Service Manager Jobs in the UK excluding London

Services Manager
UK > UK excluding London

The median Services Manager salary in the UK excluding London is £47,500 per year according to job vacancies posted during the 6 months to 6 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 Jun 2024
Same period 2023 Same period 2022
Rank 313 391 399
Rank change year-on-year +78 +8 -49
Permanent jobs requiring a Service Manager 604 404 593
As % of all permanent jobs advertised in the UK excluding London 0.78% 0.72% 0.79%
As % of the Job Titles category 0.82% 0.81% 0.83%
Number of salaries quoted 490 317 479
10th Percentile £32,500 £37,500 £38,258
25th Percentile £40,000 £42,500 £42,700
Median annual salary (50th Percentile) £47,500 £55,000 £52,500
Median % change year-on-year -13.64% +4.76% +10.53%
75th Percentile £60,000 £66,750 £62,500
90th Percentile £67,500 £73,750 £70,000
UK median annual salary £50,000 £58,000 £55,000
% change year-on-year -13.79% +5.45% +4.76%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 73,845 49,811 71,845
% of permanent jobs with a recognized job title 95.04% 88.85% 95.56%
Number of salaries quoted 51,649 29,393 42,992
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,500 £50,244
Median % change year-on-year -6.54% +6.48% +5.78%
75th Percentile £63,750 £68,750 £67,500
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Manager
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Manager in the UK excluding London

Service Manager
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Manager in the UK excluding London.

Salary trend for Service Manager in the UK excluding London

Service Manager
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Manager in the UK excluding London over the 6 months to 6 June 2024.

Salary histogram for Service Manager in the UK excluding London

Service Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the UK excluding London region over the 6 months to 6 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +71 186 £47,500 -5.00% 40
South East +35 130 £47,500 -19.15% 40
Midlands +38 103 £53,635 +8.85% 40
South West +11 100 £46,958 -14.62% 21
Yorkshire +94 91 £51,250 -10.87% 14
North West +4 73 £45,000 -5.26% 21
West Midlands +8 67 £60,000 +18.17% 22
East of England -10 47 £47,250 -10.00% 14
East Midlands -5 34 £37,500 -11.81% 18
Scotland -66 23 £47,500 -5.00% 13
North East -1 22 £45,000 -10.00% 7
Wales +6 14 £35,000 -41.67% 3
Northern Ireland +20 1 £40,000 - 1
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 6 June 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Manager in the job title.

1 325 (53.81%) Service Delivery
2 231 (38.25%) ITIL
3 186 (30.79%) Social Skills
4 184 (30.46%) Service Management
5 131 (21.69%) SLA
6 115 (19.04%) Microsoft
6 115 (19.04%) ITSM
7 87 (14.40%) Finance
8 85 (14.07%) Customer Service
9 84 (13.91%) Incident Management
10 77 (12.75%) Mentoring
11 76 (12.58%) Azure
12 70 (11.59%) Stakeholder Management
13 69 (11.42%) Problem-Solving
14 66 (10.93%) Microsoft 365
15 65 (10.76%) Degree
16 64 (10.60%) Continuous Improvement
17 61 (10.10%) Project Management
18 53 (8.77%) Cybersecurity
18 53 (8.77%) Problem Management
19 50 (8.28%) Change Management
19 50 (8.28%) ServiceNow
20 49 (8.11%) People Management
21 47 (7.78%) Line Management
22 46 (7.62%) Analytical Skills
23 42 (6.95%) Decision-Making
24 41 (6.79%) Coaching
24 41 (6.79%) Agile
25 37 (6.13%) Windows
26 36 (5.96%) ITIL Certification

Service Manager Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (1.49%) Confluence
1 9 (1.49%) SharePoint
2 8 (1.32%) Microsoft Exchange
Applications
1 28 (4.64%) Microsoft Office
2 22 (3.64%) Microsoft Excel
3 10 (1.66%) Microsoft PowerPoint
Business Applications
1 2 (0.33%) iTrent
1 2 (0.33%) Raiser’s Edge
2 1 (0.17%) Oracle ERP
2 1 (0.17%) SAP ERP
2 1 (0.17%) SAP HR
Cloud Services
1 76 (12.58%) Azure
2 66 (10.93%) Microsoft 365
3 26 (4.30%) Cloud Computing
4 24 (3.97%) SaaS
5 20 (3.31%) AWS
6 12 (1.99%) Entra ID
7 11 (1.82%) Power Platform
8 4 (0.66%) GCP
9 3 (0.50%) Amazon EC2
9 3 (0.50%) Amazon S3
9 3 (0.50%) AWS Lambda
9 3 (0.50%) MailChimp
9 3 (0.50%) Route 53
9 3 (0.50%) Serverless
9 3 (0.50%) Zapier
10 2 (0.33%) Azure Cosmos DB
10 2 (0.33%) Google Docs
11 1 (0.17%) Dynamics 365
11 1 (0.17%) IaaS
11 1 (0.17%) WhatsApp
Communications & Networking
1 20 (3.31%) WAN
2 15 (2.48%) LAN
3 10 (1.66%) DHCP
3 10 (1.66%) DNS
4 9 (1.49%) Firewall
4 9 (1.49%) Wi-Fi
5 7 (1.16%) Remote Desktop
6 6 (0.99%) Internet
7 5 (0.83%) Wireless
8 3 (0.50%) VoIP
9 2 (0.33%) NAS
9 2 (0.33%) Network Security
9 2 (0.33%) SD-WAN
9 2 (0.33%) TCP/IP
10 1 (0.17%) VPN
Database & Business Intelligence
1 11 (1.82%) Power BI
2 8 (1.32%) SQL Server
3 6 (0.99%) Data Warehouse
3 6 (0.99%) SQL Server Reporting Services
4 5 (0.83%) RDBMS
4 5 (0.83%) Relational Database
5 3 (0.50%) Amazon RDS
6 1 (0.17%) PowerPivot
Development Applications
1 11 (1.82%) JIRA
2 2 (0.33%) Bitbucket
2 2 (0.33%) GitLab
General
1 186 (30.79%) Social Skills
2 87 (14.40%) Finance
3 46 (7.62%) Analytical Skills
4 35 (5.79%) Presentation Skills
5 33 (5.46%) Public Sector
6 27 (4.47%) Influencing Skills
7 22 (3.64%) Telecoms
8 21 (3.48%) Law
8 21 (3.48%) Retail
9 15 (2.48%) Inclusion and Diversity
9 15 (2.48%) Spanish Language
10 13 (2.15%) Manufacturing
11 10 (1.66%) Fire and Rescue
12 9 (1.49%) Organisational Skills
13 8 (1.32%) Documentation Skills
13 8 (1.32%) French Language
14 7 (1.16%) Marketing
15 6 (0.99%) Advertising
15 6 (0.99%) Billing
15 6 (0.99%) Legal
Libraries, Frameworks & Software Standards
1 15 (2.48%) EDI
2 4 (0.66%) Middleware
3 2 (0.33%) .NET
3 2 (0.33%) RESTful
Miscellaneous
1 17 (2.81%) Driving Licence
2 15 (2.48%) Onboarding
3 14 (2.32%) Self-Motivation
4 9 (1.49%) Management Information System
4 9 (1.49%) NHS
4 9 (1.49%) PKI
5 7 (1.16%) CMDB
6 5 (0.83%) Data Centre
6 5 (0.83%) Enterprise Software
7 4 (0.66%) Cloud Native
7 4 (0.66%) Public Cloud
8 3 (0.50%) Mobile App
8 3 (0.50%) Team-Oriented Environment
9 2 (0.33%) Cyber Threat
9 2 (0.33%) Greenfield Project
9 2 (0.33%) PMI
10 1 (0.17%) e-Learning
10 1 (0.17%) IoT
10 1 (0.17%) Legacy Systems
10 1 (0.17%) Product Ownership
Operating Systems
1 37 (6.13%) Windows
2 14 (2.32%) Windows Server
3 4 (0.66%) Android
4 3 (0.50%) Linux
4 3 (0.50%) Mac OS
5 2 (0.33%) Windows 10
6 1 (0.17%) VMS
Processes & Methodologies
1 325 (53.81%) Service Delivery
2 231 (38.25%) ITIL
3 184 (30.46%) Service Management
4 115 (19.04%) ITSM
5 85 (14.07%) Customer Service
6 84 (13.91%) Incident Management
7 77 (12.75%) Mentoring
8 70 (11.59%) Stakeholder Management
9 69 (11.42%) Problem-Solving
10 64 (10.60%) Continuous Improvement
11 61 (10.10%) Project Management
12 53 (8.77%) Cybersecurity
12 53 (8.77%) Problem Management
13 50 (8.28%) Change Management
14 49 (8.11%) People Management
15 47 (7.78%) Line Management
16 42 (6.95%) Decision-Making
17 41 (6.79%) Agile
17 41 (6.79%) Coaching
18 32 (5.30%) Customer Experience
Programming Languages
1 10 (1.66%) C#
2 8 (1.32%) Java
2 8 (1.32%) Python
2 8 (1.32%) SQL
3 4 (0.66%) PowerShell
4 2 (0.33%) JavaScript
Qualifications
1 65 (10.76%) Degree
2 36 (5.96%) ITIL Certification
3 32 (5.30%) Security Cleared
4 19 (3.15%) Computer Science Degree
5 18 (2.98%) CCNA
5 18 (2.98%) Cisco Certification
6 17 (2.81%) CCNP
7 16 (2.65%) Azure Certification
8 13 (2.15%) APMP
8 13 (2.15%) DBS Check
9 7 (1.16%) Microsoft Certification
10 6 (0.99%) A+ Certification
10 6 (0.99%) MCP
10 6 (0.99%) SC Cleared
11 2 (0.33%) BC Cleared
11 2 (0.33%) DV Cleared
11 2 (0.33%) ITIL Foundation Certificate
11 2 (0.33%) PMI Certification
12 1 (0.17%) MCITP
12 1 (0.17%) PMP
Quality Assurance & Compliance
1 131 (21.69%) SLA
2 36 (5.96%) Cyber Essentials
3 30 (4.97%) ISO/IEC 27001
4 21 (3.48%) Accessibility
5 13 (2.15%) GDPR
5 13 (2.15%) PMO
6 12 (1.99%) QA
7 5 (0.83%) Data Quality
8 4 (0.66%) ISO 22301
9 2 (0.33%) Cyber Essentials PLUS
9 2 (0.33%) NIST
10 1 (0.17%) ISO/IEC 20000
10 1 (0.17%) PCI DSS
10 1 (0.17%) SOC 2
System Software
1 22 (3.64%) Active Directory
2 7 (1.16%) IAG
3 4 (0.66%) VMware Infrastructure
4 3 (0.50%) Hyper-V
4 3 (0.50%) Virtual Servers
5 2 (0.33%) VMware Workstation
6 1 (0.17%) Virtual Machines
Systems Management
1 24 (3.97%) Microsoft Intune
2 4 (0.66%) Autotask
3 3 (0.50%) Terraform
4 1 (0.17%) Ansible
Vendors
1 115 (19.04%) Microsoft
2 50 (8.28%) ServiceNow
3 25 (4.14%) Cisco
4 16 (2.65%) Fortinet
5 15 (2.48%) Salesforce
6 12 (1.99%) Dell
7 8 (1.32%) VMware
8 7 (1.16%) Apple
9 5 (0.83%) Remedy
10 4 (0.66%) Computacenter
10 4 (0.66%) ConnectWise
11 3 (0.50%) Facebook
11 3 (0.50%) HubSpot
11 3 (0.50%) SAP
12 2 (0.33%) Citrix
12 2 (0.33%) Google
13 1 (0.17%) Cadence
13 1 (0.17%) Meraki
13 1 (0.17%) Oracle
13 1 (0.17%) Progress