IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £29,605 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 188 331 446
Rank change year-on-year +143 +115 -133
Permanent jobs requiring an IT Support Engineer 1,150 523 515
As % of all permanent jobs advertised in the UK excluding London 1.44% 0.95% 0.67%
As % of the Job Titles category 1.51% 1.07% 0.71%
Number of salaries quoted 997 374 481
10th Percentile £22,750 £25,000 £22,500
25th Percentile £25,500 £26,250 £25,000
Median annual salary (50th Percentile) £29,605 £30,000 £30,000
Median % change year-on-year -1.32% - +6.19%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £42,500 £38,750 £43,750
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +3.78%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 75,991 49,070 72,896
% of permanent jobs with a recognized job title 94.87% 88.81% 95.46%
Number of salaries quoted 53,059 29,227 42,783
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,519 £50,296
Median % change year-on-year -6.58% +6.41% +5.89%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 12 June 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +116 282 £30,000 - 43
Midlands +92 251 £29,500 +7.27% 30
North of England +80 236 £28,500 -5.00% 48
West Midlands +89 159 £28,500 +3.64% 15
East of England +44 150 £29,500 -5.98% 23
South West +11 148 £30,000 -7.69% 24
North West +37 118 £27,000 -10.00% 26
East Midlands +18 88 £30,000 +9.09% 15
Yorkshire +56 77 £30,000 +8.11% 19
North East +15 41 £32,500 -3.34% 4
Scotland -58 40 £27,500 - 12
Wales +49 38 £27,500 -12.00% 4
Northern Ireland +20 5 £30,000 -11.11% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 June 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 718 (62.43%) Windows
2 629 (54.70%) Microsoft
3 609 (52.96%) Microsoft 365
4 479 (41.65%) Active Directory
5 376 (32.70%) Azure
6 350 (30.43%) Social Skills
7 319 (27.74%) Windows Server
8 262 (22.78%) Problem-Solving
9 258 (22.43%) Firewall
10 238 (20.70%) Customer Service
11 216 (18.78%) ITIL
12 197 (17.13%) Microsoft Exchange
13 188 (16.35%) Windows 10
14 187 (16.26%) VMware
15 178 (15.48%) Driving Licence
16 175 (15.22%) Microsoft Office
17 156 (13.57%) Hyper-V
18 151 (13.13%) SharePoint
19 150 (13.04%) Linux
20 145 (12.61%) Cisco
21 144 (12.52%) Microsoft Certification
22 141 (12.26%) Degree
23 135 (11.74%) Entra ID
24 130 (11.30%) VMware Infrastructure
25 121 (10.52%) Microsoft Intune
26 102 (8.87%) SQL
27 97 (8.43%) Internet
28 96 (8.35%) DNS
29 95 (8.26%) Asset Management
30 94 (8.17%) CCNA

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 197 (17.13%) Microsoft Exchange
2 151 (13.13%) SharePoint
3 13 (1.13%) Exchange Server 2013
4 10 (0.87%) Confluence
5 9 (0.78%) Exchange Server 2010
6 7 (0.61%) Exchange Server 2007
7 6 (0.52%) Exchange Server 2000
8 5 (0.43%) IIS
9 3 (0.26%) Jupyter
9 3 (0.26%) WordPress
10 2 (0.17%) Blackberry Enterprise Server
10 2 (0.17%) Exchange Server 2003
10 2 (0.17%) Skype for Business
11 1 (0.087%) Apache
11 1 (0.087%) Site Server
11 1 (0.087%) Tomcat
Applications
1 175 (15.22%) Microsoft Office
2 45 (3.91%) Microsoft Excel
3 6 (0.52%) Spreadsheet
4 4 (0.35%) Microsoft Project
5 1 (0.087%) Microsoft PowerPoint
Business Applications
1 5 (0.43%) Sage X3
2 2 (0.17%) Oracle Receivables
3 1 (0.087%) Dynamics AX
3 1 (0.087%) Dynamics CRM
Cloud Services
1 609 (52.96%) Microsoft 365
2 376 (32.70%) Azure
3 135 (11.74%) Entra ID
4 43 (3.74%) AWS
5 41 (3.57%) OneDrive
6 21 (1.83%) Google Workspace
7 15 (1.30%) Mimecast
8 7 (0.61%) Cloud Computing
9 5 (0.43%) iTunes
9 5 (0.43%) Serverless
10 4 (0.35%) Power Platform
11 3 (0.26%) IaaS
11 3 (0.26%) PaaS
11 3 (0.26%) SaaS
12 2 (0.17%) Amazon EC2
12 2 (0.17%) Amazon S3
12 2 (0.17%) ClickUp
12 2 (0.17%) Microsoft Purview
12 2 (0.17%) Power Automate
12 2 (0.17%) WhatsApp
Communications & Networking
1 258 (22.43%) Firewall
2 97 (8.43%) Internet
3 96 (8.35%) DNS
4 83 (7.22%) Wi-Fi
5 81 (7.04%) Network Security
6 80 (6.96%) VoIP
7 79 (6.87%) VPN
8 77 (6.70%) Wireless
9 76 (6.61%) DHCP
10 69 (6.00%) WLAN
11 59 (5.13%) TCP/IP
12 56 (4.87%) SAN
13 48 (4.17%) VLAN
14 46 (4.00%) WAN
15 39 (3.39%) LAN
16 26 (2.26%) Remote Desktop
17 19 (1.65%) NAS
18 14 (1.22%) Unified Communications
19 12 (1.04%) SSL
20 11 (0.96%) Broadband
Database & Business Intelligence
1 91 (7.91%) SQL Server
2 34 (2.96%) Amazon RDS
3 17 (1.48%) MySQL
4 8 (0.70%) MariaDB
5 4 (0.35%) DB2
6 3 (0.26%) Metabase
7 2 (0.17%) Crystal Reports
7 2 (0.17%) Oracle Reports
7 2 (0.17%) Power BI
Development Applications
1 22 (1.91%) JIRA
2 3 (0.26%) Visual Studio Code
3 2 (0.17%) Visual Studio
4 1 (0.087%) Jenkins
General
1 350 (30.43%) Social Skills
2 56 (4.87%) Organisational Skills
2 56 (4.87%) Telecoms
3 43 (3.74%) Finance
4 41 (3.57%) Law
5 33 (2.87%) Analytical Skills
6 32 (2.78%) Inclusion and Diversity
7 28 (2.43%) Manufacturing
8 24 (2.09%) Retail
9 19 (1.65%) Documentation Skills
10 18 (1.57%) Games
10 18 (1.57%) Legal
11 13 (1.13%) Marketing
12 11 (0.96%) Back Office
13 8 (0.70%) Advertising
14 7 (0.61%) Public Sector
15 4 (0.35%) Banking
16 2 (0.17%) French Language
16 2 (0.17%) Military
16 2 (0.17%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.43%) Kafka
2 4 (0.35%) Cocoa
3 3 (0.26%) LAMP
4 2 (0.17%) .NET
4 2 (0.17%) CSS
4 2 (0.17%) HTML
4 2 (0.17%) V-Ray
5 1 (0.087%) EDI
5 1 (0.087%) LDAP
5 1 (0.087%) RESTEasy
Miscellaneous
1 178 (15.48%) Driving Licence
2 81 (7.04%) Onboarding
3 37 (3.22%) Self-Motivation
4 36 (3.13%) Replication
5 24 (2.09%) Enterprise Storage
6 22 (1.91%) Fat Client
6 22 (1.91%) Thin Client
7 21 (1.83%) Management Information System
8 18 (1.57%) Data Centre
9 13 (1.13%) CCTV
9 13 (1.13%) iPad
10 10 (0.87%) EPoS
10 10 (0.87%) Social Media
11 8 (0.70%) Client/Server
12 7 (0.61%) iPhone
13 6 (0.52%) Public Cloud
14 5 (0.43%) Hybrid Cloud
14 5 (0.43%) Life Science
15 3 (0.26%) Apple TV
15 3 (0.26%) Wiki
Operating Systems
1 718 (62.43%) Windows
2 319 (27.74%) Windows Server
3 188 (16.35%) Windows 10
4 150 (13.04%) Linux
5 65 (5.65%) Windows Server 2016
6 55 (4.78%) Mac OS
7 54 (4.70%) Windows Server 2019
8 44 (3.83%) Windows Server 2012
9 40 (3.48%) Android
10 34 (2.96%) Apple iOS
11 28 (2.43%) Windows 7
12 16 (1.39%) Windows Server 2008
13 13 (1.13%) Windows 8
14 10 (0.87%) Mac OS X
15 7 (0.61%) Unix
16 6 (0.52%) CentOS
17 5 (0.43%) Windows Server 2003
18 4 (0.35%) Debian
19 3 (0.26%) Red Hat Enterprise Linux
20 2 (0.17%) Ubuntu
Processes & Methodologies
1 262 (22.78%) Problem-Solving
2 238 (20.70%) Customer Service
3 216 (18.78%) ITIL
4 95 (8.26%) Asset Management
5 86 (7.48%) Mentoring
6 75 (6.52%) Computer Science
7 72 (6.26%) Cybersecurity
7 72 (6.26%) Network Management
8 70 (6.09%) Infrastructure Engineering
9 67 (5.83%) IT Asset Management
10 48 (4.17%) Project Delivery
10 48 (4.17%) Service Delivery
11 45 (3.91%) Incident Management
12 37 (3.22%) Agile
13 35 (3.04%) Change Management
13 35 (3.04%) Continuous Improvement
13 35 (3.04%) Project Planning
13 35 (3.04%) Remote Monitoring and Management
14 30 (2.61%) Time Management
15 29 (2.52%) Customer Experience
Programming Languages
1 102 (8.87%) SQL
2 38 (3.30%) PowerShell
3 7 (0.61%) PHP
4 5 (0.43%) Java
4 5 (0.43%) VB
5 4 (0.35%) Python
6 3 (0.26%) Bash
7 1 (0.087%) Perl
Qualifications
1 144 (12.52%) Microsoft Certification
2 141 (12.26%) Degree
3 94 (8.17%) CCNA
3 94 (8.17%) Cisco Certification
4 83 (7.22%) MCSE
5 82 (7.13%) MCP
6 70 (6.09%) Computer Science Degree
7 69 (6.00%) CCNP
8 67 (5.83%) LPIC
9 51 (4.43%) DBS Check
10 29 (2.52%) Network+ Certification
11 19 (1.65%) Azure Certification
12 18 (1.57%) A+ Certification
13 10 (0.87%) CompTIA Security+
13 10 (0.87%) Security Cleared
14 7 (0.61%) ITIL Certification
14 7 (0.61%) ITIL Foundation Certificate
14 7 (0.61%) MCSA
15 6 (0.52%) DV Cleared
15 6 (0.52%) SC Cleared
Quality Assurance & Compliance
1 64 (5.57%) SLA
2 33 (2.87%) GDPR
3 12 (1.04%) Cyber Essentials
4 10 (0.87%) ISO/IEC 27001
5 2 (0.17%) Accessibility
5 2 (0.17%) NIST
6 1 (0.087%) PCI DSS
System Software
1 479 (41.65%) Active Directory
2 156 (13.57%) Hyper-V
3 130 (11.30%) VMware Infrastructure
4 26 (2.26%) VMware ESXi
5 20 (1.74%) Virtual Desktop
6 10 (0.87%) vSphere
7 8 (0.70%) Docker
7 8 (0.70%) Virtual Machines
8 4 (0.35%) Citrix Hypervisor
8 4 (0.35%) Terminal Services
8 4 (0.35%) Virtual Servers
9 3 (0.26%) Firmware
10 2 (0.17%) pfSense
10 2 (0.17%) VMware Workstation
11 1 (0.087%) NFS
11 1 (0.087%) Terminal Server
11 1 (0.087%) XenApp
Systems Management
1 121 (10.52%) Microsoft Intune
2 43 (3.74%) SCCM
3 13 (1.13%) Cisco CUCM
3 13 (1.13%) ServiceCenter
4 9 (0.78%) Jamf Pro
5 6 (0.52%) Kubernetes
5 6 (0.52%) Opsgenie
6 4 (0.35%) WSUS
7 3 (0.26%) Backup Exec
7 3 (0.26%) NetCrunch
8 2 (0.17%) Active Directory Federation Services
8 2 (0.17%) Grafana
8 2 (0.17%) Prometheus
8 2 (0.17%) vCenter Server
9 1 (0.087%) Autotask
9 1 (0.087%) Failover Clustering
9 1 (0.087%) FortiGate
9 1 (0.087%) ZABBIX
Vendors
1 629 (54.70%) Microsoft
2 187 (16.26%) VMware
3 145 (12.61%) Cisco
4 78 (6.78%) Citrix
5 73 (6.35%) Veeam
6 67 (5.83%) Apple
7 48 (4.17%) Sophos
8 36 (3.13%) HP
9 28 (2.43%) Meraki
10 27 (2.35%) Draytek
11 23 (2.00%) Barracuda Networks
11 23 (2.00%) Google
12 22 (1.91%) ConnectWise
13 19 (1.65%) Aruba
14 16 (1.39%) Palo Alto
15 14 (1.22%) Fortinet
15 14 (1.22%) WatchGuard
16 11 (0.96%) Dell
17 10 (0.87%) ESET
17 10 (0.87%) Mitel