Customer Engagement Jobs in London

Customer Engagement
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 375 348 503
Rank change year-on-year -27 +155 -40
Permanent jobs citing Customer Engagement 136 270 508
As % of all permanent jobs advertised in London 0.55% 0.86% 0.68%
As % of the Processes & Methodologies category 0.61% 0.91% 0.70%
Number of salaries quoted 118 173 158
10th Percentile £50,000 £55,250 £40,000
25th Percentile £66,563 £61,073 £52,500
Median annual salary (50th Percentile) £79,000 £75,000 £66,250
Median % change year-on-year +5.33% +13.21% +1.92%
75th Percentile £105,000 £90,000 £83,750
90th Percentile £110,750 £97,500 £100,000
England median annual salary £57,500 £67,500 £60,000
% change year-on-year -14.81% +12.50% -

All Process and Methodology Skills
London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 22,142 29,692 72,269
As % of all permanent jobs advertised in London 89.35% 95.12% 97.11%
Number of salaries quoted 16,050 21,866 34,403
10th Percentile £37,500 £42,500 £42,500
25th Percentile £51,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,250
90th Percentile £115,000 £116,250 £110,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

Salary distribution for jobs citing Customer Engagement in London over the 6 months to 12 June 2024.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +31 31 £72,500 +15.36% 5
West London -17 3 £55,000 -21.43% 2
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.35%) SharePoint
2 4 (2.94%) Apache
2 4 (2.94%) Apache Spark
3 3 (2.21%) IIS
3 3 (2.21%) Microsoft Exchange
3 3 (2.21%) SAS
4 2 (1.47%) CMS
5 1 (0.74%) Confluence
Applications
1 4 (2.94%) Microsoft Office
Business Applications
1 33 (24.26%) Dynamics CRM
2 9 (6.62%) SAP SCM
3 5 (3.68%) SAP EWM
4 4 (2.94%) Remedy ITSM
5 3 (2.21%) Dynamics NAV
5 3 (2.21%) SAP S/4HANA
6 2 (1.47%) NetSuite
6 2 (1.47%) SAP CRM
6 2 (1.47%) SAP CX
6 2 (1.47%) SAP GTS
6 2 (1.47%) SAP SD
6 2 (1.47%) SAP WM
7 1 (0.74%) Exchequer
7 1 (0.74%) Maximo
Cloud Services
1 36 (26.47%) Dynamics 365
2 32 (23.53%) Power Platform
3 22 (16.18%) Azure
3 22 (16.18%) Power Automate
3 22 (16.18%) PowerApps
4 13 (9.56%) Azure Logic Apps
4 13 (9.56%) Microsoft 365
5 7 (5.15%) SaaS
5 7 (5.15%) Serverless
6 5 (3.68%) Azure Functions
6 5 (3.68%) Azure Service Bus
6 5 (3.68%) Azure WebJobs
7 4 (2.94%) AWS
8 3 (2.21%) Azure DevOps
9 2 (1.47%) AWS CloudFormation
9 2 (1.47%) OneDrive
10 1 (0.74%) Apple Pay
10 1 (0.74%) Azure Synapse Analytics
10 1 (0.74%) Google Pay
10 1 (0.74%) Slack
Communications & Networking
1 4 (2.94%) SSL
1 4 (2.94%) VPN
2 1 (0.74%) Radio Access Network
2 1 (0.74%) TCP/IP
2 1 (0.74%) Wireless
Database & Business Intelligence
1 24 (17.65%) Power BI
2 4 (2.94%) Big Data
3 2 (1.47%) BigQuery
3 2 (1.47%) Tableau
4 1 (0.74%) Azure SQL Database
4 1 (0.74%) Data Lake
4 1 (0.74%) DB2
4 1 (0.74%) Looker
Development Applications
1 1 (0.74%) JIRA
General
1 37 (27.21%) Social Skills
2 29 (21.32%) Marketing
3 26 (19.12%) Finance
4 17 (12.50%) Presentation Skills
5 13 (9.56%) Analytical Skills
5 13 (9.56%) Public Sector
6 12 (8.82%) Inclusion and Diversity
7 6 (4.41%) Influencing Skills
8 5 (3.68%) Automotive
8 5 (3.68%) Local Government
9 4 (2.94%) Retail
10 3 (2.21%) French Language
10 3 (2.21%) Law
10 3 (2.21%) Manufacturing
10 3 (2.21%) Spanish Language
10 3 (2.21%) Telecoms
11 2 (1.47%) Banking
11 2 (1.47%) Electronics
11 2 (1.47%) Legal
12 1 (0.74%) Publishing
Job Titles
1 34 (25.00%) Senior
2 33 (24.26%) Consultant
3 20 (14.71%) Developer
4 17 (12.50%) Architect
5 16 (11.76%) Analyst
5 16 (11.76%) SAP Consultant
6 15 (11.03%) Senior Consultant
7 11 (8.09%) Senior SAP Consultant
8 10 (7.35%) Salesforce Developer
9 9 (6.62%) Business Analyst
9 9 (6.62%) SAP SCM Consultant
9 9 (6.62%) Senior SAP SCM Consultant
10 8 (5.88%) Dynamics 365 Consultant
10 8 (5.88%) Dynamics 365 Developer
10 8 (5.88%) Lead
11 7 (5.15%) Technical Consultant
12 6 (4.41%) CRM Architect
12 6 (4.41%) Senior Manager
12 6 (4.41%) Technical Architect
13 5 (3.68%) SAP EWM Consultant
Libraries, Frameworks & Software Standards
1 9 (6.62%) .NET
1 9 (6.62%) CSS
1 9 (6.62%) HTML
2 5 (3.68%) Web Services
2 5 (3.68%) XML
3 4 (2.94%) Ajax
3 4 (2.94%) LDAP
3 4 (2.94%) PySpark
3 4 (2.94%) SOAP
4 3 (2.21%) HTML5 Canvas
4 3 (2.21%) React
5 2 (1.47%) .NET Core
5 2 (1.47%) DOM
5 2 (1.47%) Express.js
5 2 (1.47%) Lightning Web Components
5 2 (1.47%) Node.js
6 1 (0.74%) JSON
6 1 (0.74%) PyTorch
6 1 (0.74%) TensorFlow
Miscellaneous
1 8 (5.88%) Reinsurance
2 7 (5.15%) Product Ownership
3 5 (3.68%) IoT
4 4 (2.94%) CMDB
4 4 (2.94%) Freedom of Information
5 3 (2.21%) Hybrid Cloud
5 3 (2.21%) Onboarding
6 2 (1.47%) Digital Media
6 2 (1.47%) Enterprise Cloud
6 2 (1.47%) Management Information System
6 2 (1.47%) Mobile App
6 2 (1.47%) Virtual Team
7 1 (0.74%) Data Structures
7 1 (0.74%) Graphic Design
7 1 (0.74%) Legacy Systems
7 1 (0.74%) Public Cloud
7 1 (0.74%) Social Media
7 1 (0.74%) Video Editing
Operating Systems
1 7 (5.15%) Windows
2 2 (1.47%) Apple iOS
2 2 (1.47%) Linux
3 1 (0.74%) Android
3 1 (0.74%) Mac OS
Processes & Methodologies
1 45 (33.09%) CRM
2 28 (20.59%) Project Delivery
3 26 (19.12%) Business Intelligence
4 25 (18.38%) Agile
5 23 (16.91%) Thought Leadership
6 22 (16.18%) Project Management
7 21 (15.44%) Artificial Intelligence
8 18 (13.24%) Collaborative Working
8 18 (13.24%) Presales
8 18 (13.24%) Service Delivery
9 17 (12.50%) Stakeholder Management
10 16 (11.76%) Customer Service
11 14 (10.29%) Change Management
11 14 (10.29%) Data Privacy
11 14 (10.29%) Roadmaps
11 14 (10.29%) Service Management
12 13 (9.56%) DevOps
12 13 (9.56%) ITIL
13 12 (8.82%) Analytics
14 10 (7.35%) Customer Insight
Programming Languages
1 19 (13.97%) JavaScript
2 11 (8.09%) SQL
3 7 (5.15%) Python
4 6 (4.41%) C#
5 2 (1.47%) Apex Code
5 2 (1.47%) Go
5 2 (1.47%) Java
5 2 (1.47%) R
5 2 (1.47%) Ruby
6 1 (0.74%) TypeScript
Qualifications
1 31 (22.79%) Security Cleared
2 26 (19.12%) Degree
3 11 (8.09%) SC Cleared
4 9 (6.62%) Microsoft Certification
5 7 (5.15%) Azure Certification
6 2 (1.47%) DV Cleared
6 2 (1.47%) PMP
7 1 (0.74%) IBM Certification
7 1 (0.74%) Master's Degree
7 1 (0.74%) PhD
Quality Assurance & Compliance
1 3 (2.21%) Data Quality
1 3 (2.21%) PMO
2 1 (0.74%) Accessibility
2 1 (0.74%) GDPR
2 1 (0.74%) QA
System Software
1 1 (0.74%) Active Directory
Systems Management
1 4 (2.94%) HP UCMDB
2 3 (2.21%) Active Directory Federation Services
3 2 (1.47%) Terraform
Vendors
1 47 (34.56%) Microsoft
2 19 (13.97%) SAP
3 16 (11.76%) Salesforce
4 6 (4.41%) ServiceNow
5 4 (2.94%) BMC
5 4 (2.94%) Databricks
5 4 (2.94%) HP
5 4 (2.94%) Remedy
6 3 (2.21%) Adobe
6 3 (2.21%) Apple
6 3 (2.21%) Google
6 3 (2.21%) Sitecore
7 2 (1.47%) MuleSoft
7 2 (1.47%) Oracle
7 2 (1.47%) Pardot
8 1 (0.74%) Apteco
8 1 (0.74%) FIS
8 1 (0.74%) IBM
8 1 (0.74%) Instagram
8 1 (0.74%) TikTok