ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 53 62 89
Rank change year-on-year +9 +27 +14
Permanent jobs citing ITIL 1,662 1,871 3,065
As % of all permanent jobs with a WFH option 4.78% 4.86% 4.13%
As % of the Processes & Methodologies category 5.31% 5.07% 4.25%
Number of salaries quoted 1,310 1,477 2,530
10th Percentile £31,250 £31,150 £29,750
25th Percentile £40,000 £37,500 £40,000
Median annual salary (50th Percentile) £54,000 £52,500 £52,000
Median % change year-on-year +2.86% +0.96% +8.90%
75th Percentile £64,375 £67,500 £65,000
90th Percentile £77,500 £85,000 £77,000
UK median annual salary £48,500 £47,500 £48,500
% change year-on-year +2.11% -2.06% +5.43%

All Process and Methodology Skills
Work from Home

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,322 36,922 72,167
As % of all permanent jobs with a WFH option 90.16% 96.00% 97.15%
Number of salaries quoted 23,561 26,118 41,820
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,250
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 1 June 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 147 (8.84%) Microsoft Exchange
2 72 (4.33%) SharePoint
3 21 (1.26%) Confluence
4 19 (1.14%) CMS
5 17 (1.02%) OpenStack
6 12 (0.72%) IIS
7 6 (0.36%) Apache
7 6 (0.36%) Exchange Server 2000
8 4 (0.24%) ArcGIS
8 4 (0.24%) EPiServer
8 4 (0.24%) SAS
9 3 (0.18%) Exchange Server 2013
10 2 (0.12%) BizTalk Server
10 2 (0.12%) Oracle Workflow
11 1 (0.060%) Drupal
11 1 (0.060%) Moodle
11 1 (0.060%) SharePoint 2010
11 1 (0.060%) Tomcat
11 1 (0.060%) WordPress
Applications
1 118 (7.10%) Microsoft Office
2 33 (1.99%) Microsoft Excel
3 17 (1.02%) MS Visio
4 11 (0.66%) Microsoft PowerPoint
5 8 (0.48%) Microsoft Project
6 5 (0.30%) Trello
7 3 (0.18%) SPSS
8 2 (0.12%) CATIA
8 2 (0.12%) NASTRAN
Business Applications
1 40 (2.41%) Dynamics CRM
2 14 (0.84%) NEC Housing
3 12 (0.72%) PlanetPress Connect
4 11 (0.66%) iTrent
5 10 (0.60%) Infor SunSystems
5 10 (0.60%) SAP S/4HANA
6 9 (0.54%) SAP CX
7 8 (0.48%) Oracle EBS
8 7 (0.42%) Remedy ITSM
9 6 (0.36%) Aladdin
9 6 (0.36%) Dynamics NAV
9 6 (0.36%) thinkFolio
10 5 (0.30%) SAP ERP
11 4 (0.24%) BASE24
11 4 (0.24%) Elite 3E
11 4 (0.24%) Sparx Enterprise Architect
12 3 (0.18%) SAP GTS
12 3 (0.18%) SAP WM
13 2 (0.12%) Oracle iProcurement
13 2 (0.12%) PeopleSoft HCM
Cloud Services
1 499 (30.02%) Azure
2 408 (24.55%) Microsoft 365
3 128 (7.70%) AWS
4 124 (7.46%) Entra ID
5 76 (4.57%) Power Platform
6 69 (4.15%) IaaS
7 67 (4.03%) SaaS
8 63 (3.79%) Azure DevOps
9 32 (1.93%) Cloud Computing
9 32 (1.93%) PaaS
10 29 (1.74%) Dynamics 365
11 28 (1.68%) PowerApps
12 27 (1.62%) GCP
13 25 (1.50%) WhatsApp
14 22 (1.32%) Nutanix
15 21 (1.26%) Azure Data Factory
15 21 (1.26%) Azure Monitor
15 21 (1.26%) Azure Storage
16 19 (1.14%) OpenShift
17 18 (1.08%) Power Automate
Communications & Networking
1 174 (10.47%) Firewall
2 125 (7.52%) DNS
3 89 (5.35%) LAN
4 83 (4.99%) DHCP
4 83 (4.99%) TCP/IP
5 82 (4.93%) WAN
6 59 (3.55%) SAN
7 58 (3.49%) VPN
8 57 (3.43%) Wi-Fi
9 48 (2.89%) Wireless
10 45 (2.71%) Network Security
11 30 (1.81%) SD-WAN
12 29 (1.74%) VLAN
13 24 (1.44%) MPLS
14 23 (1.38%) Internet
14 23 (1.38%) WLAN
15 19 (1.14%) Remote Desktop
16 18 (1.08%) BGP
17 14 (0.84%) OSPF
17 14 (0.84%) VoIP
Database & Business Intelligence
1 122 (7.34%) SQL Server
2 44 (2.65%) Relational Database
3 40 (2.41%) Data Warehouse
4 38 (2.29%) Power BI
5 25 (1.50%) SQL Server Integration Services
6 20 (1.20%) SQL Server Reporting Services
7 19 (1.14%) Amazon RDS
7 19 (1.14%) MySQL
8 15 (0.90%) Oracle Database
9 12 (0.72%) BusinessObjects
10 11 (0.66%) RDBMS
11 10 (0.60%) Azure SQL Database
12 9 (0.54%) Big Data
13 5 (0.30%) Geospatial Data
14 4 (0.24%) GIS
14 4 (0.24%) InfluxDB
14 4 (0.24%) NonStop SQL
14 4 (0.24%) PostgreSQL
14 4 (0.24%) SQL Server Analysis Services
15 3 (0.18%) EDRMS
Development Applications
1 62 (3.73%) JIRA
2 35 (2.11%) GitLab
3 21 (1.26%) Artifactory
4 18 (1.08%) Git
5 16 (0.96%) SQL Server Management Studio (SSMS)
6 12 (0.72%) IBM UrbanCode
7 10 (0.60%) MSI
8 6 (0.36%) Jenkins
9 4 (0.24%) AdminStudio
9 4 (0.24%) InstallShield
9 4 (0.24%) Visual Studio
10 3 (0.18%) Rational DOORS
11 2 (0.12%) HP UFT
11 2 (0.12%) JMeter
11 2 (0.12%) LoadRunner
11 2 (0.12%) MSTest
11 2 (0.12%) Selenium
11 2 (0.12%) Team Foundation Server
12 1 (0.060%) Atlassian Bamboo
12 1 (0.060%) Eclipse
General
1 643 (38.69%) Social Skills
2 363 (21.84%) Finance
3 141 (8.48%) Analytical Skills
4 130 (7.82%) Legal
5 119 (7.16%) Public Sector
6 110 (6.62%) Inclusion and Diversity
7 77 (4.63%) Organisational Skills
8 76 (4.57%) Law
9 67 (4.03%) Retail
10 46 (2.77%) Presentation Skills
11 40 (2.41%) Banking
12 27 (1.62%) Influencing Skills
13 22 (1.32%) Manufacturing
14 21 (1.26%) Advertising
14 21 (1.26%) Front Office
15 19 (1.14%) Local Government
16 16 (0.96%) Back Office
16 16 (0.96%) Police
17 15 (0.90%) Documentation Skills
17 15 (0.90%) Military
Job Titles
1 344 (20.70%) Analyst
2 249 (14.98%) Senior
3 181 (10.89%) Infrastructure Engineer
4 150 (9.03%) IT Manager
5 139 (8.36%) Service Manager
6 138 (8.30%) Lead
7 136 (8.18%) IT Support
8 122 (7.34%) Support Engineer
9 120 (7.22%) Support Analyst
10 95 (5.72%) IT Engineer
11 82 (4.93%) IT Services Manager
12 81 (4.87%) Developer
13 69 (4.15%) IT Support Engineer
13 69 (4.15%) Service Analyst
14 68 (4.09%) Applications Support
15 67 (4.03%) Senior Infrastructure Engineer
16 66 (3.97%) 3rd Line Support
17 64 (3.85%) Team Leader
18 57 (3.43%) Business Analyst
19 55 (3.31%) Network Engineer
Libraries, Frameworks & Software Standards
1 57 (3.43%) .NET
2 36 (2.17%) HTML
3 29 (1.74%) .NET Framework
3 29 (1.74%) CSS
4 24 (1.44%) XML
5 21 (1.26%) JSON
5 21 (1.26%) REST
6 17 (1.02%) ARM Templates
7 15 (0.90%) ASP.NET
7 15 (0.90%) EDI
7 15 (0.90%) SOAP
8 14 (0.84%) Web Services
9 12 (0.72%) FIX Protocol
10 8 (0.48%) cXML
10 8 (0.48%) EDIFACT
11 5 (0.30%) Ajax
11 5 (0.30%) HTML5 Canvas
11 5 (0.30%) Twitter Bootstrap
11 5 (0.30%) XSLT
12 4 (0.24%) AngularJS
Miscellaneous
1 137 (8.24%) Data Centre
2 125 (7.52%) Management Information System
3 78 (4.69%) Driving Licence
4 74 (4.45%) Self-Motivation
5 70 (4.21%) Public Cloud
6 43 (2.59%) Onboarding
7 39 (2.35%) Product Ownership
8 32 (1.93%) CMDB
9 31 (1.87%) Enterprise Software
10 29 (1.74%) PKI
11 28 (1.68%) Enterprise Storage
11 28 (1.68%) Hybrid Cloud
12 21 (1.26%) Housing Association
13 18 (1.08%) Mainframe
13 18 (1.08%) Replication
14 15 (0.90%) Cyber Threat
15 14 (0.84%) IoT
16 13 (0.78%) Data Structures
16 13 (0.78%) Digital Signage
16 13 (0.78%) Private Cloud
Operating Systems
1 521 (31.35%) Windows
2 229 (13.78%) Windows Server
3 147 (8.84%) Windows 10
4 145 (8.72%) Linux
5 69 (4.15%) Unix
6 63 (3.79%) Windows Server 2016
7 55 (3.31%) Windows Server 2019
8 50 (3.01%) Windows 7
9 33 (1.99%) Windows Server 2012
10 28 (1.68%) Windows 8
11 27 (1.62%) Apple iOS
12 19 (1.14%) Android
13 15 (0.90%) Mac OS
14 14 (0.84%) Mac OS X
15 13 (0.78%) CentOS
16 12 (0.72%) Windows Server 2008
17 11 (0.66%) Red Hat Enterprise Linux
17 11 (0.66%) Ubuntu
17 11 (0.66%) Windows NT
18 7 (0.42%) CoreOS
Processes & Methodologies
1 432 (25.99%) Service Management
2 331 (19.92%) Service Delivery
3 311 (18.71%) ITSM
4 305 (18.35%) Customer Service
5 296 (17.81%) Problem-Solving
6 282 (16.97%) Agile
7 241 (14.50%) Infrastructure Engineering
8 230 (13.84%) Change Management
8 230 (13.84%) Mentoring
9 215 (12.94%) Project Management
10 201 (12.09%) DevOps
11 189 (11.37%) Coaching
12 175 (10.53%) Problem Management
13 166 (9.99%) Cybersecurity
14 161 (9.69%) Roadmaps
15 160 (9.63%) Incident Management
16 137 (8.24%) Stakeholder Management
17 134 (8.06%) PRINCE2
18 132 (7.94%) Disaster Recovery
19 128 (7.70%) Continuous Improvement
Programming Languages
1 187 (11.25%) SQL
2 135 (8.12%) PowerShell
3 63 (3.79%) JavaScript
4 61 (3.67%) C#
5 52 (3.13%) Python
6 41 (2.47%) T-SQL
7 37 (2.23%) Bash
8 22 (1.32%) VB
9 21 (1.26%) PL/SQL
10 17 (1.02%) Bicep
10 17 (1.02%) VBScript
11 15 (0.90%) COBOL
12 14 (0.84%) Perl
13 12 (0.72%) Groovy
14 9 (0.54%) Java
15 8 (0.48%) ActionScript
15 8 (0.48%) ActionScript 2.0
16 6 (0.36%) Data Analysis Expressions
17 4 (0.24%) VBA
17 4 (0.24%) XPath
Qualifications
1 386 (23.23%) Degree
2 242 (14.56%) Security Cleared
3 140 (8.42%) SC Cleared
4 119 (7.16%) ITIL Certification
5 102 (6.14%) Microsoft Certification
6 90 (5.42%) DV Cleared
7 68 (4.09%) Cisco Certification
8 63 (3.79%) ITIL Foundation Certificate
9 59 (3.55%) PMI Certification
10 58 (3.49%) CISSP
11 57 (3.43%) CCNA
12 56 (3.37%) PMP
13 52 (3.13%) Azure Certification
14 45 (2.71%) Computer Science Degree
14 45 (2.71%) DBS Check
15 43 (2.59%) CCNP
16 29 (1.74%) NVQ Level 3
17 27 (1.62%) CTC Cleared
17 27 (1.62%) PRINCE2 Practitioner
18 25 (1.50%) MCSE
Quality Assurance & Compliance
1 123 (7.40%) SLA
2 78 (4.69%) QA
3 75 (4.51%) ISO/IEC 27001
4 61 (3.67%) Cyber Essentials
5 44 (2.65%) GDPR
6 30 (1.81%) NIST
7 22 (1.32%) PCI DSS
8 20 (1.20%) Data Quality
9 16 (0.96%) GRC
10 13 (0.78%) Accessibility
10 13 (0.78%) Sarbanes-Oxley
11 12 (0.72%) ISO/IEC 20000
12 9 (0.54%) COBIT
13 7 (0.42%) ISO 9001
13 7 (0.42%) SOC 1
14 6 (0.36%) NCSC
15 5 (0.30%) ISO 22301
16 4 (0.24%) Cyber Essentials PLUS
16 4 (0.24%) HIPAA
16 4 (0.24%) PMO
System Software
1 397 (23.89%) Active Directory
2 178 (10.71%) VMware Infrastructure
3 110 (6.62%) Hyper-V
4 43 (2.59%) Virtual Desktop
5 41 (2.47%) Virtual Machines
5 41 (2.47%) XenDesktop
6 39 (2.35%) XenApp
7 37 (2.23%) Docker
8 36 (2.17%) vSphere
9 27 (1.62%) VirtualBox
10 17 (1.02%) Virtual Servers
11 16 (0.96%) VMware ESXi
12 13 (0.78%) Firmware
13 11 (0.66%) IAG
14 7 (0.42%) Microsoft App-V
15 6 (0.36%) Microsoft Virtual Server
16 5 (0.30%) Terminal Services
17 3 (0.18%) VMware Server
17 3 (0.18%) VMware Workstation
18 2 (0.12%) Terminal Server
Systems Management
1 135 (8.12%) Microsoft Intune
2 105 (6.32%) SCCM
3 82 (4.93%) Terraform
4 70 (4.21%) Ansible
5 52 (3.13%) Kubernetes
6 43 (2.59%) SCOM
7 39 (2.35%) WSUS
8 26 (1.56%) Active Directory Federation Services
9 17 (1.02%) Puppet
9 17 (1.02%) Single Sign-On
10 12 (0.72%) Progress Chef
10 12 (0.72%) ZABBIX
11 10 (0.60%) Nessus
11 10 (0.60%) vCenter Server
12 7 (0.42%) Grafana
12 7 (0.42%) Jamf Pro
13 6 (0.36%) CSIRT
13 6 (0.36%) Microsoft Clustering
13 6 (0.36%) Sysprep
14 5 (0.30%) McAfee ePO
Vendors
1 593 (35.68%) Microsoft
2 228 (13.72%) VMware
3 135 (8.12%) ServiceNow
4 113 (6.80%) Cisco
5 79 (4.75%) Citrix
6 44 (2.65%) SAP
7 43 (2.59%) HP
7 43 (2.59%) Meraki
7 43 (2.59%) Oracle
8 39 (2.35%) Dynatrace
9 38 (2.29%) Veeam
10 37 (2.23%) Fortinet
11 32 (1.93%) IBM
12 29 (1.74%) Dell
13 26 (1.56%) Apple
14 25 (1.50%) Google
15 23 (1.38%) BMC
16 21 (1.26%) Splunk
17 20 (1.20%) Salesforce
18 16 (0.96%) SolarWinds