophos
18 55 (1.32%) Palo Alto
18 55 (1.32%) SolarWinds