Desktop Support Engineer Jobs in England

Desktop Support Engineer
UK > England

The median Desktop Support Engineer salary in England is £32,000 per year according to job vacancies posted during the 6 months to 8 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 668 687 936
Rank change year-on-year +19 +249 -128
Permanent jobs requiring a Desktop Support Engineer 194 187 244
As % of all permanent jobs advertised in England 0.21% 0.23% 0.17%
As % of the Job Titles category 0.22% 0.25% 0.18%
Number of salaries quoted 167 167 211
10th Percentile £24,240 £25,750 £26,000
25th Percentile £27,000 £26,250 £28,000
Median annual salary (50th Percentile) £32,000 £32,500 £33,000
Median % change year-on-year -1.54% -1.52% -
75th Percentile £35,000 £38,375 £41,750
90th Percentile £47,500 £46,000 £58,750
UK median annual salary £29,605 £32,000 £33,000
% change year-on-year -7.48% -3.03% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 88,935 75,643 138,160
% of permanent jobs with a recognized job title 94.74% 91.23% 95.96%
Number of salaries quoted 65,011 49,623 75,965
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,402 £45,000 £43,023
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Engineer in England over the 6 months to 8 June 2024.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +63 77 £40,000 +5.26% 7
South West -35 33 £29,290 +6.51% 5
South East -6 31 £28,000 -4.76% 3
North of England +25 25 £28,000 +10.89% 1
North West +1 19 £27,000 +8.00%
Midlands -31 16 £32,500 +22.64% 3
East of England -7 12 £24,240 -30.74%
East Midlands -22 11 £32,500 +44.44% 2
Yorkshire +74 6 £32,500 +16.07% 1
West Midlands -8 5 £32,500 +22.64% 1
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 8 June 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 149 (76.80%) Windows
2 141 (72.68%) Microsoft
3 122 (62.89%) Active Directory
4 85 (43.81%) Microsoft Office
5 84 (43.30%) Microsoft 365
6 81 (41.75%) Social Skills
7 53 (27.32%) Windows 10
8 49 (25.26%) Customer Service
9 43 (22.16%) Finance
10 42 (21.65%) SCCM
11 41 (21.13%) Driving Licence
12 40 (20.62%) Microsoft Intune
12 40 (20.62%) Problem-Solving
12 40 (20.62%) Degree
12 40 (20.62%) Security Cleared
13 39 (20.10%) Azure
14 38 (19.59%) Microsoft Exchange
15 36 (18.56%) Microsoft Certification
16 31 (15.98%) ITIL
17 29 (14.95%) Entra ID
18 27 (13.92%) Break/Fix
18 27 (13.92%) Smartphone
19 26 (13.40%) Onboarding
19 26 (13.40%) Windows 7
20 25 (12.89%) Computer Science
21 24 (12.37%) Mac OS
21 24 (12.37%) A+ Certification
21 24 (12.37%) Computer Science Degree
22 23 (11.86%) ServiceNow
22 23 (11.86%) DBS Check

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (19.59%) Microsoft Exchange
2 6 (3.09%) Skype for Business
3 5 (2.58%) SharePoint
4 4 (2.06%) IBM Domino
5 3 (1.55%) Exchange Server 2010
6 1 (0.52%) CMS
Applications
1 85 (43.81%) Microsoft Office
2 15 (7.73%) Microsoft Excel
3 14 (7.22%) Microsoft PowerPoint
Business Applications
1 3 (1.55%) Eikon
Cloud Services
1 84 (43.30%) Microsoft 365
2 39 (20.10%) Azure
3 29 (14.95%) Entra ID
4 14 (7.22%) OneDrive
5 6 (3.09%) WhatsApp
6 5 (2.58%) Mimecast
7 3 (1.55%) Slack
8 1 (0.52%) AWS
8 1 (0.52%) GCP
8 1 (0.52%) Google Workspace
8 1 (0.52%) SaaS
Communications & Networking
1 23 (11.86%) DNS
1 23 (11.86%) Network Security
2 22 (11.34%) Wi-Fi
3 17 (8.76%) Remote Desktop
4 11 (5.67%) LAN
5 9 (4.64%) Skype
6 7 (3.61%) DHCP
6 7 (3.61%) Firewall
7 6 (3.09%) TCP/IP
8 5 (2.58%) VPN
8 5 (2.58%) WAN
9 4 (2.06%) Cisco IOS
10 3 (1.55%) Telepresence
11 2 (1.03%) Internet
11 2 (1.03%) WebEx
12 1 (0.52%) PSTN
12 1 (0.52%) VoIP
12 1 (0.52%) Wireless
Development Applications
1 1 (0.52%) JIRA
1 1 (0.52%) MSI
General
1 81 (41.75%) Social Skills
2 43 (22.16%) Finance
3 19 (9.79%) Organisational Skills
4 12 (6.19%) Inclusion and Diversity
5 8 (4.12%) Automotive
5 8 (4.12%) Legal
6 6 (3.09%) Banking
7 4 (2.06%) Telecoms
8 3 (1.55%) Law
8 3 (1.55%) Pharmaceutical
9 2 (1.03%) Aerospace
9 2 (1.03%) Analytical Skills
9 2 (1.03%) Billing
9 2 (1.03%) Manufacturing
10 1 (0.52%) Games
10 1 (0.52%) Marketing
10 1 (0.52%) Public Sector
10 1 (0.52%) Retail
10 1 (0.52%) Spanish Language
Miscellaneous
1 41 (21.13%) Driving Licence
2 27 (13.92%) Smartphone
3 26 (13.40%) Onboarding
4 7 (3.61%) Video Conferencing
5 6 (3.09%) iPhone
6 5 (2.58%) Management Information System
7 3 (1.55%) iPad
7 3 (1.55%) Self-Motivation
8 2 (1.03%) Blackberry
8 2 (1.03%) Data Centre
8 2 (1.03%) Data Protection Act
8 2 (1.03%) Fat Client
8 2 (1.03%) Hybrid Cloud
8 2 (1.03%) Thin Client
9 1 (0.52%) CMDB
9 1 (0.52%) Derivative
9 1 (0.52%) EPoS
9 1 (0.52%) Mobile App
9 1 (0.52%) Team-Oriented Environment
9 1 (0.52%) Virtual Team
Operating Systems
1 149 (76.80%) Windows
2 53 (27.32%) Windows 10
3 26 (13.40%) Windows 7
4 24 (12.37%) Mac OS
5 12 (6.19%) Windows Server
6 11 (5.67%) Android
7 5 (2.58%) Apple iOS
7 5 (2.58%) Mac OS X
8 4 (2.06%) Windows Server 2008
9 2 (1.03%) Windows XP
10 1 (0.52%) Linux
Processes & Methodologies
1 49 (25.26%) Customer Service
2 40 (20.62%) Problem-Solving
3 31 (15.98%) ITIL
4 27 (13.92%) Break/Fix
5 25 (12.89%) Computer Science
6 20 (10.31%) Asset Management
7 15 (7.73%) ITSM
8 14 (7.22%) Proactive Maintenance
8 14 (7.22%) Ticket Management
8 14 (7.22%) Time Management
9 13 (6.70%) Mobile Device Management
10 9 (4.64%) Continuous Improvement
10 9 (4.64%) Software Deployment
11 8 (4.12%) Service Delivery
12 7 (3.61%) Root Cause Analysis
12 7 (3.61%) Service Management
13 6 (3.09%) Customer Requirements
13 6 (3.09%) Incident Management
13 6 (3.09%) Software Testing
14 3 (1.55%) Stakeholder Management
Programming Languages
1 5 (2.58%) PowerShell
2 1 (0.52%) SQL
Qualifications
1 40 (20.62%) Degree
1 40 (20.62%) Security Cleared
2 36 (18.56%) Microsoft Certification
3 24 (12.37%) A+ Certification
3 24 (12.37%) Computer Science Degree
4 23 (11.86%) DBS Check
4 23 (11.86%) MCP
5 16 (8.25%) SC Cleared
6 14 (7.22%) BPSS Clearance
7 10 (5.15%) DV Cleared
8 5 (2.58%) ITIL Certification
9 4 (2.06%) MCSE
10 3 (1.55%) ITIL Foundation Certificate
10 3 (1.55%) Master's Degree
10 3 (1.55%) MBA
11 1 (0.52%) AWS Certification
11 1 (0.52%) CCNA
11 1 (0.52%) Cisco Certification
11 1 (0.52%) MCSA
Quality Assurance & Compliance
1 19 (9.79%) SLA
2 14 (7.22%) PCI DSS
3 4 (2.06%) GDPR
4 1 (0.52%) Accessibility
4 1 (0.52%) ISO/IEC 27001
System Software
1 122 (62.89%) Active Directory
2 14 (7.22%) KVM
3 10 (5.15%) Hyper-V
4 7 (3.61%) Firmware
4 7 (3.61%) VMware Infrastructure
5 3 (1.55%) vSphere
6 2 (1.03%) Terminal Services
7 1 (0.52%) Virtual Desktop
Systems Management
1 42 (21.65%) SCCM
2 40 (20.62%) Microsoft Intune
3 2 (1.03%) Jamf Pro
3 2 (1.03%) McAfee ePO
4 1 (0.52%) Backup Exec
Vendors
1 141 (72.68%) Microsoft
2 23 (11.86%) ServiceNow
3 21 (10.82%) Dell
4 12 (6.19%) Citrix
4 12 (6.19%) McAfee
4 12 (6.19%) MobileIron
5 10 (5.15%) Apple
5 10 (5.15%) Bloomberg
5 10 (5.15%) VMware
6 7 (3.61%) Cisco
6 7 (3.61%) HP
7 4 (2.06%) Lotus
8 3 (1.55%) Ivanti
8 3 (1.55%) Okta
8 3 (1.55%) Polycom
9 2 (1.03%) Cognizant
9 2 (1.03%) Trayport
10 1 (0.52%) Google
10 1 (0.52%) Symantec
10 1 (0.52%) Veeam