Incident and Problem Analyst Jobs in England

Incident & Problem Analyst
UK > England

The median Incident & Problem Analyst salary in England is £42,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 841 894 1164
Rank change year-on-year +53 +270 -273
Permanent jobs requiring an Incident and Problem Analyst 7 20 6
As % of all permanent jobs advertised in England 0.008% 0.024% 0.004%
As % of the Job Titles category 0.008% 0.026% 0.004%
Number of salaries quoted 2 20 6
10th Percentile £30,700 £31,800 -
25th Percentile £34,750 £39,938 £36,250
Median annual salary (50th Percentile) £42,000 £45,000 £37,500
Median % change year-on-year -6.67% +20.00% -
75th Percentile £48,750 £47,500 £38,750
90th Percentile £52,500 - £50,625
UK median annual salary £42,000 £45,000 £37,500
% change year-on-year -6.67% +20.00% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 86,435 76,952 135,807
% of permanent jobs with a recognized job title 94.72% 91.31% 96.01%
Number of salaries quoted 63,785 50,234 75,047
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,567 £60,000
Median % change year-on-year -13.32% +0.95% +9.09%
75th Percentile £71,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Incident and Problem Analyst
Job Vacancy Trend in England

Job postings that featured Incident and Problem Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident and Problem Analyst in England

Incident and Problem Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Incident and Problem Analyst in England.

Salary trend for Incident and Problem Analyst in England

Incident and Problem Analyst
Salary Histogram in England

Salary distribution for jobs citing Incident and Problem Analyst in England over the 6 months to 2 June 2024.

Salary histogram for Incident and Problem Analyst in England

Incident and Problem Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident and Problem Analyst within the England region over the 6 months to 2 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +97 6 £55,000 +22.22%
Yorkshire +60 1 £29,000 -21.62%
North of England +32 1 £29,000 -21.62%
Incident and Problem Analyst
UK

Incident and Problem Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities in England

For the 6 months to 2 June 2024, Incident and Problem Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Incident and Problem Analyst in the job title.

1 7 (100.00%) Service Management
1 7 (100.00%) Problem Management
1 7 (100.00%) ITIL
1 7 (100.00%) Social Skills
2 6 (85.71%) Workload Management
2 6 (85.71%) Proactive Management
2 6 (85.71%) Hedge funds
2 6 (85.71%) Change Control
2 6 (85.71%) Change Advisory Board
2 6 (85.71%) Banking
2 6 (85.71%) Investment Banking
2 6 (85.71%) Incident Management
2 6 (85.71%) Service Delivery
2 6 (85.71%) Change Management
2 6 (85.71%) Financial Institution
2 6 (85.71%) ITSM
2 6 (85.71%) Workflow
2 6 (85.71%) Finance
2 6 (85.71%) Stakeholder Management
3 1 (14.29%) ISO/IEC 20000
3 1 (14.29%) Security Cleared
3 1 (14.29%) Cloudflare
3 1 (14.29%) SLA
3 1 (14.29%) Customer Service

Incident and Problem Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (14.29%) Cloudflare
General
1 7 (100.00%) Social Skills
2 6 (85.71%) Banking
2 6 (85.71%) Finance
2 6 (85.71%) Financial Institution
2 6 (85.71%) Investment Banking
Miscellaneous
1 6 (85.71%) Hedge funds
Processes & Methodologies
1 7 (100.00%) ITIL
1 7 (100.00%) Problem Management
1 7 (100.00%) Service Management
2 6 (85.71%) Change Advisory Board
2 6 (85.71%) Change Control
2 6 (85.71%) Change Management
2 6 (85.71%) Incident Management
2 6 (85.71%) ITSM
2 6 (85.71%) Proactive Management
2 6 (85.71%) Service Delivery
2 6 (85.71%) Stakeholder Management
2 6 (85.71%) Workflow
2 6 (85.71%) Workload Management
3 1 (14.29%) Customer Service
Qualifications
1 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) ISO/IEC 20000
1 1 (14.29%) SLA