Desktop Support Jobs in the West Midlands

Desktop Support
England > West Midlands

The median Desktop Support salary in the West Midlands is £33,750 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 253 242 289
Rank change year-on-year -11 +47 -60
Permanent jobs requiring a Desktop Support 10 11 19
As % of all permanent jobs advertised in the West Midlands 0.12% 0.19% 0.24%
As % of the Job Titles category 0.12% 0.21% 0.26%
Number of salaries quoted 4 11 18
10th Percentile £27,925 £23,949 £23,875
25th Percentile £30,063 £25,500 £25,000
Median annual salary (50th Percentile) £33,750 £26,500 £27,500
Median % change year-on-year +27.36% -3.64% -15.38%
75th Percentile £37,875 £28,750 £29,438
90th Percentile £38,550 £31,500 £45,287
England median annual salary £32,500 £31,500 £33,500
% change year-on-year +3.17% -5.97% +3.08%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 8,050 5,197 7,395
% of permanent jobs with a recognized job title 93.91% 89.93% 94.70%
Number of salaries quoted 5,794 3,200 4,854
10th Percentile £26,500 £30,000 £29,256
25th Percentile £35,000 £38,750 £38,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £77,500 £78,750
England median annual salary £52,500 £60,713 £60,000
% change year-on-year -13.53% +1.19% +9.09%

Desktop Support
Job Vacancy Trend in the West Midlands

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Desktop Support in the West Midlands

Desktop Support
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Desktop Support in the West Midlands.

Salary trend for Desktop Support in the West Midlands

Desktop Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the West Midlands region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -15 7 £33,750 +21.62% 1
Solihull -2 1 £27,000 -1.82%
Shropshire -10 1 - -
Coventry - 1 £36,000 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 12 June 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Desktop Support in the job title.

1 6 (60.00%) Active Directory
1 6 (60.00%) Microsoft 365
2 4 (40.00%) Microsoft
2 4 (40.00%) Windows
2 4 (40.00%) Degree
3 3 (30.00%) Azure
3 3 (30.00%) Wi-Fi
3 3 (30.00%) Social Skills
3 3 (30.00%) Inclusion and Diversity
3 3 (30.00%) Customer Service
4 2 (20.00%) MCSE
4 2 (20.00%) ITIL
4 2 (20.00%) Microsoft Certification
4 2 (20.00%) ITSM
4 2 (20.00%) ServiceNow
4 2 (20.00%) Entra ID
5 1 (10.00%) Driving Licence
5 1 (10.00%) Windows 10
5 1 (10.00%) Remote Desktop
5 1 (10.00%) Hybrid Cloud
5 1 (10.00%) Microsoft Intune
5 1 (10.00%) Software Deployment
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Data Protection Act
5 1 (10.00%) Data Protection
5 1 (10.00%) PowerShell
5 1 (10.00%) SharePoint
5 1 (10.00%) Microsoft Exchange
5 1 (10.00%) DNS
5 1 (10.00%) Incident Management

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Microsoft Exchange
1 1 (10.00%) SharePoint
Cloud Services
1 6 (60.00%) Microsoft 365
2 3 (30.00%) Azure
3 2 (20.00%) Entra ID
Communications & Networking
1 3 (30.00%) Wi-Fi
2 1 (10.00%) DNS
2 1 (10.00%) Remote Desktop
General
1 3 (30.00%) Inclusion and Diversity
1 3 (30.00%) Social Skills
2 1 (10.00%) Finance
2 1 (10.00%) Legal
Miscellaneous
1 1 (10.00%) Data Protection Act
1 1 (10.00%) Driving Licence
1 1 (10.00%) Hybrid Cloud
1 1 (10.00%) Self-Motivation
1 1 (10.00%) Team-Oriented Environment
Operating Systems
1 4 (40.00%) Windows
2 1 (10.00%) Windows 10
Processes & Methodologies
1 3 (30.00%) Customer Service
2 2 (20.00%) ITIL
2 2 (20.00%) ITSM
3 1 (10.00%) Continuous Improvement
3 1 (10.00%) Data Protection
3 1 (10.00%) Fintech
3 1 (10.00%) Hardware Maintenance
3 1 (10.00%) Incident Management
3 1 (10.00%) Software Deployment
Programming Languages
1 1 (10.00%) PowerShell
Qualifications
1 4 (40.00%) Degree
2 2 (20.00%) MCSE
2 2 (20.00%) Microsoft Certification
System Software
1 6 (60.00%) Active Directory
Systems Management
1 1 (10.00%) Microsoft Intune
Vendors
1 4 (40.00%) Microsoft
2 2 (20.00%) ServiceNow