Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 8 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 Jun 2024
Same period 2023 Same period 2022
Rank 93 146 263
Rank change year-on-year +53 +117 -88
Permanent jobs requiring a Support Engineer 2,558 2,048 2,278
As % of all permanent jobs advertised in England 2.72% 2.47% 1.58%
As % of the Job Titles category 2.88% 2.71% 1.65%
Number of salaries quoted 2,254 1,643 1,986
10th Percentile £24,240 £25,525 £24,250
25th Percentile £26,750 £27,750 £27,406
Median annual salary (50th Percentile) £32,500 £33,500 £34,000
Median % change year-on-year -2.99% -1.47% -
75th Percentile £42,500 £40,125 £45,000
90th Percentile £51,250 £51,250 £58,750
UK median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 88,935 75,643 138,160
% of permanent jobs with a recognized job title 94.74% 91.23% 95.96%
Number of salaries quoted 65,011 49,623 75,965
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,402 £45,000 £43,023
Median annual salary (50th Percentile) £52,500 £60,331 £60,000
Median % change year-on-year -12.98% +0.55% +9.09%
75th Percentile £70,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 8 June 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 8 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +21 662 £35,000 +11.11% 184
North of England +47 440 £30,000 -5.51% 113
Midlands +58 436 £30,000 +2.56% 77
London -18 410 £40,000 +5.26% 99
South West +21 376 £32,500 +1.56% 77
West Midlands +64 236 £30,500 -6.15% 33
East of England +27 233 £32,000 +0.22% 68
East Midlands +37 196 £30,000 +9.09% 44
North West +13 192 £28,000 -8.77% 60
Yorkshire +66 178 £31,500 +1.61% 36
North East +30 70 £32,500 -5.80% 18
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 8 June 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,297 (50.70%) Windows
2 1,108 (43.32%) Microsoft
3 1,063 (41.56%) Microsoft 365
4 966 (37.76%) Active Directory
5 761 (29.75%) Azure
6 747 (29.20%) Social Skills
7 586 (22.91%) Windows Server
8 504 (19.70%) Problem-Solving
9 500 (19.55%) Customer Service
10 456 (17.83%) Firewall
11 441 (17.24%) VMware
12 406 (15.87%) Microsoft Exchange
13 389 (15.21%) Windows 10
14 376 (14.70%) ITIL
15 362 (14.15%) Microsoft Office
16 331 (12.94%) Degree
17 313 (12.24%) VMware Infrastructure
18 308 (12.04%) Hyper-V
19 303 (11.85%) SQL
20 295 (11.53%) SharePoint
21 291 (11.38%) Microsoft Intune
22 277 (10.83%) Entra ID
23 268 (10.48%) Finance
24 239 (9.34%) Linux
24 239 (9.34%) DNS
25 214 (8.37%) Driving Licence
26 211 (8.25%) Cisco
27 208 (8.13%) SQL Server
28 198 (7.74%) Citrix
29 197 (7.70%) Analytical Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 406 (15.87%) Microsoft Exchange
2 295 (11.53%) SharePoint
3 30 (1.17%) Skype for Business
4 26 (1.02%) IIS
5 25 (0.98%) Exchange Server 2013
6 22 (0.86%) Confluence
6 22 (0.86%) Exchange Server 2010
7 20 (0.78%) Apache
8 16 (0.63%) SharePoint 2010
8 16 (0.63%) SharePoint 2013
9 14 (0.55%) Exchange Server 2007
10 9 (0.35%) CMS
11 6 (0.23%) Exchange Server 2000
11 6 (0.23%) Tomcat
12 5 (0.20%) WordPress
13 4 (0.16%) IBM Domino
13 4 (0.16%) JBoss
13 4 (0.16%) SAS
13 4 (0.16%) WebSphere
14 2 (0.078%) EPiServer
Applications
1 362 (14.15%) Microsoft Office
2 76 (2.97%) Microsoft Excel
3 24 (0.94%) Microsoft PowerPoint
4 7 (0.27%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.078%) AutoCAD
7 2 (0.078%) MS Visio
7 2 (0.078%) Revit
Business Applications
1 6 (0.23%) Dynamics CRM
2 5 (0.20%) Sage X3
2 5 (0.20%) Salesforce CRM
3 3 (0.12%) Eikon
4 2 (0.078%) Oracle Receivables
5 1 (0.039%) Elite 3E
5 1 (0.039%) Endur
5 1 (0.039%) Findur
5 1 (0.039%) JDE EnterpriseOne
5 1 (0.039%) Remedy ITSM
Cloud Services
1 1,063 (41.56%) Microsoft 365
2 761 (29.75%) Azure
3 277 (10.83%) Entra ID
4 142 (5.55%) AWS
5 112 (4.38%) OneDrive
6 55 (2.15%) SaaS
7 48 (1.88%) GCP
8 36 (1.41%) Mimecast
9 35 (1.37%) Dynamics 365
9 35 (1.37%) Google Workspace
10 31 (1.21%) IaaS
11 24 (0.94%) Power Platform
12 22 (0.86%) PaaS
12 22 (0.86%) WhatsApp
13 11 (0.43%) Cloud Computing
14 9 (0.35%) Azure Sentinel
14 9 (0.35%) Serverless
15 8 (0.31%) Power Automate
16 7 (0.27%) Azure DevOps
16 7 (0.27%) Nutanix
Communications & Networking
1 456 (17.83%) Firewall
2 239 (9.34%) DNS
3 182 (7.11%) Wi-Fi
4 171 (6.68%) WAN
5 169 (6.61%) DHCP
6 167 (6.53%) VPN
7 160 (6.25%) LAN
8 156 (6.10%) TCP/IP
9 136 (5.32%) Wireless
10 127 (4.96%) VoIP
11 117 (4.57%) SAN
12 111 (4.34%) VLAN
13 64 (2.50%) Internet
14 57 (2.23%) Remote Desktop
15 50 (1.95%) Network Security
16 34 (1.33%) Skype
17 31 (1.21%) Cisco IOS
18 27 (1.06%) PBX
19 26 (1.02%) NAS
20 23 (0.90%) Ethernet
Database & Business Intelligence
1 208 (8.13%) SQL Server
2 67 (2.62%) MySQL
3 55 (2.15%) Amazon RDS
4 34 (1.33%) PostgreSQL
5 19 (0.74%) Relational Database
6 18 (0.70%) MongoDB
7 10 (0.39%) DB2
7 10 (0.39%) MariaDB
8 9 (0.35%) Power BI
9 7 (0.27%) Oracle Database
10 5 (0.20%) SQL Server Analysis Services
10 5 (0.20%) SQL Server Reporting Services
11 4 (0.16%) Azure SQL Database
11 4 (0.16%) GIS
11 4 (0.16%) SQL Server Integration Services
12 3 (0.12%) Big Data
12 3 (0.12%) Data Lake
12 3 (0.12%) EDRMS
12 3 (0.12%) RDBMS
13 2 (0.078%) Azure SQL Data Warehouse
Development Applications
1 65 (2.54%) JIRA
2 14 (0.55%) Eclipse
3 11 (0.43%) Jenkins
4 10 (0.39%) Bitbucket
4 10 (0.39%) Git
5 9 (0.35%) Visual Studio
6 4 (0.16%) GitLab
7 3 (0.12%) IBM UrbanCode
7 3 (0.12%) MSI
8 2 (0.078%) HP UFT
8 2 (0.078%) Hudson
8 2 (0.078%) IntelliJ
8 2 (0.078%) JMeter
8 2 (0.078%) LoadRunner
8 2 (0.078%) MSTest
8 2 (0.078%) Octopus Deploy
8 2 (0.078%) Selenium
8 2 (0.078%) Team Foundation Server
8 2 (0.078%) TeamCity
9 1 (0.039%) Gradle
General
1 747 (29.20%) Social Skills
2 268 (10.48%) Finance
3 197 (7.70%) Analytical Skills
4 138 (5.39%) Telecoms
5 117 (4.57%) Organisational Skills
6 112 (4.38%) Manufacturing
7 88 (3.44%) Law
8 55 (2.15%) Documentation Skills
9 51 (1.99%) Retail
10 47 (1.84%) Inclusion and Diversity
11 40 (1.56%) Automotive
11 40 (1.56%) Legal
12 33 (1.29%) Banking
13 32 (1.25%) Pharmaceutical
14 30 (1.17%) Public Sector
15 29 (1.13%) Military
16 27 (1.06%) Marketing
17 25 (0.98%) Electronics
17 25 (0.98%) Games
18 15 (0.59%) Back Office
Libraries, Frameworks & Software Standards
1 57 (2.23%) .NET
2 46 (1.80%) REST
3 43 (1.68%) Web Services
4 38 (1.49%) SOAP
5 36 (1.41%) CSS
5 36 (1.41%) HTML
6 20 (0.78%) XML
7 13 (0.51%) Ajax
7 13 (0.51%) AngularJS
7 13 (0.51%) JDBC
7 13 (0.51%) ODBC
7 13 (0.51%) XHTML
8 10 (0.39%) JSON
8 10 (0.39%) LDAP
9 9 (0.35%) .NET Framework
9 9 (0.35%) ASP.NET
9 9 (0.35%) LAPP Stack
10 7 (0.27%) 802.1X
10 7 (0.27%) React
10 7 (0.27%) XSLT
Miscellaneous
1 214 (8.37%) Driving Licence
2 79 (3.09%) Self-Motivation
3 63 (2.46%) Onboarding
4 53 (2.07%) Replication
5 52 (2.03%) Data Centre
6 51 (1.99%) Clustering
6 51 (1.99%) Management Information System
7 39 (1.52%) Video Conferencing
8 38 (1.49%) Smartphone
9 32 (1.25%) EPoS
9 32 (1.25%) Fat Client
9 32 (1.25%) Thin Client
10 31 (1.21%) Enterprise Storage
11 25 (0.98%) CCTV
11 25 (0.98%) Enterprise Software
12 19 (0.74%) Client/Server
12 19 (0.74%) iPhone
12 19 (0.74%) Public Cloud
13 18 (0.70%) iPad
14 17 (0.66%) Foreign Exchange (FX)
Operating Systems
1 1,297 (50.70%) Windows
2 586 (22.91%) Windows Server
3 389 (15.21%) Windows 10
4 239 (9.34%) Linux
5 132 (5.16%) Mac OS
6 125 (4.89%) Windows Server 2012
7 87 (3.40%) Windows Server 2016
8 77 (3.01%) Windows Server 2019
9 76 (2.97%) Windows 7
10 71 (2.78%) Android
11 64 (2.50%) Apple iOS
12 39 (1.52%) Unix
13 38 (1.49%) Windows Server 2008
14 31 (1.21%) AIX
14 31 (1.21%) Mac OS X
15 20 (0.78%) CentOS
16 18 (0.70%) Windows 8
17 14 (0.55%) Ubuntu
18 11 (0.43%) VMS
19 8 (0.31%) Debian
Processes & Methodologies
1 504 (19.70%) Problem-Solving
2 500 (19.55%) Customer Service
3 376 (14.70%) ITIL
4 191 (7.47%) Infrastructure Engineering
5 100 (3.91%) Cybersecurity
6 97 (3.79%) Service Delivery
7 90 (3.52%) Continuous Improvement
8 85 (3.32%) Computer Science
9 83 (3.24%) Customer Requirements
10 81 (3.17%) Service Management
11 78 (3.05%) Incident Management
12 77 (3.01%) Time Management
13 76 (2.97%) Customer Experience
14 69 (2.70%) Agile
15 64 (2.50%) Mentoring
16 61 (2.38%) ITSM
16 61 (2.38%) Migration
16 61 (2.38%) Mobile Device Management
17 59 (2.31%) Asset Management
17 59 (2.31%) Project Delivery
Programming Languages
1 303 (11.85%) SQL
2 160 (6.25%) PowerShell
3 74 (2.89%) C#
4 63 (2.46%) Java
4 63 (2.46%) Python
5 36 (1.41%) VB
6 30 (1.17%) Bash
6 30 (1.17%) JavaScript
7 26 (1.02%) C++
8 25 (0.98%) C
9 24 (0.94%) T-SQL
10 14 (0.55%) ActionScript
10 14 (0.55%) Perl
11 11 (0.43%) PL/SQL
12 8 (0.31%) PHP
13 7 (0.27%) XPath
14 5 (0.20%) VBA
15 4 (0.16%) Shell Script
15 4 (0.16%) VBScript
16 3 (0.12%) Apex Code
Qualifications
1 331 (12.94%) Degree
2 176 (6.88%) Microsoft Certification
3 169 (6.61%) Security Cleared
4 93 (3.64%) SC Cleared
5 79 (3.09%) DBS Check
6 66 (2.58%) Cisco Certification
7 63 (2.46%) CCNA
8 55 (2.15%) Computer Science Degree
9 51 (1.99%) ITIL Certification
10 48 (1.88%) MCP
11 45 (1.76%) A+ Certification
12 41 (1.60%) Azure Certification
12 41 (1.60%) DV Cleared
13 38 (1.49%) MCSE
14 37 (1.45%) Network+ Certification
15 34 (1.33%) HNC
15 34 (1.33%) ITIL Foundation Certificate
16 29 (1.13%) Master's Degree
17 22 (0.86%) MBA
17 22 (0.86%) MCITP
Quality Assurance & Compliance
1 192 (7.51%) SLA
2 55 (2.15%) GDPR
3 20 (0.78%) Cyber Essentials
4 16 (0.63%) PCI DSS
5 15 (0.59%) ISO/IEC 27001
6 7 (0.27%) QA
7 4 (0.16%) Accessibility
8 3 (0.12%) ISO 9001
9 2 (0.078%) ISO 14001
9 2 (0.078%) NIST
10 1 (0.039%) Cyber Essentials PLUS
10 1 (0.039%) GxP
System Software
1 966 (37.76%) Active Directory
2 313 (12.24%) VMware Infrastructure
3 308 (12.04%) Hyper-V
4 79 (3.09%) VMware ESXi
5 51 (1.99%) vSphere
6 43 (1.68%) XenApp
7 28 (1.09%) Virtual Desktop
8 27 (1.06%) XenDesktop
9 22 (0.86%) Virtual Machines
10 17 (0.66%) Firmware
11 16 (0.63%) Terminal Services
12 14 (0.55%) KVM
13 13 (0.51%) OpenSSH
14 12 (0.47%) Docker
15 7 (0.27%) NFS
15 7 (0.27%) VMware Workstation
16 6 (0.23%) Virtual Servers
16 6 (0.23%) VMware NSX
17 4 (0.16%) Citrix Hypervisor
18 2 (0.078%) pfSense
Systems Management
1 291 (11.38%) Microsoft Intune
2 162 (6.33%) SCCM
3 33 (1.29%) Jamf Pro
3 33 (1.29%) vCenter Server
4 19 (0.74%) Backup Exec
4 19 (0.74%) NetBackup
5 14 (0.55%) Cisco CUCM
6 13 (0.51%) IBM BigFix
6 13 (0.51%) PowerCLI
6 13 (0.51%) ServiceCenter
6 13 (0.51%) WMI
7 12 (0.47%) Autotask
8 11 (0.43%) Failover Clustering
9 10 (0.39%) Kubernetes
10 8 (0.31%) Microsoft Data Protection Manager
10 8 (0.31%) SCDPM
10 8 (0.31%) SCOM
10 8 (0.31%) Terraform
10 8 (0.31%) WSUS
11 7 (0.27%) Microsoft Clustering
Vendors
1 1,108 (43.32%) Microsoft
2 441 (17.24%) VMware
3 211 (8.25%) Cisco
4 198 (7.74%) Citrix
5 131 (5.12%) Apple
6 113 (4.42%) Veeam
7 99 (3.87%) HP
8 78 (3.05%) Dell
9 70 (2.74%) Google
10 67 (2.62%) Sophos
11 66 (2.58%) Oracle
12 48 (1.88%) Meraki
13 43 (1.68%) ServiceNow
14 38 (1.49%) IBM
15 32 (1.25%) Draytek
15 32 (1.25%) Fortinet
16 30 (1.17%) ConnectWise
16 30 (1.17%) Palo Alto
17 26 (1.02%) Aruba
17 26 (1.02%) SolarWinds