Second Line Support
UK
The median Second Line Support salary in the UK is £30,500 per year according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 359 | 369 | 542 |
| Rank change year-on-year | +10 | +173 | -73 |
| Permanent jobs requiring a 2nd Line Support | 792 | 821 | 1,036 |
| As % of all permanent jobs advertised in the UK | 0.75% | 0.87% | 0.61% |
| As % of the Job Titles category | 0.80% | 0.95% | 0.64% |
| Number of salaries quoted | 717 | 742 | 940 |
| 10th Percentile | £26,000 | £25,000 | £24,225 |
| 25th Percentile | £27,500 | £27,000 | £26,250 |
| Median annual salary (50th Percentile) | £30,500 | £31,500 | £30,000 |
| Median % change year-on-year | -3.17% | +5.00% | +7.14% |
| 75th Percentile | £35,000 | £35,938 | £35,000 |
| 90th Percentile | £40,000 | £40,000 | £38,750 |
| UK excluding London median annual salary | £30,000 | £30,000 | £28,000 |
| % change year-on-year | - | +7.14% | +1.82% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 99,552 | 86,380 | 162,088 |
| % of permanent jobs with a recognized job title | 94.85% | 91.27% | 96.05% |
| Number of salaries quoted | 70,786 | 55,655 | 84,889 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,625 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,244 |
| % change year-on-year | -6.54% | +6.48% | +5.78% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support.
2nd Line Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Support over the 6 months to 1 June 2024.
2nd Line Support
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +9 | 715 | £31,000 | -3.13% | 99 |
| UK excluding London | +35 | 653 | £30,000 | - | 90 |
| South East | -34 | 174 | £30,000 | -1.64% | 30 |
| Work from Home | -10 | 154 | £31,250 | +0.81% | 38 |
| North of England | +35 | 132 | £30,000 | +5.26% | 19 |
| London | -8 | 118 | £35,000 | +7.69% | 15 |
| East of England | +58 | 107 | £31,000 | -4.62% | 8 |
| Midlands | +20 | 103 | £29,500 | +5.36% | 10 |
| South West | -7 | 82 | £33,500 | -4.29% | 15 |
| North West | +1 | 65 | £30,000 | +5.26% | 10 |
| West Midlands | -8 | 61 | £29,500 | +7.27% | 4 |
| Yorkshire | +52 | 45 | £31,375 | +13.68% | 7 |
| East Midlands | +9 | 42 | £29,500 | -1.67% | 6 |
| Scotland | -54 | 41 | £29,000 | +11.54% | 7 |
| North East | -3 | 22 | £31,000 | -4.62% | 2 |
| Wales | +15 | 12 | £27,500 | +13.62% | 2 |
| Northern Ireland | +21 | 2 | £38,750 | +21.09% |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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