Second Line Support
UK
The median Second Line Support daily rate in the UK is £200 according to job vacancies posted during the 6 months to 22 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 22 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 373 | 338 | 343 |
| Rank change year-on-year | -35 | +5 | +149 |
| Contract jobs requiring a 2nd Line Support | 212 | 396 | 672 |
| As % of all contract jobs advertised in the UK | 0.50% | 0.70% | 0.77% |
| As % of the Job Titles category | 0.54% | 0.74% | 0.80% |
| Number of daily rates quoted | 163 | 272 | 458 |
| 10th Percentile | £150 | £163 | £135 |
| 25th Percentile | £175 | £181 | £158 |
| Median daily rate (50th Percentile) | £200 | £205 | £190 |
| Median % change year-on-year | -2.48% | +7.94% | +10.14% |
| 75th Percentile | £230 | £275 | £240 |
| 90th Percentile | £299 | £330 | £290 |
| UK excluding London median daily rate | £200 | £204 | £180 |
| % change year-on-year | -1.96% | +13.33% | +10.77% |
| Number of hourly rates quoted | 17 | 27 | 95 |
| 10th Percentile | £14.27 | £17.00 | £15.02 |
| 25th Percentile | £17.25 | £17.50 | £16.25 |
| Median hourly rate | £17.72 | £20.00 | £21.00 |
| Median % change year-on-year | -11.40% | -4.76% | +21.74% |
| 75th Percentile | £20.37 | £25.36 | £23.91 |
| 90th Percentile | £23.37 | £29.20 | £24.70 |
| UK excluding London median hourly rate | £17.50 | £20.00 | £18.00 |
| % change year-on-year | -12.50% | +11.11% | +10.77% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,379 | 53,564 | 83,565 |
| % of contract IT jobs with a recognized job title | 92.82% | 94.61% | 95.39% |
| Number of daily rates quoted | 25,662 | 37,382 | 58,742 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.82% | +2.90% | +8.25% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,685 | 1,500 | 2,039 |
| 10th Percentile | £12.81 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.39 | £15.82 |
| Median hourly rate | £36.50 | £45.00 | £23.91 |
| Median % change year-on-year | -18.89% | +88.21% | +6.27% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.50 | £76.03 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd Line Support.
2nd Line Support
Daily Rate Histogram
Daily rate distribution for jobs citing 2nd Line Support over the 6 months to 22 May 2024.
2nd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd Line Support.
2nd Line Support
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -13 | 200 | £200 | -4.76% | 130 |
| UK excluding London | -43 | 147 | £200 | -1.96% | 111 |
| London | +38 | 64 | £200 | -11.11% | 26 |
| Midlands | +49 | 53 | £210 | -22.94% | 18 |
| West Midlands | +49 | 39 | £200 | +14.29% | 11 |
| North of England | +21 | 30 | £190 | -5.00% | 14 |
| South East | -63 | 24 | £194 | -7.74% | 41 |
| Work from Home | +53 | 22 | £190 | -7.09% | 46 |
| South West | -8 | 21 | £190 | -15.56% | 15 |
| Yorkshire | +13 | 14 | £190 | -2.56% | 7 |
| East Midlands | +7 | 14 | £210 | -40.00% | 7 |
| North West | +10 | 13 | £190 | -5.00% | 7 |
| Scotland | +29 | 8 | £195 | +11.43% | 5 |
| East of England | -8 | 8 | £213 | +14.86% | 15 |
| North East | +10 | 3 | £195 | +17.29% | |
| Northern Ireland | +5 | 2 | £145 | - | |
| Wales | +16 | 1 | £135 | -32.50% | 3 |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 22 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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