Break/Fix Contracts

Break/Fix
UK

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 423 533 674
Rank change year-on-year +110 +141 -49
Contract jobs citing Break/Fix 180 163 182
As % of all contract jobs advertised in the UK 0.42% 0.29% 0.21%
As % of the Processes & Methodologies category 0.49% 0.33% 0.23%
Number of daily rates quoted 94 118 117
10th Percentile £108 £105 £120
25th Percentile £140 £123 £131
Median daily rate (50th Percentile) £200 £160 £200
Median % change year-on-year +25.00% -20.00% +42.86%
75th Percentile £300 £208 £288
90th Percentile £608 £549 £380
UK excluding London median daily rate £200 £160 £165
% change year-on-year +25.00% -3.03% +17.86%
Number of hourly rates quoted 49 3 14
10th Percentile £11.75 £16.52 £10.70
25th Percentile £12.00 £16.97 £11.85
Median hourly rate £16.70 £17.70 £15.74
Median % change year-on-year -5.65% +12.45% +33.62%
75th Percentile £21.00 £17.71 £17.61
90th Percentile £24.18 £17.72 £21.82
UK excluding London median hourly rate £16.00 £17.70 £15.46
% change year-on-year -9.60% +14.49% +31.24%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,914 49,809 79,437
As % of all contract IT jobs advertised in the UK 85.21% 89.64% 90.63%
Number of daily rates quoted 23,592 34,469 55,846
10th Percentile £300 £325 £350
25th Percentile £413 £438 £435
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £649
90th Percentile £750 £750 £743
UK excluding London median daily rate £500 £500 £490
% change year-on-year - +2.04% +8.89%
Number of hourly rates quoted 2,564 1,687 1,868
10th Percentile £12.75 £10.70 £12.50
25th Percentile £16.00 £15.75 £15.75
Median hourly rate £36.50 £35.80 £25.68
Median % change year-on-year +1.96% +39.41% +11.65%
75th Percentile £61.25 £65.00 £50.00
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.12 £35.00 £20.51
% change year-on-year +8.91% +70.69% -2.36%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 9 June 2024.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +79 151 £200 +25.00% 55
England +77 121 £180 +4.35% 51
Scotland +80 50 £213 +32.81% 11
North of England +35 38 £126 +14.55% 5
South East +28 38 £513 +197.10% 11
London +69 29 £165 +3.13% 8
Yorkshire +18 21 £160 +49.53% 1
North West +21 17 £126 -42.73% 3
Work from Home +107 14 £506 +130.11% 6
South West +12 10 £129 -35.63% 9
Northern Ireland - 5 £143 - 2
Wales +13 4 - -
Midlands +4 4 £119 -79.70% 9
East Midlands -1 3 £104 -82.43% 2
East of England -4 2 £125 -13.79% 8
West Midlands +8 1 £135 -16.67% 7

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.89%) Blackberry Enterprise Server
2 2 (1.11%) Microsoft Exchange
3 1 (0.56%) SharePoint
Applications
1 19 (10.56%) Microsoft Office
2 1 (0.56%) Microsoft Excel
2 1 (0.56%) Spreadsheet
Business Applications
1 1 (0.56%) SAP S/4HANA
Cloud Services
1 18 (10.00%) Azure
2 14 (7.78%) OCI
3 8 (4.44%) Microsoft 365
4 3 (1.67%) Azure API Management
4 3 (1.67%) Azure Data Factory
4 3 (1.67%) Azure DevOps
4 3 (1.67%) Azure Functions
4 3 (1.67%) Azure Key Vault
4 3 (1.67%) Azure Logic Apps
4 3 (1.67%) Azure Monitor
4 3 (1.67%) Serverless
Communications & Networking
1 31 (17.22%) DHCP
1 31 (17.22%) DNS
2 28 (15.56%) SAN
3 19 (10.56%) VPN
4 15 (8.33%) ATM
5 14 (7.78%) Firewall
6 12 (6.67%) LAN
7 11 (6.11%) WAN
7 11 (6.11%) Wi-Fi
8 5 (2.78%) 3G
9 4 (2.22%) 2G
9 4 (2.22%) 4G
9 4 (2.22%) Ethernet
9 4 (2.22%) SDH
10 3 (1.67%) Internet
11 1 (0.56%) WebEx
Database & Business Intelligence
1 3 (1.67%) Azure SQL Database
1 3 (1.67%) SQL Server
2 1 (0.56%) NoSQL
2 1 (0.56%) SQL Server Integration Services
Development Applications
1 5 (2.78%) JIRA
2 3 (1.67%) Visual Studio
General
1 56 (31.11%) Analytical Skills
2 43 (23.89%) Social Skills
3 38 (21.11%) Public Sector
4 11 (6.11%) Finance
5 9 (5.00%) Retail
6 5 (2.78%) Organisational Skills
7 3 (1.67%) Inclusion and Diversity
7 3 (1.67%) Presentation Skills
8 1 (0.56%) French Language
8 1 (0.56%) Legal
8 1 (0.56%) Manufacturing
8 1 (0.56%) Military
8 1 (0.56%) Pharmaceutical
8 1 (0.56%) Telecoms
Job Titles
1 59 (32.78%) IT Engineer
2 46 (25.56%) Field Engineer
3 44 (24.44%) Field Service Engineer
4 24 (13.33%) Desktop Engineer
4 24 (13.33%) Support Engineer
5 21 (11.67%) Desktop Support
6 15 (8.33%) Break Fix Engineer
6 15 (8.33%) Infrastructure Engineer
7 12 (6.67%) IT Technician
7 12 (6.67%) Network Engineer
8 11 (6.11%) Desktop Support Engineer
9 10 (5.56%) IT Support
9 10 (5.56%) Storage Engineer
10 9 (5.00%) Server Engineer
11 8 (4.44%) SC Cleared Desktop Support
12 7 (3.89%) Hardware Engineer
12 7 (3.89%) IT Support Engineer
13 6 (3.33%) Data Centre Engineer
13 6 (3.33%) Deskside Engineer
13 6 (3.33%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 3 (1.67%) ARM Templates
2 1 (0.56%) .NET
2 1 (0.56%) EDI
2 1 (0.56%) JSON
2 1 (0.56%) OAuth
2 1 (0.56%) OpenID
2 1 (0.56%) REST
2 1 (0.56%) SAP ALE
2 1 (0.56%) SOAP
2 1 (0.56%) XML
Miscellaneous
1 40 (22.22%) Analytical Mindset
2 37 (20.56%) Data Centre
3 15 (8.33%) Driving Licence
4 11 (6.11%) EPoS
5 9 (5.00%) Smartphone
6 6 (3.33%) Distributed Systems
6 6 (3.33%) Self-Motivation
7 4 (2.22%) Blackberry
8 3 (1.67%) Data Protection Act
9 2 (1.11%) CMDB
9 2 (1.11%) Video Conferencing
10 1 (0.56%) Biopharmaceutical
10 1 (0.56%) Enterprise Storage
10 1 (0.56%) iPhone
10 1 (0.56%) Smartcard
Operating Systems
1 54 (30.00%) Windows
2 40 (22.22%) Windows 10
3 19 (10.56%) Windows 7
4 18 (10.00%) Linux
5 14 (7.78%) Windows Server
5 14 (7.78%) Windows Server 2012
5 14 (7.78%) Windows Server 2016
5 14 (7.78%) Windows Server 2019
5 14 (7.78%) Windows XP
6 7 (3.89%) Unix
7 5 (2.78%) Android
8 4 (2.22%) Mac OS X
8 4 (2.22%) Windows 8
9 1 (0.56%) Apple iOS
Processes & Methodologies
1 75 (41.67%) Problem-Solving
2 62 (34.44%) Customer Service
3 38 (21.11%) ITIL
4 23 (12.78%) Proactive Monitoring
5 22 (12.22%) Service Delivery
6 18 (10.00%) Disaster Recovery
7 17 (9.44%) Server Management
8 15 (8.33%) Infrastructure Engineering
8 15 (8.33%) Project Management
9 14 (7.78%) Converged Infrastructure
9 14 (7.78%) Performance Monitoring
9 14 (7.78%) Performance Tuning
9 14 (7.78%) Preventative Maintenance
9 14 (7.78%) Storage Management
10 9 (5.00%) Incident Management
11 6 (3.33%) Inventory Management
11 6 (3.33%) Problem Management
11 6 (3.33%) Project Delivery
12 5 (2.78%) Data Centre Operations
12 5 (2.78%) Decision-Making
Programming Languages
1 17 (9.44%) PowerShell
2 1 (0.56%) C#
2 1 (0.56%) SQL
Qualifications
1 58 (32.22%) Security Cleared
2 53 (29.44%) SC Cleared
3 24 (13.33%) A+ Certification
4 22 (12.22%) CCNA
4 22 (12.22%) Cisco Certification
5 16 (8.89%) Degree
6 14 (7.78%) CCNP
6 14 (7.78%) DV Cleared
7 9 (5.00%) Microsoft Certification
8 8 (4.44%) MCSE
8 8 (4.44%) Network+ Certification
9 2 (1.11%) BPSS Clearance
9 2 (1.11%) DBS Check
10 1 (0.56%) SAP Certification
10 1 (0.56%) Server+ Certification
Quality Assurance & Compliance
1 14 (7.78%) SLA
2 1 (0.56%) GxP
2 1 (0.56%) QA
System Software
1 40 (22.22%) Active Directory
2 14 (7.78%) Hyper-V
2 14 (7.78%) VMware ESXi
2 14 (7.78%) VMware Infrastructure
3 3 (1.67%) Firmware
Systems Management
1 32 (17.78%) SCCM
2 14 (7.78%) EMC NetWorker
2 14 (7.78%) NetBackup
2 14 (7.78%) SCOM
2 14 (7.78%) vCenter Server
2 14 (7.78%) WSUS
3 3 (1.67%) Dell DRAC
4 1 (0.56%) Microsoft Intune
Vendors
1 46 (25.56%) Cisco
2 39 (21.67%) Microsoft
3 36 (20.00%) Dell
4 25 (13.89%) HP
4 25 (13.89%) Juniper
5 15 (8.33%) EMC
5 15 (8.33%) ServiceNow
6 14 (7.78%) 3PAR
6 14 (7.78%) Extreme Networks
6 14 (7.78%) Oracle
6 14 (7.78%) Palo Alto
6 14 (7.78%) Symantec
6 14 (7.78%) Veeam
6 14 (7.78%) VMware
7 13 (7.22%) Meraki
8 11 (6.11%) 3Com
8 11 (6.11%) Aruba
8 11 (6.11%) Brocade
8 11 (6.11%) Citrix
9 5 (2.78%) Apple