51 to 75 of 154 2nd Line Support Jobs in the UK

2nd Line Support Analyst | Peterborough | Full Time | £28,000 - £35,000 pa Our clients company is a growing Managed Service Provider supporting customers locally and in the London area. They currently support customers ranging between 10 and 3000 staff using a large range … activities include IT support, consultancy, system design, telecoms, and fully managed IT services. They are currently recruiting for an experienced hands-on 2nd line support engineer keen to develop and learn new skills whilst supporting their valued customers. You will be given the … on a rota basis. Are you the right person for the job? Clean UK Driving licence Enthusiastic individual with a minimum of 4 years 2nd line support experience wishing to build and expand their technical skills Previous exposer to different types of hardware including printers more »

Second Line Support Engineer (Tier 2) - Windows Server/Networking/Active Directory/Office 365/DHCP/DNS Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line Support Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through more »

Second Line Support Engineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must … hold a UK Driving License If you are a 2nd Line Support Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading … MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at more »

2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2nd Line support engineer - £35,000 - Oxford more »

2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »

Location: Welwyn Garden City Salary: £37,000 Job Title: 2nd Line Support Engineer Location: Welwyn Garden City (3 days in the office, 2 days remote) Are you an experienced IT professional looking for a dynamic role in a supportive environment? We are seeking a skilled … 2nd Line Support Engineer to join our team in Welwyn Garden City, playing a crucial role in supporting our clients both via cloud and on-premises solutions. Responsibilities: Hyper-V and VMware Expertise: Deployment, troubleshooting, and configuration of vitalised environments. Active Directory Mastery: Proficient in … : Provide exceptional support to clients, both remotely and on-site, ensuring their IT infrastructure runs smoothly. Requirements: Proven experience in 2nd Line Support roles. Strong expertise in Hyper-V and VMware technologies. In-depth knowledge of Active Directory, including group policies more »

2nd Line Technical Support | £30,000 | Middlesbrough | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a … such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. … Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »

Role: Second Line Support Engineer Skills: Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Orpington who is looking to hire a 2nd Line Support Engineer who has experience with Windows Servers … Servers Windows operating systems Active Directory and Exchange Office 365 Administration VMware, ESXi and Hyper-V Basic Networking (LAN/WAN) If this Second Line Support Engineer role with experience in Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV opportunity is of interest … along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this Second Line Support Engineer opportunity is not of interest and you know of anyone whom it may be suitable for then please forward more »

Role: Second Line Support Engineer Skills: Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Dartford who is looking to hire a 2nd Line Support Engineer who has experience with Windows Servers … Servers Windows operating systems Active Directory and Exchange Office 365 Administration VMware, ESXi and Hyper-V Basic Networking (LAN/WAN) If this Second Line Support Engineer role with experience in Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV opportunity is of interest … along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this Second Line Support Engineer opportunity is not of interest and you know of anyone whom it may be suitable for then please forward more »

text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2nd Line Support Technician Up to £35,000 Kent Are you a 2nd line engineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering second line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current more »

2nd Line Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2nd line) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »

Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their … technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2nd Line Support Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with … to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with any escalations from the 2nd Line Engineer before escalating to the 3rd line team. Diagnose and resolve hardware and software issues, including but not limited more »

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the … smooth running of the company's business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Manage the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support more »

2nd Line Support Engineer/Customer Service 2nd Line … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »

2nd Line Engineer £28-32K Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! Hybrid Working! Providing 2nd Line IT support to our valued end-users. Proactively resolve hardware … Service Level Agreements and contribute to the success of our Service Desk Team. Experience, Qualifications, Personal Attributes * 2 years of Service Desk IT Support experience. * MSP Background * Citrix, M365, Azure, Intune, Autopilot… * Strong interest and experience in IT services, solutions, and technology. * Proficiency in PC's, servers, email … in this role, please apply IMMEDIATELY as we are arranging interviews at short notice. If you require more information, please contact Robbie Allen at 2nd Line Engineer £28-32K For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT more »

Job Title: 2nd Line IT Support Engineer Client Overview: I am recruiting a 2nd Line IT Support Engineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional technical services to their … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2nd Line IT Support Engineer, you will play a vital role in ensuring our client's external customers receive prompt and … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st line support to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »

Job Title: 2nd Line Helpdesk/Desktop Support Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line helpdesk/desktop support position. Avanti Recruitment … is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering work from both groups … Assist with closing requests from 1st line such as create new user accounts and delete accounts. Proven work history of 1st and 2nd line support. AD/Azure/INTUNE/O365/SCCM Experience If you are interested please send an email with your more »

fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »

Second Line Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support … to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the Second Line Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd line more »

Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »

2nd Line Support Engineer £35,000 (DOE) + benefits North Wales (hybrid) Hyperloop Recruitment are looking for a 2nd Line Support Engineer to join a high-growth scale-up client based in the heart of North Wales. Our client are … looking for someone with at least 2 years' commercial experience in IT Support, to work across 2nd and 3rd line application & infrastructure support, helping assist in solving ... APCT1_UKTJ more »

1st/2nd Line Support Analyst x 3 - Bristol - New Roles! £25,000 - £38,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 1st/2nd Line Support Analysts due … to continued growth. Suitable candidates will have the following: Strong experience in 1st/2nd line support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Office …/AWS) would be beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support more »

Job Description2nd Line Support Analyst - London - Consultancy - £35,000 - £40,000 + Excellent BenefitsOverview:Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients.Role & Responsibilities:Taking ownership and managing tickets through resolution … or escalationProvide technical support to end users.Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.Be a point of more »