Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,500 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 596 551 691
Rank change year-on-year -45 +140 -2
Permanent jobs requiring a Desktop Support 276 382 563
As % of all permanent jobs advertised in England 0.29% 0.47% 0.39%
As % of the Job Titles category 0.31% 0.51% 0.41%
Number of salaries quoted 228 317 460
10th Percentile £25,682 £25,250 £24,975
25th Percentile £27,875 £26,250 £27,688
Median annual salary (50th Percentile) £32,500 £31,500 £33,500
Median % change year-on-year +3.17% -5.97% +3.08%
75th Percentile £40,000 £38,750 £42,688
90th Percentile £52,500 £50,000 £55,000
UK median annual salary £32,000 £31,000 £33,000
% change year-on-year +3.23% -6.06% +1.54%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,431 74,847 138,483
% of permanent jobs with a recognized job title 94.61% 91.19% 95.86%
Number of salaries quoted 65,915 49,353 75,297
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,713 £60,000
Median % change year-on-year -13.53% +1.19% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 12 June 2024.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +24 117 £41,500 +9.21% 13
South West -58 44 £29,290 +6.51% 9
South East -39 37 £29,500 +0.34% 5
North of England -1 28 £28,000 +8.36% 5
Midlands -25 28 £32,500 +21.50% 2
East of England -18 22 £27,500 +6.80% 6
North West -31 21 £27,000 +4.49% 2
East Midlands -16 18 £31,000 +8.77%
West Midlands -11 10 £33,750 +27.36% 2
Yorkshire +67 7 £32,500 +16.07% 2
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 June 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 191 (69.20%) Windows
2 173 (62.68%) Microsoft
3 163 (59.06%) Active Directory
4 126 (45.65%) Microsoft 365
5 110 (39.86%) Microsoft Office
6 105 (38.04%) Social Skills
7 78 (28.26%) Windows 10
8 68 (24.64%) Finance
8 68 (24.64%) Customer Service
9 56 (20.29%) Problem-Solving
10 54 (19.57%) SCCM
10 54 (19.57%) Azure
11 51 (18.48%) Microsoft Intune
11 51 (18.48%) ITIL
12 50 (18.12%) Degree
13 49 (17.75%) Microsoft Exchange
14 42 (15.22%) Security Cleared
15 41 (14.86%) Driving Licence
16 36 (13.04%) Entra ID
16 36 (13.04%) Microsoft Certification
17 33 (11.96%) Smartphone
18 32 (11.59%) Break/Fix
18 32 (11.59%) Mac OS
18 32 (11.59%) Asset Management
19 31 (11.23%) DNS
19 31 (11.23%) ServiceNow
20 27 (9.78%) Onboarding
21 26 (9.42%) ITSM
21 26 (9.42%) Computer Science
22 25 (9.06%) Windows 7

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (17.75%) Microsoft Exchange
2 16 (5.80%) SharePoint
3 6 (2.17%) Skype for Business
4 4 (1.45%) IBM Domino
5 2 (0.72%) Exchange Server 2010
6 1 (0.36%) CMS
Applications
1 110 (39.86%) Microsoft Office
2 17 (6.16%) Microsoft Excel
3 15 (5.43%) Microsoft PowerPoint
Business Applications
1 4 (1.45%) Eikon
Cloud Services
1 126 (45.65%) Microsoft 365
2 54 (19.57%) Azure
3 36 (13.04%) Entra ID
4 18 (6.52%) OneDrive
5 8 (2.90%) WhatsApp
6 6 (2.17%) Mimecast
7 4 (1.45%) AWS
8 3 (1.09%) Slack
9 2 (0.72%) SaaS
10 1 (0.36%) GCP
10 1 (0.36%) Google Workspace
10 1 (0.36%) PaaS
Communications & Networking
1 31 (11.23%) DNS
2 24 (8.70%) Network Security
3 22 (7.97%) Wi-Fi
4 18 (6.52%) Remote Desktop
5 15 (5.43%) DHCP
6 14 (5.07%) TCP/IP
7 10 (3.62%) LAN
8 9 (3.26%) Firewall
8 9 (3.26%) Skype
9 7 (2.54%) VPN
10 5 (1.81%) Cisco IOS
10 5 (1.81%) WAN
11 3 (1.09%) Internet
11 3 (1.09%) Telepresence
12 2 (0.72%) WebEx
12 2 (0.72%) Wireless
13 1 (0.36%) Intranet
13 1 (0.36%) VoIP
Development Applications
1 2 (0.72%) JIRA
2 1 (0.36%) MSI
General
1 105 (38.04%) Social Skills
2 68 (24.64%) Finance
3 23 (8.33%) Organisational Skills
4 14 (5.07%) Legal
5 12 (4.35%) Analytical Skills
5 12 (4.35%) Automotive
5 12 (4.35%) Banking
5 12 (4.35%) Inclusion and Diversity
6 8 (2.90%) Retail
7 7 (2.54%) Law
8 6 (2.17%) Telecoms
9 4 (1.45%) Front Office
10 3 (1.09%) Manufacturing
10 3 (1.09%) Multimedia
10 3 (1.09%) Pharmaceutical
11 2 (0.72%) Aerospace
11 2 (0.72%) Billing
11 2 (0.72%) Financial Institution
11 2 (0.72%) Local Government
11 2 (0.72%) Marketing
Miscellaneous
1 41 (14.86%) Driving Licence
2 33 (11.96%) Smartphone
3 27 (9.78%) Onboarding
4 21 (7.61%) Video Conferencing
5 16 (5.80%) iPhone
6 9 (3.26%) iPad
7 6 (2.17%) Management Information System
8 5 (1.81%) Blackberry
9 4 (1.45%) Self-Motivation
10 3 (1.09%) Fat Client
10 3 (1.09%) Hedge funds
10 3 (1.09%) Thin Client
11 2 (0.72%) BYOD
11 2 (0.72%) Data Centre
11 2 (0.72%) Data Protection Act
11 2 (0.72%) Hybrid Cloud
12 1 (0.36%) CMDB
12 1 (0.36%) Derivative
12 1 (0.36%) EPoS
12 1 (0.36%) Mobile App
Operating Systems
1 191 (69.20%) Windows
2 78 (28.26%) Windows 10
3 32 (11.59%) Mac OS
4 25 (9.06%) Windows 7
5 18 (6.52%) Android
6 15 (5.43%) Windows Server
7 8 (2.90%) Apple iOS
8 5 (1.81%) Mac OS X
8 5 (1.81%) Windows Server 2008
9 3 (1.09%) Windows XP
10 1 (0.36%) Windows Server 2012
Processes & Methodologies
1 68 (24.64%) Customer Service
2 56 (20.29%) Problem-Solving
3 51 (18.48%) ITIL
4 32 (11.59%) Asset Management
4 32 (11.59%) Break/Fix
5 26 (9.42%) Computer Science
5 26 (9.42%) ITSM
6 18 (6.52%) Time Management
7 16 (5.80%) Mobile Device Management
8 15 (5.43%) Service Delivery
8 15 (5.43%) Ticket Management
9 14 (5.07%) Proactive Maintenance
9 14 (5.07%) Service Management
10 11 (3.99%) Incident Management
10 11 (3.99%) Software Deployment
11 10 (3.62%) Continuous Improvement
12 7 (2.54%) Root Cause Analysis
13 5 (1.81%) Cybersecurity
13 5 (1.81%) Software Testing
13 5 (1.81%) Stakeholder Management
Programming Languages
1 10 (3.62%) PowerShell
2 1 (0.36%) Python
Qualifications
1 50 (18.12%) Degree
2 42 (15.22%) Security Cleared
3 36 (13.04%) Microsoft Certification
4 25 (9.06%) A+ Certification
5 24 (8.70%) Computer Science Degree
6 23 (8.33%) DBS Check
6 23 (8.33%) MCP
7 17 (6.16%) SC Cleared
8 14 (5.07%) BPSS Clearance
9 9 (3.26%) DV Cleared
9 9 (3.26%) ITIL Certification
10 4 (1.45%) Master's Degree
10 4 (1.45%) MCSE
11 3 (1.09%) ITIL Foundation Certificate
11 3 (1.09%) MBA
12 1 (0.36%) AWS Certification
12 1 (0.36%) Azure Certification
12 1 (0.36%) CCNA
12 1 (0.36%) Cisco Certification
12 1 (0.36%) MCSA
Quality Assurance & Compliance
1 23 (8.33%) SLA
2 14 (5.07%) PCI DSS
3 5 (1.81%) GDPR
4 1 (0.36%) Accessibility
4 1 (0.36%) ISO/IEC 27001
System Software
1 163 (59.06%) Active Directory
2 15 (5.43%) VMware Infrastructure
3 14 (5.07%) KVM
4 10 (3.62%) Hyper-V
5 6 (2.17%) Firmware
6 4 (1.45%) vSphere
7 3 (1.09%) Virtual Desktop
8 2 (0.72%) Terminal Services
8 2 (0.72%) XenApp
9 1 (0.36%) VMware ESXi
9 1 (0.36%) XenDesktop
Systems Management
1 54 (19.57%) SCCM
2 51 (18.48%) Microsoft Intune
3 3 (1.09%) Jamf Pro
3 3 (1.09%) McAfee ePO
4 1 (0.36%) Cisco CUCM
4 1 (0.36%) NetBackup
4 1 (0.36%) Norton AntiVirus
4 1 (0.36%) Single Sign-On
4 1 (0.36%) Symantec Enterprise Vault
4 1 (0.36%) vCenter Server
4 1 (0.36%) WSUS
Vendors
1 173 (62.68%) Microsoft
2 31 (11.23%) ServiceNow
3 25 (9.06%) Dell
4 21 (7.61%) Citrix
5 19 (6.88%) VMware
6 14 (5.07%) Bloomberg
6 14 (5.07%) Cisco
6 14 (5.07%) MobileIron
7 13 (4.71%) Apple
7 13 (4.71%) McAfee
8 6 (2.17%) HP
9 4 (1.45%) Acronis
9 4 (1.45%) Ivanti
9 4 (1.45%) Lotus
9 4 (1.45%) Sage
9 4 (1.45%) Samsung
10 3 (1.09%) Okta
10 3 (1.09%) Polycom
11 2 (0.72%) Cognizant
11 2 (0.72%) Trayport