3rd Line Support Analyst Jobs with Work from Home Options

Third Line Support Analyst
UK > Work from Home

The median Third Line Support Analyst salary in Work from Home is £50,000 per year according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 584 633 887
Rank change year-on-year +49 +254 -304
Permanent jobs requiring a 3rd Line Support Analyst 16 16 5
As % of all permanent jobs with a WFH option 0.046% 0.042% 0.007%
As % of the Job Titles category 0.048% 0.043% 0.007%
Number of salaries quoted 15 16 5
10th Percentile £35,750 £35,750 £38,100
25th Percentile £41,625 £36,250 £41,250
Median annual salary (50th Percentile) £50,000 £42,500 £42,500
Median % change year-on-year +17.65% - +30.77%
75th Percentile £52,500 £48,125 £57,500
90th Percentile £54,418 £73,125 £63,500
UK median annual salary £50,000 £45,000 £55,000
% change year-on-year +11.11% -18.18% +37.50%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 33,479 36,977 72,509
% of permanent jobs with a recognized job title 96.22% 95.95% 97.33%
Number of salaries quoted 25,508 26,851 42,434
10th Percentile £33,250 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £55,500 £62,500 £60,000
Median % change year-on-year -11.20% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised.

3rd Line Support Analyst trend for jobs with a WFH option

3rd Line Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing 3rd Line Support Analyst.

3rd Line Support Analyst salary trend for jobs with a WFH option

3rd Line Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing 3rd Line Support Analyst over the 6 months to 2 June 2024.

3rd Line Support Analyst salary histogram for jobs with a WFH option

3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 June 2024, 3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 3rd Line Support Analyst in the job title.

1 13 (81.25%) Active Directory
1 13 (81.25%) Microsoft
1 13 (81.25%) Azure
1 13 (81.25%) Microsoft 365
2 10 (62.50%) Microsoft Exchange
2 10 (62.50%) Change Management
3 9 (56.25%) DNS
3 9 (56.25%) Microsoft Intune
3 9 (56.25%) Service Management
3 9 (56.25%) PowerShell
4 5 (31.25%) VMware Infrastructure
4 5 (31.25%) VMware
5 4 (25.00%) Windows
6 3 (18.75%) Windows Server
6 3 (18.75%) Windows 10
6 3 (18.75%) SIEM
6 3 (18.75%) Video Conferencing
6 3 (18.75%) Linux
6 3 (18.75%) Firewall
6 3 (18.75%) WAN
6 3 (18.75%) ZENworks
6 3 (18.75%) Windows Server 2016
6 3 (18.75%) Windows Server 2019
6 3 (18.75%) SD-WAN
6 3 (18.75%) Azure Sentinel
7 2 (12.50%) SQL
7 2 (12.50%) ITIL
8 1 (6.25%) Task Automation
8 1 (6.25%) Public Sector
8 1 (6.25%) Housing Association

3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (62.50%) Microsoft Exchange
Applications
1 1 (6.25%) Microsoft Excel
Business Applications
1 1 (6.25%) Dynamics CRM
Cloud Services
1 13 (81.25%) Azure
1 13 (81.25%) Microsoft 365
2 3 (18.75%) Azure Sentinel
Communications & Networking
1 9 (56.25%) DNS
2 3 (18.75%) Firewall
2 3 (18.75%) SD-WAN
2 3 (18.75%) WAN
3 1 (6.25%) ISDN
3 1 (6.25%) VoIP
Database & Business Intelligence
1 1 (6.25%) SQL Server
1 1 (6.25%) SQL Server Integration Services
General
1 1 (6.25%) Public Sector
Miscellaneous
1 3 (18.75%) Video Conferencing
2 1 (6.25%) Housing Association
2 1 (6.25%) Management Information System
Operating Systems
1 4 (25.00%) Windows
2 3 (18.75%) Linux
2 3 (18.75%) Windows 10
2 3 (18.75%) Windows Server
2 3 (18.75%) Windows Server 2016
2 3 (18.75%) Windows Server 2019
Processes & Methodologies
1 10 (62.50%) Change Management
2 9 (56.25%) Service Management
3 3 (18.75%) SIEM
4 2 (12.50%) ITIL
5 1 (6.25%) Change Advisory Board
5 1 (6.25%) CRM
5 1 (6.25%) Data Analysis
5 1 (6.25%) Data Protection
5 1 (6.25%) Data Security
5 1 (6.25%) ETL
5 1 (6.25%) Incident Management
5 1 (6.25%) Knowledge Transfer
5 1 (6.25%) Mentoring
5 1 (6.25%) Requirements Analysis
5 1 (6.25%) Requirements Gathering
5 1 (6.25%) Risk Register
5 1 (6.25%) Root Cause Analysis
5 1 (6.25%) Task Automation
5 1 (6.25%) User Acceptance Testing
Programming Languages
1 9 (56.25%) PowerShell
2 2 (12.50%) SQL
3 1 (6.25%) PL/SQL
3 1 (6.25%) T-SQL
Qualifications
1 1 (6.25%) CCA
1 1 (6.25%) CCNA
1 1 (6.25%) Cisco Certification
1 1 (6.25%) Citrix Certification
1 1 (6.25%) Degree
1 1 (6.25%) MCSE
1 1 (6.25%) Microsoft Certification
1 1 (6.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (6.25%) ISO/IEC 27001
System Software
1 13 (81.25%) Active Directory
2 5 (31.25%) VMware Infrastructure
Systems Management
1 9 (56.25%) Microsoft Intune
2 3 (18.75%) ZENworks
Vendors
1 13 (81.25%) Microsoft
2 5 (31.25%) VMware
3 1 (6.25%) Cisco
3 1 (6.25%) Citrix