Problem Management Jobs with Work from Home Options

Problem Management
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 307 315 443
Rank change year-on-year +8 +128 -3
Permanent jobs citing Problem Management 333 409 520
As % of all permanent jobs with a WFH option 0.98% 1.02% 0.72%
As % of the Processes & Methodologies category 1.08% 1.06% 0.75%
Number of salaries quoted 248 297 429
10th Percentile £31,675 £36,150 £30,000
25th Percentile £46,250 £41,250 £41,000
Median annual salary (50th Percentile) £55,000 £54,000 £50,000
Median % change year-on-year +1.85% +8.00% +11.11%
75th Percentile £72,433 £67,500 £65,000
90th Percentile £87,500 £82,500 £77,500
UK median annual salary £52,500 £50,985 £50,000
% change year-on-year +2.97% +1.97% +6.26%

All Process and Methodology Skills
Work from Home

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,879 38,524 69,675
As % of all permanent jobs with a WFH option 90.94% 96.06% 97.07%
Number of salaries quoted 23,365 26,722 41,465
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,750
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with a WFH option

Problem Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Problem Management.

Problem Management salary trend for jobs with a WFH option

Problem Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Problem Management over the 6 months to 23 May 2024.

Problem Management salary histogram for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (6.91%) SAS
2 18 (5.41%) Microsoft Exchange
3 12 (3.60%) SharePoint
4 6 (1.80%) Exchange Server 2000
5 2 (0.60%) WebSphere
6 1 (0.30%) WordPress
Applications
1 22 (6.61%) Microsoft Office
2 7 (2.10%) Microsoft Excel
3 4 (1.20%) MS Visio
4 1 (0.30%) Microsoft PowerPoint
4 1 (0.30%) Spreadsheet
Business Applications
1 6 (1.80%) Aladdin
1 6 (1.80%) thinkFolio
2 1 (0.30%) Dynamics CRM
2 1 (0.30%) Dynamics NAV
2 1 (0.30%) Oracle EBS
2 1 (0.30%) Remedy ITSM
2 1 (0.30%) SAP EWM
Cloud Services
1 107 (32.13%) Azure
2 71 (21.32%) Microsoft 365
3 37 (11.11%) Power Platform
4 27 (8.11%) Azure Logic Apps
4 27 (8.11%) PowerApps
5 23 (6.91%) Dynamics 365
6 17 (5.11%) Azure DevOps
6 17 (5.11%) GCP
6 17 (5.11%) OpenShift
7 16 (4.80%) Azure Service Bus
7 16 (4.80%) Serverless
8 15 (4.50%) SaaS
9 14 (4.20%) Azure Data Factory
9 14 (4.20%) Azure Functions
9 14 (4.20%) Azure Monitor
10 13 (3.90%) Power Automate
11 11 (3.30%) IaaS
12 8 (2.40%) AWS
12 8 (2.40%) PaaS
13 5 (1.50%) Entra ID
Communications & Networking
1 22 (6.61%) Firewall
2 13 (3.90%) Internet
2 13 (3.90%) Wireless
3 11 (3.30%) DHCP
3 11 (3.30%) DNS
3 11 (3.30%) LAN
3 11 (3.30%) SAN
3 11 (3.30%) WAN
4 7 (2.10%) Remote Desktop
4 7 (2.10%) Wi-Fi
5 6 (1.80%) Wireshark
6 5 (1.50%) Fibre Channel
6 5 (1.50%) TCP/IP
7 4 (1.20%) SD-WAN
7 4 (1.20%) VLAN
8 3 (0.90%) PBX
8 3 (0.90%) VoIP
9 2 (0.60%) VPN
10 1 (0.30%) MPLS
10 1 (0.30%) Structured Cabling
Database & Business Intelligence
1 22 (6.61%) Relational Database
2 18 (5.41%) MySQL
3 16 (4.80%) RDBMS
4 10 (3.00%) SQL Server
5 8 (2.40%) Azure SQL Database
6 5 (1.50%) Oracle Database
7 2 (0.60%) Apache Cassandra
7 2 (0.60%) Power BI
8 1 (0.30%) BusinessObjects XI
8 1 (0.30%) Data Warehouse
8 1 (0.30%) Geospatial Data
8 1 (0.30%) Metadata
8 1 (0.30%) Oracle Reports
8 1 (0.30%) SAS EBI
Development Applications
1 17 (5.11%) IBM UrbanCode
2 5 (1.50%) Jenkins
3 3 (0.90%) Bitbucket
3 3 (0.90%) Git
4 2 (0.60%) JIRA
General
1 131 (39.34%) Finance
2 121 (36.34%) Social Skills
3 32 (9.61%) Analytical Skills
4 25 (7.51%) Law
5 24 (7.21%) Presentation Skills
6 23 (6.91%) Legal
7 21 (6.31%) Banking
8 10 (3.00%) Documentation Skills
8 10 (3.00%) Telecoms
9 9 (2.70%) Inclusion and Diversity
10 8 (2.40%) Public Sector
11 7 (2.10%) Front Office
12 6 (1.80%) Games
12 6 (1.80%) Organisational Skills
13 5 (1.50%) Financial Institution
13 5 (1.50%) Manufacturing
13 5 (1.50%) Retail
14 3 (0.90%) Fire and Rescue
14 3 (0.90%) Local Government
15 2 (0.60%) Pharmaceutical
Job Titles
1 56 (16.82%) Senior
2 51 (15.32%) Analyst
3 41 (12.31%) Developer
4 40 (12.01%) Support Engineer
5 32 (9.61%) IT Manager
5 32 (9.61%) Service Manager
6 30 (9.01%) Infrastructure Engineer
7 24 (7.21%) Lead
8 22 (6.61%) IT Services Manager
8 22 (6.61%) ServiceNow Developer
9 20 (6.01%) DBA
10 19 (5.71%) DevOps Engineer
10 19 (5.71%) Oracle DBA
10 19 (5.71%) Senior DevOps
10 19 (5.71%) Senior DevOps Engineer
11 18 (5.41%) Senior Support Engineer
12 17 (5.11%) IT Support
12 17 (5.11%) Support Analyst
13 16 (4.80%) 3rd Line Support
14 13 (3.90%) Senior Developer
Libraries, Frameworks & Software Standards
1 23 (6.91%) .NET
1 23 (6.91%) CSS
2 22 (6.61%) AngularJS
2 22 (6.61%) HTML
2 22 (6.61%) Twitter Bootstrap
2 22 (6.61%) Web Services
3 3 (0.90%) AWS CDK
3 3 (0.90%) EDI
4 2 (0.60%) .NET Framework
4 2 (0.60%) Node.js
4 2 (0.60%) Software Packaging
5 1 (0.30%) Oracle Fusion
Miscellaneous
1 36 (10.81%) Management Information System
2 34 (10.21%) CMDB
3 22 (6.61%) Legacy Systems
4 18 (5.41%) Data Centre
5 17 (5.11%) Enterprise Software
5 17 (5.11%) Public Cloud
6 16 (4.80%) Clustering
7 13 (3.90%) Enterprise Cloud
7 13 (3.90%) Self-Motivation
8 12 (3.60%) Driving Licence
9 11 (3.30%) PKI
10 7 (2.10%) Hedge funds
10 7 (2.10%) Product Ownership
11 6 (1.80%) Cyber Threat
12 5 (1.50%) Low-Code
12 5 (1.50%) Replication
13 4 (1.20%) Analytical Mindset
14 3 (0.90%) Cyber Kill Chain
14 3 (0.90%) IVR
14 3 (0.90%) Security Operations Centre
Operating Systems
1 99 (29.73%) Windows
2 45 (13.51%) Linux
3 34 (10.21%) Windows Server
4 21 (6.31%) Unix
5 14 (4.20%) Windows Server 2012
6 13 (3.90%) Windows 10
7 6 (1.80%) Windows 7
8 3 (0.90%) Windows Server 2016
9 2 (0.60%) AIX
9 2 (0.60%) Android
9 2 (0.60%) Apple iOS
9 2 (0.60%) Red Hat Enterprise Linux
9 2 (0.60%) Windows Server 2019
10 1 (0.30%) Windows 8
10 1 (0.30%) zOS
Processes & Methodologies
1 181 (54.35%) ITIL
2 133 (39.94%) Service Management
3 126 (37.84%) Change Management
4 93 (27.93%) Incident Management
5 80 (24.02%) Agile
6 76 (22.82%) ITSM
7 69 (20.72%) Service Delivery
8 67 (20.12%) Continuous Improvement
9 59 (17.72%) Root Cause Analysis
10 56 (16.82%) Customer Service
11 54 (16.22%) DevOps
12 48 (14.41%) Mentoring
13 45 (13.51%) Problem-Solving
14 40 (12.01%) Actionable Insight
15 35 (10.51%) Infrastructure Engineering
16 32 (9.61%) Cybersecurity
17 31 (9.31%) Security Operations
18 30 (9.01%) Technical Leadership
19 29 (8.71%) Service Catalogue
20 28 (8.41%) Roadmaps
Programming Languages
1 60 (18.02%) SQL
2 26 (7.81%) PowerShell
3 23 (6.91%) C#
4 17 (5.11%) Groovy
5 11 (3.30%) ActionScript
5 11 (3.30%) VB
6 5 (1.50%) Python
7 4 (1.20%) Java
7 4 (1.20%) T-SQL
8 3 (0.90%) JavaScript
8 3 (0.90%) TypeScript
9 2 (0.60%) PL/SQL
10 1 (0.30%) JCL
10 1 (0.30%) Shell Script
Qualifications
1 56 (16.82%) Degree
2 26 (7.81%) Security Cleared
3 25 (7.51%) ITIL Certification
3 25 (7.51%) SC Cleared
4 9 (2.70%) ITIL Foundation Certificate
5 7 (2.10%) Microsoft Certification
6 6 (1.80%) DBS Check
7 3 (0.90%) A+ Certification
7 3 (0.90%) CCNA
7 3 (0.90%) Cisco Certification
7 3 (0.90%) CITP
7 3 (0.90%) MCSE
7 3 (0.90%) PMI Certification
8 2 (0.60%) CISM
8 2 (0.60%) CISSP
8 2 (0.60%) MCITP
8 2 (0.60%) MCP
9 1 (0.30%) DV Cleared
9 1 (0.30%) MCTS
9 1 (0.30%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 41 (12.31%) SLA
2 20 (6.01%) ISO/IEC 27001
3 10 (3.00%) PCI DSS
4 8 (2.40%) GDPR
5 7 (2.10%) Cyber Essentials
5 7 (2.10%) NIST
5 7 (2.10%) SOC 1
6 6 (1.80%) GRC
6 6 (1.80%) NCSC
7 4 (1.20%) QA
8 3 (0.90%) Accessibility
9 1 (0.30%) ISO/IEC 20000
9 1 (0.30%) SOC 2
System Software
1 44 (13.21%) Active Directory
2 18 (5.41%) VMware Infrastructure
3 16 (4.80%) vSphere
4 11 (3.30%) OpenSSH
4 11 (3.30%) VMware ESXi
4 11 (3.30%) XenApp
5 10 (3.00%) Hyper-V
6 5 (1.50%) Terminal Services
6 5 (1.50%) Virtual Desktop
7 2 (0.60%) Docker
8 1 (0.30%) NFS
8 1 (0.30%) Time Sharing Option
Systems Management
1 30 (9.01%) Microsoft Intune
2 19 (5.71%) Ansible
2 19 (5.71%) Terraform
3 17 (5.11%) Progress Chef
4 16 (4.80%) SCCM
5 11 (3.30%) IBM BigFix
5 11 (3.30%) PowerCLI
5 11 (3.30%) vCenter Server
6 6 (1.80%) CSIRT
7 5 (1.50%) Active Directory Federation Services
7 5 (1.50%) AirWatch
7 5 (1.50%) Microsoft Clustering
7 5 (1.50%) SCOM
8 2 (0.60%) NetBackup
Vendors
1 107 (32.13%) Microsoft
2 46 (13.81%) VMware
3 44 (13.21%) ServiceNow
4 35 (10.51%) Oracle
5 29 (8.71%) IBM
6 22 (6.61%) HP
7 18 (5.41%) Dell
7 18 (5.41%) Google
8 12 (3.60%) Cisco
8 12 (3.60%) Citrix
9 9 (2.70%) BT
9 9 (2.70%) iManage
10 7 (2.10%) Qualys
11 6 (1.80%) Charles River
11 6 (1.80%) Draytek
11 6 (1.80%) Symantec
12 5 (1.50%) Apple
12 5 (1.50%) Automation Anywhere
12 5 (1.50%) Fortinet
12 5 (1.50%) Toshiba