Senior Support Analyst Jobs in England

Senior Support Analyst
UK > England

The median Senior Support Analyst salary in England is £51,250 per year, according to job vacancies posted during the 6 months leading to 13 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 765 814 1051
Rank change year-on-year +49 +237 -224
Permanent jobs requiring a Senior Support Analyst 98 80 135
As % of all permanent jobs advertised in England 0.10% 0.097% 0.093%
As % of the Job Titles category 0.11% 0.11% 0.097%
Number of salaries quoted 60 60 96
10th Percentile £35,000 £33,597 £27,961
25th Percentile £41,063 £36,250 £35,000
Median annual salary (50th Percentile) £51,250 £45,000 £42,500
Median % change year-on-year +13.89% +5.88% -5.56%
75th Percentile £57,188 £87,500 £57,813
90th Percentile £85,000 £95,000 £77,500
UK median annual salary £50,000 £47,500 £42,500
% change year-on-year +5.26% +11.76% -5.56%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,431 74,847 138,483
% of permanent jobs with a recognized job title 94.61% 91.19% 95.86%
Number of salaries quoted 65,915 49,353 75,297
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,713 £60,000
Median % change year-on-year -13.53% +1.19% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Support Analyst
Job Vacancy Trend in England

Job postings that featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior Support Analyst in England

Senior Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior Support Analyst in England.

Salary trend for Senior Support Analyst in England

Senior Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Senior Support Analyst in England over the 6 months to 13 June 2024.

Salary histogram for Senior Support Analyst in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 6 months to 13 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +79 42 £55,000 -18.52% 2
South East +5 42 £45,000 - 1
North of England +19 9 £56,500 -5.83% 1
Yorkshire - 8 - -
West Midlands -12 3 £50,000 +25.00% 1
Midlands -40 3 £50,000 +32.95% 1
East of England -10 2 £35,000 -20.00% 1
North West - 1 £56,500 - 1
Senior Support Analyst
UK

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 13 June 2024, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior Support Analyst in the job title.

1 42 (42.86%) ITIL
1 42 (42.86%) Social Skills
2 29 (29.59%) Finance
2 29 (29.59%) Analytical Skills
2 29 (29.59%) Problem-Solving
3 28 (28.57%) Service Management
4 27 (27.55%) Windows
4 27 (27.55%) SQL
5 26 (26.53%) Microsoft 365
6 25 (25.51%) Incident Management
7 24 (24.49%) Unix
7 24 (24.49%) SLA
8 23 (23.47%) Java
9 21 (21.43%) Single Sign-On
10 20 (20.41%) Enterprise Search
10 20 (20.41%) Actionable Insight
10 20 (20.41%) Impact Assessments
10 20 (20.41%) Containerisation
10 20 (20.41%) Police
10 20 (20.41%) OpenSSO
10 20 (20.41%) SC Cleared
10 20 (20.41%) Security Cleared
10 20 (20.41%) Elasticsearch
10 20 (20.41%) J2EE
10 20 (20.41%) Oracle
10 20 (20.41%) WebLogic
10 20 (20.41%) Shell Script
10 20 (20.41%) Remedy
10 20 (20.41%) Enterprise Architecture
10 20 (20.41%) Java EE

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (20.41%) WebLogic
2 8 (8.16%) Microsoft Exchange
3 5 (5.10%) SharePoint
Applications
1 2 (2.04%) Microsoft Office
2 1 (1.02%) Microsoft Excel
Business Applications
1 6 (6.12%) Dynamics CRM
2 3 (3.06%) NEC Housing
3 1 (1.02%) Dynamics GP
Cloud Services
1 26 (26.53%) Microsoft 365
2 14 (14.29%) Azure
3 6 (6.12%) Entra ID
4 4 (4.08%) AWS
5 3 (3.06%) Mimecast
5 3 (3.06%) Power Automate
6 2 (2.04%) Dynamics 365
7 1 (1.02%) GCP
7 1 (1.02%) IaaS
7 1 (1.02%) MailChimp
7 1 (1.02%) PaaS
7 1 (1.02%) Power Platform
7 1 (1.02%) SaaS
Communications & Networking
1 6 (6.12%) Firewall
1 6 (6.12%) VPN
2 1 (1.02%) Cisco IOS
2 1 (1.02%) DKIM
2 1 (1.02%) DMARC
2 1 (1.02%) Network Security
2 1 (1.02%) Wireless
Database & Business Intelligence
1 20 (20.41%) Elasticsearch
2 10 (10.20%) SQL Server
3 8 (8.16%) SQL Server Integration Services
4 6 (6.12%) SQL Server Reporting Services
5 3 (3.06%) SQL Server Analysis Services
6 2 (2.04%) Data Warehouse
7 1 (1.02%) Power BI
Development Applications
1 1 (1.02%) Eclipse
General
1 42 (42.86%) Social Skills
2 29 (29.59%) Analytical Skills
2 29 (29.59%) Finance
3 20 (20.41%) Police
4 9 (9.18%) Front Office
5 3 (3.06%) Banking
5 3 (3.06%) Investment Banking
6 2 (2.04%) Back Office
6 2 (2.04%) Law
6 2 (2.04%) Public Sector
7 1 (1.02%) Advertising
7 1 (1.02%) Marketing
7 1 (1.02%) Organisational Skills
7 1 (1.02%) Telecoms
Libraries, Frameworks & Software Standards
1 20 (20.41%) J2EE
1 20 (20.41%) Java EE
1 20 (20.41%) Spring
2 5 (5.10%) .NET
3 3 (3.06%) ASP.NET
3 3 (3.06%) HTML
3 3 (3.06%) JSON
3 3 (3.06%) JSP
3 3 (3.06%) REST
3 3 (3.06%) Servlets
3 3 (3.06%) SOAP
3 3 (3.06%) Software Packaging
3 3 (3.06%) XML
4 1 (1.02%) LDAP
4 1 (1.02%) SAML
Miscellaneous
1 6 (6.12%) Housing Association
2 5 (5.10%) Management Information System
3 4 (4.08%) Credit Risk
4 2 (2.04%) Market Risk
4 2 (2.04%) Onboarding
5 1 (1.02%) Data Protection Act
5 1 (1.02%) Enterprise Software
5 1 (1.02%) Hedge funds
5 1 (1.02%) Linux Command Line
5 1 (1.02%) Low-Code
5 1 (1.02%) Self-Motivation
Operating Systems
1 27 (27.55%) Windows
2 24 (24.49%) Unix
3 7 (7.14%) Windows 10
4 2 (2.04%) Mac OS
4 2 (2.04%) Windows Server
5 1 (1.02%) Linux
5 1 (1.02%) VMS
Processes & Methodologies
1 42 (42.86%) ITIL
2 29 (29.59%) Problem-Solving
3 28 (28.57%) Service Management
4 25 (25.51%) Incident Management
5 20 (20.41%) Actionable Insight
5 20 (20.41%) Containerisation
5 20 (20.41%) Enterprise Architecture
5 20 (20.41%) Enterprise Search
5 20 (20.41%) Impact Assessments
5 20 (20.41%) Information Management
6 16 (16.33%) Change Management
7 11 (11.22%) Customer Service
8 10 (10.20%) Data Analysis
9 8 (8.16%) Problem Management
9 8 (8.16%) Project Management
10 7 (7.14%) Analytics
10 7 (7.14%) Change Control
11 6 (6.12%) Business Case
11 6 (6.12%) Mentoring
11 6 (6.12%) Root Cause Analysis
Programming Languages
1 27 (27.55%) SQL
2 23 (23.47%) Java
3 20 (20.41%) Shell Script
4 7 (7.14%) C#
5 6 (6.12%) PL/SQL
5 6 (6.12%) T-SQL
6 4 (4.08%) C
6 4 (4.08%) JavaScript
6 4 (4.08%) PowerShell
6 4 (4.08%) Python
7 1 (1.02%) Bash
Qualifications
1 20 (20.41%) SC Cleared
1 20 (20.41%) Security Cleared
2 10 (10.20%) Degree
3 3 (3.06%) Azure Certification
4 2 (2.04%) ITIL Foundation Certificate
5 1 (1.02%) A+ Certification
5 1 (1.02%) CompTIA Security+
5 1 (1.02%) ITIL Certification
5 1 (1.02%) Network+ Certification
Quality Assurance & Compliance
1 24 (24.49%) SLA
2 4 (4.08%) Data Quality
3 2 (2.04%) Cyber Essentials
4 1 (1.02%) Cyber Essentials PLUS
4 1 (1.02%) ISO/IEC 27001
System Software
1 13 (13.27%) Active Directory
2 2 (2.04%) VMware Infrastructure
3 1 (1.02%) Hyper-V
3 1 (1.02%) Virtual Desktop
3 1 (1.02%) Virtual Machines
Systems Management
1 21 (21.43%) Single Sign-On
2 20 (20.41%) OpenSSO
3 8 (8.16%) Microsoft Intune
4 7 (7.14%) SCCM
5 2 (2.04%) Jamf Pro
6 1 (1.02%) Control-M
Vendors
1 20 (20.41%) Oracle
1 20 (20.41%) Remedy
2 15 (15.31%) Microsoft
3 7 (7.14%) HP
4 6 (6.12%) Bloomberg
4 6 (6.12%) Dell
5 5 (5.10%) VMware
6 4 (4.08%) Palo Alto
7 3 (3.06%) NEC
8 1 (1.02%) Acronis
8 1 (1.02%) Apple
8 1 (1.02%) Cisco
8 1 (1.02%) Citrix
8 1 (1.02%) Darktrace
8 1 (1.02%) Google
8 1 (1.02%) Meraki
8 1 (1.02%) Northgate
8 1 (1.02%) SAP
8 1 (1.02%) SonicWALL