Technical Services Analyst Jobs

Technical Service Analyst
UK

The median Technical Service Analyst salary in the UK is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 876 879 1210
Rank change year-on-year +3 +331 -265
Permanent jobs requiring a Technical Services Analyst 28 40 53
As % of all permanent jobs advertised in the UK 0.025% 0.043% 0.031%
As % of the Job Titles category 0.027% 0.047% 0.032%
Number of salaries quoted 25 33 32
10th Percentile £21,000 - £24,500
25th Percentile £24,250 £23,500 £26,000
Median annual salary (50th Percentile) £30,000 £25,000 £28,750
Median % change year-on-year +20.00% -13.04% -17.86%
75th Percentile £45,000 £32,000 £67,500
90th Percentile - £47,000 £75,000
UK excluding London median annual salary £30,000 £24,000 £28,000
% change year-on-year +25.00% -14.29% +9.80%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 104,121 84,323 165,675
% of permanent jobs with a recognized job title 94.77% 91.19% 95.89%
Number of salaries quoted 73,469 54,972 85,174
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,603 £45,000 £42,750
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,519 £50,296
% change year-on-year -6.58% +6.41% +5.89%

Technical Services Analyst
Job Vacancy Trend

Job postings that featured Technical Services Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Services Analyst in the UK

Technical Services Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Technical Services Analyst.

Salary trend for Technical Services Analyst in the UK

Technical Services Analyst
Salary Histogram

Salary distribution for jobs citing Technical Services Analyst over the 6 months to 12 June 2024.

Salary histogram for Technical Services Analyst in the UK

Technical Services Analyst
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Services Analyst within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -58 28 £30,000 +25.00% 3
England +17 24 £28,000 +14.29% 3
North of England +18 12 £23,250 -7.00% 1
North West -16 12 £23,250 -7.00% 1
Work from Home +23 11 £45,000 +80.00% 1
South West - 5 £30,000 - 1
Wales +15 4 £45,000 +34.33% 1
East of England -24 3 £27,500 +14.58% 1
West Midlands -11 2 £45,000 -
South East -32 2 £45,000 +80.00%
Midlands -38 2 £45,000 -

Technical Services Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 June 2024, Technical Services Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Services Analyst in the job title.

1 15 (53.57%) Customer Service
2 13 (46.43%) Windows
3 11 (39.29%) Active Directory
4 9 (32.14%) Windows Server
5 8 (28.57%) Windows Server 2016
5 8 (28.57%) Windows Server 2019
5 8 (28.57%) Windows 10
5 8 (28.57%) Microsoft
5 8 (28.57%) ITIL
6 7 (25.00%) VMware
6 7 (25.00%) Driving Licence
6 7 (25.00%) Social Skills
7 6 (21.43%) Presales
7 6 (21.43%) Client Onboarding
7 6 (21.43%) Snow
7 6 (21.43%) Onboarding
7 6 (21.43%) Apple
7 6 (21.43%) SQL Server
7 6 (21.43%) Adobe
7 6 (21.43%) Asset Management
7 6 (21.43%) SaaS
7 6 (21.43%) Windows Server 2012
7 6 (21.43%) Cybersecurity
7 6 (21.43%) Software Asset Management
7 6 (21.43%) Software Licensing
7 6 (21.43%) IT Asset Management
8 4 (14.29%) Data Centre
8 4 (14.29%) Analytical Skills
8 4 (14.29%) Veeam
8 4 (14.29%) Replication

Technical Services Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.71%) Microsoft Exchange
2 2 (7.14%) Confluence
3 1 (3.57%) SharePoint
Applications
1 2 (7.14%) Microsoft Office
Cloud Services
1 6 (21.43%) SaaS
2 3 (10.71%) Microsoft 365
Communications & Networking
1 2 (7.14%) DHCP
1 2 (7.14%) DNS
1 2 (7.14%) Firewall
1 2 (7.14%) Remote Desktop
1 2 (7.14%) SAN
1 2 (7.14%) TCP/IP
Database & Business Intelligence
1 6 (21.43%) SQL Server
Development Applications
1 2 (7.14%) JIRA
General
1 7 (25.00%) Social Skills
2 4 (14.29%) Analytical Skills
3 2 (7.14%) Manufacturing
Miscellaneous
1 7 (25.00%) Driving Licence
2 6 (21.43%) Onboarding
3 4 (14.29%) Data Centre
3 4 (14.29%) Replication
4 2 (7.14%) Self-Motivation
Operating Systems
1 13 (46.43%) Windows
2 9 (32.14%) Windows Server
3 8 (28.57%) Windows 10
3 8 (28.57%) Windows Server 2016
3 8 (28.57%) Windows Server 2019
4 6 (21.43%) Windows Server 2012
5 2 (7.14%) Android
5 2 (7.14%) Apple iOS
Processes & Methodologies
1 15 (53.57%) Customer Service
2 8 (28.57%) ITIL
3 6 (21.43%) Asset Management
3 6 (21.43%) Client Onboarding
3 6 (21.43%) Cybersecurity
3 6 (21.43%) IT Asset Management
3 6 (21.43%) Presales
3 6 (21.43%) Software Asset Management
3 6 (21.43%) Software Licensing
4 2 (7.14%) Continuous Improvement
4 2 (7.14%) Customer Experience
4 2 (7.14%) Disk Encryption
4 2 (7.14%) Remote Monitoring and Management
4 2 (7.14%) Ticket Management
5 1 (3.57%) Mobile Device Management
Programming Languages
1 2 (7.14%) PowerShell
Qualifications
1 2 (7.14%) CCA
1 2 (7.14%) CCNA
1 2 (7.14%) Cisco Certification
1 2 (7.14%) Citrix Certification
1 2 (7.14%) Degree
1 2 (7.14%) MCP
Quality Assurance & Compliance
1 4 (14.29%) SLA
System Software
1 11 (39.29%) Active Directory
2 2 (7.14%) Hyper-V
2 2 (7.14%) VMware Infrastructure
2 2 (7.14%) vSphere
2 2 (7.14%) XenApp
2 2 (7.14%) XenDesktop
Systems Management
1 2 (7.14%) Backup Exec
1 2 (7.14%) Symantec Endpoint Protection
2 1 (3.57%) SCCM
Vendors
1 8 (28.57%) Microsoft
2 7 (25.00%) VMware
3 6 (21.43%) Adobe
3 6 (21.43%) Apple
3 6 (21.43%) Snow
4 4 (14.29%) Veeam
5 3 (10.71%) Citrix
6 2 (7.14%) Cisco
6 2 (7.14%) Commvault
6 2 (7.14%) Dell
6 2 (7.14%) Fortinet
6 2 (7.14%) N-able
6 2 (7.14%) Symantec
6 2 (7.14%) Veritas